SUU
Shure Update Utility
A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy to use and free to download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.
No more guesswork. No need to comb through product pages. Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. All you need to do is launch the utility, accept the download, install over Ethernet or through USB, and you’re set for flawless sound.
Cross-compatible
Desktop or laptop. Mac or PC. Keep your connection options open with support on nearly every modern OS.
Free download
Gear is expensive. Regular updates make it all run like new, with no impact on your budget.
- Integrates with Wireless Workbench for streamlined updates
- Compatible with Windows 7, 8 and 10, and Mac OS X El Capitan, Sierra and High Sierra
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Reviews
Compatible Products
GLXD14R+
Digital Wireless Rack System
The new GLX-D+ Dual Band Wireless Rack System features the WA302 guitar cable and the GLXD4R+ half-rack receiver. Go wireless without complication.
GLXD14+/SM31
Digital Wireless Headset System with SM31 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the versatile SM31FH Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14+/PGA31
Digital Wireless Headset System with PGA31 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the PGA31 Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
Wireless Workbench 7
WWB7
Wireless Workbench puts a full suite of RF spectrum management tools in one place to give you full command of your compatible wireless devices.
ANI4IN
Audio Network Interface
Audio network interface brings up to 4 analog wired microphones onto Dante.
MXWNCS4
MXWNCS4 Networked Charging Station
Charge station with 4 microphone charging ports, compatible with Microflex Wireless systems.
IntelliMix P300
IntelliMix® P300 Audio Conferencing Processor
Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.
QLXD2/B58A
Beta 58A with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD14+/MX53
Digital Wireless Headset System with MX153 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.
MXWAPT2
MXWAPT2 Access Point Transceiver
2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
MXWAPT8
MXWAPT8 Access Point Transceiver
8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
GLXD14+/93
Digital Wireless Presenter System with WL93 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Presenter System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
ANI4OUT
ANI4OUT Audio Network Interface
Converts Dante™ digital audio signal to four discrete line / mic analog signals.
QLXD2/K8
Handheld Transmitter with KSM8 Capsule
Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.
QLXD2/SM87
SM87A with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD2+/B58
Digital Wireless Dual Band Handheld Transmitter with BETA®58A Vocal Microphone
Featuring the industry standard BETA®58A vocal microphone, the new GLXD2+/B58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.
GLXD14R+/MX53
Digital Wireless Rack System with MX153 Headset Microphone
The new GLX-D+ Dual Band Wireless Rack System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4R+ half-rack receiver.
MXWNCS2
Two-Channel Networked Charging Station
2-port networked charging station allows handheld, bodypack, and boundary transmitters to charge in 1 port for each.
ULXD6
Wireless Boundary Microphone Transmitter
Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems
QLXD2/KSM9
KSM9 with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
MXA920
Ceiling Array Microphone
Automatic Coverage™ technology requires no set-up yet gives you precise control of audio capture if desired. With next-generation array architecture for enhanced directional pickup and more natural speech, the MXA920 is easy to use and quick to deploy for AV conferencing, camera tracking, voice lift, or sound reinforcement.
KSE1500
Electrostatic Earphone System
Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.
GLXD2+/B87A
Digital Wireless Dual Band Handheld Transmitter with BETA®87A Vocal Microphone
Featuring the BETA87A vocal microphone, the new GLXD2+/B87 Dual Band Handheld Transmitter delivers superior, transparent digital audio.
GLXD14+/85
Digital Wireless Presenter System with WL185 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Presenter System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
MXA910
The Microflex® Advance™ MXA910 Ceiling Array Microphone
The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.
ANI22
ANI22 Audio Network Interface
Audio network interface allows 2 analog mic or line inputs and 2 analog outputs to connect to a Dante network for easy audio routing and convenient browser-based remote control.
GLXD16+
Digital Wireless Guitar Pedal System
The new GLX-D+ Wireless Guitar Pedal System features the WA305 Premium Guitar Cable, the GLXD1+ Digital Bodypack, and the GLXD6+ Guitar Pedal. Go wireless without compromising your tone or complicating your rig.
GLXD24R+/B58
Digital Wireless Rack System with BETA®58A Vocal Microphone
Featuring the industry standard BETA®58A vocal microphone, the new half-rack GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.
SLX-D
Wireless Microphone System
The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.
GLXD14+/B98
Digital Wireless Instrument System with BETA®98H Flexible Gooseneck Microphone
The new GLX-D+ Dual Band Wireless Instrument System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4+ tabletop receiver.
GLXD14R+/SM31
Digital Wireless Rack System with SM31 Headset Microphone
The new GLX-D+ Dual Band Wireless Rack System features the versatile SM31 Headset Microphone for spoken word applications and the GLXD4R+ half-rack receiver.
GLXD14+/85M
Digital Wireless Presenter System with WL185m Lavalier Microphone
The new GLX-D+ Dual Band Wireless Presenter System features the premium wearable WL185m lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14R+/85M
Digital Wireless Rack System with WL185m Lavalier Microphone
The new GLX-D+ Dual Band Wireless Rack System features the premium wearable WL185m lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver.
SBRC
Shure Battery Rack Charger
Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.
ADX5D
Axient® Digital Dual-Channel Portable Wireless Receiver
Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.
GLXD14+
Digital Wireless Bodypack System
The new GLX-D+ Dual Band Wireless Bodypack System features the WA302 guitar cable and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD6+
Digital Wireless Dual Band Guitar Pedal Receiver
The new GLXD6+ Dual Band Guitar Pedal receiver is engineered in a rugged metal design that can be completely integrated into your pedalboard. Go wireless without compromising your tone or complicating your rig.
GLXD+FM
Dual Band Frequency Manager
The GLXD+FM Dual Band Frequency Manager connects up to six GLXD4R+ receivers together, providing solid and reliable RF performance in demanding multi-channel applications.
MXWAPT4
MXWAPT4 Access Point Transceiver
4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
GLXD2+/SM58
Digital Wireless Dual Band Handheld Transmitter with SM58® Vocal Microphone
Featuring the Legendary SM58® vocal microphone, the new GLXD2+/SM58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.
SBC240
Two-bay networked docking charger
Two-bay networked docking charger for SB910 and SB920A batteries
SBC220
2-Bay Networked Docking Charger
Networked Charging Station for docked charging, storage and battery status for any combination of two sb900b batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.
GLXD124R+/85
Digital Wireless Combo System
Featuring the industry standard SM58® microphone handheld, the WL185 lavalier microphone, and the half-rack GLXD4R+, the new GLX-D+ Dual Band Wireless Combo System is tailored to deliver flexibility for installed applications.
ULXD4
ULXD4 Digital Wireless Receiver
Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.
QLXD1
QLXD1 Bodypack Transmitter
Wireless bodypack transmitter compatible with QLX-D™ Digital Wireless Systems.
GLX-D+ Dual Band
Digital Wireless Systems
GLX-D+ Dual Band Digital Wireless provides superior, drop-out free audio in 2.4/5.8GHz frequency range, smart rechargeability and easy set-up and management.
AD4D
AD4D Two-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
MXCWNCS
MXCWNCS Networked Charging Station
Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.
QLXD2/SM86
SM86 with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
P10T
P10T Wireless Transmitter
Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.
SBC250
2-Bay Networked Charging Station
Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.
QLXD2/B87C
Beta 87C with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD1+
Digital Wireless Dual Band Bodypack Transmitter
The GLXD1+ Dual Band Bodypack Transmitter has rugged, metal construction with ergonomic design and reversible belt clip to fit comfortably and snugly in various positions.
GLXD24R+/B87A
Digital Wireless Rack System with BETA®87A Vocal Microphone
Featuring the industry standard BETA®87A vocal microphone, the new half-rack GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.
AD4Q
AD4Q Four-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
ANIUSB-MATRIX
ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing
Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.
GLXD24R+/SM58
Digital Wireless Rack System with SM58® Vocal Microphone
Featuring the industry standard SM58® vocal microphone, the new half-rack GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.
ADX3
Axient® Digital Plug-On Transmitter with ShowLink®
Axient Digital ADX3 plug-on transmitter with ShowLink® transforms XLR microphones into advanced, portable Axient Digital ADX Series wireless microphones.
GLXD14R+/SM35
Digital Wireless Rack System with SM35 Headset Microphone
The new GLX-D+ Dual Band Wireless Rack System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4R+ half-rack receiver.
MXCWAPT
MXCWAPT Access Point Transceiver
Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.
GLXD14R+/93
Digital Wireless Rack System with WL93 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Rack System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver.
GLXD4+
Digital Wireless Dual Band Tabletop Receiver
The new GLXD4+ Dual Band Tabletop Receiver delivers exceptional digital audio clarity.Go wireless without complication.
GLXD4R+
Digital Wireless Dual Band Half-Rack Receiver
The new GLXD4+ Dual Band Rack Receiver delivers exceptional digital audio clarity. In combination with the new GLXD+ Dual Band Frequency Manager provides seamless operation with advanced RF performance.
GLXD24+/B58
Digital Wireless Handheld System with BETA®58A Vocal Microphone
Featuring the industry standard BETA®58A vocal microphone, the new GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.
QLXD2/B87A
Beta 87A with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
MXA310
The Microflex® Advance™ MXA310 Table Array Microphone
Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.
ULXD1
ULXD1 Digital Wireless Bodypack Transmitter
Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.
MXCW640
MXCW640 Wireless Conference Unit
Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.
QLXD4
QLXD4 Digital Wireless Receiver
Digital wireless receiver combines professional features with streamlined set-up and operation.
P10R+
P10R+ Diversity bodypack receiver
Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.
GLXD24+/SM58
Digital Wireless Handheld System with SM58® Vocal Microphone
Featuring the industry standard SM58® vocal microphone, the new GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.
ULXD4D
ULXD4D Dual-Channel Digital Wireless Receiver
Digital dual wireless receiver offers an intelligent dual-channel option for use in any professional sound reinforcement application.
SHA900
SHA900 Portable Listening Amplifier for headphones and earphones
Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.
AD600
Axient® Digital Spectrum Manager
Next-generation digital spectrum manager with real-time scanning and monitoring combined with advanced frequency coordination.
GLXD14+/SM35
Digital Wireless Headset System with SM35 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14R+/B98
Digital Wireless Rack System with BETA®98H Flexible Gooseneck Microphone
The new GLX-D+ Dual Band Wireless Rack System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4R+ half-rack receiver.
MXWNCS8
Networked Charging Station
8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.
ULXD4Q
ULXD4Q Quad-Channel Digital Wireless Receiver
Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.
GLXD24+/B87A
Digital Wireless Handheld System with BETA®87A Vocal Microphone
Featuring the industry standard BETA®87A vocal microphone, the new GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.
GLXD14R+/85
Digital Wireless Rack System with WL185 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Rack System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver.
QLXD2/SM58
SM58 with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsResources
Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
Sign InDocumentation
User Guide & Specs
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Release Notes
Version 2.8.6
Known Issues
- The app may crash when connecting or disconnecting Ethernet while the Event Log is open.
- Workaround: Close the Event Log before connecting or disconnecting hardwired Ethernet.
- When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
- Workaround: Retry the update or update each device individually to successfully update the devices.
- Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
- Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
- SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
- Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
- Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
- Solution: Update to 2.0.18 version.
- ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version. See ULX-D Firmware Update and Issues.
- ULX-D devices that are downgrading to 1.5.6 may report a false failure.
- Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
- Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
Important
- In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
- Use Shure Update Utility 2.4.8 to update firmware on GLX-D, UHF-R, SHA900, and KSE1500 systems or for 32-bit support.
- Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
- Use the MXC Firmware installer to update MXC products, including DIS-CCU.
- Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
- Update MOTIV devices using the MOTIV apps (mobile and desktop) and AONIC devices the Play app.
- Update Stem devices using the Stem Upgrader software
- Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.
Notes
Compatibility
- Windows
- Windows 10, Intel Only
- Windows 11, Intel Only
- macOS
- macOS Monterey 12, Intel and Apple Silicon
- macOS Ventura 13, Intel and Apple Silicon
- macOS Sonoma 14, Intel and Apple Silicon