SUU - Shure Update Utility
Healthiest systems. Newest features.

SUU

Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy to use and free to download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.

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How It Works

No more guesswork. No need to comb through product pages. Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. All you need to do is launch the utility, accept the download, install over Ethernet or through USB, and you’re set for flawless sound.

Why It’s Better

Cross-compatible

Desktop or laptop. Mac or PC. Keep your connection options open with support on nearly every modern OS.

Free download

Gear is expensive. Regular updates make it all run like new, with no impact on your budget.

Quality that’s in the Details

  • Integrates with Wireless Workbench for streamlined updates
  • Compatible with Windows 7, 8 and 10, and Mac OS X El Capitan, Sierra and High Sierra

Download SUU

Videos

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How to update Shure firmware using the Shure Update Utility (SUU)

Compatible Products

KSE1500

Electrostatic Earphone System

Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.

ANI22

ANI22 Audio Network Interface

Audio network interface converts up to 2 line or mic signals from a Dante network for easy audio routing and convenient browser-based remote control.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.

ANI4OUT

ANI4OUT Audio Network Interface

Converts Dante™ digital audio signal to four discrete line / mic analog signals.

WWB6

Wireless Workbench® 6

Wireless Workbench offers total control of networked Shure Systems to provide a rich interface to manage every facet of a performance.

SCM820

SCM820 Digital IntelliMix Automatic Mixer

Digital IntelliMix Automatic Mixer offers 8 input and 2 output channels to deliver seamless automatic mixing for optimized audio.

SHA900

SHA900 Portable Listening Amplifier for headphones and earphones

Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.

MXWNCS8

MXWNCS8 Networked Charging Station

8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWANI4

MXWANI4 Audio Network Interface

Streamlines Microflex Wireless connectivity to conference room AV systems, with flexible analogue and digital inputs and outputs.

MXWANI8

MXWANI8 Audio Network Interface

Streamlines Microflex Wireless connectivity to conference room AV systems, with flexible analogue and digital inputs and outputs.

MXWAPT2

MXWAPT2 Access Point Transceiver

2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWNCS4

MXWNCS4 Networked Charging Station

Charge station with 4 microphone charging ports, compatible with Microflex Wireless systems.

MXWAPT4

MXWAPT4 Access Point Transceiver

4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

P10T

P10T Wireless Transmitter

Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.

GLXD14/SM35

Digital Wireless Headset System with SM35 Headset Microphone

Headset cardioid condenser microphone for performance with digital transmission

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

GLXD4

GLXD4 Digital Wireless Receiver for GLXD Wireless Systems

Digital wireless receiver combines automatic frequency management with true digital diversity for a solid signal and excellent audio clarity.

GLXD6

GLXD6 Digital Wireless Pedal Receiver

Digital wireless pedal receiver offers easy powering from pedal boards to provide true digital diversity for a rock-solid wireless signal.

QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel intelligent option for use in any professional sound reinforcement application.

GLXD14

Digital Wireless Guitar System

Wireless system for guitarists and bassists with digital transmission.

GLXD14/B98

Digital Wireless Instrument System with Beta 98H/C Clip-on Gooseneck Microphone

Clip-on condenser microphone with digital transmission

GLXD14/MX53

Digital Wireless Presenter System with MX153 Subminiature Earset Microphone

Professional subminiature earset microphone with with digital transmission

GLXD14/SM31

Digital Wireless Headset System with SM31FH Fitness Headset Microphone

The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.

GLXD24/SM86

Digital Wireless Vocal System with SM86 Vocal Microphone

Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.

GLXD24/SM58

Digital Wireless Vocal System with SM58 Vocal Microphone

Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.

GLXD24/B87A

Digital Wireless Vocal System with Beta 87A Vocal Microphone

Precision-engineered condenser vocal microphone with digital transmission

GLXD24/B58A

Digital Wireless Vocal System with Beta 58A Vocal Microphone

Precision-engineered dynamic vocal microphone with digital transmission

GLXD16

Wireless system for guitarists and bassists with digital pedal receiver

Wireless system for guitarists and bassists with digital pedal board receiver; featuring integrated strobe tuner.

GLXD14/93

Digital Wireless Presenter System with WL93 Lavalier Microphone

Omnidirectional miniature lavalier microphone with with digital wireless transmission.

ANI4IN

Audio Network Interface

Audio network interface brings up to 4 analog wired microphones onto Dante.

GLXD14/P98H

Digital Wireless Instrument System with PGA98H Clip-On Horn Microphone

Clip-on condenser microphone with digital transmission for wind and brass instruments

IntelliMix P300

IntelliMix® P300 Audio Conferencing Processor

Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.

MXWNCS2

MXWNCS2 Two-Channel Networked Charging Station

2-port networked charging station allows handheld bodypack and boundary transmitters to charge in 1 port for each.

Featured

MXA910

The Microflex® Advance™ MXA910 Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

GLXD1

GLXD1 Digital Wireless Bodypack Transmitter

Digital wireless bodypack transmitter offers rugged, metal construction with an ergonomic design for a comfortable fit.

GLXD2/B58

GLXD2/B58 Digital handheld transmitter with Beta 58A Capsule

Includes a GLXD2 Handheld Transmitter and Beta 58A microphone for professional sound reinforcement.

GLXD2/B87

GLXD2/B87 Digital handheld transmitter with Beta 87A Capsule

Includes a GLXD2 Handheld Transmitter and super cardioid Beta 87A Microphone for professional sound reinforcement.

GLXD2/SM58

GLXD2/SM58 Digital handheld transmitter with SM58 Capsule

Includes a GLXD2 Handheld Transmitter and SM58 capsule for a solid wireless signal with exceptional digital audio clarity.

GLXD2/SM86

GLXD2/SM86 Digital handheld transmitter with SM86 Capsule

Includes a GLXD2 Handheld Transmitter and SM86 capsule for a rock-solid wireless signal with exceptional digital audio clarity.

QLXD1

QLXD1 Bodypack Transmitter

Wireless bodypack transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/B58A

Beta 58A with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/B87A

Beta 87A with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/B87C

Beta 87C with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/K8

QLXD2/K8 QLXD2 Handheld Transmitter with KSM8 Capsule

Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/KSM9

KSM9 with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/SM58

SM58 with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/SM86

SM86 with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

QLXD2/SM87

SM87A with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

GLXD14R

GLX-D Advanced Digital Wireless Guitar System

Wireless system for guitarists and bassists with digital transmission.

GLXD14R/WL93

GLX-D Advanced Digital Wireless Presenter System with WL93 Lavalier Microphone

Omnidirectional miniature lavalier microphone with with digital wireless transmission.

GLXD14R/MX53

GLX-D Advanced Digital Wireless Presenter System with MX53 Headworn Microphone

Professional subminiature earset microphone with with digital transmission

GLXD14R/WL185

GLX-D Advanced Digital Wireless Presenter System with WL185 Lavalier Microphone

Premium cardioid lavalier microphone with with digital transmission

GLXD14R/SM31

GLX-D Advanced Digital Wireless Headset System with SM31 Headset Microphone

The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.

GLXD14R/SM35

GLX-D Advanced Digital Wireless Headset System with SM35 Headset Microphone

Headset cardioid condenser microphone for performance with digital transmission

GLXD14R/B98H

GLX-D Advanced Digital Wireless Instrument System with BETA98H Flexible Gooseneck Microphone

Clip-on condenser microphone with digital transmission

GLXD24R/SM58

GLX-D Advanced Digital Wireless Vocal System with SM58 Vocal Microphone

Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.

GLXD24R/SM86

GLX-D Advanced Digital Wireless Vocal System with SM86 Vocal Microphone

Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.

GLXD24R/B58A

GLX-D Advanced Digital Wireless Vocal System with BETA58A Vocal Microphone

Precision-engineered dynamic vocal microphone with digital transmission

GLXD24R/B87A

GLX-D Advanced Digital Wireless Vocal System with BETA87A Vocal Microphone

Precision-engineered condenser vocal microphone with digital transmission

GLXD4R

GLXD4R Rack Mount Receiver for GLX-D Advanced Digital Wireless Systems

Rack mountable receiver with removable antennas for exceptional audio and rock-solid performance in multi-system installations for live music applications, education and houses of worship.

MXWAPT8

MXWAPT8 Access Point Transceiver

8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

New

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

New

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

SBC250

SBC250 2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

New

MXCWAPT

MXCWAPT Access Point Transceiver

Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.

New

MXCW640

MXCW640 Wireless Conference Unit

Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.

New

SBC220

SBC220 2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

SBC240 Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920 batteries

New

P10R+

P10R+ Diversity bodypack receiver

Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.

SBRC

SBRC Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

Featured

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.

MXCWNCS

MXCWNCS Networked Charging Station

Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.

Support

Customer Support
Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair
Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us
Documentation
Quick Start Guide
User Guide & Specs
Release Notes
Version 2.4.6

Release Date: 11/11/2019 

IMPORTANT 

To update Shure Update Utility version 2.4.3 or earlier to version 2.4.6, download and re-install from www.shure.com/SUU or through Help > Check for Shure Update Utility updates. 

IMPROVEMENTS 

  • Added Support for macOS Catalina (10.15) 

  • Added support for new frequency bands: 

  • ULX-D 

  • Thailand: 694 – 703 MHz frequency band (M19) 

  • Thailand: 748 – 758 MHz frequency band (Q12) 

  • QLX-D  

  • Thailand: 694 – 703 MHz frequency band (M19) 

  • Thailand: 748 – 758 MHz frequency band (Q12) 

KNOWN ISSUES 

  • PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older. 

  • Version 2.4.1 

  1. 32-bit Windows 7, 8, 10 

  1. 64-bit Windows 7, 8, 10 

  1. 64-bit Mac OS X 10.10-10.12 

  • Previous Versions 

  • Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.  

  • 32-Bit Windows: 

  • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 or greater for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that support 32-bit systems. 

  • Shure Update Utility version 2.4.5 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12.1 and earlier. 

  • Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers: 

  • Update receivers to the following minimum versions: 

  1. ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16 

  1. QLXD4 Receivers 2.1.5 

  • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers. 

  • Using the FW Update menu on a receiver, update transmitters. 

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later. 

  • USB-C MacBook Pro laptops with the Touch Bar running macOS High Sierra, Mojave, and Catalina will fail to discover GLX-D devices. We are currently investigating this issue. 

  

NOTES 

  • Shure Update Utility is supported on the following operating systems: 

  • Windows 7, 8 and 10 

  • macOS High Sierra (10.13), Mojave (10.14), and Catalina (10.15) 

  • Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, such as GLX-D. 

  • USB 2.0 Devices 

  • KSE1500, SHA900, and GLX-D must be updated one-at-a-time. 

  • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility. 

  • Shure Update Utility 2.4.2 or greater for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later. 

  • Shure Update Utility 2.4.2 or greater for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.