A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy to use and free to download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.
No more guesswork. No need to comb through product pages. Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. All you need to do is launch the utility, accept the download, install over Ethernet or through USB, and you’re set for flawless sound.
Desktop or laptop. Mac or PC. Keep your connection options open with support on nearly every modern OS.
Gear is expensive. Regular updates make it all run like new, with no impact on your budget.
Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.
Audio network interface converts up to 2 line or mic signals from a Dante network for easy audio routing and convenient browser-based remote control.
Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.
Converts Dante™ digital audio signal to four discrete line / mic analog signals.
Wireless Workbench offers total control of networked Shure Systems to provide a rich interface to manage every facet of a performance.
Digital IntelliMix Automatic Mixer offers 8 input and 2 output channels to deliver seamless automatic mixing for optimized audio.
Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.
8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.
Streamlines Microflex Wireless connectivity to conference room AV systems, with flexible analogue and digital inputs and outputs.
Streamlines Microflex Wireless connectivity to conference room AV systems, with flexible analogue and digital inputs and outputs.
2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
Charge station with 4 microphone charging ports, compatible with Microflex Wireless systems.
4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.
Headset cardioid condenser microphone for performance with digital transmission
Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.
Digital wireless receiver combines automatic frequency management with true digital diversity for a solid signal and excellent audio clarity.
Digital wireless pedal receiver offers easy powering from pedal boards to provide true digital diversity for a rock-solid wireless signal.
Digital wireless receiver combines professional features with streamlined set-up and operation.
Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.
Digital dual wireless receiver offers an intelligent dual-channel intelligent option for use in any professional sound reinforcement application.
Wireless system for guitarists and bassists with digital transmission.
Clip-on condenser microphone with digital transmission
Professional subminiature earset microphone with with digital transmission
The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.
Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.
Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.
Precision-engineered condenser vocal microphone with digital transmission
Precision-engineered dynamic vocal microphone with digital transmission
Wireless system for guitarists and bassists with digital pedal board receiver; featuring integrated strobe tuner.
Omnidirectional miniature lavalier microphone with with digital wireless transmission.
Audio network interface brings up to 4 analog wired microphones onto Dante.
Clip-on condenser microphone with digital transmission for wind and brass instruments
Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.
2-port networked charging station allows handheld bodypack and boundary transmitters to charge in 1 port for each.
The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.
Digital wireless bodypack transmitter offers rugged, metal construction with an ergonomic design for a comfortable fit.
Includes a GLXD2 Handheld Transmitter and Beta 58A microphone for professional sound reinforcement.
Includes a GLXD2 Handheld Transmitter and super cardioid Beta 87A Microphone for professional sound reinforcement.
Includes a GLXD2 Handheld Transmitter and SM58 capsule for a solid wireless signal with exceptional digital audio clarity.
Includes a GLXD2 Handheld Transmitter and SM86 capsule for a rock-solid wireless signal with exceptional digital audio clarity.
Wireless bodypack transmitter compatible with QLX-D™ Digital Wireless Systems.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Wireless system for guitarists and bassists with digital transmission.
Omnidirectional miniature lavalier microphone with with digital wireless transmission.
Professional subminiature earset microphone with with digital transmission
Premium cardioid lavalier microphone with with digital transmission
The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.
Headset cardioid condenser microphone for performance with digital transmission
Clip-on condenser microphone with digital transmission
Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.
Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.
Precision-engineered dynamic vocal microphone with digital transmission
Precision-engineered condenser vocal microphone with digital transmission
Rack mountable receiver with removable antennas for exceptional audio and rock-solid performance in multi-system installations for live music applications, education and houses of worship.
8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
Compatible with all AD series and ADX series transmitters.
Compatible with all AD series and ADX series transmitters.
Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.
Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.
Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.
Networked Charging Station for docked charging, storage and battery status for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.
Two-bay networked docking charger for SB910 and SB920 batteries
Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.
Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.
Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.
Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairSubmit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsRelease Date: 11/11/2019
IMPORTANT
To update Shure Update Utility version 2.4.3 or earlier to version 2.4.6, download and re-install from www.shure.com/SUU or through Help > Check for Shure Update Utility updates.
IMPROVEMENTS
Added Support for macOS Catalina (10.15)
Added support for new frequency bands:
ULX-D
Thailand: 694 – 703 MHz frequency band (M19)
Thailand: 748 – 758 MHz frequency band (Q12)
QLX-D
Thailand: 694 – 703 MHz frequency band (M19)
Thailand: 748 – 758 MHz frequency band (Q12)
KNOWN ISSUES
PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.
Version 2.4.1
32-bit Windows 7, 8, 10
Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.
32-Bit Windows:
To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 or greater for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that support 32-bit systems.
Shure Update Utility version 2.4.5 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12.1 and earlier.
Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
Update receivers to the following minimum versions:
ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16
QLXD4 Receivers 2.1.5
Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
Using the FW Update menu on a receiver, update transmitters.
Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.
USB-C MacBook Pro laptops with the Touch Bar running macOS High Sierra, Mojave, and Catalina will fail to discover GLX-D devices. We are currently investigating this issue.
NOTES
Shure Update Utility is supported on the following operating systems:
Windows 7, 8 and 10
macOS High Sierra (10.13), Mojave (10.14), and Catalina (10.15)
Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, such as GLX-D.
USB 2.0 Devices
KSE1500, SHA900, and GLX-D must be updated one-at-a-time.
USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.
Shure Update Utility 2.4.2 or greater for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.
Shure Update Utility 2.4.2 or greater for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.
