SUU
Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy to use and free to download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.
No more guesswork. No need to comb through product pages. Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. All you need to do is launch the utility, accept the download, install over Ethernet or through USB, and you’re set for flawless sound.
Cross-compatible
Desktop or laptop. Mac or PC. Keep your connection options open with support on nearly every modern OS.
Free download
Gear is expensive. Regular updates make it all run like new, with no impact on your budget.
- Integrates with Wireless Workbench for streamlined updates
- Compatible with Windows 7, 8 and 10, and Mac OS X El Capitan, Sierra and High Sierra

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Compatible Products
GLXD14R/B98H
GLX-D Advanced Digital Wireless Instrument System with BETA98H Flexible Gooseneck Microphone
Clip-on condenser microphone with digital transmission
GLXD24R/B58A
GLX-D Advanced Digital Wireless Vocal System with BETA58A Vocal Microphone
Precision-engineered dynamic vocal microphone with digital transmission
WWB6
Wireless Workbench® 6
Wireless Workbench offers total control of networked Shure Systems to provide a rich interface to manage every facet of a performance.
ANI4IN
Audio Network Interface
Audio network interface brings up to 4 analog wired microphones onto Dante.
MXWNCS4
MXWNCS4 Networked Charging Station
Charge station with 4 microphone charging ports, compatible with Microflex Wireless systems.
IntelliMix P300
IntelliMix® P300 Audio Conferencing Processor
Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.
QLXD2/B58A
Beta 58A with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD2/SM86
Digital handheld transmitter with SM86 Capsule
Includes a GLXD2 Handheld Transmitter and SM86 capsule for a rock-solid wireless signal with exceptional digital audio clarity.
MXWAPT2
MXWAPT2 Access Point Transceiver
2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
MXWAPT8
MXWAPT8 Access Point Transceiver
8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
GLXD24/B87A
Digital Wireless Vocal System with Beta 87A Vocal Microphone
Precision-engineered condenser vocal microphone with digital transmission
ANI4OUT
ANI4OUT Audio Network Interface
Converts Dante™ digital audio signal to four discrete line / mic analog signals.
QLXD2/K8
Handheld Transmitter with KSM8 Capsule
Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.
QLXD2/SM87
SM87A with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
SCM820
Digital IntelliMix Automatic Mixer
Designed for use in speech applications, including sound reinforcement, broadcasting and audio recording.
MXWNCS2
Two-Channel Networked Charging Station
2-port networked charging station allows handheld, bodypack, and boundary transmitters to charge in 1 port for each.
ULXD6
Wireless Boundary Microphone Transmitter
Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems
QLXD2/KSM9
KSM9 with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD14/P98H
Digital Wireless Instrument System with PGA98H Clip-On Horn Microphone
Clip-on condenser microphone with digital transmission for wind and brass instruments
MXA920
Ceiling Array Microphone
Automatic Coverage™ technology requires no set-up yet gives you precise control of audio capture if desired. With next-generation array architecture for enhanced directional pickup and more natural speech, the MXA920 is easy to use and quick to deploy for AV conferencing, camera tracking, voice lift, or sound reinforcement.
KSE1500
Electrostatic Earphone System
Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.
GLXD24/SM86
Digital Wireless Vocal System with SM86 Vocal Microphone
Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.
MXA910
The Microflex® Advance™ MXA910 Ceiling Array Microphone
The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.
MXWANI8
MXWANI8 Audio Network Interface
Streamlines Microflex Wireless connectivity to conference room AV systems, with flexible analogue and digital inputs and outputs.
GLXD14/B98
Digital Wireless Instrument System with Beta 98H/C Clip-on Gooseneck Microphone
Clip-on condenser microphone with digital transmission
GLXD14/93
Digital Wireless Presenter System with WL93 Lavalier Microphone
Omnidirectional miniature lavalier microphone with with digital wireless transmission.
ANI22
ANI22 Audio Network Interface
Audio network interface allows 2 analog mic or line inputs and 2 analog outputs to connect to a Dante network for easy audio routing and convenient browser-based remote control.
GLXD14/SM35
Digital Wireless Headset System with SM35 Headset Microphone
Headset cardioid condenser microphone for performance with digital transmission
SLX-D
Wireless Microphone System
The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.
Includes a GLXD2 Handheld Transmitter and Beta 58A microphone for professional sound reinforcement.
MXWANI4
MXWANI4 Audio Network Interface
Streamlines Microflex Wireless connectivity to conference room AV systems, with flexible analogue and digital inputs and outputs.
GLXD14R/SM35
GLX-D Advanced Digital Wireless Headset System with SM35 Headset Microphone
Headset cardioid condenser microphone for performance with digital transmission
GLXD6
GLXD6 Digital Wireless Pedal Receiver
Digital wireless pedal receiver offers easy powering from pedal boards to provide true digital diversity for a rock-solid wireless signal.
SBRC
Shure Battery Rack Charger
Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.
ADX5D
Axient® Digital Dual-Channel Portable Wireless Receiver
Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.
GLXD16
Wireless system for guitarists and bassists with digital pedal receiver
Wireless system for guitarists and bassists with digital pedal board receiver; featuring integrated strobe tuner.
MXWAPT4
MXWAPT4 Access Point Transceiver
4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.
SBC240
Two-bay networked docking charger
Two-bay networked docking charger for SB910 and SB920 batteries
SBC220
2-Bay Networked Docking Charger
Networked Charging Station for docked charging, storage and battery status for any combination of two sb900b batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.
ULXD4
ULXD4 Digital Wireless Receiver
Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.
GLXD14R/SM31
GLX-D Advanced Digital Wireless Headset System with SM31 Headset Microphone
The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.
QLXD1
QLXD1 Bodypack Transmitter
Wireless bodypack transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD4
GLXD4 Digital Wireless Receiver for GLXD Wireless Systems
Digital wireless receiver combines automatic frequency management with true digital diversity for a solid signal and excellent audio clarity.
AD4D
AD4D Two-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
GLXD4R
GLXD4R Rack Mount Receiver for GLX-D Advanced Digital Wireless Systems
Rack mountable receiver with removable antennas for exceptional audio and rock-solid performance in multi-system installations for live music applications, education and houses of worship.
GLXD14/MX53
Digital Wireless Presenter System with MX153 Subminiature Earset Microphone
Professional subminiature earset microphone with with digital transmission
MXCWNCS
MXCWNCS Networked Charging Station
Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.
QLXD2/SM86
SM86 with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
P10T
P10T Wireless Transmitter
Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.
SBC250
2-Bay Networked Charging Station
Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.
QLXD2/B87C
Beta 87C with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
GLXD2/B87
Digital handheld transmitter with Beta 87A Capsule
Includes a GLXD2 Handheld Transmitter and super cardioid Beta 87A Microphone for professional sound reinforcement.
AD4Q
AD4Q Four-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
GLXD2/SM58
Digital handheld transmitter with SM58 Capsule
Includes a GLXD2 Handheld Transmitter and SM58 capsule for a solid wireless signal with exceptional digital audio clarity.
ANIUSB-MATRIX
ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing
Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.
GLXD14R/MX53
GLX-D Advanced Digital Wireless Presenter System with MX53 Headworn Microphone
Professional subminiature earset microphone with with digital transmission
GLXD14/SM31
Digital Wireless Headset System with SM31FH Fitness Headset Microphone
The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.
GLXD14R/WL93
GLX-D Advanced Digital Wireless Presenter System with WL93 Lavalier Microphone
Omnidirectional miniature lavalier microphone with with digital wireless transmission.
GLXD24/SM58
Digital Wireless Vocal System with SM58 Vocal Microphone
Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.
GLXD24R/SM86
GLX-D Advanced Digital Wireless Vocal System with SM86 Vocal Microphone
Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.
MXCWAPT
MXCWAPT Access Point Transceiver
Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.
GLXD24/B58A
Digital Wireless Vocal System with Beta 58A Vocal Microphone
Precision-engineered dynamic vocal microphone with digital transmission
GLXD14
Digital Wireless Guitar System
Wireless system for guitarists and bassists with digital transmission.
QLXD2/B87A
Beta 87A with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
MXA310
The Microflex® Advance™ MXA310 Table Array Microphone
Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.
GLXD24R/SM58
GLX-D Advanced Digital Wireless Vocal System with SM58 Vocal Microphone
Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.
ULXD1
ULXD1 Digital Wireless Bodypack Transmitter
Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.
MXCW640
MXCW640 Wireless Conference Unit
Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.
GLXD14R/WL185
GLX-D Advanced Digital Wireless Presenter System with WL185 Lavalier Microphone
Premium cardioid lavalier microphone with with digital transmission
GLXD14R
GLX-D Advanced Digital Wireless Guitar System
Wireless system for guitarists and bassists with digital transmission.
QLXD4
QLXD4 Digital Wireless Receiver
Digital wireless receiver combines professional features with streamlined set-up and operation.
P10R+
P10R+ Diversity bodypack receiver
Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.
ULXD4D
ULXD4D Dual-Channel Digital Wireless Receiver
Digital dual wireless receiver offers an intelligent dual-channel option for use in any professional sound reinforcement application.
SHA900
SHA900 Portable Listening Amplifier for headphones and earphones
Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.
AD600
Axient® Digital Spectrum Manager
Next-generation digital spectrum manager with real-time scanning and monitoring combined with advanced frequency coordination.
GLXD1
Digital Wireless Bodypack Transmitter
Digital wireless bodypack transmitter offers rugged, metal construction with an ergonomic design for a comfortable fit.
MXWNCS8
Networked Charging Station
8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.
ULXD4Q
ULXD4Q Quad-Channel Digital Wireless Receiver
Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.
GLXD24R/B87A
GLX-D Advanced Digital Wireless Vocal System with BETA87A Vocal Microphone
Precision-engineered condenser vocal microphone with digital transmission
UA846Z2
GLX-D Frequency Manager
The UA846Z2 Frequency Manager connects up to six GLXD4R Rack Mount Receivers for rock-solid RF performance and increased channel count with the remote antenna flexibility required in multi-system applications.
QLXD2/SM58
SM58 with QLXD2 Handheld Transmitter
Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.
Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsResources
Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
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Documentation
User Guide & Specs
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Spec Sheet
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Quick Start Guide
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Release Notes
Version 2.7.2
Improvements
- Support for the new AD600 – Axient® Digital Spectrum Manager
- Support for added hardware revisions:
- MXW Access Points
- ULXD, QLXD, and SLXD transmitters
Known Issues
- ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version. See ULX-D Firmware Update and Issues
- ULX-D devices that are downgrading to 1.5.6 may report a false failure.
- Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
- Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
- Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
- In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.
- Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running Big Sur.
- Workaround: Restart your Mac computer and ADX5D will successfully be discovered.
- When IP addresses are deleted from the remote devices list, the devices that have those IP addresses will still be discovered in the Update Devices tab.
- Workaround: Restart Shure Update Utility
Important
- In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
- Use Shure Update Utility 2.4.8 to update firmware on UHF-R, SHA900, KSE1500, and GLX-D systems or for 32-bit support.
- Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
- Use the MXC Firmware installer to update MXC products, including DIS-CCU.
- Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
- Update MOTIV and AONIC devices with their mobile or desktop apps.
- Note: Installing SUU 2.4.8 and SUU 2.4.1 will replace the most recent version of SUU on your machine.
Notes
- User Guide
- Shure Update Utility is supported on the following operating systems:
- Windows 10 and 11
- macOS Catalina (10.15), Big Sur (11), and Monterey (12)