Service Policies
All service and repair issues are handled directly by Shure UK Limited. Before returning a product to Shure UK Limited, you must ensure that a member of our Customer Service team have provided you with a unique returns number before dispatching your item(s) back to us.
You can contact our Customer Service team via the following:
Shure Distribution UK
UK Service Department
Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN9 1AS
Essex
United Kingdom
Phone: 44(0) 1992 703058
Fax: 44(0) 1992 703057
To help us deal with your return or repair more efficiently, please include the following information with your returned product.
- Returns Number
- Returns Address
- Daytime Telephone Number
- Copy of Receipt (Proof of Purchase)
- Description of The Problem
Please contact us for a detailed policy on service and repair issues. Customer is responsible for covering all shipping costs of the product to Shure UK Limited.
Replacement Parts
Most replacement parts (and many accessories) for Shure products are available through Shure UK Limited.
Visit our accessories and replacement parts pages.
For information on purchasing these items, please contact Shure UK Limited directly.
Shure Distribution UK
UK Service Department
Unit 2, The I.O. Centre
Lea Road, Waltham Abbey
EN9 1AS
Essex
United Kingdom
Phone: 44(0) 1992 703058
Fax: 44(0) 1992 703057