SUU
Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy-to-use and free-to-download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.
No more guesswork. No need to comb through product pages. The Shure Update Utility has what you need to keep all of your compatible Shure systems up-to-date. All you have to do is download the device firmware, install it over Ethernet or USB, and you’re set.
Free download
Gear is expensive. Regular updates make it all run like new with no impact on your budget.
Easy to use
Update multiple devices simultaneously. Networked devices are automatically discovered. Simply select the firmware versions you want to install, then press go.
- Monitor your update progress in real time
- Manage and take control of your firmware versions
- Keep your compatible Shure systems current

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Compatible Products
KSE1500
Electrostatic Earphone System
Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.
ANI22
ANI22 Audio Network Interface
Audio network interface converts up to 2 line or mic signals from a Dante network for easy audio routing and convenient browser-based remote control.
ANIUSB-MATRIX
ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing
The ANIUSB-MATRIX with Matrix Mixing connects up to 4 Dante channels and one analog output to a room audio / video conferencing system or a PC-based A / V conferencing application via USB connection.
ANI4OUT
Audio Network Interface
Converts Dante™ digital audio signal to four discrete line / mic analog signals.
Wireless Workbench 7
WWB7
Wireless Workbench puts a full suite of RF spectrum management tools in one place to give you full command of your compatible wireless devices.
SHA900
Portable Listening Amplifier for headphones and earphones
Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.
MXWNCS8
Networked Charging Station
8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.
MXWAPT2
Access Point Transceiver
The two-channel MXWAPT2 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.
MXWNCS4
Networked Charging Station
4-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.
MXWAPT4
Access Point Transceiver
The four-channel MXWAPT4 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.
P10T
Wireless Transmitter
Full-rack, dual channel wireless transmitter housed in a touring-grade, all-metal chassis.
ULXD4Q
Quad-Channel Digital Wireless Receiver
Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.
QLXD4
Digital Wireless Receiver
Half-rack QLXD4 Digital Wireless Receiver quickly finds open frequencies and deploys them to transmitters via the one-touch sync function.
ULXD4
Digital Wireless Receiver
Networkable receiver with 24-bit / 48 kHz digital audio quality and AES 256-bit encryption.
ULXD4D
Dual-Channel Digital Wireless Receiver
Two channels of uncompromising audio quality, RF signal stability and efficiency, and advanced setup features in a single rack unit.
ANI4IN
Audio Network Interface
Converts up to four line / mic analog signals onto a Dante network for easy audio routing and browser-based control.
IntelliMix P300
Audio Conferencing Processor
Don’t let echo, noise, or distortion take over the meeting. The IntelliMix® P300 digital signal processor enhances every aspect of conference audio.
MXWNCS2
Two-Channel Networked Charging Station
2-port networked charging station allows handheld, bodypack, and boundary transmitters to charge in 1 port for each.
QLXD1
Bodypack Transmitter
QLXD1 Wireless Bodypack Transmitter quickly syncs with a wireless receiver over IR at the push of a button and maintains a clear, uninterrupted signal over its entire range.
QLXD2/B58A
Handheld Transmitter with Beta 58A Capsule
Includes a Beta 58A and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.
QLXD2/B87A
Handheld Transmitter with Beta 87A Capsule
Includes a Beta 87A and QLXD2 Handheld Transmitter for wireless vocals in, music venues, and houses of worship.
QLXD2/B87C
Handheld Transmitter with Beta 87C Capsule
Includes a Beta 87C and QLXD2 Handheld Transmitter for wireless vocals in presentation, music venues, and houses of worship.
QLXD2/K8
Handheld Transmitter with KSM8 Capsule
Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.
QLXD2/KSM9
Handheld Transmitter with KSM9 Capsule
With an interchangeable KSM9 microphone cartridge, the QLXD2/KSM9 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.
QLXD2/SM58
Handheld Transmitter with SM58 Capsule
With an interchangeable SM58® microphone cartridge, the QLXD2/SM58 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.
QLXD2/SM86
Handheld Transmitter with SM86 Capsule
With an interchangeable SM86 microphone cartridge, the QLXD2/SM86 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.
QLXD2/SM87
Handheld Transmitter with SM87 Capsule
Includes an SM87 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.
MXWAPT8
Access Point Transceiver
The eight-channel MXWAPT8 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.
AD4D
Two-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
AD4Q
Four-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
Axient® Digital
Wireless Microphone System
The Shure Axient Digital Wireless Microphone System delivers world-class sound quality for the most critical broadcasts and live events with high channel counts.
SBC250
2-Bay Networked Charging Station
Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.
MXCWAPT
Access Point Transceiver
Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.
MXCW640
Wireless Conference Unit
Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.
SBC220
2-Bay Networked Docking Charger
Networked Charging Station for docked charging, storage and battery status for any combination of two SB900B batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.
SBC240
Two-bay networked docking charger
Two-bay networked docking charger for SB910 and SB920A batteries
P10R+
Diversity bodypack receiver
Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.
SBRC
Shure Battery Rack Charger
Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.
MXA310
Table Array Microphone
MXA310 table microphones maximize conferencing audio quality so voices come through clean and clear on every call.
MXCWNCS
Networked Charging Station
Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.
Includes a KSM9HS and QLXD2 Handheld Transmitter for wireless vocals in, music venues and houses of worship.
ULXD6
Wireless Boundary Microphone Transmitter
The ULXD6 Boundary Microphone Transmitter delivers uncompromising audio quality and RF performance, and AES-256 encryption for secure transmission.
ULXD1
Digital Bodypack Transmitter
Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.
SLX-D
Wireless Microphone System
The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.
ADX5D
Axient® Digital Dual-Channel Portable Wireless Receiver
Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.
ULXD4D-GV
Dual-Channel Digital Wireless Receiver
Dual-channel digital receiver with Dante digital audio networking and always-on AES-256 encryption
ULXD4-GV
Digital Wireless Receiver
Single-channel digital receiver with always-on AES-256 encryption
ULXD4Q-GV
Quad-Channel Digital Wireless Receiver
Quad-channel digital receiver with Dante digital audio networking and always-on AES-256 encryption
MXA920
Ceiling Array Microphone
Multi-zone Automatic Coverage™ technology captures talkers in up to 8 areas. Enhanced talker localization information enables more accurate camera tracking.
AD600
Axient® Digital Spectrum Manager
Next-generation digital spectrum manager with real-time scanning and monitoring combined with advanced frequency coordination.
GLX-D+ Dual Band
Digital Wireless Systems
GLX-D+ Dual Band Digital Wireless provides superior, drop-out free audio in 2.4/5.8GHz frequency range, smart rechargeability and easy set-up and management.
GLXD4+
Digital Wireless Dual Band Tabletop Receiver
The new GLXD4+ Dual Band Tabletop Receiver delivers exceptional digital audio clarity.Go wireless without complication.
GLXD6+
Digital Wireless Dual Band Guitar Pedal Receiver
The new GLXD6+ Dual Band Guitar Pedal receiver is engineered in a rugged metal design that can be completely integrated into your pedalboard. Go wireless without compromising your tone or complicating your rig.
GLXD4R+
Digital Wireless Dual Band Half-Rack Receiver
The new GLXD4+ Dual Band Rack Receiver delivers exceptional digital audio clarity. In combination with the new GLXD+ Dual Band Frequency Manager provides seamless operation with advanced RF performance.
GLXD1+
Digital Wireless Dual Band Bodypack Transmitter
The GLXD1+ Dual Band Bodypack Transmitter has rugged, metal construction with ergonomic design and reversible belt clip to fit comfortably and snugly in various positions.
GLXD2+/B58
Digital Wireless Dual Band Handheld Transmitter with BETA®58A Vocal Microphone
Featuring the industry standard BETA®58A vocal microphone, the new GLXD2+/B58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.
GLXD2+/B87A
Digital Wireless Dual Band Handheld Transmitter with BETA®87A Vocal Microphone
Featuring the BETA87A vocal microphone, the new GLXD2+/B87 Dual Band Handheld Transmitter delivers superior, transparent digital audio.
GLXD2+/SM58
Digital Wireless Dual Band Handheld Transmitter with SM58® Vocal Microphone
Featuring the Legendary SM58® vocal microphone, the new GLXD2+/SM58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.
GLXD124R+/85
Digital Wireless Combo System
Featuring the industry standard SM58® microphone handheld, the WL185 lavalier microphone, and the half-rack GLXD4R+, the new GLX-D+ Dual Band Wireless Combo System is tailored to deliver flexibility for installed applications.
GLXD14+
Digital Wireless Bodypack System
The new GLX-D+ Dual Band Wireless Bodypack System features the WA302 guitar cable and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14+/85
Digital Wireless Presenter System with WL185 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Presenter System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14+/93
Digital Wireless Presenter System with WL93 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Presenter System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14+/B98
Digital Wireless Instrument System with BETA®98H Flexible Gooseneck Microphone
The new GLX-D+ Dual Band Wireless Instrument System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4+ tabletop receiver.
GLXD14+/PGA31
Digital Wireless Headset System with PGA31 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the PGA31 Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14+/SM31
Digital Wireless Headset System with SM31 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the versatile SM31FH Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14+/SM35
Digital Wireless Headset System with SM35 Headset Microphone
The new GLX-D+ Dual Band Wireless Headset System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.
GLXD14R+
Digital Wireless Rack System
The new GLX-D+ Dual Band Wireless Rack System features the WA302 guitar cable and the GLXD4R+ half-rack receiver. Go wireless without complication.
GLXD14R+/85
Digital Wireless Rack System with WL185 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Rack System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver.
GLXD14R+/93
Digital Wireless Rack System with WL93 Lavalier Microphone
The new GLX-D+ Dual Band Wireless Rack System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver.
GLXD14R+/B98
Digital Wireless Rack System with BETA®98H Flexible Gooseneck Microphone
The new GLX-D+ Dual Band Wireless Rack System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4R+ half-rack receiver.
GLXD14R+/MX53
Digital Wireless Rack System with MX153 Headset Microphone
The new GLX-D+ Dual Band Wireless Rack System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4R+ half-rack receiver.
GLXD16+
Digital Wireless Guitar Pedal System
The new GLX-D+ Wireless Guitar Pedal System features the WA305 Premium Guitar Cable, the GLXD1+ Digital Bodypack, and the GLXD6+ Guitar Pedal. Go wireless without compromising your tone or complicating your rig.
GLXD24+/B58
Digital Wireless Handheld System with BETA®58A Vocal Microphone
Featuring the industry standard BETA®58A vocal microphone, the new GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.
GLXD24+/B87A
Digital Wireless Handheld System with BETA®87A Vocal Microphone
Featuring the industry standard BETA®87A vocal microphone, the new GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.
GLXD24+/SM58
Digital Wireless Handheld System with SM58® Vocal Microphone
Featuring the industry standard SM58® vocal microphone, the new GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.
GLXD24R+/B58
Digital Wireless Rack System with BETA®58A Vocal Microphone
Featuring the industry standard BETA®58A vocal microphone, the new half-rack GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.
GLXD24R+/B87A
Digital Wireless Rack System with BETA®87A Vocal Microphone
Featuring the industry standard BETA®87A vocal microphone, the new half-rack GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.
GLXD24R+/SM58
Digital Wireless Rack System with SM58® Vocal Microphone
Featuring the industry standard SM58® vocal microphone, the new half-rack GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.
GLXD+FM
Dual Band Frequency Manager
The GLXD+FM Dual Band Frequency Manager connects up to six GLXD4R+ receivers together, providing solid and reliable RF performance in demanding multi-channel applications.
Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
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Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
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Documentation
User Guide & Specs
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Spec Sheet
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Quick Start Guide
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Release Notes
Version 2.8.2
Improvements
- Added support for MXA902
- Improved hardware support for Axient Digital, ULX-D, QLX-D, and PSM1000
Bug Fixes
- Fixed an issue where a device locked via Dante Controller or DDM could be selected for update. Devices must be unlocked to perform a firmware update.
Known Issues
- In some cases, SUU fails to launch after installation on macOS Ventura.
- Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
- Shure Update Utility will fail to discover on first connection an ADX5D on Apple Silicon Macs running Big Sur.
- Workaround: Restart your Mac computer and ADX5D will successfully be discovered.
- ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version. See ULX-D Firmware Update and Issues
- ULX-D devices that are downgrading to 1.5.6 may report a false failure.
- Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
- Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
- Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
- In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.
Important
- In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
- Use Shure Update Utility 2.4.8 to update firmware on GLX-D, UHF-R, SHA900, and KSE1500 systems or for 32-bit support.
- Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
- Use the MXC Firmware installer to update MXC products, including DIS-CCU.
- Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
- Update MOTIV and AONIC devices with their mobile or desktop apps.
- Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.
Notes
Compatibility
- Windows
- Windows 10, Intel Only
- Windows 11, Intel Only
- macOS
- macOS 11 (Big Sur), Intel and Apple Silicon
- macOS 12 (Monterey), Intel and Apple Silicon
- macOS 13 (Ventura), Intel and Apple Silicon
- Note: SUU 2.7.1 was the last release to support macOS 10.15 (Catalina)