Healthiest systems. Newest features.

SUU

Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy-to-use and free-to-download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.

Videos

Reviews

Compatible Products

KSE1500

Electrostatic Earphone System

Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a digital-to-analogue-converter with EQ control. Features audio playback settings and electrostatic technology, the most precise transient response available.

ANI22

Audio Network Interface

Audio network interface converts up to 2 line or mic signals from a Dante network for easy audio routing and convenient browser-based remote control. Audio network interface complements the existing ANI4IN and ANI4OUT products.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection. Internal matrix mixer offers flexible routing, allowing users to route any input to any output.

ANI4OUT

Audio Network Interface

Converts Dante™ digital audio signal to four discrete line / mic analog signals for easy audio routing and convenient browser-based remote control.

WWB6

Wireless Workbench® 6

RF can be your sound system’s best friend, and its worst enemy. But there’s a software solution to keep the signal on your side, in every environment. Command your entire system with Wireless Workbench® 6.

SCM820

Digital IntelliMix Automatic Mixer

Includes Dante networked audio, maximum 96 channels, compatibility AMX and Crestron, dual mixer, control software to allow configuration of all signals and settings and adds 8-band EQ with high- and low-shelf EQ, and Digital Feedback Reduction.

SHA900

Portable Listening Amplifier for headphones and earphones

Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones. Features include 4-band parametric EQ and the ability to process both digital and analog audio sources.

MXWNCS8

Networked Charging Station

8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases. Features include charge status indicators, charge status monitoring, easy transmitter linking, and overcharge protection for battery damage.

MXWANI4

Audio Network Interface

Audio network interface streamlines Microflex Wireless connectivity to conference room AV systems over 4 channels to enable easy system set-up. Features include corporate uplink mode and Dante networking to transport low-latency digital audio.

MXWANI8

Audio Network Interface

Audio network interface streamlines Microflex Wireless connectivity to conference room AV systems over 8 channels to enable easy set-up. Features include corporate uplink mode and Dante networking to transport low-latency digital audio.

MXWAPT2

Access Point Transceiver

The MXWAPT is a 2-channel wireless access point compatible with Microflex Wireless microphone systems. It uses automated frequency coordination to assign clean frequencies to wireless microphones and manages two-way wireless transmission of encrypted audio and control signals. Power to the unit (via PoE) and Dante digital networked audio are both supplied over a single Ethernet cable to simplify installation, and the supplied mounting plate and paintable cover allow discreet placement in boardrooms and conference rooms where low visibility is preferred.

MXWNCS4

Networked Charging Station

4-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases. Features include charge status indicators, charge status monitoring, easy transmitter linking, and overcharge protection for battery damage.

MXWAPT4

Access Point Transceiver

The MXWAPT is a 4-channel wireless access point compatible with Microflex Wireless microphone systems. It uses automated frequency coordination to assign clean frequencies to wireless microphones and manages two-way wireless transmission of encrypted audio and control signals. Power to the unit (via PoE) and Dante digital networked audio are both supplied over a single Ethernet cable to simplify installation, and the supplied mounting plate and paintable cover allow discreet placement in boardrooms and conference rooms where low visibility is preferred.

P10T

Wireless Transmitter

Shure’s P10T is a networkable, full-rack, dual-channel wireless transmitter used in conjunction with the P10R Wireless Bodypack Receiver as part of the PSM® 1000 Personal Monitor System. The P10T Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error. It offers a 72 MHz to 80 MHz tuning bandwidth, networked remote control via Wireless Workbench® software, advanced rechargeability options, and PSM® 900 backwards compatibility.

GLXD14/SM35

GLXD14/SM35 Headworn Wireless System

The GLXD14/SM35 Wireless Headset System with SM35 features a durable, industry-standard microphone cartridge in a comfortable headset design for hands-free performance. It combines automatic frequency management with true digital diversity for a rock-solid wireless signal with exceptional digital audio clarity.

ULXD4Q

Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application. Features include Digital Predictive Switching Diversity, 72 MHz tuning range, and AES 256 encryption for security.

GLXD4

Digital Wireless Receiver for GLXD Wireless Systems

Digital wireless receiver combines automatic frequency management with true digital diversity for a solid signal and excellent audio clarity. Features include license-free operation in the 2.4 GHz spectrum, LINKFREQ, and adjustable gain control.

GLXD6

Digital Wireless Pedal Receiver

Digital wireless pedal receiver offers easy powering from pedal boards to provide true digital diversity for a rock-solid wireless signal. Features include strobe and meter tuning options, license-free operation in the 2.4 GHz spectrum, and LINKFREQ.

QLXD4

Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation. Features include Automatic Channel scan, Networked Channel Scan, digital predictive switching, and AES 256 encryption for security.

ULXD4

Digital Wireless Receiver

Digital wireless receiver offers a spectrum and RF intelligent option for use in any professional sound reinforcement application. Features include Digital Predictive Switching Diversity, 72 MHz tuning range, and AES 256 encryption for security.

ULXD4D

Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel, option for use in any professional sound reinforcement application. Features include Digital Predictive Switching Diversity, 72 MHz tuning range, and AES 256 encryption for security.

GLXD14

Digital Wireless Guitar System

Precision-engineered Wireless Guitar System that combines automatic frequency management with true digital diversity for a rock-solid wireless signal and exceptional digital audio clarity.

GLXD14/B98

Digital Wireless Instrument System with Beta 98H/C Clip-on Gooseneck Microphone

The Beta 98H/C condenser microphone is a versatile solution for brass or percussion instruments. It offers a flexible integrated gooseneck with clip-on clamp for a secure fit and precise positioning. It combines automatic frequency management with true digital diversity for a rock-solid wireless signal with exceptional digital audio clarity.

GLXD24/SM58

Digital Wireless Vocal System with SM58 Vocal Microphone

Features SM58® Handheld Microphone

GLXD24/B58A

Digital Wireless Vocal System with Beta 58A Vocal Microphone

The Beta 58A dynamic vocal microphone is precision-engineered for live performance and project studio recording. A tailored frequency response accentuates vocals, and the supercardioid pattern isolates from other sound sources. It combines automatic frequency management with true digital diversity for a rock-solid wireless signal with exceptional digital audio clarity.

GLXD16

Wireless system for guitarists and bassists with digital pedal receiver

Precision-engineered wireless system for guitarists and bassists with digital pedal board receiver that combines automatic frequency management with true digital diversity for a rock-solid wireless signal and exceptional digital audio clarity. The pedal board receiver also features a fantastic integrated strobe tuner.

ANI4IN

Audio Network Interface

High-quality sound can bring more clarity to the conference, but not without high quality conversion. ANI interfaces with Dante™ make it easy to connect analog microphones to the network. Paired with analog microphones, ANI keeps the conversation on track.

IntelliMix P300

Audio Conferencing Processor

Don’t let echo, noise, or distortion take over the meeting. The IntelliMix® P300 enhances every aspect of conference audio. Combined with Microflex® Advance™ or Microflex® Wireless microphones, the clear sound reproduction and intelligent mixing keeps the agenda on track with clear communication.

MXWNCS2

Two-Channel Networked Charging Station

Networked charging station allows handheld bodypack and boundary transmitters to charge in 1 port for each. Features include charge status indicators, charge status monitoring, transmitter linking, and overcharge protection to extend life cycles.

featured

MXA910 With IntelliMix®

Ceiling Array Microphone

Harmonious integration leads to more open discussion. An elegant approach to conferencing audio, MXA910 with IntelliMix eliminates all equipment clutter, leaving more room for clarity. Instead of focusing on a microphone’s position, you can concentrate on compelling communication.

GLXD1

Digital Wireless Bodypack Transmitter

The GLXD1 bodypack transmitter has rugged, metal construction with ergonomic design and reversible belt clip to fit comfortably and snugly in various positions.

GLXD2/B58

GLXD2/B58 Digital handheld transmitter with Beta 58A Capsule

Featuring an integrated BETA58 cartridge, the GLXD2/B58 transmits wireless audio with digital clarity and rock-solid reliability

GLXD2/B87

Digital handheld transmitter with Beta 87A Capsule

Featuring an integrated BETA87 cartridge, the GLXD2/B87 transmits wireless audio with digital clarity and rock-solid reliability.

GLXD2/SM58

Digital handheld transmitter with SM58 Capsule

Featuring an integrated SM58® cartridge, the GLXD2/SM58 transmits wireless audio with digital clarity and rock-solid reliability.

GLXD2/SM86

Digital handheld transmitter with SM86 Capsule

Featuring an integrated SM86 cartridge, the GLXD2/SM86 transmits wireless audio with digital clarity and rock-solid reliability.

QLXD1

Bodypack Transmitter

Featuring transparent 24 bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD1 bodypack transmitter is ideal for wireless vocals and instruments in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD1 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/B58A

Handheld Transmitter with Beta 58A Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/B87A

Handheld Transmitter with Beta 87A Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/B87C

Handheld Transmitter with Beta 87C Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/K8

Handheld Transmitter with KSM8 Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/KSM9

Handheld Transmitter with KSM9 Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/SM58

Handheld Transmitter with SM58 Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/SM86

Handheld Transmitter with SM86 Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

QLXD2/SM87

Handheld Transmitter with SM87 Capsule

Featuring transparent 24-bit digital audio quality and incredibly efficient RF spectrum usage, the QLXD2 handheld transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship. Easy to use, the QLXD2 quickly syncs with a wireless receiver over IR at the push of a button and maintains clear, uninterrupted signal over its entire 100 m (330 ft.) range. All metal construction ensures durability, and a wide selection of compatible microphone choices offer legendary Shure sound signatures.

GLXD14R

GLX-D Advanced Digital Wireless Guitar System

The GLX-D Advanced Digital Wireless Guitar System features intelligent battery rechargeability, the WA302 guitar cable and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD14R/WL93

GLX-D Advanced Digital Wireless Presenter System with WL93 Lavalier Microphone

The GLX-D Advanced Digital Wireless Presenter System features intelligent battery rechargeability, the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD14R/MX153

GLX-D Advanced Digital Wireless Presenter System with MX53 Headworn Microphone

The GLX-D Advanced Digital Wireless Presenter System features intelligent battery rechargeability, the premium MX153 headworn earset microphone for discrete, exceptional clarity in spoken word applications and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD14R/WL185

GLX-D Advanced Digital Wireless Presenter System with WL185 Lavalier Microphone

The GLX-D Advanced Digital Wireless Presenter System features intelligent battery rechargeability, the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD24R/SM58

GLX-D Advanced Digital Wireless Vocal System with SM58 Vocal Microphone

The GLX-D Advanced Digital Wireless Vocal System features intelligent battery rechargeability, and the industry-standard SM58 vocal microphone capsule for warm, clear vocal reproduction and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD24R/SM86

GLX-D Advanced Digital Wireless Vocal System with SM86 Vocal Microphone

The GLX-D Advanced Digital Wireless Vocal System features intelligent battery rechargeability, the industry-standard SM86 cardioid condenser microphone with extended high end response for smooth lead vocal reproduction and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers, providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD24R/B58A

GLX-D Advanced Digital Wireless Vocal System with BETA58A Vocal Microphone

The GLX-D Advanced Digital Wireless Vocal System features intelligent battery rechargeability, and the precision-engineered Beta58A vocal microphone capsule optimized for lead vocal performance and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers, providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD24R/B87A

GLX-D Advanced Digital Wireless Vocal System with BETA87A Vocal Microphone

The GLX-D Advanced Digital Wireless Vocal System features intelligent battery rechargeability, the precision-engineered Beta87A vocal microphone capsule for warm, accurate sound and maximum sound isolation and the GLXD4R metal rack mount receiver. For use with GLX-D Advanced Frequency Managers, providing robust RF performance, automatic frequency management and increased channel count with exceptional digital audio clarity and seamless operation.

GLXD4R

Rack Mount Receiver for GLX-D Advanced Digital Wireless Systems

The GLXD4R is a rack mount receiver delivering exceptional digital audio clarity. In combination with the GLXD Advanced Frequency Manager GLXD4R provides seamless operation with advanced RF performance. GLXD proprietary Lithium-Ion rechargeable batteries offer up to 16 hours of continuous use for the GLXD transmitters.

MXWAPT8

Access Point Transceiver

The MXWAPT is a 8-channel wireless access point compatible with Microflex Wireless microphone systems. It uses automated frequency coordination to assign clean frequencies to wireless microphones and manages two-way wireless transmission of encrypted audio and control signals. Power to the unit (via PoE) and Dante digital networked audio are both supplied over a single Ethernet cable to simplify installation, and the supplied mounting plate and paintable cover allow discreet placement in boardrooms and conference rooms where low visibility is preferred.

new

AD4D

Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

new

AD4Q

Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

new

UA846Z2

GLX-D Frequency Manager

The UA846Z2 Frequency Manager for GLX-D Advanced connects up to six GLXD4R receivers, providing rock-solid RF performance through patented data communication. GLX-D Rack Mount Digital Wireless System channel count can be increased to 9 simultaneous systems in typical environments (11 under optimal conditions) with flexible antenna distribution options for multi-system applications.

SBC250

2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

new

MXCWAPT

Access Point Transceiver

The MXCWAPT Access Point Transceiver manages audio routing, frequency coordination, and system control for up to 125 wireless conference units. The MXCWAPT automatically selects the clearest channel in the 2.4 GHz and 5 GHz frequency bands and switches channels to avoid potential interference. The access point provides both DanteTM and analog audio inputs and outputs, and uses a single Ethernet connection for power, audio, and control.

new

MXCW640

Wireless Conference Unit

The MXCW640 Wireless Conference Unit combines a microphone, loudspeaker, and user controls in an integrated wireless unit that complements any meeting space. Wireless convenience eliminates the need to drill holes or route cables, and makes setup for temporary meetings or in rooms with flexible seating quick and easy. A smart rechargeable Li-Ion battery (included) lasts over 11 hours, and a choice of gooseneck microphones provides excellent sound voice capture.

new

SBC220

2-Bay Networked Docking Charger

The SBC220 2-Bay Networked Charging Station enables docked charging and storage for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitters. When the connected to a network, the charging status of each transmitter can be viewed remotely, and up to four SBC220 units can be linked together using shared power and network connectivity.

SBC240

Two-bay networked docking charger

The SBC240 networked docking charger provides a compact charging and storage solution for any combination of 2 SB910/SB920 batteries or ADX1, ADX2, or ADX2FD transmitters using Shure rechargeable batteries. The charger is network-enabled to allow for remote monitoring of charger and battery parameters using Shure Wireless Workbench software. Connect up to 4 SBC240 chargers together to share power and network connectivity.

P10R+

Diversity bodypack receiver

With a hybrid analog/digital architecture, the P10R+ twin-antenna diversity Bodypack Receiver offers the highest level of sound personalization yet, putting category-leading audio quality, robust RF performance, and touring-grade features right at your fingertips.

SBRC

Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space. Compatible with Shure rechargeable batteries AXT910, AXT920 and SB900A. Charging modules sold separately.

featured

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

Organizational clarity takes focused discussion. But how can you conference effectively if you can’t be heard clearly on the call? The MXA310 maximizes audio quality so voice comes through cleanly.

MXCWNCS

Networked Charging Station

The MXCWNCS Networked Charging Station charges 10 SB930 batteries in 4 hours. LED indicators display charge status, and a RJ-45 Ethernet connection enables battery levels to be monitored remotely. Includes IEC power cable and mounting hardware for wall or rack mounting.

Support

Customer Support
Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair
Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us
Documentation
User Guide & Specs
Quick Start Guide
Release Notes
Version 2.4.5
IMPORTANT

To update Shure Update Utility version 2.4.3 or earlier to version 2.4.5, download and re-install from www.shure.com/SUU or through Help > Check for Shure Update Utility updates.

IMPROVEMENTS
  • Added support for new frequency bands:

    • Axient Digital

      • Japan: 1240 - 1260 MHz (Z16)

    • PSM1000

      • USA and Canada: 518 - 584 MHz (H22)

  • Updated branding

  • Updated help system with new design

KNOWN ISSUES
  • PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older.

  • Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.

  • 32-Bit Windows:

    • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 or greater for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that support 32-bit systems.

    • Shure Update Utility version 2.4.5 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12.1 and earlier.

  • Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:

    • Update receivers to the following minimum versions:

      • ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16

      • QLXD4 Receivers 2.1.5

    • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.

    • Using the FW Update menu on a receiver, update transmitters

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

  • USB-C MacBook Pro laptops with the Touch Bar running macOS High Sierra and Mojave will fail to discover GLX-D devices. We are currently investigating this issue.

NOTES
  • Shure Update Utility is supported on the following operating systems:

    • Windows 7, 8 and 10

    • macOS Sierra (10.12), High Sierra (10.13), and Mojave (10.14)

  • Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, such as GLX-D.

  • USB 2.0 Devices

    • KSE1500, SHA900, and GLX-D must be updated one-at-a-time.

    • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility.

  • Shure Update Utility 2.4.2 or greater for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later.

  • Shure Update Utility 2.4.2 or greater for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier.

Find An Answer
Update Utility Stuck in "Discovering" or device not showing up
July 26, 2019

This symptom can be caused by a couple different things. Restrictive firewall settings. You may need to allow the Shure Update Utility through th ...

GLX-D firmware update
May 23, 2019

If the blue rf light is blinking and there is no audio you will need to update your components to the latest firmware. Download the Shure Update ...

ULX-D transmitter FPGA error
May 2, 2019

If the unit is in the G50, H50, J50 or L50 band, there should be a way of reviving this unit. In short....we will be reverting the firmware of the rec ...

UHF-R Firmware Update
October 11, 2018

Firmware for UR1 or UR2: The firmware in a UR transmitter cannot be updated in the field. Transmitter firmware can only be updated by returning the UR ...