Healthiest systems. Newest features.

SUU

Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy-to-use and free-to-download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.

No more guesswork. No need to comb through product pages. The Shure Update Utility has what you need to keep all of your compatible Shure systems up-to-date. All you have to do is download the device firmware, install it over Ethernet or USB, and you’re set.

Free download

Gear is expensive. Regular updates make it all run like new with no impact on your budget.

Easy to use

Update multiple devices simultaneously. Networked devices are automatically discovered. Simply select the firmware versions you want to install, then press go.

  • Monitor your update progress in real time
  • Manage and take control of your firmware versions
  • Keep your compatible Shure systems current

Download SUU

Version 2.8.5 | View All Updates

Videos

SUU Videos

Reviews

Compatible Products

KSE1500

Electrostatic Earphone System

Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.

ANI22

ANI22 Audio Network Interface

Audio network interface converts up to 2 line or mic signals from a Dante network for easy audio routing and convenient browser-based remote control.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

The ANIUSB-MATRIX with Matrix Mixing connects up to 4 Dante channels and one analog output to a room audio / video conferencing system or a PC-based A / V conferencing application via USB connection.

ANI4OUT

Audio Network Interface

Converts Dante™ digital audio signal to four discrete line / mic analog signals.

Wireless Workbench puts a full suite of RF spectrum management tools in one place to give you full command of your compatible wireless devices.

SHA900

Portable Listening Amplifier for headphones and earphones

Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.

MXWNCS8

Networked Charging Station

8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWAPT2

Access Point Transceiver

The two-channel MXWAPT2 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

MXWNCS4

Networked Charging Station

4-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWAPT4

Access Point Transceiver

The four-channel MXWAPT4 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

P10T

Wireless Transmitter

Full-rack, dual channel wireless transmitter housed in a touring-grade, all-metal chassis.

ULXD4Q

Quad-Channel Digital Wireless Receiver

Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.

QLXD4

Digital Wireless Receiver

Half-rack QLXD4 Digital Wireless Receiver quickly finds open frequencies and deploys them to transmitters via the one-touch sync function.

ULXD4

Digital Wireless Receiver

Networkable receiver with 24-bit / 48 kHz digital audio quality and AES 256-bit encryption.

ULXD4D

Dual-Channel Digital Wireless Receiver

Two channels of uncompromising audio quality, RF signal stability and efficiency, and advanced setup features in a single rack unit.

ANI4IN

Audio Network Interface

Converts up to four line / mic analog signals onto a Dante network for easy audio routing and browser-based control.

IntelliMix P300

Audio Conferencing Processor

Don’t let echo, noise, or distortion take over the meeting. The IntelliMix® P300 digital signal processor enhances every aspect of conference audio.

MXWNCS2

Two-Channel Networked Charging Station

2-port networked charging station allows handheld, bodypack, and boundary transmitters to charge in 1 port for each.

QLXD1

Bodypack Transmitter

QLXD1 Wireless Bodypack Transmitter quickly syncs with a wireless receiver over IR at the push of a button and maintains a clear, uninterrupted signal over its entire range.

QLXD2/B58A

Handheld Transmitter with Beta 58A Capsule

Includes a Beta 58A and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/B87A

Handheld Transmitter with Beta 87A Capsule

Includes a Beta 87A and QLXD2 Handheld Transmitter for wireless vocals in, music venues, and houses of worship.

QLXD2/B87C

Handheld Transmitter with Beta 87C Capsule

Includes a Beta 87C and QLXD2 Handheld Transmitter for wireless vocals in presentation, music venues, and houses of worship.

QLXD2/K8

Handheld Transmitter with KSM8 Capsule

Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/KSM9

Handheld Transmitter with KSM9 Capsule

With an interchangeable KSM9 microphone cartridge, the QLXD2/KSM9 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.

QLXD2/SM58

Handheld Transmitter with SM58 Capsule

With an interchangeable SM58® microphone cartridge, the QLXD2/SM58 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.

QLXD2/SM86

Handheld Transmitter with SM86 Capsule

With an interchangeable SM86 microphone cartridge, the QLXD2/SM86 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.

QLXD2/SM87

Handheld Transmitter with SM87 Capsule

Includes an SM87 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

MXWAPT8

Access Point Transceiver

The eight-channel MXWAPT8 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

AD4D

Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

AD4Q

Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

Axient® Digital

Wireless Microphone System

Shure Axient Digital Wireless Microphone System delivers world-class sound for the most critical broadcasts and live sound events. Learn more today.

SBC250

2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

MXCWAPT

Access Point Transceiver

Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.

MXCW640

Wireless Conference Unit

Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.

SBC220

2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two SB900B batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920A batteries

P10R+

Diversity bodypack receiver

Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.

SBRC

Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

MXA310

Table Array Microphone

MXA310 table microphones maximize conferencing audio quality so voices come through clean and clear on every call.

MXCWNCS

Networked Charging Station

Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.

Includes a KSM9HS and QLXD2 Handheld Transmitter for wireless vocals in, music venues and houses of worship.

ULXD6

Wireless Boundary Microphone Transmitter

The ULXD6 Boundary Microphone Transmitter delivers uncompromising audio quality and RF performance, and AES-256 encryption for secure transmission.

ULXD1

Digital Bodypack Transmitter

Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.

SLX-D

Wireless Microphone System

The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.

ADX5D

Axient® Digital Dual-Channel Portable Wireless Receiver

Shure Axient® Digital ADX5D dual-channel portable wireless receiver for broadcast audio and sound for film. Learn more about the ADX5D wireless receiver.

ULXD4D-GV

Dual-Channel Digital Wireless Receiver

Dual-channel digital receiver with Dante digital audio networking and always-on AES-256 encryption

ULXD4-GV

Digital Wireless Receiver

Single-channel digital receiver with always-on AES-256 encryption

ULXD4Q-GV

Quad-Channel Digital Wireless Receiver

Quad-channel digital receiver with Dante digital audio networking and always-on AES-256 encryption

MXA920

Ceiling Array Microphone

Multi-zone Automatic Coverage™ technology captures talkers in up to 8 areas. Enhanced talker localization information enables more accurate camera tracking.

AD600

Axient® Digital Spectrum Manager

Next-generation digital spectrum manager with real-time scanning and monitoring combined with advanced frequency coordination.

GLX-D+ Dual Band

Digital Wireless Systems

GLX-D+ Dual Band Digital Wireless provides superior, drop-out free audio in 2.4/5.8GHz frequency range, smart rechargeability and easy set-up and management.

GLXD4+

Digital Wireless Dual Band Tabletop Receiver

The new GLXD4+ Dual Band Tabletop Receiver delivers exceptional digital audio clarity.Go wireless without complication.

GLXD6+

Digital Wireless Dual Band Guitar Pedal Receiver

The new GLXD6+ Dual Band Guitar Pedal receiver is engineered in a rugged metal design that can be completely integrated into your pedalboard. Go wireless without compromising your tone or complicating your rig.

GLXD4R+

Digital Wireless Dual Band Half-Rack Receiver

The new GLXD4+ Dual Band Rack Receiver delivers exceptional digital audio clarity. In combination with the new GLXD+ Dual Band Frequency Manager provides seamless operation with advanced RF performance.

GLXD1+

Digital Wireless Dual Band Bodypack Transmitter

The GLXD1+ Dual Band Bodypack Transmitter has rugged, metal construction with ergonomic design and reversible belt clip to fit comfortably and snugly in various positions. 

GLXD2+/B58

Digital Wireless Dual Band Handheld Transmitter with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new GLXD2+/B58 Dual Band Handheld Transmitter delivers superior, transparent digital audio. 

GLXD2+/B87A

Digital Wireless Dual Band Handheld Transmitter with BETA®87A Vocal Microphone

Featuring the BETA87A vocal microphone, the new GLXD2+/B87 Dual Band Handheld Transmitter delivers superior, transparent digital audio.

GLXD2+/SM58

Digital Wireless Dual Band Handheld Transmitter with SM58® Vocal Microphone

Featuring the Legendary SM58® vocal microphone, the new GLXD2+/SM58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.

GLXD124R+/85

Digital Wireless Combo System

Featuring the industry standard SM58® microphone handheld, the WL185 lavalier microphone, and the half-rack GLXD4R+, the new GLX-D+ Dual Band Wireless Combo System is tailored to deliver flexibility for installed applications.

GLXD14+

Digital Wireless Bodypack System

The new GLX-D+ Dual Band Wireless Bodypack System features the WA302 guitar cable and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/85

Digital Wireless Presenter System with WL185 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Presenter System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/93

Digital Wireless Presenter System with WL93 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Presenter System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/B98

Digital Wireless Instrument System with BETA®98H Flexible Gooseneck Microphone

The new GLX-D+ Dual Band Wireless Instrument System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4+ tabletop receiver.

GLXD14+/PGA31

Digital Wireless Headset System with PGA31 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the PGA31 Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication. 

GLXD14+/SM31

Digital Wireless Headset System with SM31 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the versatile SM31FH Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/SM35

Digital Wireless Headset System with SM35 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14R+

Digital Wireless Rack System

The new GLX-D+ Dual Band Wireless Rack System features the WA302 guitar cable and the GLXD4R+ half-rack receiver. Go wireless without complication.

GLXD14R+/85

Digital Wireless Rack System with WL185 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Rack System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/93

Digital Wireless Rack System with WL93 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Rack System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/B98

Digital Wireless Rack System with BETA®98H Flexible Gooseneck Microphone

The new GLX-D+ Dual Band Wireless Rack System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/MX53

Digital Wireless Rack System with MX153 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4R+ half-rack receiver. 

GLXD16+

Digital Wireless Guitar Pedal System

The new GLX-D+ Wireless Guitar Pedal System features the WA305 Premium Guitar Cable, the GLXD1+ Digital Bodypack, and the GLXD6+ Guitar Pedal. Go wireless without compromising your tone or complicating your rig.

GLXD24+/B58

Digital Wireless Handheld System with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24+/B87A

Digital Wireless Handheld System with BETA®87A Vocal Microphone

Featuring the industry standard BETA®87A vocal microphone, the new GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio. 

GLXD24+/SM58

Digital Wireless Handheld System with SM58® Vocal Microphone

Featuring the industry standard SM58® vocal microphone, the new GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24R+/B58

Digital Wireless Rack System with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new half-rack GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24R+/B87A

Digital Wireless Rack System with BETA®87A Vocal Microphone

Featuring the industry standard BETA®87A vocal microphone, the new half-rack GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24R+/SM58

Digital Wireless Rack System with SM58® Vocal Microphone

Featuring the industry standard SM58® vocal microphone, the new half-rack GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio. 

GLXD+FM

Dual Band Frequency Manager

The GLXD+FM Dual Band Frequency Manager connects up to six GLXD4R+ receivers together, providing solid and reliable RF performance in demanding multi-channel applications. 

ADX3

Axient® Digital Plug-On Transmitter with ShowLink®

Axient Digital ADX3 plug-on transmitter with ShowLink® transforms XLR microphones into advanced, portable Axient Digital ADX Series wireless microphones.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

User Guide & Specs

Release Notes

Version 2.8.5

Improvements

  • New product support for MoveMic and MXW neXt 2
  • Bug fixes and performance enhancements
  • Fixed issues regarding support for foreign language (non-ASCII) characters and symbols
  • Fixed download button error issues seen in some cases
  • Improved discovery of very old firmware versions (prior to 2017)

Known Issues

  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
    • Solution: Update to 2.0.18 version.
  • ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
  • When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
    • Workaround: Retry the update or update each device individually to successfully update the devices.

Important

  • In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

Compatibility

  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon

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