SUU - Shure Update Utility
Healthiest systems. Newest features.

SUU

Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy-to-use and free-to-download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.

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Compatible Products

KSE1500

Electrostatic Earphone System

Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.

ANI22

Audio Network Interface

Audio network interfaces flexibly route audio in small or medium rooms and easily connect to Microflex Advance and Microflex Wireless systems.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

The ANIUSB-MATRIX with Matrix Mixing connects up to 4 Dante channels and one analog output to a room audio / video conferencing system or a PC-based A / V conferencing application via USB connection.

ANI4OUT

Audio Network Interface

Converts Dante™ digital audio signal to four discrete line / mic analog signals.

WWB6

Wireless Workbench® 6

Command your entire system with Wireless Workbench® 6 – scan, coordinate and deploy frequencies while managing and monitoring your wireless network.

SCM820

Digital IntelliMix Automatic Mixer

Designed for use in speech applications, including sound reinforcement, broadcasting and audio recording.

SHA900

Portable Listening Amplifier for headphones and earphones

Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.

MXWNCS8

Networked Charging Station

8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWANI4

Audio Network Interface

Audio network interface streamlines Microflex Wireless connectivity to conference room AV systems over 4 channels.

MXWANI8

Audio Network Interface

Audio network interface streamlines Microflex Wireless connectivity to conference room AV systems over 8 channels.

MXWAPT2

Access Point Transceiver

The two-channel MXWAPT2 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

MXWNCS4

Networked Charging Station

4-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWAPT4

Access Point Transceiver

The four-channel MXWAPT4 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

P10T

Wireless Transmitter

Full-rack, dual channel wireless transmitter housed in a touring-grade, all-metal chassis.

GLXD14/SM35

GLXD14/SM35 Headworn Wireless System

Features SM35 Headset Microphone

ULXD4Q

Quad-Channel Digital Wireless Receiver

Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.

GLXD4

Digital Wireless Receiver for GLXD Wireless Systems

Single-channel wireless receiver with LINKFREQ Automatic Frequency Management and battery rechargeability.

GLXD6

Digital Wireless Pedal Receiver

The first Shure guitar pedal receiver.

QLXD4

Digital Wireless Receiver

Half-rack QLXD4 Digital Wireless Receiver quickly finds open frequencies and deploys them to transmitters via the one-touch sync function.

ULXD4

Digital Wireless Receiver

Networkable receiver with 24-bit / 48 kHz digital audio quality and AES 256-bit encryption.

ULXD4D

Dual-Channel Digital Wireless Receiver

Two channels of uncompromising audio quality, RF signal stability and efficiency, and advanced setup features in a single rack unit.

GLXD14

Digital Wireless Guitar System

Features WA302 Instrument Cable

GLXD14/B98

Digital Wireless Instrument System with Beta 98H/C Clip-on Gooseneck Microphone

Clip-on condenser microphone with digital transmission

GLXD24/SM58

Digital Wireless Vocal System with SM58 Vocal Microphone

Features SM58® Handheld Microphone customizable at designstudio.shure.com.

GLXD24/B58A

Digital Wireless Vocal System with Beta 58A Vocal Microphone

Precision-engineered dynamic vocal microphone with digital transmission

GLXD16

Wireless system for guitarists and bassists with digital pedal receiver

Features WA305 Instrument Cable

ANI4IN

Audio Network Interface

Converts up to four line / mic analog signals onto a Dante network for easy audio routing and browser-based control.

IntelliMix P300

Audio Conferencing Processor

Don’t let echo, noise, or distortion take over the meeting. The IntelliMix® P300 digital signal processor enhances every aspect of conference audio.

MXWNCS2

Two-Channel Networked Charging Station

2-port networked charging station allows handheld bodypack and boundary transmitters to charge in 1 port for each.

Featured

MXA910 With IntelliMix®

Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

GLXD1

Digital Wireless Bodypack Transmitter

Provides up to 16 hours of continuous use with Shure lithium-ion rechargeable batteries.

GLXD2/B58

GLXD2/B58 Digital handheld transmitter with Beta 58A Capsule

Featuring an integrated BETA58 cartridge, the GLXD2/B58 transmits wireless audio with digital clarity and rock-solid reliability

GLXD2/B87

Digital handheld transmitter with Beta 87A Capsule

Featuring an integrated BETA87 cartridge, the GLXD2/B87 transmits wireless audio with digital clarity and rock-solid reliability.

GLXD2/SM58

Digital handheld transmitter with SM58 Capsule

Featuring an integrated SM58® cartridge, the GLXD2/SM58 transmits wireless audio with digital clarity and rock-solid reliability.

GLXD2/SM86

Digital handheld transmitter with SM86 Capsule

Featuring an integrated SM86 cartridge, the GLXD2/SM86 transmits wireless audio with digital clarity and rock-solid reliability.

QLXD1

Bodypack Transmitter

QLXD1 Wireless Bodypack Transmitter quickly syncs with a wireless receiver over IR at the push of a button and maintains a clear, uninterrupted signal over its entire range.

QLXD2/B58A

Handheld Transmitter with Beta 58A Capsule

Includes a Beta 58A and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/B87A

Handheld Transmitter with Beta 87A Capsule

Includes a Beta 87A and QLXD2 Handheld Transmitter for wireless vocals in, music venues, and houses of worship.

QLXD2/B87C

Handheld Transmitter with Beta 87C Capsule

Includes a Beta 87C and QLXD2 Handheld Transmitter for wireless vocals in presentation, music venues, and houses of worship.

QLXD2/K8

Handheld Transmitter with KSM8 Capsule

Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/KSM9

Handheld Transmitter with KSM9 Capsule

With an interchangeable KSM9 microphone cartridge, the QLXD2/KSM9 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.

QLXD2/SM58

Handheld Transmitter with SM58 Capsule

With an interchangeable SM58® microphone cartridge, the QLXD2/SM58 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.

QLXD2/SM86

Handheld Transmitter with SM86 Capsule

With an interchangeable SM86 microphone cartridge, the QLXD2/SM86 Handheld Wireless Microphone Transmitter is ideal for wireless vocals in presentation spaces, music venues, and houses of worship.

QLXD2/SM87

Handheld Transmitter with SM87 Capsule

Includes an SM87 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

GLXD14R

GLX-D Advanced Digital Wireless Guitar System

Features GLXD4R rack mount receiver and WA302 guitar cable.

GLXD14R/WL93

GLX-D Advanced Digital Wireless Presenter System with WL93 Lavalier Microphone

Omnidirectional miniature lavalier microphone with with digital wireless transmission.

GLXD14R/MX153

GLX-D Advanced Digital Wireless Presenter System with MX53 Headworn Microphone

Professional subminiature earset microphone with with digital transmission

GLXD14R/WL185

GLX-D Advanced Digital Wireless Presenter System with WL185 Lavalier Microphone

Premium cardioid lavalier microphone with with digital transmission

GLXD24R/SM58

GLX-D Advanced Digital Wireless Vocal System with SM58 Vocal Microphone

Features SM58® handheld vocal microphone and GLXD4R rack mount receiver.

GLXD24R/SM86

GLX-D Advanced Digital Wireless Vocal System with SM86 Vocal Microphone

Features SM86 handheld vocal microphone and GLXD4R rack mount receiver.

GLXD24R/B58A

GLX-D Advanced Digital Wireless Vocal System with BETA58A Vocal Microphone

Precision-engineered dynamic vocal microphone with digital transmission

GLXD24R/B87A

GLX-D Advanced Digital Wireless Vocal System with BETA87A Vocal Microphone

Features BETA®87A handheld vocal microphone and GLXD4R rack mount receiver.

GLXD4R

Rack Mount Receiver for GLX-D Advanced Digital Wireless Systems

Rack mountable receiver with removable antennas for exceptional audio and rock-solid performance in multi-system installations for house of worship, education and live music applications.

MXWAPT8

Access Point Transceiver

The eight-channel MXWAPT8 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

New

AD4D

Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

New

AD4Q

Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

New

UA846Z2

GLX-D Frequency Manager

The UA846Z2 Frequency Manager connects up to six GLXD4R Rack Mount Receivers for rock-solid RF performance and increased channel count with the remote antenna flexibility required in multi-system applications.

SBC250

2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

New

MXCWAPT

Access Point Transceiver

Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.

New

MXCW640

Wireless Conference Unit

Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.

New

SBC220

2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920 batteries

P10R+

Diversity bodypack receiver

Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.

Discontinued

UR5

Portable UHF-R Wireless Receiver

Over 8 hours of use with rechargeable battery. For professional broadcast and media production.

SBRC

Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

Featured

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

MXA310 table microphones maximize conferencing audio quality so voices come through clean and clear on every call.

MXCWNCS

Networked Charging Station

Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.

QLXD2/KSM9HS

QLXD2 Handheld Transmitter with KSM9HS Capsule

Includes a KSM9HS and QLXD2 Handheld Transmitter for wireless vocals in, music venues and houses of worship.

Support

Customer Support
Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair
Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us
Documentation
Quick Start Guide
User Guide & Specs
Release Notes
Version 2.4.6

Release Date: 11/11/2019 

IMPORTANT 

To update Shure Update Utility version 2.4.3 or earlier to version 2.4.6, download and re-install from www.shure.com/SUU or through Help > Check for Shure Update Utility updates. 

IMPROVEMENTS 

  • Added Support for macOS Catalina (10.15) 

  • Added support for new frequency bands: 

  • ULX-D 

  • Thailand: 694 – 703 MHz frequency band (M19) 

  • Thailand: 748 – 758 MHz frequency band (Q12) 

  • QLX-D  

  • Thailand: 694 – 703 MHz frequency band (M19) 

  • Thailand: 748 – 758 MHz frequency band (Q12) 

KNOWN ISSUES 

  • PSM1000 devices with firmware version 1.1.0 or earlier must use Shure Update Utility version 2.4.1 or older. 

  • Version 2.4.1 

  1. 32-bit Windows 7, 8, 10 

  1. 64-bit Windows 7, 8, 10 

  1. 64-bit Mac OS X 10.10-10.12 

  • Previous Versions 

  • Selecting "Help" > "Check for Shure Update Utility updates" will open Shure.com, which offers the latest version of Shure Update Utility to download. Shure Update Utility version 2.4.2 or greater will not automatically detect new versions.  

  • 32-Bit Windows: 

  • To update Shure Update Utility version 2.2.2 or earlier on a 32-bit Windows system, download version 2.4.2 or greater for 32-bit systems to re-install the software. Older versions of Shure Update Utility will not detect new updates of Shure Update Utility that support 32-bit systems. 

  • Shure Update Utility version 2.4.5 for 32-bit systems is compatible with Wireless Workbench 6 version 6.12.1 and earlier. 

  • Attempts to download ULXD6/8 transmitter firmware to a ULX-D or QLX-D receiver that is not at the minimum firmware version, shown below, will fail. To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers: 

  • Update receivers to the following minimum versions: 

  1. ULXD4, ULXD4D, ULXD4Q Receivers 2.1.16 

  1. QLXD4 Receivers 2.1.5 

  • Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers. 

  • Using the FW Update menu on a receiver, update transmitters. 

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later. 

  • USB-C MacBook Pro laptops with the Touch Bar running macOS High Sierra, Mojave, and Catalina will fail to discover GLX-D devices. We are currently investigating this issue. 

  

NOTES 

  • Shure Update Utility is supported on the following operating systems: 

  • Windows 7, 8 and 10 

  • macOS High Sierra (10.13), Mojave (10.14), and Catalina (10.15) 

  • Installing Shure Update Utility on Windows will also prompt the installation of a USB driver, which must be installed to support updating USB devices, such as GLX-D. 

  • USB 2.0 Devices 

  • KSE1500, SHA900, and GLX-D must be updated one-at-a-time. 

  • USB hubs are not recommended when updating USB 2.0 connected devices. Always connect these devices directly to a USB on the computer running Shure Update Utility. 

  • Shure Update Utility 2.4.2 or greater for 64-bit systems is compatible with Wireless Workbench 6.12.2 or later. 

  • Shure Update Utility 2.4.2 or greater for 32-bit systems is compatible with Wireless Workbench 6.12 or earlier. 

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