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Common Questions

A: Serial numbers are found on the cardboard box and on some products:

  • For bodypacks, the serial number is found on a label in the battery compartment.
  • For handheld transmitters, the serial number is found on a label in the battery compartment.
  • For receivers and mixers, the serial number is found on a label on the top or bottom of the product.
  • For headphones, the serial number is on the cardboard box.
  • For earphones, the serial number is on the cardboard box.
  • For most wired microphones, the serial number is on the cardboard box.
  • For some headsets, the serial number is found on a label on the cord of the headset.

Please note not all units have serial numbers on the product.

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