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App
3.2.1
May 17, 2021 View All Updates

New Features

  • Record and convert files into compressed formats

Improvements

  • Bug fixes

Known Issues

  • A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
  • If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
  • When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

Firmware
1.0.13
May 13, 2021 View All Updates

Improvements

  • Security updates
  • Bug fixes

Notes

  • User guide
  • To operate SLX-D version 1.0.13 devices with other Shure networked systems, see the following list of supported minimum versions:
    • Wireless Workbench 6.14.0 (virtual device and coordination only)
    • Shure Update Utility 2.5.0
Firmware
1.0.13
May 13, 2021 View All Updates

Improvements

  • Smart battery temperature warning and pre-emptive shutdown

Notes

  • User guide
  • To operate SLX-D version 1.0.13 devices with other Shure networked systems, see the following list of supported minimum versions:
    • Wireless Workbench 6.14.0 (virtual device and coordination only)
    • Shure Update Utility 2.5.0
Software
1.1.0
May 11, 2021 View All Updates

Important

  • If you have installed Shure Designer,you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
  • If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
  • Update any MXW devices which are below the minimum supported firmware 8.0.3 by using Shure Update Utility (SUU) found at https://www.shure.com/en-US/products/software/shure_update_utility. Close SUU when complete.

New Feature

  • Adding Cross-Subnet Devices
    • If you are accessing MXW devices across subnets, you will need Microflex Wireless Software v1.1 or higher.
      • Same-subnet devices will be typically auto-discovered and displayed in the Devices list
        • Same-subnet devices which are blocked from auto-discovery (e.g. MXWANI in Port 4 uplink mode, etc.) can be manually entered using the “Add-by-IP” function
      • Adding IP addresses from a .txt or .csv file is supported for importing up to 500 IP addresses, using allowed delimiters of space, comma or new line. Note that more than 100 devices being added will slow down the software’s responsiveness.
      • All added device IP addresses are appended to the remote devices list for convenience the next time the software is opened.
        • If this is not desired, manually delete the addresses which are no longer needed in this file location to minimize unnecessary IP discovery messages: C:\ProgramData\Shure\MicroFlexWireless\SystemAPI\remotedevices.csv
      • If a Device IP has been added but cannot be discovered (offline, wrong address etc), or when a device is no longer required for viewing in the Devices list select “forget Devices” to stop the discovery.
        • This will erase the device’s IP from the remotedevices.csv file that the software will use upon next opening.

Notable workflow differences from MXW legacy Flash User Interface

  • Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices.  As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
    • MXWNCS networked chargers do not require authentication, so users will be able to change device properties without logging in.
    • For a given MXWAPT’s Utility Page, the listed devices will be only those which have already been discovered.
    • For a given MXWAPT’s Configuration page, all discovered devices which are open for association are selectable. However only devices which share the subnet of the viewed MXWAPT will successfully route Dante or link microphones with that MXWAPT.
  • SystemOn server-based software is recommended for remote monitoring and control where customized user accounts with optional alerts are required.  See www.shure.com/systemon for free a download.
    • See chart below for a comparison of Microflex Wireless software and SystemOn software controls.
  • Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties.  The MXW legacy Flash user interface workflow of setting charger device properties from the MXWAPTs Utility tab remains supported.
  • Language selection is done in the Settings tab
  • Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices list.
  • The "Lock Configuration" feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
  • In the Devices view, "Configuration Status" is introduced. New/uninitialized MXWAPTs are designated "OPEN."  After setup, each MXWAPT configuration will have 1 "Primary" MXWAPT, and up to 9 "Secondary" MXWAPTs.  Sorting by "Primary" is a convenience for larger MXW deployments.  Note also that the Primary MXWAPT is the device which is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

  • In some network scenarios with larger configurations, some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
  • Microflex Wireless Software and Shure SystemOn software are not supported on the same computer. However, you can access the SystemOn server via the same computer’s web browser.
  • When monitoring an MXWAPT channel which utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone. Workaround: manually select the Primary or Secondary mic to display.
  • Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
  • Issues with the Dante interface may cause discovery issues with Microflex Wireless Software
  • In the JDECT band (Japan only), there is an "RF carrier number mismatch" message missing as a potential reason for link failure.  The displayed message is "Link Failure."
  • If a Windows machine's PowerShell execution policy is Default or Undefined, the Installer will quit.  Update PowerShell execution policy to Restricted or Remote Signed by IT, then re-start the MXW Software installation.

Notes

  • Microflex Wireless Software 1.1.0 is compatible with the following device firmware versions:
    • MXWAPT2, MXWAPT4, MXWAPT8 FW 9.0.4
    • MXWANI4, MXWANI8 FW 9.0.4
    • MXWNCS2, MXWNCS4, MXWNCS8 FW 9.0.4
    • MXW1, MXW2, MXW6, MXW8 FW 9.0.4
    • SCM820 1.4.3
  • Requires Windows version 10 64-bit
  • Requires macOS 10.14 "Mojave" or 10.15 "Catalina"
  • At the time of this release, macOS 11.0 "Big Sur" has not been tested.
Firmware
1.3.6
May 11, 2021 View All Updates

Improvements

  • Bug fixes

Notes

  • User Guide
  • To operate AD610 version 1.3.6 devices with other Shure systems and software, see the following list of minimum versions:
    • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.3.6
    • Axient Digital AD4D/Q Receivers 1.3.6
    • Axient AXT400 Receiver 2.1.11
    • Axient AXT100/200 2.1.11
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.6.0
    • ShurePlus Channels 1.4.5
    • Wireless Workbench 6.14.0
Firmware
1.3.6
May 11, 2021 View All Updates

Improvements

  • Bug fixes

Notes

  • User Guide
  • To operate SBC840M version 1.3.6 with other Shure devices and software, see the following list of minimum versions:
    • Shure Update Utility 2.6.0
    • Wireless Workbench 6.14.0
Firmware
1.3.6
May 11, 2021 View All Updates

Improvements

  • Bug fixes

Notes

  • User Guide
  • To operate SBC840 version 1.3.6 with other Shure devices and software, see the following list of minimum versions:
    • Shure Update Utility 2.6.0
    • Wireless Workbench 6.14.0
Firmware
1.3.6
May 11, 2021 View All Updates

Improvements

  • Bug fixes

Notes

  • User Guides: SBC220 | SBC240
  • To operate SBC220 or SBC240 version 1.3.6 with other Shure devices and software, see the following list of minimum versions:
    • Shure Update Utility 2.6.0
    • Wireless Workbench 6.14.0
Firmware
1.3.6
May 11, 2021 View All Updates

Improvements

  • Added command strings for select network related parameter settings
  • Bug fixes

 Notes

  • User Guide
  • Command Strings
  • To operate AD4Q version 1.3.6 devices with other Shure systems and software, see the following list of minimum versions:
    • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.3.6
    • Axient Digital AD4D/Q Receivers 1.3.6
    • Axient AXT600 Spectrum Manager 2.1.38
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.6.0
    • ShurePlus Channels 1.4.5
    • Wireless Workbench 6.14.0
Firmware
1.3.6
May 11, 2021 View All Updates

Improvements

  • Added command strings for select network related parameter settings
  • Bug fixes

Notes

  • User Guide
  • Command Strings
  • To operate AD4D version 1.3.6 devices with other Shure systems and software, see the following list of minimum versions:
    • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.3.6
    • Axient Digital AD4D/Q Receivers 1.3.6
    • Axient AXT600 Spectrum Manager 2.1.38
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.6.0
    • ShurePlus Channels 1.4.5
    • Wireless Workbench 6.14.0