Conquer complexity with proactivity

SystemOn

SystemOn – Audio Asset Management Software

Juggling enterprise or campus-wide installations can be a challenge. When failure is not an option, you need to catch critical events before they become problems. SystemOn simplifies asset management to keep the audio experience productive and uninterrupted.

You can’t be everywhere at once, but everywhere can be with you. Monitor inventory and battery health in real time and troubleshoot on the go. Avoid dead air, minimise cost and enhance resource use with simple, sophisticated software.

Peace of mind

Stay one step ahead with text and email alerts for potential issues before they happen.

Time saving

Maximise control of your organisation’s audio on your mobile device. SystemOn handles the monitoring so you can focus on the management.

Secure system

Customise access and permissions for a tailored user experience.

  • Consistently reliable performance

Videos

Reviews

Compatible Products

SCM820

SCM820 Digital IntelliMix Automatic Mixer

Digital IntelliMix Automatic Mixer offers 8 input and 2 output channels to deliver seamless automatic mixing for optimized audio.

MXWAPT2

MXWAPT2 Access Point Transceiver

2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWAPT4

MXWAPT4 Access Point Transceiver

4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWAPT8

MXWAPT8 Access Point Transceiver

8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel intelligent option for use in any professional sound reinforcement application.

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.

MXA910

The Microflex® Advance™ MXA910 Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

IntelliMix P300

IntelliMix® P300 Audio Conferencing Processor

Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.

ULXD6

ULXD6 Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

ULXD8

ULXD8 Wireless Gooseneck Base Transmitter

Wireless Gooseneck Base Transmitter compatible with ULX-D and QLX-D Digital Wireless Systems

SBC220

SBC220 2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

SBC240 Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920 batteries

SBC250

SBC250 2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

SBC450

SBC450 4-bay Networked Docking Station

4-bay networked docking station charges up to 4 ULXD6 or ULXD8 transmitters equipped with the SB900A Rechargeable Battery.

SBC850

SBC850 8-bay Networked Docking Station

8-bay networked docking station charges up to 8 ULXD6 or ULXD8 transmitters equipped with the SB900A Rechargeable Battery.

Microflex™ MXN5W-C

Networked Loudspeaker

Microflex™ MXN5W-C Networked Loudspeaker

MXA710

Linear Array Microphone

The linear form factor of the MXA710 with IntelliMix® allows for placement virtually anywhere in a meeting space, including on a wall, around a display, ceiling, or into a conference room table.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

System Requirements

User Guide & Specs

Release Notes

Version 4.3.0

Important

  • After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
  • SystemOn cannot be installed on the same machine as Designer; do not attempt to install one over the other
  • Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
  • SystemOn may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.

Improvements

  • Support for new firmware versions
  • Usability improvements
  • Bug fixes and performance improvements

Known Issues

  • When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
  • When a device is being firmware updated, it will appear offline during the update in SystemOn
  • When marking a notification as read, the notifications list may flicker
  • ULX-D transmitters using non-Shure batteries will show in the transmitter list with incorrect values for battery cycle count and health
  • After attempting to forget cross-subnet devices, devices must be rebooted, then SystemOn server must be rebooted before the devices will disappear from SystemOn
  • Discovering MXW microphones may take more than 1 minute
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.

Notes

  • Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
  • Designer and SystemOn cannot be installed on the same machine
  • To operate SystemOn 4.3.0 with Shure networked systems, see the following list of supported firmware versions:
    • MXW 8.0.3 – 9.0.4
    • SCM820 1.3.3
    • ULX-D 2.2.24 – 2.4.9
    • SBC220/240 1.1.43 – 1.2.73
    • SBC250/450/850 2.2.24 – 2.4.13
    • MXA910 4.1.41 – 4.3.2
    • MXA710 1.1.5
    • MXA310 4.1.37 – 4.3.6
    • P300 4.1.11 – 4.3.7
    • IMX-ROOM 1.0.4.2 – 2.0.2
    • ANIUSB-MATRIX 4.1.39 – 4.3.11
    • MXN5-C 1.1.1
    • MXA-MUTE 1.1.3
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn System Requirements, SystemOn User Guide or FAQs

Related Products

IntelliMix® Room

Audio Processing Software

IntelliMix® Room is digital signal processing (DSP) software designed to optimize the performance of Shure networked microphones with videoconferencing software.