Conquer complexity with proactivity

SystemOn

SystemOn – Audio Asset Management Software

Juggling enterprise or campus-wide installations can be a challenge. When failure is not an option, you need to catch critical events before they become problems. SystemOn simplifies asset management to keep the audio experience productive and uninterrupted.

How It Works

You can’t be everywhere at once, but everywhere can be with you. Monitor inventory and battery health in real time and troubleshoot on the go. Avoid dead air, minimise cost and enhance resource use with simple, sophisticated software.

Why It’s Better

Peace of mind

Stay one step ahead with text and email alerts for potential issues before they happen.

Time saving

Maximise control of your organisation’s audio on your mobile device. SystemOn handles the monitoring so you can focus on the management.

Secure system

Customise access and permissions for a tailored user experience.

Quality that’s in the Details

  • Consistently reliable performance

Videos

Compatible Products

SCM820

SCM820 Digital IntelliMix Automatic Mixer

Digital IntelliMix Automatic Mixer offers 8 input and 2 output channels to deliver seamless automatic mixing for optimized audio.

MXWAPT2

MXWAPT2 Access Point Transceiver

2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWAPT4

MXWAPT4 Access Point Transceiver

4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWAPT8

MXWAPT8 Access Point Transceiver

8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel intelligent option for use in any professional sound reinforcement application.

Featured

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.

Featured

MXA910

The Microflex® Advance™ MXA910 Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

IntelliMix P300

IntelliMix® P300 Audio Conferencing Processor

Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.

ULXD6

ULXD6 Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

ULXD8

ULXD8 Wireless Gooseneck Base Transmitter

Wireless Gooseneck Base Transmitter compatible with ULX-D and QLX-D Digital Wireless Systems

New

SBC220

SBC220 2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

SBC240 Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920 batteries

SBC250

SBC250 2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

SBC450

SBC450 4-bay Networked Docking Station

4-bay networked docking station charges up to 4 ULXD6 or ULXD8 transmitters equipped with the SB900A Rechargeable Battery.

SBC850

SBC850 8-bay Networked Docking Station

8-bay networked docking station charges up to 8 ULXD6 or ULXD8 transmitters equipped with the SB900A Rechargeable Battery.

Support

Customer Support
Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair
Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us
Documentation
System Requirements
User Guide & Specs
Release Notes
Version 3.2

Release Date: 6/12/2019 

IMPROVEMENTS

  • Support for MXA910 firmware version 4.0.12 with IntelliMix® DSP
  • Bug fixes

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • If a single location has more than 32 devices, the audio metering quality will decrease
  • UTC time and date are displayed on Event Log and Email/SMS notifications
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out
  • For non-English users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.

NOTES

  • To operate SystemOn 3.2 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 2.2.23-2.3.34
    • MXW 5.2.2 – 6.0.3
    • MXA910 3.15 – 4.0.12
    • MXA310 3.1.5
    • P300 3.1.6
    • ANIUSB-MATRIX 3.1.5
    • SBC220/240 1.1.43 – 1.1.62
    • SBC250/450/850 2.2.24 – 2.3.6
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs.

Release Date: 4/25/2019

IMPROVEMENTS

Support for new products:

  • MXA910 Ceiling Array Microphone
  • MXA310 Table Array Microphone
  • P300 IntelliMix® Audio Conferencing Processor
  • ANIUSB-Matrix USB Audio Network Interface
  • ULXD6 Boundary Microphone Transmitter
  • ULXD8 Gooseneck Base Transmitter
  • SBC220 2-Bay Networked Charging Station
  • SBC240 2-Bay Networked Charging Station
  • SBC250 2-Bay Networked Charging Station
  • SBC450 4-Bay Networked Charging Station
  • SBC850 8-Bay Networked Charging Station

Support for new firmware versions of already-supported products:

  • ULX-D 2.3.21
  • Microflex Wireless 6.0.3

Bug fixes

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

NOTES

To operate SystemOn 3.1 with Shure networked systems, see the following list of supported firmware versions: 

  • SCM820 1.3.3
  • ULX-D 2.2.24 – 2.3.21
  • MXW 5.2.2 – 6.0.3
  • MXA910 3.1.5
  • MXA310 3.1.5
  • P300 3.1.5
  • ANIUSB-MATRIX 3.1.5
  • SBC220/240 1.1.43 – 1.1.62
  • SBC250/450/850 2.2.24 – 2.3.6

*****

UPDATE: February 28, 2019: SystemOn 3.0.1 does not support ULX-D devices on version 2.3.21. These devices will be supported in an upcoming version.

UPDATE: November 7, 2018: SystemOn 3.0.1 supports ULX-D devices updated to version 2.3.4, but does not support new hardware revisions of ULX-D on version 2.3.4.

KNOWN ISSUES

SystemOn 3.0.1 incorrectly warns "Check system requirements, your current firmware version may not be confirmed compatible" for firmware versions that it does not support.

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM810 1.3.3
  • ULX-D 1.7.34 - 2.3.4
    • ULX-D J50A or L50A frequency bands are not supported
    • ULX-D new hardware revisions are not supported
  • MXW 4.0.6 – 6.0.3

UPDATE: October 30, 2018: SystemOn 3.0.1 supports MXW version 6.0.3; however, it will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM820 1.3.3
  • ULX-D 1.7.34 - 2.2.24
    • ULX-D J50A or L50A frequency bands are not supported
  • MXW 4.0.6 – 6.0.3

UPDATE: June 20, 2018: SystemOn will notify users that ULX-D 2.2.24 may not be compatible; however only ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.

UPDATE: June 13, 2018:

  • SystemOn 3.0.1 supports MXW 5.2.2. However, SystemOn will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.” Please disregard this warning.
  • MXW 5.2.2 fixes a previous issue where MXW microphones could take more than one minute to be discovered.
  • The improvement made to SystemOn 3.0.1, where the time to report missing devices was increased to 3-4 minutes, may remain 1 minute.

*****

Release Date: 12/18/2017

IMPROVEMENTS

  • Compatibility with MXW version 5.1.26
  • The time before reporting missing devices has been increased to 3-4 minutes to reduce false notifications

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • ULX-D Users may receive duplicate SMS notifications
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

NOTES

  • To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.1.16
    • MXW 4.0.6 - 5.1.26