ShurePlus™ Channels
Channels Mobile App for iOS and Android
ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.
Download ShurePlus™ Channels
Roam your performance space while monitoring key Shure wireless system parameters with ShurePlus™ Channels. Connect over Wi-Fi to automatically discover and connect to networked, compatible Shure hardware, and monitor critical channel information, including RF signal strength, audio levels, and remaining battery life. Remote control of wireless channel settings can now be added for free. Unlock the feature for each compatible product family to adjust frequency assignments, audio gain, muting, and more. When combined with ShowLink® Remote Control for Axient® and Axient Digital systems, transmitter and receiver settings can both be adjusted simultaneously – a powerful addition to the industry-leading feature set.
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ShurePlus™ Channels Videos
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Compatible Products
P10T
Wireless Transmitter
Full-rack, dual channel wireless transmitter housed in a touring-grade, all-metal chassis.
QLXD4
Digital Wireless Receiver
Half-rack QLXD4 Digital Wireless Receiver quickly finds open frequencies and deploys them to transmitters via the one-touch sync function.
Axient® Digital
Wireless Microphone System
The Shure Axient Digital Wireless Microphone System delivers world-class sound quality for the most critical broadcasts and live events with high channel counts.
AD4Q
Four-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
AD4D
Two-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
ULXD4Q
Quad-Channel Digital Wireless Receiver
Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.
ULXD4
Digital Wireless Receiver
Networkable receiver with 24-bit / 48 kHz digital audio quality and AES 256-bit encryption.
ULXD4D
Dual-Channel Digital Wireless Receiver
Two channels of uncompromising audio quality, RF signal stability and efficiency, and advanced setup features in a single rack unit.
UR5
Portable UHF-R Wireless Receiver
Over 8 hours of use with rechargeable battery. For professional broadcast and media production.
ULXD6
Wireless Boundary Microphone Transmitter
The ULXD6 Boundary Microphone Transmitter delivers uncompromising audio quality and RF performance, and AES-256 encryption for secure transmission.
ULXD1
Digital Bodypack Transmitter
Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.
ADX5D
Axient® Digital Dual-Channel Portable Wireless Receiver
Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.
SLX-D
Wireless Microphone System
The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.
SLXD4
Digital Wireless Receiver
The SLXD4 Receiver is the choice for confident presentation and performance - from lecture halls to live entertainment.
ULXD4D-GV
Dual-Channel Digital Wireless Receiver
Dual-channel digital receiver with Dante digital audio networking and always-on AES-256 encryption
ULXD4-GV
Digital Wireless Receiver
Single-channel digital receiver with always-on AES-256 encryption
ULXD4Q-GV
Quad-Channel Digital Wireless Receiver
Quad-channel digital receiver with Dante digital audio networking and always-on AES-256 encryption
Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsResources
Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
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Documentation
WiFi Guidelines
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User Guide & Specs
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Overview
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Release Notes
Version 1.6.0(ShurePlus Channels - iOS)
New Features
- Added the option to control analog output attenuation level for ADX5D
Improvements
- Updated in-app feedback form (available in Settings > Help > Send Feedback)
- Improved hardware support
- Performance improvements
Bug Fixes
- Fixed an issue where in some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited, creating a mismatch between ShurePlus Channels and the Axient Digital receivers
- Fixed an issue where in some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D
Known Issues
- The transmitter count on the Transmitters tab is not updated dynamically in channels details view on AXT400 devices
- Workaround: The transmitter count in the on-screen navigation is updated
- ADX5D takes a few seconds longer to discover than other networked Shure devices
Notes
- User Guide
- Please report problems and submit general feedback through the app:
- Settings > Help > Send Feedback
- For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
- We recommend using devices and WiFi access points that support WiFi 6 or later.
- In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
Compatibility
- Compatible with iPhone, iPad, and iPod touch devices running iOS 14 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
- To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions:
- Axient Digital 1.4.7
- AD600 1.0.39
- Axient 2.1.41
- PSM1000 1.7.10
- QLX-D 2.6.2
- SLX-D 1.1.2
- UHF-R 1.171
- ULX-D 2.7.3
- SBC220/240 Two-bay Chargers 1.4.7
- SBC250/450/850 Networked Charging Stations 2.7.3
- SBRC Shure Battery Rack Charger 1.1.6
- Shure Update Utility 2.8.0
- Wireless Workbench 6.15.3
Version 1.6.0(ShurePlus Channels - Android)
New Features
- Added the option to control analog output attenuation level for ADX5D
Improvements
- Updated in-app feedback form (available in Settings > Help > Send Feedback)
- Improved hardware support
- Performance improvements
Bug Fixes
- Resolved an issue where the “EXT” or “EXTERNAL” text is not displayed in the list view when an external power source is connected to ULXD6 or ULXD8 transmitter
- Resolved an issue on certain Pixel phones where device channels do not come back online when the network disconnects and reconnects
Known Issues
- ADX5D takes a few seconds longer to discover than other networked Shure device
- In certain cases, the "New Frequency" option is not displayed dynamically on the Frequency picker when Quad mode is enabled or disabled
- Workaround: Refresh or close and relaunch the application
- In certain cases, when scrolling the Inventory during multiple channel or device identify, items may not load completely, and users may be unable to navigate to the detailed view
- ULXD4Q receivers’ audio LED in the application does not match the hardware’s front panel LEDs during audio summing overloads
- Axient and Axient Digital devices managed by an AXT600 with no new frequencies available will show an enabled “New Frequency” button when the button should be disabled
- On certain Android phones running Android 12, the wired ethernet connection is sometimes not detected automatically, if being used
- Workaround: Reinsert the ethernet adapter, then close and relaunch the application, or simply disable the Wi-Fi
- On Samsung Note 20 and S20 Ultra phones, sometimes the channels in the list view do not appear
- Workaround: Close and relaunch the application
Notes
- User Guide
- Please report problems and submit general feedback through the app
- Settings > Help > Send Feedback
- For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
- We recommend using devices and WiFi access points that support WiFi 6 or later.
- Wired Ethernet connection has been tested with the following adapters:
- UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
- INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
- Nonda USB-A to USB-C Adapter
- In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
Compatibility
- Compatible with Android 10 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
- Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
- To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions:
- Axient Digital 1.4.7
- AD600 1.0.39
- Axient 2.1.41
- PSM1000 1.7.10
- QLX-D 2.6.2
- SLX-D 1.1.2
- UHF-R 1.171
- ULX-D 2.7.3
- SBC220/240 Two-bay Chargers 1.4.7
- SBC250/450/850 Networked Charging Stations 2.7.3
- SBRC Shure Battery Rack Charger 1.1.6
- Shure Update Utility 2.8.0
- Wireless Workbench 6.15.3
Comparable Products
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