ShurePlus™ Channels
Channels Mobile App for iOS and Android
ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.
Download ShurePlus™ Channels
Roam your performance space while monitoring key Shure wireless system parameters with ShurePlus™ Channels. Connect over Wi-Fi to automatically discover and connect to networked, compatible Shure hardware, and monitor critical channel information, including RF signal strength, audio levels, and remaining battery life. Remote control of wireless channel settings can now be added for free. Unlock the feature for each compatible product family to adjust frequency assignments, audio gain, muting, and more. When combined with ShowLink® Remote Control for Axient® and Axient Digital systems, transmitter and receiver settings can both be adjusted simultaneously – a powerful addition to the industry-leading feature set.
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ShurePlus™ Channels Videos
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Compatible Products
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ADX5D
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Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
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Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
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Documentation
WiFi Guidelines
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User Guide & Specs
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Overview
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Release Notes
Version 1.5.1(ShurePlus Channels - iOS)
Important Bug Fix
- Version 1.5.1 is now available. This version prevents Shure AD610 crashes when the app is on the same Wi-Fi network as a Shure ADX5D with a synced ADX transmitter connected to a Shure AD610 via ShowLink Network Mode.
- If you have version 1.5.0 installed (as indicated in Settings under Build), please visit the App store to download the latest version.
Known Issues
- When in demo mode, only the transmitter RF power level label updates, but not the value in mW.
- Currently, ADX5D takes a few seconds longer to discover compared to other networked Shure devices.
- In some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited which creates a mismatch between ShurePlus Channels and the Axient Digital receivers.
- Workaround: Go back to the list view and re-enter the detailed view.
- In some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D.
- Workaround: Close and re-launch the application
Notes
- User Guide
- Compatible with iPhone, iPad, and iPod touch running iOS 15, iOS 14, and iOS 13.
- Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
- For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
- An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
- In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
- To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended supported versions:
- Axient Digital 1.3.26
- AD610 1.3.27
- ULX-D 2.4.25
- QLX-D 2.3.24
- SLX-D 1.0.13
- PSM1000 1.7.10
- Axient 2.1.11
- UHF-R 1.171
- Shure Update Utility 2.6.2 (Mac) / 2.6.1 (Windows)
- Wireless Workbench 6.15.0
Version 1.1.0(ShurePlus Channels - Android)
New Features
- Empty state behavior
- Upon launching the application, if no devices are found, there is visual feedback to indicate devices have not been discovered.
Known Issues
- With Samsung Note 20 and S20 Ultra phones, the channels in the list view sometimes do not appear.
- Workaround: this problem can be resolved by closing and relaunching the application.
- With certain Pixel phones, sometimes device channels do not come back online when the network disconnects and reconnects.
- Workaround: pull down to refresh the application.
- With certain Android phones running Android 12, the wired ethernet connection is sometimes not detected automatically, if being used.
- Workaround: reinsert the ethernet adapter, and then relaunch the application after closing it, or simply disable the Wi-Fi.
- ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads.
Notes
- User Guide
- Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems.
- Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
- Please report problems and submit general feedback through the app (Settings > Help > Report a Problem/General Feedback)
- An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
- Wired ethernet connection has been tested with the following adapters:
- UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
- INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
- Nonda USB-A to USB-C Adapter
- In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
- For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
- To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions supported:
- Axient Digital 1.3.26
- ULX-D 2.5.0
- QLX-D 2.4.7
- SLX-D 1.0.13
- PSM1000 1.7.10
- Axient 2.1.11
- UHF-R 1.171
- Shure Update Utility 2.6.2
- Wireless Workbench 6.15.0
Comparable Products
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