ShurePlus™ Channels
Channels Mobile App for iOS and Android
ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.
Download ShurePlus™ Channels
Roam your performance space while monitoring key Shure wireless system parameters with ShurePlus™ Channels. Connect over Wi-Fi to automatically discover and connect to networked, compatible Shure hardware, and monitor critical channel information, including RF signal strength, audio levels, and remaining battery life. Remote control of wireless channel settings can now be added for free. Unlock the feature for each compatible product family to adjust frequency assignments, audio gain, muting, and more. When combined with ShowLink® Remote Control for Axient® and Axient Digital systems, transmitter and receiver settings can both be adjusted simultaneously – a powerful addition to the industry-leading feature set.
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ShurePlus™ Channels Videos
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Compatible Products
P10T
Wireless Transmitter
Full-rack, dual channel wireless transmitter housed in a touring-grade, all-metal chassis.
QLXD4
Digital Wireless Receiver
Half-rack QLXD4 Digital Wireless Receiver quickly finds open frequencies and deploys them to transmitters via the one-touch sync function.
AD4Q
Four-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
AD4D
Two-Channel Digital Wireless Receiver
Compatible with all AD series and ADX series transmitters.
ULXD4Q
Quad-Channel Digital Wireless Receiver
Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.
ULXD4
Digital Wireless Receiver
Networkable receiver with 24-bit / 48 kHz digital audio quality and AES 256-bit encryption.
ULXD4D
Dual-Channel Digital Wireless Receiver
Two channels of uncompromising audio quality, RF signal stability and efficiency, and advanced setup features in a single rack unit.
UR5
Portable UHF-R Wireless Receiver
Over 8 hours of use with rechargeable battery. For professional broadcast and media production.
ULXD6
Wireless Boundary Microphone Transmitter
The ULXD6 Boundary Microphone Transmitter delivers uncompromising audio quality and RF performance, and AES-256 encryption for secure transmission.
ULXD1
Digital Bodypack Transmitter
Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.
ADX5D
Axient® Digital Dual-Channel Portable Wireless Receiver
Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.
SLX-D
Digital Wireless System
From lecture halls to houses of worship to performance venues, SLX-D delivers transparent, 24-bit digital audio and rock solid RF performance with easy setup and rechargeability options in a suite of versatile wireless system configurations.
SLXD4
Digital Wireless Receiver
The SLXD4 Receiver is the choice for confident presentation and performance - from lecture halls to live entertainment.
Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsResources
Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
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Release Notes
Version 1.4.6(ShurePlus Channels - iOS)
New Device Support
- Added support for Axient® Digital ADX5D dual-channel portable slot-in receiver.
- Added support for SLX-D single- and dual-channel wireless receivers.
Improvements
- Demo Mode is now available again in the application. Access this mode from the Settings menu to evaluate the application’s capabilities if you do not have a network of Shure wireless equipment.
Bug Fixes
- Fixed an issue where group color and low battery alert did not update correctly when FD mode is changed.
- Fixed an issue where the Axient Digital Channel Quality meter in the list view did not match the hardware when the device was used in FD-C mode and the app was launched.
- Fixed an issue where there was a delay in the display of Frequency 1 (F1) antenna LEDs in the channel details view for Axient Digital ADX2FD in FD-C mode.
- Fixed an issue where the antenna LEDs would flicker on an Axient Digital channel when in FD-C mode and Frequency 2 (F2) was turned off.
- Fixed an issue where channel 4 of an AD4Q would sometimes present the incorrect information after the device was switched from Quadversity Mode Enabled to Disabled.
- Fixed an issue where the ADX or AXT transmitter data would not dynamically update in certain scenarios when the transmitter went offline.
- Fixed an issue where a channel may not appear in the channel list when using the search bar to filter by frequency and the channel’s frequency was changed asynchronously.
- Fixed an issue where the tab selection in the channels detail view was not correct when navigating from the transmitter tab to the channel info view and then back.
- Fixed an issue where the app may prompt for Access Control PIN even when the PIN was remembered in the app settings.
- Fixed an issue on iPad where the Access Control PIN count was not updating after the app returned to the foreground from the background.
Known Issues
- When Wi-Fi and Ethernet connections are present and available, UHF-R may not be discovered or respond to property changes.
- For SLX-D transmitters, battery type may not persist between power cycles for transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
Notes
- User Guide
- Compatible with iPhone, iPad, and iPod touch running iOS 14 and iOS 13.
- Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
- For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
- An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
- In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
- To operate ShurePlus Channels version 1.4.6 with other Shure products, reference the following list of minimum versions supported:
- Axient Digital 1.3.6
- ULX-D 2.4.25
- QLX-D 2.3.24
- SLX-D 1.0.13
- PSM1000 1.7.10
- Axient 2.1.11
- UHF-R 1.171
- Shure Update Utility 2.6.0
- Wireless Workbench 6.14.1
Version 1.0.2(ShurePlus Channels - Android)
New Device Support
- Added support for:
- Axient® Digital ADX5D dual-channel portable slot-in receiver
- Axient® Digital AD4D dual-channel and AD4Q quad channel receivers
- Axient® Digital AD3 plug-on transmitter monitoring information
- ULX-D® Digital receivers
- QLX-D® Digital receivers
- PSM®1000 wireless systems
- SLX-D single and dual-channel wireless receivers
Known Issues
- When an Axient Digital receiver mode is changed from different modes (transmission modes, or Quadversity mode, or FD-C mode) the application may crash.
- The application may crash while it is in the background when it is re-opened from the application icon on the home screen.
- The application may crash in certain scenarios on an Android 9 OS device.
- The application may crash if it continues to run while open for over one hour.
- ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads.
- Battery type may not persist between power cycles for SLX-D transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
- ULX-D6/ULXD8 battery bars are not displaying in the list view while using AA batteries.
- In certain scenarios, the “Enter PIN” dialog does not get dismissed.
- On firmware version 1.0.13 for SLX-D transmitters, battery type may not persist between power cycles. To resolve, set the battery type again on the transmitter.
Notes
- User Guide
- Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems.
- Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
- Please report problems and submit general feedback through the app (Settings > Help > Report a Problem/General Feedback)
- An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
- Wired ethernet connection has been tested with the following adapters:
- UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
- INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
- Nonda USB-A to USB-C Adapter
- In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
- For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
- To operate this version of ShurePlus Channels with other Shure products, reference the following list of minimum versions supported:
- Axient Digital 1.3.26
- ULX-D 2.4.25
- QLX-D 2.4.3
- SLX-D 1.0.13
- PSM1000 1.7.10
- Axient 2.1.11
- UHF-R 1.171
- Shure Update Utility 2.6.1
- Wireless Workbench 6.14.1
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