ShurePlus Channels

Channels Mobile App for iOS and Android

ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.

Download ShurePlus™ Channels

Roam your performance space while monitoring key Shure wireless system parameters with ShurePlus Channels. Connect over Wi-Fi to automatically discover and connect to networked, compatible Shure hardware, and monitor critical channel information, including RF signal strength, audio levels, and remaining battery life. Remote control of wireless channel settings can now be added for free. Unlock the feature for each compatible product family to adjust frequency assignments, audio gain, muting, and more. When combined with ShowLink® Remote Control for Axient® and Axient Digital systems, transmitter and receiver settings can both be adjusted simultaneously – a powerful addition to the industry-leading feature set.

ShurePlus Channels - iOS

Version 1.4.6 | View All Updates

Download on the App Store

ShurePlus Channels - Android

Version 1.0.2 | View All Updates

Get it on Google Play

Videos

ShurePlus™ Channels Videos

Reviews

Compatible Products

P10T

P10T Wireless Transmitter

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QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel option for use in any professional sound reinforcement application.

ULXD6

Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

ULXD1

ULXD1 Digital Wireless Bodypack Transmitter

Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.

ADX5D

Axient® Digital Dual-Channel Portable Wireless Receiver

Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.

SLX-D

Digital Wireless System

From lecture halls to houses of worship to performance venues, SLX-D delivers transparent, 24-bit digital audio and rock solid RF performance with easy setup and rechargeability options in a suite of versatile wireless system configurations.

SLXD4

Digital Wireless Receiver

The SLXD4 Receiver is the choice for confident presentation and performance - from lecture halls to live entertainment.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

Release Notes

Version 1.4.6(ShurePlus Channels - iOS)

New Device Support

  • Added support for Axient® Digital ADX5D dual-channel portable slot-in receiver.
  • Added support for SLX-D single- and dual-channel wireless receivers.

Improvements

  • Demo Mode is now available again in the application. Access this mode from the Settings menu to evaluate the application’s capabilities if you do not have a network of Shure wireless equipment.

Bug Fixes

  • Fixed an issue where group color and low battery alert did not update correctly when FD mode is changed.
  • Fixed an issue where the Axient Digital Channel Quality meter in the list view did not match the hardware when the device was used in FD-C mode and the app was launched.
  • Fixed an issue where there was a delay in the display of Frequency 1 (F1) antenna LEDs in the channel details view for Axient Digital ADX2FD in FD-C mode.
  • Fixed an issue where the antenna LEDs would flicker on an Axient Digital channel when in FD-C mode and Frequency 2 (F2) was turned off.
  • Fixed an issue where channel 4 of an AD4Q would sometimes present the incorrect information after the device was switched from Quadversity Mode Enabled to Disabled.
  • Fixed an issue where the ADX or AXT transmitter data would not dynamically update in certain scenarios when the transmitter went offline.
  • Fixed an issue where a channel may not appear in the channel list when using the search bar to filter by frequency and the channel’s frequency was changed asynchronously.
  • Fixed an issue where the tab selection in the channels detail view was not correct when navigating from the transmitter tab to the channel info view and then back.
  • Fixed an issue where the app may prompt for Access Control PIN even when the PIN was remembered in the app settings.
  • Fixed an issue on iPad where the Access Control PIN count was not updating after the app returned to the foreground from the background.

Known Issues

  • When Wi-Fi and Ethernet connections are present and available, UHF-R may not be discovered or respond to property changes.
  • For SLX-D transmitters, battery type may not persist between power cycles for transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.

Notes

  • User Guide
  • Compatible with iPhone, iPad, and iPod touch running iOS 14 and iOS 13.
  • Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems. In-app purchases for editing functionality are no longer required.
  • For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.
  • To operate ShurePlus Channels version 1.4.6 with other Shure products, reference the following list of minimum versions supported:
    • Axient Digital 1.3.6
    • ULX-D 2.4.25
    • QLX-D 2.3.24
    • SLX-D 1.0.13
    • PSM1000 1.7.10
    • Axient 2.1.11
    • UHF-R 1.171
    • Shure Update Utility 2.6.0
    • Wireless Workbench 6.14.1

Version 1.0.2(ShurePlus Channels - Android)

New Device Support 

  • Added support for:
    • Axient® Digital ADX5D dual-channel portable slot-in receiver
    • Axient® Digital AD4D dual-channel and AD4Q quad channel receivers
    • Axient® Digital AD3 plug-on transmitter monitoring information
    • ULX-D® Digital receivers
    • QLX-D® Digital receivers
    • PSM®1000 wireless systems
    • SLX-D single and dual-channel wireless receivers

Known Issues 

  • When an Axient Digital receiver mode is changed from different modes (transmission modes, or Quadversity mode, or FD-C mode) the application may crash.
  • The application may crash while it is in the background when it is re-opened from the application icon on the home screen.
  • The application may crash in certain scenarios on an Android 9 OS device.
  • The application may crash if it continues to run while open for over one hour.
  • ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads.
  • Battery type may not persist between power cycles for SLX-D transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
  • ULX-D6/ULXD8 battery bars are not displaying in the list view while using AA batteries.
  • In certain scenarios, the “Enter PIN” dialog does not get dismissed.
  • On firmware version 1.0.13 for SLX-D transmitters, battery type may not persist between power cycles. To resolve, set the battery type again on the transmitter.

Notes 

  • User Guide
  • Compatible with Android 9.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems.
  • Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more.
  • Please report problems and submit general feedback through the app (Settings > Help > Report a Problem/General Feedback)
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection.
  • Wired ethernet connection has been tested with the following adapters:
    • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
    • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
    • Nonda USB-A to USB-C Adapter
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.
  • For best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of minimum versions supported:
    • Axient Digital 1.3.26
    • ULX-D 2.4.25
    • QLX-D 2.4.3
    • SLX-D 1.0.13
    • PSM1000 1.7.10
    • Axient 2.1.11
    • UHF-R 1.171
    • Shure Update Utility 2.6.1
    • Wireless Workbench 6.14.1

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