
COLLABORATION & CONFERENCING CERTIFICATION
Ideal for AV and IT professionals, the Shure Collaboration and Conferencing Certification, formerly known as the Integrated Systems Certification, features two progressive levels. It is designed to help you develop your understanding and build expertise step-by-step to deliver exceptional communication experiences.
To earn your certification, you must successfully complete all courses sequentially and pass a cumulative final exam. As you follow the course sequence, new classes will automatically unlock in your Learning Portal dashboard.

FOUNDATION
Time Commitment:
5-8 hours
Introductory track designed for technical teams who oversee organizational AV/IT infrastructures and for Shure Channel Partners who provide consultative support to end users in selecting the right audiovisual solutions for meeting and learning environments.
Complete these courses:
- Audio Basics for Meetings and Conferencing
- Wireless Basics
- Integrated Systems Portfolio Overview
- Networking for AV Professionals - Part 1 (The Basics)
- Best Practices on Merging AV and IT Systems

TECHNICAL ENABLEMENT
Time Commitment:
8-12 hours
Technical track designed for experienced technicians and AV/IT engineers who tackle the complexities of system design, setup, and configuration to deliver robust, integrated solutions. Successful completion of Level 1 is required to access these classes.
Complete these courses:
- Conference Room Design Basics
- Networking for AV Professionals - Part 2 (Merging with the IT World)
- Shure Master Class: Wireless Best Practices and Techniques
- Audinate Dante™ Certification Level 1 and Level 2 (provided online by Audinate)
3 Easy Steps to Register:
Go to the Shure Academy Learning Portal.
Click Join group on the right side of the homepage.
When prompted, enter the Group Key code for the Level you’d like to access:
- Foundation: CCLevel1
- Technical Enablement: CCLevel2
Courses will automatically be added to your homepage. Click on the first course to get started.
Two Options to Test Out of Courses:
If you feel you have the knowledge and want to move faster through your certification, we've got you covered! Skip a course by passing an exam that proves you already know the material and receive credit. You have two choices.
Each course within Level 1 and Level 2 concludes with a short test to verify your understanding of the content. If you're confident in your existing knowledge, you can bypass the course and go directly to the test by following these steps:
Log in to the Shure Academy Learning Portal.
At the top-right, hover over your name and click My Groups. On your Groups page, click Join Group.
Enter the Group Key, and the standalone tests will automatically appear on your learning portal's homepage.
For Level 1 Course Tests enter Group Key: CCTests1
For Level 2 Course Tests enter Group Key: CCTests2
Please note, you have one attempt to pass each course test. If you don’t succeed on your first try, you'll need to complete the entire course to strengthen your understanding before retaking the test.
Once you pass a test, send an email to academy@shure.com who will update your training record.

Don’t forget to claim your AVIXA CTS Renewable Units
Shure's Integrated Systems Certification level 1 and level 2 are eligible for Renewable Units. Visit AVIXA's Website to learn how many credits you can earn and how to apply.
Notice:
- Shure Academy provides complimentary courses and certification to those who are interested in learning more about Shure products and their application.
- After completion of a certification program, you may refer to yourself as “certified” under that program. As Shure does not have any certification with an “expert” label, you may not refer to yourself as an “expert” in Shure products.
- Certification is held by the individual and not the organization to which they belonged at the time of completion.
- Completing one or more Shure Academy courses or certifications does not make you, or your organization, an authorized reseller or distributor of Shure products. If you are interested in becoming a reseller or distributor of Shure products, please contact a Shure representative.
- Shure reserves the right to revoke any certification or merits awarded for completion of course materials.