ShurePlus Channels

Channels Mobile App for iOS and Android

ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.

Download ShurePlus™ Channels

Roam your performance space while monitoring key Shure wireless system parameters with ShurePlus Channels. Connect over Wi-Fi to automatically discover and connect to networked, compatible Shure hardware, and monitor critical channel information, including RF signal strength, audio levels, and remaining battery life. Remote control of wireless channel settings can now be added for free. Unlock the feature for each compatible product family to adjust frequency assignments, audio gain, muting, and more. When combined with ShowLink® Remote Control for Axient® and Axient Digital systems, transmitter and receiver settings can both be adjusted simultaneously – a powerful addition to the industry-leading feature set.

ShurePlus Channels - iOS

Version 1.5.2 | View All Updates

Download on the App Store

ShurePlus Channels - Android

Version 1.1.1 | View All Updates

Get it on Google Play

Videos

ShurePlus™ Channels Videos

Compatible Products

Discontinued
UR4D+

UR4D+

UR4D+ Dual Wireless Receiver

Part of the flagship UHF-R series provides dual-channel options and cascading for premium wireless.

Discontinued
UR4S+

UR4S+

UR4S+ Wireless Receiver

Part of the flagship UHF-R series provides single-channel options and cascading for premium wireless.

P10T

P10T Wireless Transmitter

Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.

QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel option for use in any professional sound reinforcement application.

Discontinued
AXT400

AXT400

AXT400 Axient Dual Channel Receiver

Dual-channel receiver assures a flawless performance, even in congested RF environments and with increasingly limited white space.

Discontinued
UR5

UR5

UR5 Portable UHF-R Wireless Receiver

ULXD6

Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

ULXD1

Digital Bodypack Transmitter

Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.

ADX5D

Axient® Digital Dual-Channel Portable Wireless Receiver

Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.

SLX-D

Digital Wireless System

From lecture halls to houses of worship to performance venues, SLX-D delivers transparent, 24-bit digital audio and rock solid RF performance with easy setup and rechargeability options in a suite of versatile wireless system configurations.

SLXD4

Digital Wireless Receiver

The SLXD4 Receiver is the choice for confident presentation and performance - from lecture halls to live entertainment.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

Release Notes

Version 1.5.2(ShurePlus Channels - iOS)

New Features

  • Updated support for the ULX-D added hardware revisions.

Known Issues 

  • Currently, ADX5D takes a few seconds longer to discover compared to other networked Shure devices. 
  • In some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited which creates a mismatch between ShurePlus Channels and the Axient Digital receivers.
    • Workaround: Go back to the list view and re-enter the detailed view.
  • In some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D. 
    • Workaround: Close and re-launch the application

Notes 

  • User Guide 
  • Compatible with iPhone, iPad, and iPod touch running iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems. 
  • Please report problems and submit general feedback through the app:
    • Settings > Help > Report a Problem/General Feedback
  • Monitoring and control support for Axient® Digital, Axient®, UHF-R®, ULX-D®, QLX-D®, SLX-D, and PSM®1000 wireless systems
    • In-app purchases for editing functionality are no longer required.  
  • For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app. 
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection. 
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.  
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
    • Axient Digital 1.3.26 
    • AD610 1.3.27
    • ULX-D 2.6.3 
    • QLX-D 2.4.7 
    • SLX-D 1.0.13 
    • PSM1000 1.7.10 
    • Axient 2.1.11 
    • UHF-R 1.171 
    • Shure Update Utility 2.7.1
    • Wireless Workbench 6.15.0

Version 1.1.1(ShurePlus Channels - Android)

New Features

  • Updated support for the ULX-D added hardware revisions

Known Issues

  • ADX5D takes a few seconds longer to discover compared to other networked Shure devices. 
  • ULXD4Q receivers’ audio LED in application does not match the hardware’s front panel LEDs during audio summing overloads. 
  • Axient and Axient Digital devices managed by an AXT600 with no new frequencies available will show an enabled “New Frequency” button when the button should be disabled.
  • When an external power source is connected to ULXD6 or ULXD8, the “EXT” or “EXTERNAL” text is not displayed in the list view.
  • On certain Android phones running Android 12, the wired ethernet connection is sometimes not detected automatically, if being used. 
    • Workaround: reinsert the ethernet adapter, and then relaunch the application after closing it, or simply disable the Wi-Fi.
  • On Samsung Note 20 and S20 Ultra phones, sometimes the channels in the list view do not appear
    • Workaround: Close and relaunch the application.
  • On certain Pixel phones, sometimes device channels do not come back online when the network disconnects and reconnects.
    • Workaround: In list view pull down to refresh the application.

Notes 

  • User Guide
  • Compatible with Android 10 or later. We can’t ensure compatibility or full feature functionality with older operating systems. 
  • Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more. 
  • Please report problems and submit general feedback through the app:
    • Settings > Help > Report a Problem/General Feedback
  • An 802.11, or 802.11ac wireless router is recommended for Wi-Fi connection. 
  • Wired ethernet connection has been tested with the following adapters:  
  • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter  
  • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter 
  • Nonda USB-A to USB-C Adapter 
  • In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.  
  • For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app. 
  • To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
    • Axient Digital 1.3.26 
    • AD610 1.3.27
    • ULX-D 2.6.3
    • QLX-D 2.4.7
    • SLX-D 1.0.13 
    • PSM1000 1.7.10 
    • Axient 2.1.11 
    • UHF-R 1.171 
    • Shure Update Utility 2.7.1 
    • Wireless Workbench 6.15.0 

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