Software

Wireless Workbench® 6

Versions

Date Posted

Download

6.13.3
August 3, 2020

New Device and Frequency Band Support

  • Added support for Axient Digital AD3 plug-on transmitter monitoring information and IR presets
  • Added support for offline coordination of SLX-D wireless microphone systems

Inventory

  • Fixed an issue where audio level values were not in sequential order in the item properties sidebar

Notes

  • When using the in-app update function, in order to successfully install Wireless Workbench, you must run it as an administrator. Consult your IT department if you have questions about your admin rights on your computer.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed

Known Issues

  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep
  • Timeline System Events displayed for Active Transmitter Online for ULXD6/8 transmitters do not always include Transmitter Device ID in the event description
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed
6.13.2
April 21, 2020
Download not available

New Device and Frequency Band Support

  • Added support for new Shure frequency bands
    • Axient Digital G63 | 487.125 – 636.875 MHz
    • Axient Digital P55 | 694.500 – 805.700 MHz
    • PSM900 Q12 | 748.300 – 757.700 MHz
    • PSM1000 M19 | 694.500 – 702.700 MHz
    • PSM1000 Q12 | 748.300 – 757.700 MHz
    • QLX-D M19 | 694.500 – 702.700 MHz
    • QLX-D Q12 | 748.300 – 757.700 MHz
    • ULX-D M19 | 694.500 – 702.700 MHz
    • ULX-D Q12 | 748.300 – 757.700 MHz
  • Updated power levels for Axient Digital Z16 frequency band

Stability 

  • WWB no longer crashes when saving a Timeline file in one scenario.
  • WWB no longer crashes when an offline device comes back online while a modal child dialog of its property panel is on top.
  • WWB no longer crashes when the “channels operating in FD-C mode” warning dialog is present in one scenario.
  • WWB no longer crashes when searching for TV channel exclusions in a radius of zero miles.
  • WWB no longer crashes when enabling Monitor Only Mode in one scenario.

Frequency Coordination

  • Improved the spectrum scanning workflow and user interface in the Frequency Coordination tab and the Frequency Plot tool.
    • Simplified the scan settings dialog.
    • View and select scanning devices in the scan sources table.
    • View completed scans and scans in progress in the scan data table.
    • Show or hide scan data, change its color, and save scan data as separate files using options and context menus in the scan data table.
  • Added spectrum plot overlays in the Frequency Coordination spectrum plot and the Frequency Plot tool.
    • Frequency band overlays are displayed when frequencies are added to the CWS; frequency bands for equipment in the inventory is displayed in the Frequency Plot tool by default.
    • Intermodulation (IMD) product overlays for all frequencies in the coordination workspace (CWS) can be toggled from the right sidebar in the CWS.
      • Ctrl-click and drag frequency markers (command-click on Mac) to see IMDs move in real-time.
    • Right-click on a frequency marker to view equipment profile spacing.
    • Right-click on a frequency marker to view the effective bandwidth filter.
  • The online US TV channel database is now powered by the Shure Wireless Frequency Finder, allowing you to see the most recent updates to TV transmitter data managed by the FCC.
  • Updated user group parameters for the following countries:
    • Australia – Outdoors: changed the starting frequency from 520.000 MHz to 520.150 MHz
    • Belgium: added all new groups and ranges by province
  • Updated the offline TV channel database for the following countries:
    • Belgium (removed in favor of user groups)
    • Denmark
    • Finland
    • France
    • U.S.
  • Improved the “show in table” context menu option for frequency markers so that the coordination workspace will switch zones if the frequency is not in the current zone.
  • Updated tuning bandwidth of Telex BRT-1 Base Station C-band from 554.100 – 571.900 MHz to 554.000 – 572.00 MHz.
  • Updated the step size of the Radio Active Designs UV-1G Belt Pack from 5 kHz to 25 kHz.
  • Fixed an issue where the x-axis of the spectrum plot in the Frequency Coordination tab would disappear in one scenario.
  • Fixed an issue where the auto-assign and unassign buttons in the assign and deploy dialog were not applying to all zones.
  • Fixed an issue where backup frequencies in the coordinated frequencies list (CFL) were being imported into the coordination workspace using “all frequencies in inventory” option.
  • Fixed an issue where changing parameters of a detected scan exclusion did not change the source to “user-defined”.
  • Fixed an issue in the TV channels dialog where the unit of distance defaulted to miles even when set to kilometers.
  • Discontinued the 900 MHz ISM Site Survey tool.

Inventory

  • Fixed an issue where WWB metadata (i.e. RF zone, channel color, tag, and inclusion group) were not preserved when merging devices in the inventory.
  • Fixed an issue where a settings conflict would be triggered for an AXT400 receiver when it was power-cycled while in FD-BP mode and receiver-lock was set to Rx1 or Rx2.

Monitoring

  • Added a new ShowLink Access Point widget for AD610 and AXT610, allowing you to see all connected devices, their device type, device ID, RF transmission status, ShowLink quality level, and battery charge.
  • Added network status indications for Axient Digital receivers assigned to Dante Domains.
  • Fixed an issue where Axient Digital transmitter hardware version was not displayed in the transmitters tab of AD4* properties panels.
  • Fixed an issue where channel strip sort order was not retained in saved show files.
  • Fixed an issue where charger storage mode in properties panels was blank when the device went offline.
  • Fixed incorrect text in event logs for AXT400 and ULX-D while clearing interference alerts by changing frequency.
  • Fixed incorrect text in event logs for ShowLink-enabled transmitters that change frequency during network reconnection.
  • Fixed an issue where Mini Timeline view mode would not update when multiple views are present.
  • Fixed an issue where Mini Timelines would overlap in one scenario.
  • Fixed an issue where OS notifications for alerts were being displayed when an alert was cleared or made inactive.
  • Fixed an issue where there was stale battery information and firmware version when SBC240 chargers were ganged together.
  • Fixed an issue where the temperature value for ganged chargers was not being updated in the properties panel.
  • Fixed an issue where changing F2 of an offline AD4* in FD-C mode reported a change on F1 and F2.
  • Fixed an issue where having several monitor views would cause the right sidebars of all tabs to be pushed off the screen.

Timeline

  • Fixed an issue where channels in Timeline would overlap in one scenario.
  • Fixed an issue where the system event for FD Mode was being duplicated.
  • Fixed an issue where the system event marker for FD Override was not shown in one scenario.
  • Fixed an issue where the time axis values would overlap with one another after zooming in and then zooming out.
  • Fixed an issue where enabling frequency diversity mode from the properties panel of either the second or fourth channel of a multi-channel receiver would deselect that channel in Timeline.
  • Fixed an issue where Timeline would stop recording and present an “invalid path” message when the file reached 2 GB.
  • Fixed an issue where the hint text in the search bar was not being cleared from the channel chooser.

Networking

  • Fixed an issue where deleting remote devices might not remove some devices in the inventory.
  • Fixed an issue where the save and apply buttons were disabled in the Remote Devices tab of the preferences when attempting to add a range of IP addresses where at least one of those IP addresses was already in the list.

File Management

  • Application crash logs are now stored on your local machine. Files older than 30 days are automatically removed. You can elect to send an anonymized and pseudonymized copy of these crash logs to Shure by default, or send them manually when you see fit.
  • Made improvements to the warning dialog text when custom equipment profile names conflict with stock equipment profile names.
  • Fixed an issue where saving a show file with automatically calculated backup frequencies would create unused RF zones when the show file was re-opened.
  • Fixed an issue where the color of the default RF zone was not being retained in show files.
  • Fixed an issue where the ShowLInk transmitter control page of a channel strip was not saved in show files.
  • Fixed an issue where certain ShowLink transmitter properties were not saved in show files.

General

  • Removed the Updates tab from the preferences dialog, and the in-app update functionality from the application. Please continue downloading new versions from the WWB product page on Shure.com.
  • Fixed an issue in the Frequency Band Conversion Tool where devices previously set to “do not convert” were not able to be converted in one scenario.

Notes

  • When using the in-app update function, in order to successfully install Wireless Workbench, you must run it as an administrator. Consult your IT department if you have questions.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Known Issues

  • When using multiple spectrum managers, if they have the same device ID, any combo box where you specify a link between receiver and spectrum managers will not list all available spectrum managers. To resolve this, provide a unique device ID for all spectrum managers.
  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • Timeline System Events displayed for Active Transmitter Online for ULXD6/8 transmitters do not always include Transmitter Device ID in the event description.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
6.13.1
November 11, 2019
Download not available

New Features

OS-Level Notifications for Alerts: An enhancement to the Hardware Alerts and Interference Events features that allow users to receive notifications through their operating systems while Wireless Workbench is minimized. 

  • For Mac users, Wireless Workbench alerts and events will be displayed with an OS-level notification on the top right and will be viewable in the Notification Center.
  • For Windows users, Wireless Workbench alerts and events will be displayed with an OS-level notification on the bottom right in the system tray and will be viewable in the Action Center.

Improvements

  • Added support for macOS Catalina (10.15)

New Device and Frequency Band Support

  • Added support for new Shure frequency bands
    • H22 for PSM1000
    • H21 for PSM900
    • X56 and Z16 for Axient Digital
    • H14 and G15 for SVX
    • H10E and J11 for BLX
  • Added support for Sennheiser Digital 6000
  • Added support for AKG DMS800

Stability 

  • WWB no longer crashes when changing the frequency diversity (FD) mode in one scenario.
  • WWB no longer crashes when selecting certain frequency bands of ULX-D from Timeline.
  • WWB no longer crashes when deleting an offline device in one scenario.
  • WWB no longer crashes while changing the language with multiple property panels open.
  • WWB no longer crashes when resizing the Timeline channel chooser.
  • WWB no longer crashes while selecting AXT400 row from the inventory view.

Performance

  • Improved the speed of loading show files.
  • Improved the speed of loading the settings conflict dialog and to bring devices back online.
  • Improved the speed of creating channel strips in monitor views.
  • Improved CPU utilization when Timeline and Mini-Timelines are logging a large number of channels.

Networking

  • Made improvements to the network interface dialog to show actual network interface card names on macOS.
  • The network status in the bottom right corner of the main application window is now a button that will open the application network preferences.
  • Made improvements to the remote devices list in order to multi-select or unselect IP addresses.

Inventory

  • The transmitter power level for SLX master list bands are no longer blank for bands X7 and H19.
  • Aligned the AXT400 property panel and inventory properties sidebar to display properties in the same order.
  • Separated ULX-D scan lock and sync lock into two distinct properties accessible from the inventory properties side bar and properties panel.
  • Added PSM1000 IR presets to the Inventory sidebar and properties panel

Frequency Coordination 

  • Updated the offline TV Channels for the following countries:
    • Austria
    • Australia
    • Netherlands
    • Poland
    • United States
  • Added TV transmitter power level in TV Channels dialog.
  • Added the ability to resize and reorder columns in coordination chooser.
  • Show files now save check mark status of recent scans.

Monitoring

  • Added network status indications for ULX-D assigned to Dante domains.
  • Added Dante firmware, hardware, and bootloader versions to ULX-D and Axient Digital device information in their properties panels.
  • Axient Digital properties panels no longer have text getting cut off in the dropdown menu, and the vertical scroll bar is now displaying appropriately.
  • The audio level meter in channel strips and properties panel no longer freezes when audio overload hold is enabled in the application preferences.
  • Channels in frequency diversity (FD) modes are no longer overlaid with another channel strip in one scenario.

Timeline

  • Timeline files now include their view settings, allowing the files to be loaded with their saved view configuration.
  • The number of channels selected no longer resets to zero when the language is changed.
  • Mini-Timeline plots are no longer overlaid on each other in the auto view mode of the monitor view.
  • The PSM1000 left and right audio level data streams in Timeline no longer overlay one another.
  • Restarting a Timeline recording now preserves the Timeline settings in all frequency diversity (FD) modes.

General

  • Improved the user interface of the Zone Manager > Configure tab to highlight a zone when its column or row is selected.
  • Added an option in the Zone Manager > Configure tab to select all or deselect all spacing options for a selected zone.
  • Changed the name of the U.S. 600MHz Conversion Tool to Frequency Band Conversion Tool.
  • Improved button styling across the application.
6.13.0
July 14, 2019
Download not available

New Features

Advanced Zone Management: An enhancement to the Zones feature the allows users be more deliberate about zone relationships, which can be configured to respect channel-to-channel or channel-to-intermodulation spacing.

  • Consider using zones when you need more frequencies than the Wireless Workbench calculator is able to find and when you are working with a venue that contains multiple separate spaces.
  • Zones change the way Wireless Workbench calculates and analyzes frequencies and should not be used purely for the organizational purposes. To keep frequenices organized, use Tags.

Online TV Channel Database Search (U.S. only): Added support for online searches of TV stations through an FCC-approved database provided by KeyBridge Global.

Improvements

  • Added support for macOS Mojave (10.14)

New Device and Frequency Band Support

  • New frequency band V52 for ULX-D.
  • New frequency band V52 for QLX-D.
  • New frequency band X55 for PSM1000.
  • New frequency band X55 for PSM900.
  • Added support for new frequency band M18 for SVX.
  • Added support for new frequency band H11 for BLX.
  • Added support for PGX-D frequency bands X8, X8A, and X8B.
  • Added support for Audix AP41 and AP61 systems.

Stability

  • WWB no longer crashes when attempting to delete the last available view tab in Timeline.
  • WWB no longer crashes when enabling Timeline or Mini-Timeline for some ULX-D devices
  • WWB no longer crashes sometimes while updating Custom Equipment Profiles that are currently in the Inventory.
  • WWB no longer freezes after saving a Timeline in one scenario.
  • WWB no longer freezes after attempting to resize the Coordination Chooser dialog in one scenario.
  • WWB no longer crashes after selecting a different network interface card (NIC) and quickly returning to an active Timeline.

Performance

  • Improved the reponse of the condensed meters in the Monitor view.
  • Improved the speed at which Channel Strips are displayed when added to Monitor views in large quantities.
  • Improved the speed at which the application preferences dialog opens.
  • Improved the speed at which the Inventory Report and Firmware and Network Summary Report are generated.
  • Improved the speed of frequency calculation and analysis in cases where 3T3O intermodulation products are not considered.
  • Improved Timeline data writing and plotting performance.

Networking

  • Made improvements to the network interface selection process during application launch that caused the display of devices from an incorrect network.

Inventory

  • Changes to an AD4Q frequency in the Inventory tab no longer affect its other channels.
  • There are no longer duplicate channels listed in the Inventory Group/Channel dropdown for ULXD6 and ULXD8 transmitters.
  • Frequency values in the Inventory are now displayed reliably for Custom Equipment Profiles.
  • Sorting the Inventory table by Device ID no longer incorrectly considers brackets [] as characters in the Device ID.
  • Improved the context menu for inventory rows by re-organizing the items.

Frequency Coordination

  • Updated the offline TV data for the following countries:
    • Austria
    • Finland
    • United States
  • Updated the Germany User Groups
  • Updated the layout of the Exclusions dialog to improve the ease of creating and viewing single frequency and frequency range exclusions.
  • Added "dBm" level to the Assign and Deploy dialog.
  • Removed "Pause" and "Resume" controls and consolidated into "Stop Calculation" in the Coordination Workspace.
  • Adjusting the Exclusion Threshold no longer creates duplicate frequency exclusions when re-calculating.
  • Searching in the TV Channels Database no longer rejects geographic coordinates that include a space after the comma separator.
  • Data sent to an AXT600 Spectrum Manager from WWB no longer causes a conflict when their TV Formats are different.

Monitoring

  • Added a confirmation dialog when closing Monitor views to prevent accidental closure.
  • The Properties Panel for AD4 receivers now shows Mic/Line and Ground/Lift status for redundant outputs when the device is in FD-C or Quadversity Mode.
  • The Properties Panel for AD4Q no longer shows the wrong Dante Channel Name while in Quadversity Mode.
  • The Properties Panel for QLXD now correctly shows the Transmitter Mute alert in its Channel Strip when used with ULXD1 and ULXD2 transmitters.
  • The values for certain properties of SBC220 and SBC240 are now remembered in their Properties Panel when ganged devices go offline.
  • Properties Pnael for SBC240 now allows access to Device Settings when the maximum number of ganged units has been exceeded.
  • Alert text is now removed from certain charger Properties Panels when the alert is no longer active.
  • Low Battery Bar alerts are now cleared from the Hardware Alerts dialog after disabling them in Preferences in one scenario.
  • Dragging and dropping channel rows from the Device Chooser in the Monitor tab now creates Mini-Timelines in addition to Channel Strips.
  • Added RF Power as a comppnent of Channl Strip widgets.

Timeline

  • Added support for Timeline file recovery in the vent that WWB or Timeline unexpectedly quits.
  • Saved Timeline files now include the tab naame and date/time in the default filename.
  • Added Battery Charge Percentage as an option in the Timeline Battery Data Stream.
  • Added a Timeline System Event for battery errors.
  • Transmitter Device ID in the Channel Strip Receiver/Transmitter Controls section now stays updated when another transmitter overwrites it while it is offline.
  • ShowLink data is now shown on the correct Transmitter Slot in Mini-Timeline when the view is changed to an empty Slot, the widget is hidden, and then shown again.
  • Searching for Timeline User Markers using the search bar now considers text in the Marker Descriptions field.
  • Opening Timeline no longer creates a 0 byte file by default when opened.

General

  • Added application preference for temperature units (Celsius or Fahrenheit)
  • Added ability to enable/disable Access Control from the Device Settings in a Properties Panel.
  • Added MAC Address field to the Firmware and Network Summary Report.
  • Resizing dialogs on Mac is no longer disabled.
  • Dropdowns on Mac are no longer oversized or undersized.
  • Certain IR Presets on AXT400 no longer favor WWB automatically when the Conflict Settings dialog is ignored.
  • Renamed "Flash" actions to "Identify," but still trigger networked devices to blink their displays and LEDs.
  • 600 MHz Conversion Utility no longer fails to convert transmitters on MacOS in one scenario.
  • Channel Strips now retain the selected Receiver/Transmitter Controls page in saved Show Files.

Known Issues

  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device – there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • Certain bodypack portables are not compatible with SBC220 (P3RA, P9HW, and UR5), in that the charging status and other attributes cannot be remotely monitored from WWB. These bodypack portables will still be charged when using SBC220, but viewing the charge percentage or other attributes of those batteries will not be available from WWB.
  • Audio Summing reported from ULX-D receivers reports an Audio Overload on all channels instead of on the specific channel(s) experiencing the overload.
  • Timeline System Events displayed when using the Axient Digital FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not get displayed on both FD channels.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • On Windows, certain components of a channel strip may be hidden from view when the computer's display scaling is not set to the default value. As a workaround: close the application, right-click on the application executable, select the Compatibility tab, select the Override high DPI scaling behavior checkbox, and choose System (Enhanced) in the Scaling performed by dropdown. This will prevent the application display from scaling higher or lower, but it will ensure that the Channel Strip is entirely visible.

Notes

  • To operate Wireless Workbench successfully, you must run it as an administrator. (Consult your IT department if you have questions.)
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
6.12.6
November 6, 2018
Download not available
Improvements
  • Support for updates to ULX-D
  • Bug fixes
Known Issues
  • Exporting TV exclusions to Spectrum Managers when a TV Channel  Width other than 6 MHz can result in improper TV range exclusions.
  • ULX-D receivers running firmware version 2.0.28 or earlier may  trigger a Settings Conflict when rediscovered after updating their  firmware to version 2.1 or later. There is no issue with the device –  there was simply a new property added in version 2.1. To dismiss the  alert, resolve the Settings Conflict by selecting the properties you  wish to keep.
  • Audio Summing reported from ULX-D receivers reports an Audio  Overload on all channels instead of on the specific channel(s)  experiencing the overload.
  • Timeline System Events displayed when using the Axient Digital  FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not  get displayed on both FD channels.
  • Timeline System Events displayed for Active Transmitter Online for  ULXD6/8 transmitters do not always include Transmitter Device ID in the  event description.
  • On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
  • Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.
  • Certain bodypack portables are not compatible with SBC220 (P3RA,  P9HW, and UR5), in that the charging status and other attributes cannot  be remotely monitored from WWB. These bodypack portables will still be  charged when using SBC220, but viewing the charge percentage or other  attributes of those batteries will not be available from WWB.
Notes
  • To operate Wireless Workbench successfully, you must run it as an  administrator. (Consult your IT department if you have questions.)
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded. This is due to newly supported hardware parameters that  have been introduced with updated firmware versions. To maintain all  settings from the show file, select "Keep all settings from: Wireless  Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able  to discover devices when the machine has fallen back to its  169.254.xxx.yyy fallback IP address, regardless of the IP addressing of  the connected Shure devices.  To address this, perform one of the  following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.
6.12.5
September 5, 2018
Download not available
New Features
  • Added support for Axient® Digital with ADX Series transmitters
  • Added support for SBC220 Networked Docking Chargers
Improvements
  • Support added for systems in Frequency Diversity Combined mode to  enforce 1 MHz frequency separation from each channel of a Frequency  Diversity pair
    • This includes the G57+ band for Axient Digital A band receivers.
  • Removed TV 53 from the Japanese TV map.
  • Numerous performance enhancements for the Monitor View and  Timeline, including the resolution of issues that may have caused excess  memory usage or application lagging.
  • General bug fixes
Known Issues
  • Exporting TV exclusions to Spectrum Managers when a TV Channel  Width other than 6 MHz can result in improper TV range exclusions.
  • ULX-D receivers running firmware version 2.0.28 or earlier may  trigger a Settings Conflict when rediscovered after updating their  firmware to version 2.1 or later. There is no issue with the device –  there was simply a new property added in version 2.1. To dismiss the  alert, resolve the Settings Conflict by selecting the properties you  wish to keep.
  • Audio Summing reported from ULX-D receivers reports an Audio  Overload on all channels instead of on the specific channel(s)  experiencing the overload.
  • Timeline System Events displayed when using the Axient Digital  FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not  get displayed on both FD channels.
  • Timeline System Events displayed for Active Transmitter Online for  ULXD6/8 transmitters do not always include Transmitter Device ID in the  event description.
  • On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
  • Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.
  • Certain bodypack portables are not compatible with SBC220 (P3RA,  P9HW, and UR5), in that the charging status and other attributes cannot  be remotely monitored from WWB. These bodypack portables will still be  charged when using SBC220, but viewing the charge percentage or other  attributes of those batteries will not be available from WWB.
Notes
  • To operate Wireless Workbench successfully, you must run it as an  administrator. (Consult your IT department if you have questions.)
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded. This is due to newly supported hardware parameters that  have been introduced with updated firmware versions. To maintain all  settings from the show file, select "Keep all settings from: Wireless  Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able  to discover devices when the machine has fallen back to its  169.254.xxx.yyy fallback IP address, regardless of the IP addressing of  the connected Shure devices.  To address this, perform one of the  following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.
6.12.4
June 19, 2018
Download not available

*****
UPDATE: July 31, 2018: U.S. customers who convert  multiple devices of the same model as part of the 600 MHz Conversion  Process may only be mailed a single device label. A fix for this issue  has been released in Wireless Workbench version 6.12.4.64.

If you have version 6.12.4.63 installed (as indicated on the splash  screen during launch and on the About screen), please visit the WWB page on Shure.com to download the updated version.

If you have multiple products of the same model and band combination  AND have already completed the conversion process, please contact Shure Customer Service to discuss options to resolve any issues.
*****

Release Date: 6/20/2018

New Features
  • WWB6 is now translated in 9 new languages - The  WWB6 application and help system have been translated into 9 new  languages, including: Spanish, French, Italian, German, Russian, Korean,  Simplified Chinese, Japanese, and Portuguese
  • U.S. 600 MHz Conversion Tool - In response to the  600 MHz Incentive Auction (United States only), Shure has created a  utility that enables users with gear operating in the 600 MHz range to  convert the bands of these devices so that they can continue to be used  within legal ranges. For more information, go to www.shure.com/600mhz
Improvements
  • Added support for mac OS X 10.13 (High Sierra)
  • Monitoring Enhancements
    • New Properties Panel Design for networked  receivers and transmitters (AD4*, AXT400, UR4*/MW4*, ULXD4*, and P10T)  better organizes and displays all device and channel properties.
    • Added Encryption as a Channel Strip Component which can be added via the Monitoring Widget Designer
    • Charger Widgets can now be added onto the Monitor  Stage by checking the checkbox next to Chargers in the Device Chooser  within the Monitor view. Inspect charge level of networked chargers  directly from within the Monitor Tab.
    • Channel Strip Alerts display alert conditions  (such as Interference, Low Battery, Talk Switch, Tx Mute) right within  the Channel Strip UI, creating a convenient and surface-level view of  significant events impacting your channels.
  • Timeline Enhancements
    • Data streams are now displayed with a gradient style, enhancing visibility of those data streams
    • Time zone data within Timeline files will now be  saved, making it easier to view data from Timeline files captured in  alternate time zones (preserving the time zone of where the file was  captured).
    • The ShowLink Data stream features slot carousel  creating a convenient way to jump through the various slots of a  receiver channel while only displaying a single ShowLink data stream  plot.
    • Horizontal Scrolling can now be done by clicking  and dragging within the background plot area of a data stream. Be sure  to not click on a user marker, as this will move the marker instead of  scroll.
  • New Device/Band Support
    • SBC250 Networked Docking Station for ULXD6/8 transmitters.
  • Hardware Alerts Enhancements
    • Added Hardware Alert configuration options (RF Front End Power  Overload, RF Front End Limited Engaged) for Axient Digital AD4D/Q  receivers to provide control of the display of these conditions.
  • Fixed Bugs including but not limited to:
    • Improper UHF-R audio metering where meters in WWB would not match those on front panel
    • Channel strips displayed in one Monitor Tab would be copied to another Monitor Tab
    • Inability to scan with multiple bands of UHF-R receivers
    • Scan files would not generate exclusions in the Coordination Workspace in some conditions
Known Issues
  • ULX-D receivers running firmware version 2.0.28 or earlier may  trigger a Settings Conflict when rediscovered after updating their  firmware to version 2.1 or later. There is no issue with the device –  there was simply a new property added in version 2.1. To dismiss the  alert, resolve the Settings Conflict by selecting the properties you  wish to keep.
  • Audio Summing reported from ULX-D receivers reports an Audio  Overload on all channels instead of on the specific channel(s)  experiencing the overload.
  • Timeline System Events displayed when using the Axient Digital  FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not  get displayed on both FD channels.
  • Timeline System Events displayed for Active Transmitter Online for  ULXD6/8 transmitters do not always include Transmitter Device ID in the  event description.
  • On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
  • Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.
Notes
  • To operate Wireless Workbench successfully, you must run it as an  administrator. (Consult your IT department if you have questions.)
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded. This is due to newly supported hardware parameters that  have been introduced with updated firmware versions. To maintain all  settings from the show file, select "Keep all settings from: Wireless  Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able  to discover devices when the machine has fallen back to its  169.254.xxx.yyy fallback IP address, regardless of the IP addressing of  the connected Shure devices.  To address this, perform one of the  following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.
6.12.2
June 21, 2017
Download not available
Improvements
  • Added support for Axient Digital receivers and AD series transmitters, including:
    • AD1/2 Bodypack and Handheld Transmitters
    • AD4D Dual Receiver
    • AD4Q Quad Receiver
    • AD610 Diversity ShowLink Access Point
  • Added support for the following new devices/bands:
    • ULX-D ULXD6/8 Boundary and Gooseneck Transmitters
    • SBC450/850 Networked Charging Stations (featuring redesigned properties panels)
    • BLX H62
    • PSM300 H62
    • PSM900 G62
    • PSM1000 G62
    • QLX-D G62
    • SLX H62
  • Added prompt in Preferences > Coordination to enable User Group for countries that support them
Known Issues
  • Installing & Upgrading
    • Version 6.12.2 requires a 64-bit system. To install Wireless Workbench 6 on a 32-bit system, install and run version 6.12.0.88: Windows 7, 8, 10 or Mac OS X 10.9-10.11
    • Windows users attempting to install version 6.12.2 or later may  see an error message mentioning a missing .dll file(s). Users should  contact their computer's Administrator to ensure the computer has the  necessary libraries configured in order to install Wireless Workbench.
    • Checking for Wireless Workbench 6 updates using Shure Update  Utility 2.2.2.8 will not detect new versions of Wireless Workbench.  Download the latest version of Shure Update Utility
    • If you are running the Mac OS X Yosemite Operating System, be sure  to run version 10.10.4 or later. Earlier beta versions of the Operating  System are not supported.
  • When connecting to AXT400, AXT610, and AXT transmitters across  subnets (as Remote Devices), ShowLink connectivity between the  transmitter and other components is not fully functional. Linked  transmitter status from the vantage point of the receiver and the Access  Point will show as not connected.
  • On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
  • Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.
Notes
  • Tags that have been added to a show file, but are not assigned to any devices, are not saved within the show file.
  • Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded, which is due to newly supported hardware parameters  that have been introduced with updated firmware versions. To maintain  all settings from the show file, select "Keep all settings from:  Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not discover  devices when the machine has fallen back to its 169.254.xxx.yyy  fallback IP address, regardless of the IP addresses of the connected  Shure devices. To resolve this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addresses.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.
6.12.1
March 20, 2017
Download not available

Improvements

  • OS Support
    • Added compatibility with macOS Sierra (10.12), including signing Wireless Workbench with Gatekeeper (macOS only)
  • General UI
    • Optimized UI to render on high-resolution screens
    • Improved performance of Monitor view with large counts of Channel Strips
    • Added "View Release Notes" to Help menu
    • Added "Open Recent Show" to File menu
    • Added "Assign Color" to context menu of Properties Panels
  • Remote Device Connection
    • Added option to connect to remote devices through a VPN Connection. After a VPN connection is established, go to Network Preferences in WWB6, select the NIC of your VPN, and then specify the IP addresses of remote devices.
  • Timeline
    • Fixed issue that stopped recording ShowLink data if UHF reception was lost.
    • Added capability to record and display ShowLink data per channel slot.
    • Added the following new system events:
      • Active Tx Change
      • Audio Mode Change
      • Audio Peak Overload
      • RF Power Change
    • Added Y-axis color scales to the plot views of RF, Audio, and Battery data streams.
    • Added "Keep channels armed" option after a Timeline recoding has finished in order open a new Timeline tab to record another Timeline with the same channels.
    • Improved presentation of Antenna Status for ULX-D systems to represent Interference states (red).
    • Improved presentation of Frequency Diversity channels while recording.
    • Increased time resolution for markers to 100 ms.
  • Frequency Coordination
    • Updated coordination preference for "minimum spacing from TV channel" to support different spacing for leading and trailing edges of an avoided TV channel.
    • Added context menu options to frequency headers in Coordination Workspace (delete groups of frequencies, move to another zone)
    • Added ability to import a list of frequencies from common file formats (.csv, .txt) into Exclusions dialog.
  • TV Management
    • Added a coordination preference to "Ignore scan peaks within an excluded TV channel".
    • Fixed issue that prevented WWB version 6.12.0 from importing TV exclusion files that were created by previous WWB versions and had "Countries with 6 MHz (Japan)" as the selected country.
  • New Device/Band Support

Known Issues

  • When connecting to AXT400, AXT610, and AXT transmitters across subnets (as Remote Devices), ShowLink connectivity between the transmitter and other components is not fully functional. Linked transmitter status from the vantage point of the receiver and the Access Point will show as not connected.
  • Checking for Wireless Workbench 6 updates using Shure Update Utility 2.2.2.8 will not detect new versions of Wireless Workbench.
  • If you are running the Mac OS X Yosemite Operating System, be sure to run version 10.10.4 or later. Earlier beta versions of the Operating System are not supported.
  • On Macs, when users open show files and launch the Frequency Analysis dialog (by checking the checkbox and pressing “Analyze”), the Frequency Coordination tab may stop responding to keyboard inputs (for example, editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g.: Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • Version 6.12.1 requires 64-bit systems. To use Wireless Workbench 6 on a 32-bit system, install and run version 6.12.0.88 or older. Get previous versions
  • WWB6 Help now opens in your system’s default browser and does not require internet connectivity to access it.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.12
October 7, 2016
Download not available

New Features

  • Timeline: A comprehensive logging utility designed to capture channel status information over time, including RF Level/Antenna Status, Audio Level, Interference, ShowLink, and more.
    • Record data for up to 120 channels at a time, and for an effectively unlimited amount of time (provided sufficient hard drive space).
    • Markers can be added and customized, as well as be placed automatically to correspond with certain important conditions, like RF Dropouts.
    • Monitor view includes "Mini Timeline", featuring a buffer of 1-5 minutes of Timeline data for all networked channels. Start a new Timeline with this data using the "Auto-Timeline" control.
  • Get More Frequencies: Several features to better serve high-channel-count frequency coordination.
    • Scan Peak Management
      • The Scan Peak threshold is now displayed on the coordination plot (orange). This threshold assumes that scan peaks above it are active transmitters, and thusly assigns an equipment profile to the frequency of the scan peak to protect and/or avoid this transmission.
      • In Preferences > Coordination > General, a new preference allow users to specify the default equipment profile to be associated with scan peaks above the threshold.
      • For more information about the "Generic" profiles that are associated with scan peaks by default, see the Help System.
    • Ignore IMDs: In extremely RF-dense environments, or where very high channel counts are necessary, some users choose to ignore certain IMD products for RF channels for which they know transmitters will not be proximate. WWB6 now lets users do this as a part of the main frequency coordination workflow per group of frequency.
    • Coordination Order Enhancements
      • Users can now rearrange Compatibility Keys (system frequency headers, like "UHF-R G1") directly in the Coordination Workspace by dragging and dropping the headers around in the list. This rearrangement will override the preferences, and directly determine the order in which frequencies are coordinated.
      • The order can be reset to the default (as specified in Preferences > Coordination > Coordination Order) at any time.
  • Remote Device Connection
    • In environments where devices are managed in separate subnets (ex: separate VLANs for each floor of a building, venue in a park, etc.), WWB6 can now connect to devices outside the subnet in which it is connected.
    • Once connected to the software, remote devices within WWB are just like local discovered devices in every way.
    • All IP addresses within the Remote Device List (RDL) will be saved like a preference, and will persist the next time WWB6 is launched (regardless of whether a show file was saved or not).
    • Feature Constraints: (see the Help System for a full description of setup recommendations and feature requirements)
      • Remote Device Connection will be supported by the following systems:
        • Axient
        • ULX-D
        • PSM1000
      • All remotely connected devices must be routable through the selected Network Interface Card (NIC) selected in Preferences > Network > Interface
      • Permissions must be set such that WWB6 has the same access (through firewalls, port restrictions, etc.) to remote devices that it has with local devices.
      • While not required, it is strongly recommended to use Remote Device connection with statically IP addressed devices only. This feature will not track changing IP addresses in any environment (which is likely when using DHCP).
      • Connection to devices via a VPN connection is not supported at this time.
  • Access Control: PIN protection for networked devices to prevent them from being changed by unauthenticated Shure software.
    • Assign a PIN to a Shure networked wireless device. Shure software will monitor those devices, but prevent control of devices that have not authenticated. Enter the PIN to authenticate and gain access to control that device.
    • Feature Constraints (see the Help System for a full description of setup recommendations and feature requirements)
      • Access Control is supported by select systems running the following minimum firmware versions:
        • Axient AXT400 - 1.17.10
        • ULX-D ULXD4/D/Q - 2.0.19
        • PSM1000 P10T - 1.4.2
  • Presets: Leveraging the Inventory Sidebar, users can save sets of parameters to a file and quickly apply them to selected devices, as opposed to manually setting parameter values each time before deploying changes to one or more devices.

Improvements

  • ShowLink Tx Controls in Channel Strips: For ShowLink compatible systems, transmitter controls are now available as a part of the channel strip. This allows users to change RF Mute and Tx Gain from the Monitor View.
  • Coordination Plot Interaction Enhancements
    • Zooming in with the scroll wheel of a mouse now zooms in centered on where a cursor is within the plot.
    • Scrolling through the plot can now be done by clicking and dragging the background of the plot.
    • Right-click "Full Screen" option has been added to the Coordination plot.
    • TV Channels can be excluded from the Coordination plot by right-click menu.
    • The Frequency and Coordination plots have been extended to support a frequency range between 30 - 2000 MHz. This also extends to custom equipment profile specification (allowable frequency range) and frequency coordination (coordinate-able frequencies).
  • Coordination Workspace Enhancements
    • Frequencies can now be imported from a .txt or .csv file directly into the Coordination Workspace.
    • Locked frequencies within the Coordination Workspace are now non-editable (including manual frequency edits and drag-and-drop of markers).
    • When selecting frequencies to bring into the Coordination Workspace, the option to "Add all from Inventory and CFLs" has been added.
  • Inventory View Enhancements
    • Online/offline presentation of devices has been updated.
    • IP address is now a displayable column.
    • "By Network" is now a sortable option, which divides devices by subnet.
    • The Inventory Report can now be sorted by a variety of sorting criteria.
  • Monitor View Enhancements
    • Timeline checkbox has been added, enabling users to display a "Mini Timeline".
    • Channel Strip Designer is renamed to "Monitoring Widget Designer" and allows for Mini Timeline configuration.
    • Channel Strips now have a "Tiny" size option.
    • Tags column has been added to the Device Chooser.
  • User Groups have been updated for Australia and the United Kingdom.
  • P10T Audio Input Level can now be saved as a part of a show file.
  • Support for High Speed and Low Speed fan modes for AXT400, AXT600, and all AXT63X models.
  • Support has been added for VHF TV channels, as well as DAB+ stations.
  • Added/updated TV data for Hungary, Belgium, and the Netherlands.
  • A shortcut Network Information panel has been added to the application toolbar. Right-click on the "Devices Online" indicator in the toolbar to access.
  • Support for the "Polarity" transmitter parameter for ULX-D.
  • Added equipment profile for Radio Active Designs UV-1G intercom system.

Known Issues

  • Users running Mac OS X Yosemite should run version 10.10.4 or later. Earlier beta versions of the Operating System are not supported by WWB6.
  • Mac users opening show files and launching the Frequency Analysis dialog (by checking the checkbox and pressing "Analyze") may find the Frequency Coordination tab unresponsive to keyboard inputs (e.g., editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g., Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • High Density mode for ULX-D has been renamed to "Modem Mode". Instead of High Density mode "Off" vs "On", this parameter will now be referred to as Modem Mode "Standard" vs "High Density".
  • Tags that have been added to a show file, but are not assigned to any devices, are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On Windows 7, WWB6 will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto the network and set the machine and Shure devices to accept automatic IP addressing.
    • Statically assign the machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.11.3
November 17, 2015
Download not available

New Features

  • Added support for AXT100 Talk Switch capabilities. This update requires supporting Axient firmware (1.16)

Improvements

  • Added compatibility with Windows 10 and Mac OS X El Capitan.
  • Added support for new QLX-D bands in the ISM range: X52, X53, X54.
  • Added support for new ULX-D band: Z16.
    • In order to support this new band, the plot ranges in the Coordination Plot and Frequency Plot have been extended.
  • Updated TV Data for Italy, Belgium, and the Netherlands.

Known Issues

  • If you are running the Mac OS X Yosemite Operating System, be sure to run version 10.10.4 or later. Earlier beta versions of the Operating System are not supported.
  • On Macs, when users open show files and launch the Frequency Analysis dialog (by checking the checkbox and pressing “Analyze”), the Frequency Coordination tab may stop responding to keyboard inputs (for example, editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g.: Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.11.2
July 29, 2015
Download not available

New Features

Added Site Survey (902 - 928 MHz) Utility, which utilizes ISM-band devices to capture long-term scans and generates processed scan data, tailored specifically for coordination in this spectrum. Access this utility by selecting Tools > Site Survey (902 - 928 MHz).

  • This utility is designed to use an ISM-band Shure receiver to assess whether a particular venue is well suited for ISM-band operation of fixed frequency microphone systems.
  • This utility includes the “Usability Report”, which runs sample calculations and reports an approximate number of usable channels in the ISM band.
  • For more information, consult the WWB6 Help System.

Improvements

  • Added support for new ULX-D bands in the ISM range: X52, X53, X54.
  • Added support for new BLX bands: H9, H10.
  • Fixed bugs regarding deleting frequencies in the Coordination Workspace, and enabled deleting frequencies with the “Backspace” key as well as the “Delete” key.
  • Fixed TV Data for Italy and the Netherlands.
  • Fixed bug that would hide channel markers (from Inventory) in the Frequency Plot.
  • Fixed bug that would prevent scanning with MW4 receivers.

Known Issues

  • If you are running the Mac OS X Yosemite Operating System, be sure to run version 10.10.4 or later. Earlier beta versions of the Operating System are not supported.
  • On Macs, when users open show files and launch the Frequency Analysis dialog (by checking the checkbox and pressing “Analyze”), the Frequency Coordination tab may stop responding to keyboard inputs (for example, editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g.: Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.11.0
April 23, 2015
Download not available

New Features

  • Added Item Properties sidebar, enabling batch edits of devices and channels in the Inventory tab.
    • Stage parameter changes to multiple channels or devices in the Properties sidebar, and send them all at the same time.
    • Assign increasing numerical values to Device ID or Channel Name with “Auto-enumerate”
  • The Coordination Workspace in the Frequency Coordination tab allows for the selection of subsets of Inventory channels to consider during Frequency Coordination.
    • Perform coordinations for subsets of channels to accomplish time or location based frequency coordination.
    • Bring frequencies in from the Inventory via “Select Frequencies from Inventory”.
    • Additional frequencies (including backup frequencies) can be added to the Coordination Workspace via “Request Additional Frequencies”.
    • Drag and drop frequency markers in the plot view to reposition them (and their frequency values) in the spectrum.
    • Leverage Analysis results to keep compatible frequencies and only recalculate incompatible frequencies.
    • Review and adjust assignments of ranked frequencies to channels prior to deployment.
    • Save and recall coordinations with Coordination Workspace (.cws) files.
  • The Monitor Tab has been completely redesigned.
    • Channel strips have been redesigned to have a uniform layout, and can be customized with the Channel Strip Designer.
    • Condensed Metering displays RF and Audio meters as a single LED, for quick sign-of-life referencing.
    • Customize the arrangement of channel strips with “Auto”, “Free”, and “Snap” modes.
    • Resize channel strips for better visibility or emphasis of important channels.
    • Organize Channel Strips into Groups and Views.

Improvements

  • ULX-D receivers have the ability to disable Interference alerts. This property can be set from the Properties Panel.
  • AXT610 Axient ShowLink Access Points now have the ability to be rebooted from Wireless Workbench 6. This action can be triggered from the Properties Panel.
  • The selection of Group and Channel has been separated for more convenient selection of a particular group and channel value.
  • Tags are now managed from the Tag Manager dialog. To access this view, select Tools > Manage Tags.
  • Zones are now managed from the Zone Manager dialog. To access this view, select Tools > Manage Zones.
  • Added right sidebar to plot with controls to adjust plot view, adjust exclusion threshold, and control visibility of the inclusion/exclusion ranges considered by the calculator, including TV Channels, Additional Exclusions (those manually entered or generated from scan data), Inclusion Groups, and User Groups.
    • Assign different colors to exclusion/inclusion ranges by clicking on the color swab in the right sidebar and picking a different color.
    • Assign colors to Inclusion Groups in the Inclusion Lists dialog by right-clicking on a group and selecting “Assign Color”. Inclusion Groups’ colors will be displayed as ranges on the plot view when selected in the plot’s right sidebar.
  • Default Gateway can now be specified for all networked Shure devices via the Properties Panel.
    • NOTE: Wireless Workbench 6 cannot control devices across subnets. Default Gateway addressing permits device communication with Third Party Control Strings to traverse subnets.
  • Added full support to enable UHF-R transmitters to sync to AXT400 J receivers (including syncing of Custom Groups).
  • Added support to select “Inclusion Groups” in the Add New Device dialog.
  • Added support to handle frequency coordinations for PSM300 in terms of Groups and Channels.
  • Updated TV Data for Australia, Denmark, Belgium, The Netherlands

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • Requested backup frequencies from show files created with WWB 6.10 or earlier will not be imported after the show file conversion in WWB 6.11.
  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.10.3
November 14, 2014
Download not available

Improvements

  • Fixed bug which would not display Group and Channel for frequencies coordinated for PSM300 In-Ear Monitor systems, as well as FP and BLX wireless systems.
  • Added support to repair a rare networking issue with Duplicate Dante MAC Addresses for Dante-enabled ULX-D receivers. Note: this fix requires updating ULX-D to firmware version 1.5.18.
  • Added support for Mac OS X 10.10 Yosemite.

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.10.2
October 16, 2014
Download not available

Improvements

  • Added support for new PSM300 In-Ear Monitor System.
  • Updated TV data for United States, France, and Austria
  • Bug fixes

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.10.1
July 10, 2014
Download not available

Improvements

  • Resolved Mac installation issue that resulted in warning saying “Database not found”, and the application not launching.

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.10.0
June 25, 2014
Download not available

New Features

  • Support for QLX-D Digital Wireless System
    • Full networked control of the QLX-D receiver parameters
    • Perform scans for the Coordination plot, Frequency plot, and RF History plot
    • Coordinate and deploy frequencies to online and virtual QLX-D receivers
    • Monitor receiver channels with channel strips and properties panels
  • Monitor Only mode
    • Prevent the software from making changes to any networked devices. Particularly useful during showtime, Monitor Only mode safeguards against accidental parameter changes.
  • Select from Frequency List
    • Browse and assign frequencies to online or virtual devices from a pre-coordinated frequency list.
    • Accessible from the inventory view and properties panels of devices, Select from Frequency List allows convenient assignment of frequencies from Frequency Lists hosted by AXT600 Spectrum Managers, and Wireless Workbench.

Improvements

  • Frequency Analysis has been completely redesigned.
    • Found conflicts are listed for each frequency by type, and include details describing each conflict’s contributing factors.
    • Optimization of conflicts reporting
    • Only frequencies that are impacted by conflicts are marked as incompatible. Frequencies that have caused conflicts, but are not impacted themselves are no longer marked as incompatible.
    • If you analyze solutions preformed with previous versions of Wireless Workbench 6, you may see different analysis results because of this optimization.
    • Selection of both frequencies and conflicts highlight the frequencies that contribute to the respective conflicts.
    • Conflicts are filterable from the results view by type.
    • Conflict counts are displayed by type.
    • Analysis report can be generated, printed, and exported to .csv or .pdf formats.
  • ShowLink Properties Panel Enhancements
    • Improved display of ShowLink Link Quality with inline icons for each connected transmitter.
    • Added Channel Mask feature, allowing limits to be placed on which ShowLink channels are available for automatic selection.
  • ULX-D Interference reported by the ULX-D receiver are now displayed in the Interference Events dialog.
  • Battery meters for portable devices are now shown in segments instead of a gradient.
  • Added TV data for Switzerland and Italy.
  • Updated TV data for Germany and Australia.
  • Added ShowLink Icon(s) to AXT400 channel strip when linked transmitter data is displayed.
  • Added PSM900 band support for G6J, G14J, K1J, and L6J.
  • Added PSM1000 band support for G10J, J8J, L8J, and L11J.
  • Updated Group and Channel maps for AXT400 J bands G19, H18, J12, and L20.

Known Issues

  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

  • In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
6.9.2.4
March 12, 2014
Download not available

Improvements

  • Fixed issue with UHF-R discovery when launching Wireless Workbench while Shure Update Utility is currently running.

Known Issues

  • AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
    • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
    • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
    • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
      • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
      • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
    • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
    • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
    • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
    • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
    • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
    • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
    • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
    • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
    • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
    • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

  • The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.
6.9.1.2
February 13, 2014
Download not available

Improvements

  • Fixed issue with the "Regenerate Keys" function of ULX-D encryption mode in the ULX-D receiver properties panel.

Known Issues

  • AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
    • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
    • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
    • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
      • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
      • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
    • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
    • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
    • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
    • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
    • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
    • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
    • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
    • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
    • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
    • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

  • The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.
6.9.0.45
January 24, 2014
Download not available

New Features

  • Added channel number labels to Channel Strips
  • Added “Flash” functionality from Properties Panels and Channel Strips
  • Added “Flash All Devices” control to the status bar of the application
  • Added new threshold-driven alerts, which can be enabled/disabled, and configured from the Alerts tab in Preferences
    • Low Battery (bars or minutes remaining)
    • Low RF Signal
    • Low ShowLink Signal
    • RF Overload
    • Audio Input Overload
    • Audio Meter Overload
  • Added support to integrate with the Shure Update Utility (version 2.0.2 and later)
    • Wireless Workbench can utilize the Shure Update Utility to check for, download, and install updated software versions.
    • Wireless Workbench can launch the Shure Update Utility to send firmware updates to Shure devices

Improvements

  • Windows 8.1 and Mac OS X 10.9 (Mavericks) are now supported.
  • Interference Events Management
    • Added preference to configure whether dialog opens when an Interference event occurs
    • Added toolbar button to access the Interference Events dialog. The toolbar button icon’s color will reflect any interference events if present, as well as display a badge counter, indicating the number of events listed in the dialog.
    • The Interference Events dialog will show interference events at 3 levels: inactive, “Alert” level, and “Detected” level. Active events will always be displayed, and inactive events can be cleared from the dialog.
  • Hardware Alerts Management
    • Consolidated all fault dialog popups and other hardware alerts to this new dialog.
    • Added new threshold-driven alerts to the Hardware Alerts dialog.
    • Added preference to configure whether dialog opens when a hardware alert occurs
    • Added toolbar button to access the Hardware Alerts dialog. The toolbar button icon’s color will reflect any hardware alerts if present, as well as display a badge counter, indicating the number of alerts listed in the dialog.
    • The Hardware Alerts dialog will show hardware alerts at 2 levels: inactive, active. Active alerts will always be displayed, and inactive alerts can be cleared from the dialog.
  • Events Log
    • The “Alert Log” has been renamed “Event Log”.
    • The Event Log captures any threshold-driven alerts that are checked to be monitored in the Alerts tab of Preferences.
  • Added support for the M6 band for the following products:
    • UR4S, UR4D
  • Added support for L53 and J51 bands for the following products
    • ULXD4, ULXD4D, ULXD4Q
  • Improved functionality and user interface of TV Channels dialog
    • Now allows search for TV Transmitters without using Postal Code information
  • Added TV data for the following countries:
    • Poland
    • Ireland
    • Kuwait
    • South Africa
    • Iceland
  • Updated TV data for the following countries
    • United States
    • Australia
  • Added functionality to CFL Editor to call out frequency entries with missing bands. All frequency entries should have bands specified in order for analysis to be reliable.
  • Added support for new “Manual” setting for the ULX-D Encryption.
  • Added support for changes to Hard Lock feature in AXT100
  • Added support to import .csv scan files with any step size so long as they conform to the specific format requirements. See help system for details.
  • WWB no longer prompts to save the show file on close unless unsaved changes have been made.

Known Issues

  • AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
  • AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
  • When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
  • In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
    • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
    • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
    • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
      • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
      • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
    • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
    • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
    • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
    • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
    • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
    • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
    • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
    • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
    • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
    • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

  • The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
  • In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Associated products

WWB6

Command your entire system with Wireless Workbench® 6 – scan, coordinate and deploy frequencies while managing and monitoring your wireless network.