Software & Firmware Archives

New Features

• Added support for Axient® Digital with ADX Series transmitters
• Added support for SBC220 Networked Docking Chargers

Improvements

• Support added for systems in Frequency Diversity Combined mode to  enforce 1 MHz frequency separation from each channel of a Frequency  Diversity pair
  • This includes the G57+ band for Axient Digital A band receivers.
• Removed TV 53 from the Japanese TV map.
• Numerous performance enhancements for the Monitor View and  Timeline, including the resolution of issues that may have caused excess  memory usage or application lagging.
• General bug fixes

Known Issues

• Exporting TV exclusions to Spectrum Managers when a TV Channel  Width other than 6 MHz can result in improper TV range exclusions.
• ULX-D receivers running firmware version 2.0.28 or earlier may  trigger a Settings Conflict when rediscovered after updating their  firmware to version 2.1 or later. There is no issue with the device –  there was simply a new property added in version 2.1. To dismiss the  alert, resolve the Settings Conflict by selecting the properties you  wish to keep.
• Audio Summing reported from ULX-D receivers reports an Audio  Overload on all channels instead of on the specific channel(s)  experiencing the overload.
• Timeline System Events displayed when using the Axient Digital  FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not  get displayed on both FD channels.
• Timeline System Events displayed for Active Transmitter Online for  ULXD6/8 transmitters do not always include Transmitter Device ID in the  event description.
• On Macs, when users open show files and launch the Frequency  Analysis dialog (by checking the checkbox and pressing “Analyze”), the  Frequency Coordination tab may stop responding to keyboard inputs (for  example, editing or deleting frequencies with the keyboard). To work  around this issue, select another tab in the application (e.g.:  Inventory or Monitor) and then reselect the Frequency Coordination tab.
• SLX and ULX frequencies in Master List mode cannot be manually  entered in the Coordination Workspace. They can, however, be coordinated  and analyzed.
• When scanning with AXT400 receivers, the Band Preset value in the  Live Scan Settings dialog does not always stay in sync with the  currently selected band of the receiver. The Band Preset can be manually  changed to scan any supported range.
• Alerts logged when devices first come online may list device  parameters and their values as they are being discovered even though the  parameter values themselves have not changed.
• Certain bodypack portables are not compatible with SBC220 (P3RA,  P9HW, and UR5), in that the charging status and other attributes cannot  be remotely monitored from WWB. These bodypack portables will still be  charged when using SBC220, but viewing the charge percentage or other  attributes of those batteries will not be available from WWB.

Notes

• To operate Wireless Workbench successfully, you must run it as an  administrator. (Consult your IT department if you have questions.)
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless  Workbench may result in the Settings Conflicts dialog opening once the  file has loaded. This is due to newly supported hardware parameters that  have been introduced with updated firmware versions. To maintain all  settings from the show file, select "Keep all settings from: Wireless  Workbench".
• On machines running Windows 7, Wireless Workbench will not be able  to discover devices when the machine has fallen back to its  169.254.xxx.yyy fallback IP address, regardless of the IP addressing of  the connected Shure devices.  To address this, perform one of the  following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy  fallback subnet with a different IP address than the one it fell back  to originally.

Important

• This version applies to AD1, AD2, ADX1, ADX1M, and ADX2 transmitters

New Feature

• Initial firmware for ADX1, ADX1M, and ADX2 transmitters.

Improvements

• Support for new or changed frequency bands:
  • Israel (R52) 794 MHz – 806 MHz
  • U.S. (G57) 470 MHz – 608 MHz: Now excludes 600 MHz guard bands
  • U.S. (G57+) 470 MHz – 608 MHz and 614 – 616 MHz: Includes UHFTV + Guard bands.
• Menu UI improvements
• Bug fixes

Notes

• User Guides: AD1 | AD2
• AD1/2 and ADX1/1M/2 version 1.1.43 is compatible with devices on version 1.1.43 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD1/2 and ADX1/1M/2 version 1.1.43 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.43
  • Axient Digital AD4D/Q Receivers 1.1.43
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBC240/840/840M Chargers 1.1.43
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5

New Feature

• Initial firmware for the SBC840M 8-Bay Charger.

Notes

• To operate SBC840M version 1.1.43 with other Shure devices and software, see the following list of minimum versions:
  • Axient Digital ADX1 Transmitters 1.1.43
  • Shure Update Utility 2.4.2
  • Wireless Workbench 6.12.5

New Feature

• Initial firmware for the SBC840 8-Bay Charger.

Notes

• To operate SBC840 version 1.1.43 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.2
  • Wireless Workbench 6.12.5

New Feature

• Initial firmware for the SBC220 Networked Charging Station and SBC240 2-Bay Dock Charger.

Notes

• To operate SBC220 or SBC240 version 1.1.43 with other Shure devices and software, see the following list of minimum versions:
  • Wireless Workbench 6.12.5

Improvement

• Bug fixes

Notes

• To operate AD610 version 1.1.43 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.43
  • Axient Digital AD4D/Q Receivers 1.1.43
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5

Improvements

• Modem improvements to mitigate against false interference detection events.
• Support for new or changed frequency bands:
  • Israel (R52) 794 MHz – 806 MHz
  • U.S. (G57) 470 MHz – 608 MHz: Now excludes 600 MHz guard bands
  • U.S. (G57+) 470 MHz – 608 MHz and 614 – 616 MHz: Includes UHFTV + Guard bands.
• Menu UI improvements
• New command strings
• Bug fixes

Notes

• User Guide
• AD4Q version 1.1.43 is compatible with AD4Q devices on version 1.1.43 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD4Q version 1.1.43 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.43
  • Axient Digital AD4D/Q Receivers 1.1.43
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5

Improvements

• Modem improvements to mitigate against false interference detection events.
• Support for new or changed frequency bands:
  • Israel (R52) 794 MHz – 806 MHz
  • U.S. (G57) 470 MHz – 608 MHz: Now excludes 600 MHz guard bands
  • U.S. (G57+) 470 MHz – 608 MHz and 614 – 616 MHz: Includes UHFTV + Guard bands.
• Menu UI improvements
• New command strings
• Bug fixes

Notes

• User Guide
• AD4Q version 1.1.43 is compatible with AD4D devices on version 1.1.43 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate AD4D version 1.1.43 devices with other Shure systems and software, see the following list of minimum versions:
  • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.1.43
  • Axient Digital AD4D/Q Receivers 1.1.43
  • Axient AXT600 Spectrum Manager 2.1.22
  • SBRC Shure Battery Rack Charger 1.1.X
  • Shure Update Utility 2.4.2
  • ShurePlus Channels 1.4.2
  • Wireless Workbench 6.12.5

Improvements

• Added an improvement to save the video if the device overheats.

Known Issues

• Some users of iPhone 8 or iPhone X may experience silence or noisy artifacts on their recordings. iOS 11.3 includes a fix for this issue, so we strongly suggest that all users with either of these phones upgrade to the latest version of iOS.
• If the screen is locked while a MOTIV microphone is plugged in, the app may no longer be able to access it. To fix this issue, return to the home screen, force-close the app, then unplug and re-plug the microphone.
• Users of iPhone 8 who are running iOS 11.3 may experience crashes when playing back saved recordings from within the app.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MOTIV Video User Guide
• MV88 User Guide
• Supports iPhone 5S and later – iPad and iPod Touch are not supported
• Compatible with iOS 11.1 or later

Improvements

• New RF band support
• Visual improvements for iPhone X
• Performance improvements with large systems of UHF-R
• Bug fixes

Notes

• Monitors and controls Axient® Digital, Axient®, UHF-R®, ULX-D® Digital and QLX-D® Digital, and PSM®1000 wireless systems
• Compatible with iPhone, iPad, and iPod touch running iOS 10 – 11
• An 802.11n or 802.11ac wireless router is recommended
• For best results update the Shure wireless system’s firmware using the Shure Update Utility.
• ShurePlus Channels Wifi Guidlines