Shure Update Utility

Shure Update Utility

A stand-alone application that streamlines the process of updating the firmware and software of compatible Shure products.

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Product Details

Features

The Shure Update Utility is a stand-alone application that streamlines the process of updating the firmware and software of compatible Shure products. The application offers a simplified interface to download the latest updates from Shure and configure Shure hardware to receive those updates. Updates are deployed to supported devices over an Ethernet network.

The Shure Update Utility can update the following Shure hardware:

  • Audio Network Interfaces
  • Axient Wireless Management Systems
  • GLX-D Digital Wireless System
  • IntelliMix® P300 Audio Conferencing Processor
  • KSE1500 Electrostatic Earphone System
  • Microflex® Advance™
  • Microflex® Wireless
  • PSM1000 In Ear Monitoring Systems
  • SBRC Shure Battery Rack Charger
  • SCM820 Digital IntelliMix® Automatic Mixer
  • SHA900 Portable Listening Amplifier
  • QLX-D Digital Wireless Systems
  • UHF-R Wireless Systems
  • ULX-D Digital Wireless Systems
The software is supported on the following operating systems:
 
Windows  7, 8, and 10
Mac OS X Yosemite (10.10), El Capitan (10.11), and macOS Sierra (10.12)
Release Notes

Version 2.3

Release Date: 4/18/2017

Improvements

  • Added support for updating the following devices:
  • Added support for updating the following new bands:
    • ULX-D G62, Z17, Z18, Z19, Z20
    • QLX-D Z17, Z18, Z19, Z20
  • macOS Sierra (10.12) compatibility

Known Issues

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

Notes

  • Shure Update Utility (SUU) version 2.3 requires 64-bit operating systems. To install SUU on a 32-bit computer, download version 2.2.2.8: Windows 7, 8, 10 or Mac OS X 10.9 – 10.11
  • KSE1500, SHA900 and GLX-D (USB 2.0 connected devices) must be updated one at a time.
  • Installing the Shure Update Utility on Windows machines will prompt the installation of a USB driver in addition to the original application. This driver must be installed to support updating USB devices, like GLX-D.
  • The use of USB hubs is not recommended when performing updates to GLX-D devices. Always connect a GLX-D device directly to a USB terminal of the computer running the Shure Update Utility.
  • Shure Update Utility 2.3 is compatible with the following software:

 

Version 2.2.2

Release Date: 7/8/2016
 
Improvements
  • Added support for updating the following devices:
    • MXWAPT2
    • MXWNCS2
    • MXA910
    • MXA310
    • ANI4IN
    • ANI4OUT
Known Issues
  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.
Notes
  • KSE1500, SHA900 and GLX-D (USB 2.0 connected devices) must be updated one at a time.
  • Installing the Shure Update Utility on Windows machines will prompt the installation of a USB driver in addition to the original application. This driver must be installed to support updating USB devices, like GLX-D.
  • The use of USB hubs is not recommended when performing updates to GLX-D devices. Always connect a GLX-D device directly to a USB terminal of the computer running the Shure Update Utility.
  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.11.3

 

Version 2.2.1

Release Date: 12/10/2015

IMPROVEMENTS
  • Added support for updating:
    • KSE1500 Electrostatic Earphone System
    • SHA900 Portable Listening Amplifier
KNOWN ISSUES
  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.
NOTES
  • Simultaneous updating more than one KSE1500 or SHA900 is not supported.
  • Installing the Shure Update Utility on Windows machines will prompt the installation of a USB driver in addition to the original application. This driver must be installed to support updating USB devices, like GLX-D.
  • The use of USB hubs is not recommended when performing updates to GLX-D devices. Always connect a GLX-D device directly to a USB terminal of the computer running the Shure Update Utility.
  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.11.3

 

Version 2.2.0

Release Date: 5/29/2015

IMPROVEMENTS

  • Added support for updating GLX-D devices, including
    • GLXD1 - Bodypack transmitters
    • GLXD2 - Handheld transmitters
    • GLXD4 - Baggable receiver
    • GLXD6 - Guitar Pedal receiver

Known Issues

  • Microflex Wireless devices running version 1.X firmware must first be updated to version 2.0.5 before being updated to version 3.X or later.

Notes

  • Simultaneous updating more than one GLX-D device is not supported.
  • Installing the Shure Update Utility on Windows machines will prompt the installation of a USB driver in addition to the original application. This driver must be installed to support updating USB devices, like GLX-D.
  • The use of USB hubs is not recommended when performing updates to GLX-D devices. Always connect a GLX-D device directly to a USB terminal of the computer running the Shure Update Utility.
  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.11.0

Version 2.1.1

Release Date: 10/16/2014

IMPROVEMENTS

  • Resolved issues when downloading and installing Wireless Workbench 6 updates.

NOTES

  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.10.2

Version 2.1.0.21

Release Date: 8/28/2014

Improvements

  • Added support for updating QLX-D devices, including
    • QLXD1 - Bodypack transmitters
    • QLXD2 - Handheld transmitters
    • QLXD4 - Single channel receiver

Notes

  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.10.1

Version 2.0.3.7

Release Date: 3/12/2014

Improvements

  • Fixed support of updating PSM1000 P10T transmitters running firmware version 1.1.0
  • Improved robustness of update process with large networks of UHF-R receivers
  • Fixed bug that would suggest that a UHF-R receiver running 1.171 should be updated to 1.171.

Notes

  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.9.2

Version 2.0.2.27

Release Date: 1/24/2014

New Features

  • Added support for the following devices
    • AXT400
    • AXT100/200 (via AXT400)
    • ULXD4/D/Q
    • ULXD1/2 (via ULXD4/D/Q)
    • P10T
    • P10R (via P10T)
    • UR4S/D & MW4S/D
  • The Shure Update Utility can now check for and install updates for the following supported software applications:

    • Shure Update Utility (itself)

    • Wireless Workbench 6

Known Issues

  • PSM1000 P10T transmitters running firmware version 1.1.0 cannot be updated at this time.  To update these devices, please install Wireless Workbench version 6.8 or earlier, and use the internal Firmware Update Manager (Tools -> Firmware Update Manager).
  • When updating UHF-R receivers, it is recommended that only a few (2-4) devices are updated at a time.

Notes

  • The Shure Update Utility is a stand-alone application, and is meant to replace the Firmware Update Manager that was bundled with Wireless Workbench 6.8 and earlier releases.  The Firmware Update Manager will no longer be supported.
  • A wired ethernet connection is recommended when updating hardware.  Updating over a wireless connection is not supported.
  • This version of the Shure Update Utility is compatible with the following other versions of software applications:
    • Wireless Workbench 6.9.0

Version 2.0.1.25

Release Date: 11/12/2013

New Features

  • Initial release
  • Support for the following devices:
    • SCM820
    • Microflex Wireless System
System Requirements
Type
64-bit
 
Operating System
Windows 7, 8 or 10
Mac OS X 10.10 – 10.12
 
Processor
Intel® Core™ i3, i5, or i7 equivalent running at 2 GHz or more
 
Hard Drive
5 GB or more available (install size is 400 MB)
 
Screen Resolution
1280 x 768 minimum

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