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New Features in Version 6.12.4

  • General updates:
    • Translated UI and Help content in 9 new languages: French, German, Italian, Japanese, Korean, Portuguese-Brazil, Russian, Simplified Chinese, Spanish
    • Mac OS High Sierra support
  • Spectrum updates:
    • U.S. 600 MHz Conversion Tool support (for U.S. customers only)
  • Monitoring enhancements
    • Redesigned properties panels
    • Timeline UI updates and stability enhancements


Windows users will not be able to update to Wireless Workbench 6.12.4 from within the application. To get this version, please download and re-install it from this page.

Legacy Features

Hear from audio engineers in the field how they use the key software features in our Wireless Workbench 6 overview video.

System requirements: Windows or Mac OS X

Read our blog post Wireless Audio Software Trends and Shure Updates for a rundown on how Wireless Workbench® and ShurePlus™ Channels software enhance the capabilities of Shure wireless systems and make remote monitoring easier.

Release Notes

Version 6.12.4

Release Date: 6/20/2018


Windows users will not be able to update to Wireless Workbench 6.12.4 from within the application. To get this version, please download and re-install it from the Wireless Workbench product page.

New Features

  • WWB6 is now translated in 9 new languages - The WWB6 application and help system have been translated into 9 new languages, including: Spanish, French, Italian, German, Russian, Korean, Simplified Chinese, Japanese, and Portuguese
  • U.S. 600 MHz Conversion Tool - In response to the 600 MHz Incentive Auction (United States only), Shure has created a utility that enables users with gear operating in the 600 MHz range to convert the bands of these devices so that they can continue to be used within legal ranges. For more information, go to


  • Added support for mac OS X 10.13 (High Sierra)
  • Monitoring Enhancements
    • New Properties Panel Design for networked receivers and transmitters (AD4*, AXT400, UR4*/MW4*, ULXD4*, and P10T) better organizes and displays all device and channel properties.
    • Added Encryption as a Channel Strip Component which can be added via the Monitoring Widget Designer
    • Charger Widgets can now be added onto the Monitor Stage by checking the checkbox next to Chargers in the Device Chooser within the Monitor view. Inspect charge level of networked chargers directly from within the Monitor Tab.
    • Channel Strip Alerts display alert conditions (such as Interference, Low Battery, Talk Switch, Tx Mute) right within the Channel Strip UI, creating a convenient and surface-level view of significant events impacting your channels.
  • Timeline Enhancements
    • Data streams are now displayed with a gradient style, enhancing visibility of those data streams
    • Time zone data within Timeline files will now be saved, making it easier to view data from Timeline files captured in alternate time zones (preserving the time zone of where the file was captured).
    • The ShowLink Data stream features slot carousel creating a convenient way to jump through the various slots of a receiver channel while only displaying a single ShowLink data stream plot.
    • Horizontal Scrolling can now be done by clicking and dragging within the background plot area of a data stream. Be sure to not click on a user marker, as this will move the marker instead of scroll.
  • New Device/Band Support
    • SBC250 Networked Docking Station for ULXD6/8 transmitters.
  • Hardware Alerts Enhancements
    • Added Hardware Alert configuration options (RF Front End Power Overload, RF Front End Limited Engaged) for Axient Digital AD4D/Q receivers to provide control of the display of these conditions.
  • Fixed Bugs including but not limited to:
    • Improper UHF-R audio metering where meters in WWB would not match those on front panel
    • Channel strips displayed in one Monitor Tab would be copied to another Monitor Tab
    • Inability to scan with multiple bands of UHF-R receivers
    • Scan files would not generate exclusions in the Coordination Workspace in some conditions

Known Issues

  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device – there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • Audio Summing reported from ULX-D receivers reports an Audio Overload on all channels instead of on the specific channel(s) experiencing the overload.
  • Timeline System Events displayed when using the Axient Digital FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not get displayed on both FD channels.
  • Timeline System Events displayed for Active Transmitter Online for ULXD6/8 transmitters do not always include Transmitter Device ID in the event description.
  • On Macs, when users open show files and launch the Frequency Analysis dialog (by checking the checkbox and pressing “Analyze”), the Frequency Coordination tab may stop responding to keyboard inputs (for example, editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g.: Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.


  • Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its fallback IP address, regardless of the IP addressing of the connected Shure devices.  To address this, perform one of the following:
    • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
    • Statically assign your machine's IP address to the fallback subnet with a different IP address than the one it fell back to originally.

View release notes from version - 6.12.2

System Requirements



Operating System

Windows 7, 8.1 or 10

macOS 10.11 – 10.13


Intel® Core™ i3, i5, or i7 equivalent running at 2 GHz or more

Hard Drive

5 GB or more available (install size is 400 MB)

Screen Resolution

1280 x 768 minimum

Software & Downloads


File Language Type File Size
Axient Wireless Brochure English PDF 1.4 mb
PSM 900 & PSM 1000 Brochure English PDF 972 kb
QLX-D Digital Wireless Brochure English PDF 578 kb
UHF-R Brochure English PDF 581 kb
ULX-D Brochure English PDF 3.39 mb

User Guides

File Language Type File Size
Wireless Workbench 6 Quick Start Guide

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