ShurePlus™ CHANNELS

New Features

• Added the option to control analog output attenuation level for ADX5D

Improvements

• Updated in-app feedback form (available in Settings > Help > Send Feedback)
• Improved hardware support
• Performance improvements

Bug Fixes

• Fixed an issue where in some scenarios for Axient Digital receivers, the transmitter device ID does not dynamically update when edited, creating a mismatch between ShurePlus Channels and the Axient Digital receivers
• Fixed an issue where in some scenarios, ShurePlus Channels looks like it freezes for a few seconds while in the detailed view of a Shure ADX5D

Known Issues 

• The transmitter count on the Transmitters tab is not updated dynamically in channels details view on AXT400 devices
  • Workaround: The transmitter count in the on-screen navigation is updated
• ADX5D takes a few seconds longer to discover than other networked Shure devices

Notes 

• User Guide 
• Please report problems and submit general feedback through the app:
  • Settings > Help > Send Feedback
• For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• We recommend using devices and WiFi access points that support WiFi 6 or later.
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your iPhone or tablet, select Privacy > Location Services > Channels, and choose “While Using the App”.

Compatibility

• Compatible with iPhone, iPad, and iPod touch devices running iOS 14 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions:
  • Axient Digital 1.4.7
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.7.10
  • QLX-D 2.6.2
  • SLX-D 1.1.2
  • UHF-R 1.171
  • ULX-D 2.7.3
  • SBC220/240 Two-bay Chargers 1.4.7
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.0
  • Wireless Workbench 6.15.3

Improvements

• Updated the Analytics module (Flurry SDK) to a newer version

Known Issues

• ADX5D may take several seconds longer to discover than other networked Shure devices
• In certain cases using Quadversity mode on AD4Q, the "New Frequency" option is not displayed dynamically on the Frequency picker 
  • Workaround: Refresh or close and relaunch the application
• In certain cases when identifying multiple channel or devices, Inventory items may not load completely, and users may be unable to navigate to the detailed view
• When using ULXD4Q in audio summing mode, audio LEDs in the application do not match the hardware’s front panel during audio overload
• Axient and Axient Digital devices managed by an AXT600 with no new frequencies available will show an enabled “New Frequency” button when the button should be disabled
• When using wired Ethernet with certain Android phones running Android 12, the connection is not always detected automatically
  • Workaround: Reinsert the ethernet adapter, then close and relaunch the application, or simply disable the Wi-Fi
• Occasionally on Samsung Note 20 and S20 Ultra phones, the channels in the list view does not appear
  • Workaround: Close and relaunch the application

Notes 

• User Guide 
• Please report problems and submit general feedback through the app (Settings > Help > Send Feedback)
• For the best results, ensure your connected devices are updated to the latest firmware using the Shure Update Utility desktop app.
• We recommend using devices and Wi-Fi access points that support Wi-Fi 6 or later.
• Wired Ethernet connection has been tested with the following adapters:  
  • UGREEN Ethernet Adapter USB 2.0 to 10/100 Network RJ45 LAN Wired Adapter
  • INSIGNIA USB 3.0 to Gigabit Ethernet Adapter
  • Nonda USB-A to USB-C Adapter 
• In order to view the SSID of your network connection type or SSID in the network status bar, you must permit the app access to your location. To do so, go to the Settings app on your Android Phone select Location > App Permissions > Channels, and choose “Allow Only While Using the App”.

Compatibility

• Compatible with Android 11 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
• Compatible with most Android phones from Samsung, Google, OnePlus, Motorola, and more
• To operate this version of ShurePlus Channels with other Shure products, reference the following list of recommended versions: 
  • Axient Digital 1.4.9
  • AD600 1.0.39
  • Axient 2.1.41
  • PSM1000 1.8.6
  • QLX-D 2.6.2
  • SLX-D 1.1.2
  • UHF-R 1.171
  • ULX-D 2.7.6
  • SBC220/240 Two-bay Chargers 1.4.7
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.8.2
  • Wireless Workbench 6.15.3 or 7.0.0