WWB6 - Wireless Workbench® 6
Take wireless to the next level. And beyond.

WWB6

Wireless Workbench® 6

RF can be both your sound system’s best friend and worst enemy. But there’s a software solution to keep the signal on your side, in any environment. Command your entire system with Wireless Workbench® 6.

How It Works

Wireless Workbench 6 lets you remotely monitor and manage Shure wireless systems without interrupting the production. Rich user interface. Robust features. Manage and monitor wireless system performance over your network. The Timeline feature even lets you track RF data and review its efficiency in post-production. From pre-show planning through to post-performance analysis, Wireless Workbench 6 delivers perfect performance peace of mind.

Why It’s Better

Rapid management

Users can save parameter settings and quickly apply them for simpler device handling.

On-the-fly coordination

RF is rarely consistent. Extended equipment profiles give you more flexibility to classify and manage scan peaks, and customise as you go.

Enterprise-wide networking

Subnets allow you to remotely connect more devices, and access control ensures only the right users can operate on your network.

Quality that’s in the Details

  • Free download
  • Integrated updating through Shure Update Utility
  • Compatible with Windows 7, 8 and 10, and Mac OS X El Capitan, Sierra and High Sierra
  • Use with your laptop for on-the-go flexibility

Videos

Case Studies

Shure delivers flawless audio for “jagged little pill” musical

The American Repertory Theater at Harvard University (A.R.T.) and renowned sound designer Jonathan Deans selected the Shure Axient® Digital wireless microphone system and ADX series transmitters to provide clear and precise audio support for the world premiere of the rock musical, “Jagged Little Pill.”

ULX-D & QLX-D At The Thalia Theatre, Hamburg

Since 2015, Shure ULX-D and QLX-digital wireless microphone systems have provided the sound department of the Thalia Theatre, Hamburg, with all of the wireless channels they need for the Thalia’s many performances and events.

ULX-D Wireless Microphones Used On Prime-time German TV Show 'The Voice Kids'

The Voice Kids has run every year since 2013, and is a large-scale production with contestants and additional live acts performing song and dance routines every week, using a large number of wireless mics with plenty of backups in case of unexpected failures.

Read More Case Studies

Compatible Products

SBC250

SBC250 2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel intelligent option for use in any professional sound reinforcement application.

P10T

P10T Wireless Transmitter

Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.

SBRC

SBRC Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

AD610

AD610 Diversity ShowLink® Access Point

The AD610 provides a wireless ShowLink® connection between all linked transmitters and receivers.

New

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

New

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

Support

Customer Support
Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair
Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us
Documentation
Release Notes
Version 6.13.0

Release Date: July 15, 2019

New Features

Advanced Zone Management: An enhancement to the Zones feature that allows users to be more deliberate about zone relationships, which can now be configured to respect channel-to-channel or channel-to-intermodulation spacing.

  • Consider using zones when you need more frequencies than the Wireless Workbench calculator is able to find and when you are working with a venue that contains multiple separate spaces.
  • Zones change the way Wireless Workbench calculates and analyzes frequencies and should not be used purely for organizational purposes. To keep frequencies organized, use Tags.

Online TV Channel Database Search (U.S. only): Added support for online searches of TV stations through an FCC-approved database provided by KeyBridge Global.

Improvements

  • Added support for macOS Mojave (10.14)

 

New Device and Frequency Band Support

  • New frequency band V52 for ULX-D.
  • New frequency band V52 for QLX-D.
  • New frequency band X55 for PSM1000.
  • New frequency band X55 for PSM900.
  • Added support for new frequency band M18 for SVX.
  • Added support for new frequency band H11 for BLX.
  • Added support for PGX-D frequency bands X8, X8A, and X8B.
  • Added support for Audix AP41 and AP61 systems.

 

Stability

  • WWB no longer crashes when attempting to delete the last available view tab in Timeline.
  • WWB no longer crashes when enabling Timeline or Mini-Timeline for some ULX-D devices.
  • WWB no longer crashes sometimes while updating Custom Equipment Profiles that are currently in the Inventory.
  • WWB no longer freezes after saving a Timeline in one scenario.
  • WWB no longer freezes after attempting to resize the Coordination Chooser dialog in one scenario.
  • WWB no longer crashes after selecting a different network interface card (NIC) and quickly returning to an active Timeline.

 

Performance

  • Improved the response of the condensed meters in the Monitor view.
  • Improved the speed at which Channel Strips are displayed when added to Monitor views in large quantities.
  • Improved the speed at which the application preferences dialog opens.
  • Improved the speed at which the Inventory Report and Firmware and Network Summary Report are generated.
  • Improved the speed of frequency calculation and analysis in cases where 3T3O intermodulation products are not considered.
  • Improved Timeline data writing and plotting performance.

 

Networking

  • Made improvements to the network interface selection process during application launch that caused the display of devices from an incorrect network.

 

Inventory

  • Changes to an AD4Q frequency in the Inventory tab no longer affect its other channels.
  • There are no longer duplicate channels listed in the Inventory Group/Channel dropdown for ULXD6 and ULXD8 transmitters.
  • Frequency values in the Inventory are now displayed reliably for Custom Equipment Profiles.
  • Sorting the Inventory table by Device ID no longer incorrectly considers brackets [ ] as characters in the Device ID.
  • Improved the context menu for inventory rows by re-organizing the items.

 

Frequency Coordination

  • Updated the offline TV data for the following countries:
    • Austria
    • Finland
    • United States.
  • Updated the Germany User Groups.
  • Updated the layout of the Exclusions dialog to improve the ease of creating and viewing single frequency and frequency range exclusions.
  • Added "dBm" level to the Assign and Deploy dialog.
  • Removed "Pause" and "Resume" controls and consolidated into "Stop Calculation" in the Coordination Workspace.
  • Adjusting the Exclusion Threshold no longer creates duplicate frequency exclusions when re-calculating.
  • Searching in the TV Channels Database no longer rejects geographic coordinates that include a space after the comma separator.
  • Data sent to an AXT600 Spectrum Manager from WWB no longer causes a conflict when their TV Formats are different.

 

Monitoring

  • Added a confirmation dialog when closing Monitor views to prevent accidental closure.
  • The Properties Panel for AD4 receivers now shows Mic/Line and Ground/Lift status for redundant outputs when the device is in FD-C or Quadversity Mode.
  • The Properties Panel for AD4Q no longer shows the wrong Dante Channel Name while in Quadversity Mode.
  • The Properties Panel for QLXD now correctly shows the Transmitter Mute alert in its Channel Strip when used with ULXD1 and ULXD2 transmitters.
  • The values for certain properties of SBC220 and SBC240 are now remembered in their Properties Panels when ganged devices go offline.
  • Properties Panel for SBC240 now allows access to Device Settings when the maximum number of ganged units has been exceeded.
  • Alert text is now removed from certain charger Properties Panels when the alert is no longer active.
  • Low Battery Bar alerts are now cleared from the Hardware Alerts dialog after disabling them in Preferences in one scenario.
  • Dragging and dropping channel rows from the Device Chooser in the Monitor tab now creates Mini-Timelines in addition to Channel Strips.
  • Added RF Power as a component of Channel Strip widgets.

 

Timeline

  • Added support for Timeline file recovery in the event that WWB or Timeline unexpectedly quits.
  • Saved Timeline files now include the tab name and date/time in the default filename.
  • Added Battery Charge Percentage as an option in the Timeline Battery Data Stream.
  • Added a Timeline System Event for battery errors.
  • Transmitter Device ID in the Channel Strip Receiver/Transmitter Controls section now stays updated when another transmitter overwrites it while it is offline.
  • ShowLink data is now shown on the correct Transmitter Slot in Mini-Timeline when the view is changed to an empty Slot, the widget is hidden, and then shown again.
  • Searching for Timeline User Markers using the search bar now considers text in the Marker Descriptions field.
  • Opening Timeline no longer creates a 0 byte file by default when opened.

 

General

  • Added application preference for temperature units (Celsius or Fahrenheit).
  • Added ability to enable/disable Access Control from the Device Settings in a Properties Panel.
  • Added MAC Address field to the Firmware and Network Summary Report.
  • Resizing dialogs on Mac is no longer disabled.
  • Dropdowns on Mac are no longer oversized or undersized.
  • Certain IR Presets on AXT400 no longer favor WWB automatically when the Conflict Settings dialog is ignored.
  • Renamed "Flash" actions to "Identify,” but still trigger networked devices to blink their displays and LEDs.
  • 600 MHz Conversion Utility no longer fails to convert transmitters on Mac OS in one scenario.
  • Channel Strips now retain the selected Receiver / Transmitter Controls page in saved Show Files.

 

Known Issues

  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device – there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • Certain bodypack portables are not compatible with SBC220 (P3RA, P9HW, and UR5), in that the charging status and other attributes cannot be remotely monitored from WWB. These bodypack portables will still be charged when using SBC220, but viewing the charge percentage or other attributes of those batteries will not be available from WWB.
  • Audio Summing reported from ULX-D receivers reports an Audio Overload on all channels instead of on the specific channel(s) experiencing the overload.
  • Timeline System Events displayed when using the Axient Digital FD-Override (in FD-S, selecting to Lock to Rx 1/2/Auto Switch) do not get displayed on both FD channels.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • On Windows, certain components of a channel strip may be hidden from view when the computer’s display scaling is not set to the default value. As a workaround: close the application, right-click on the application executable, select the Compatibility tab, select the Override high DPI scaling behavior checkbox, and choose System (Enhanced) in the Scaling performed by dropdown. This will prevent the application display from scaling higher or lower, but it will ensure that the Channel Strip is entirely visible.

 

Notes

  • To operate Wireless Workbench successfully, you must run it as an administrator. (Consult your IT department if you have questions.)
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench.”

Comparable Products

ShurePlus™ Channels

Channels Mobile App for iOS

ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems.

SUU

Shure Update Utility

Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products.