ShurePlus™ PLAY
Mobile Listening App
ShurePlus™ PLAY lets you personalize and update Shure AONIC headphones and earphones, as well as play high-res audio files. Listen with advanced parametric EQ in the app or save your EQ settings directly to your supported Shure devices for a customized experience wherever you get your music, podcasts, and more.
Download ShurePlus™ PLAY
Compatible Products
AONIC 215 Gen 2
True Wireless Sound Isolating Earphones, Gen 2
The AONIC 215 provides immersive sound that turns your commute into a concert and your workout into the discovery of new musical dimensions.
True Wireless Secure Fit Adapter Gen 2
Compatible with detachable Shure Sound Isolating™ Earphones
AONIC 50 GEN 2
Wireless Noise Cancelling Headphones
The AONIC 50 Gen 2 Headphones deliver studio-quality sound, spatialized audio technology and exceptional active noise cancellation with up to 45 hours of battery life.
Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsResources
Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
Sign InDocumentation
User Guide & Specs
-
insert_drive_file
Release Notes
Version 3.7.2(ShurePlus PLAY - Android)
Improvements
- Crash fixes
Notes
- User Guide
- Please report problems and submit general feedback in the app settings page
Compatibility
- This app is compatible with Android 12 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
Version 3.7.1(ShurePlus PLAY - iOS)
Improvements
- Backend bug fixes
Known Issues
- The app can play files that are stored in the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
- The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.
Notes
- User Guide
- Please report problems and submit general feedback in the app settings page
Compatibility
- This app is compatible with iOS 16 or later. We can’t ensure compatibility or full-feature functionality with older operating systems.
Find An Answer
Earphones/headphones not appearing in the ShurePlus PLAY app.
How to export or share recordings from the Motiv app
PLAY app: I'm not seeing all of my music
Can I make finer volume adjustments on my Aonic headphones/earphones?
Why can't I hear the audio I recorded with my MV88+?
AONIC 215 2nd Generation / TW2 FAQ
Comparable Products
ShurePlus MOTIV™
MOTIV™ Mobile Recording App
ShurePlus MOTIV mobile recording app offers recording, monitoring, and control with all Shure MOTIV Digital Microphones and recording solutions.
MOTIV™ Video
MOTIV™ Video App
Shure MOTIV™ Video is a free iOS application enabling users to record high quality audio and video.