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Software & Firmware Archives

Type

Release Title

Latest Version

Associated Products

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Firmware
1.2.52
June 30, 2020 View All Updates

Initial Release

 

Known Issues

  • AD4 receivers indicate “Ready” status for a transmitter firmware update while the transmitter is in Standby mode, but the update will immediately fail.
  • In the Device and Channel Home menus, AD4 receivers will erroneously show a “?” battery status for Q5X transmitters. To see the accurate battery level, go to the “Transmitter Details” menu.
  • In “Transmitter Details,” AD4 receivers incorrectly report Q5X transmitter audio as “Unknown” rather than On or Mute
  • IR Sync may fail while loading custom groups to Q5X transmitters
  • Minor audio artifacts may be experienced during IR Sync with Q5X transmitters
  • When operating Wireless Workbench or ShurePlus Channels, some labels and icons for Q5X transmitters may be missing

Notes

  • This firmware is compatible with Q5X AquaMic™ and Q5X PlayerMic®
  • To install Q5X firmware on devices:
    1. Download Q5X 1.2.52 firmware from Shure Update Utility (user guide)
    2. Connect to the AD4D or AD4Q receiver, and in the Hosted Tx section, select Q5XTx 1.2.52
    3. Send the update to the receiver
    4. Use IR Sync to update the transmitter firmware
  • AD4D and AD4Q can only host one transmitter firmware image at a time; if you also need to update Axient Digital transmitters, please repeat the above process, but select an ADTx firmware version.
  • To operate Q5X AquaMic™ and Q5X PlayerMic® version 1.2.52 with other Shure systems and software, see the following list of minimum versions:
    • AD4D 1.2.73
    • AD4Q 1.2.73
    • Wireless Workbench 6.13.2
    • ShurePlus Channels 1.4.2
    • Shure Update Utility 2.4.7
App
2.1.1
June 2, 2020 View All Updates

Improvements

  • Bug fixes
  • Bug fixes and iOS 13 compatibility

Known Issues

  • The app can play files that are stored in on the device’s music library. To enable this, go to the iOS Settings app, select PLAY from the list of apps, and turn on the “Allow PLAY to access Media & Apple Music” setting.
  • The app only plays files that are stored locally on the device. Some tracks that are stored in the cloud may appear grayed out in the app, but they cannot be played.

Notes

  • User Guide
  • Supports iPhone 5S and later – iPad and iPod Touch are not supported.
  • Compatible with iOS 11.3 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback).
Firmware
7.9.4
June 2, 2020 View All Updates
Download not available

Improvements

  • Improvements to Environment Mode
  • Improved connectivity
  • Earphone optimization for all Shure Earphones
  • Battery level reporting improvements
  • Improvements to prompts
  • Improvements to muting
  • Environment Mode for Phone Calls: Users can double press either adapter during a phone call to turn Environment Mode on or off
  • Bug fixes

Notes

  • User guide
  • Firmware updates will be available in the ShurePlus PLAY app
App
2.9.3
June 2, 2020 View All Updates

Improvements

  • Bug fixes

Notes

  • User Guide
  • MV88+ User Guide
  • This version supports Android 7.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback).
  • NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.
App
2.1.1
June 2, 2020 View All Updates

Improvements

  • Bug fixes

Notes

  • User Guide
  • Compatible with Android 6.0 and higher. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (Settings > Feedback)
Firmware
1.2.73
June 1, 2020 View All Updates

Bug Fixes

  • Fixed bugs that sometimes caused chargers on the network to become out of sync with Wireless Workbench

Notes

  • User Guide
  • To operate SBC840 version 1.2.73 with other Shure devices and software, see the following list of minimum versions:
  • Shure Update Utility 2.4.7
  • Wireless Workbench 6.13.2
Firmware
1.2.73
June 1, 2020 View All Updates

Improvements

  • Support for new frequency bands:
    • Indonesia: G63 487 MHz – 636MHz
    • Thailand: P55 694 MHz – 806 MHz
  • Improved mitigation against ShowLink connection failures
  • Support for Dante Domain Manager and Dante Device Lock

Notes

  • User Guide
  • Command Strings
  • AD4Q version 1.2.73 is compatible with AD4Q devices on version 1.2.73 and below, but it is recommended to update all devices used together to the same firmware version.
  • To operate AD4Q version 1.2.73 devices with other Shure systems and software, see the following list of minimum versions:
    • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.73
    • Axient Digital AD4D/Q Receivers 1.2.73
    • Axient AXT600 Spectrum Manager 2.1.31
    • SBRC Shure Battery Rack Charger 1.1.5
    • Shure Update Utility 2.4.7
    • ShurePlus Channels 1.4.2
    • Wireless Workbench 6.13.2
Firmware
1.2.73
June 1, 2020 View All Updates

Improvements

  • Improved mitigation against ShowLink connection failures

Notes

  • User Guide
  • To operate AD610 version 1.2.73 devices with other Shure systems and software, see the following list of minimum versions:
    • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.73
    • Axient Digital AD4D/Q Receivers 1.2.73
    • Axient AXT400 Receiver 2.1.11
    • Axient AXT100/200 2.1.11
    • SBRC Shure Battery Rack Charger 1.1.5
    • Shure Update Utility 2.4.7
    • ShurePlus Channels 1.4.2
    • Wireless Workbench 6.13.2
Firmware
1.2.73
June 1, 2020 View All Updates

Bug Fixes

  • Fixed bugs that sometimes caused chargers on the network to become out of sync with Wireless Workbench

Notes

  • User Guides: SBC220SBC240
  • To operate SBC220 or SBC240 version 1.2.34 with other Shure devices and software, see the following list of minimum versions:
    • Shure Update Utility 2.4.7
    • Wireless Workbench 6.13.2
Firmware
1.2.73
June 1, 2020 View All Updates

Improvements

  • Support for new frequency bands:
    • Indonesia: G63 487 MHz – 636MHz
    • Thailand: P55 694 MHz – 806 MHz
  • Improved mitigation against ShowLink connection failures
  • Support for Dante Domain Manager and Dante Device Lock

Notes

  • User Guide
  • Command Strings
  • AD4D version 1.2.73 is compatible with AD4D devices on version 1.2.73 and below, but it is recommended to update all devices used together to the same firmware version.
  • To operate AD4D version 1.2.73 devices with other Shure systems and software, see the following list of minimum versions:
    • Axient Digital AD1/2 and ADX1/1M/2 Transmitters 1.2.73
    • Axient Digital AD4D/Q Receivers 1.2.73
    • Axient AXT600 Spectrum Manager 2.1.31
    • SBRC Shure Battery Rack Charger 1.1.5
    • Shure Update Utility 2.4.7
    • ShurePlus Channels 1.4.2
    • Wireless Workbench 6.13.2