Software & Firmware Archiv

Important

• Update all GLX-D devices in a configuration to the same firmware version.
• To update or downgrade GLXD4 receivers, use Shure Update Utility version 2.4.3 and download the appropriate firmware.

Improvement

• Changed the version number for GLXD4/6 receivers to 2.2.5 to allow all GLX-D devices in a configuration with GLXD4R and UA846Z2 devices to have the same firmware version.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions.
• If you have GLXD4 version 2.1 and update to version 2.2.5, you will not be able to downgrade back to version 2.1.
• To operate GLXD4 version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.5
  • GLX-D GLXD4/4R/6 Receivers 2.2.5
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.4.3

Important

Update all GLX-D devices in a configuration to the same firmware version

Improvement

• Changed the version number for GLXD4/6 receivers to 2.2.5 to allow all GLX-D devices in a configuration with GLXD4R and UA846Z2 devices to have the same firmware version.

Known Issue

• After attempting to downgrade GLX-D devices from version 2.2.5 to version 2.0.0.1, Shure Update Utility will maintain the same version number followed by an asterisk (*) and incorrectly state in the Event Log that the firmware failed to install. The firmware downgrade will actually be successful.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions.
• To operate GLXD6 version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.5
  • GLXD4/4R/6 Receivers 2.2.5
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.3

IMPROVEMENT

• GLXD4R and UA846Z2 compatibility

NOTES

• GLX-D devices on version 2.0.0.1 or higher are not compatible with earlier versions.
• To operate GLXD1/2 Transmitters on version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD4 Wireless Receiver  2.0.0.1
  • GLXD4R Wireless Receiver 2.2.5
  • GLXD6 Guitar Pedal Receiver 2.0.0.1
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.3

IMPROVEMENT

• GLXD4R and UA846Z2 compatibility

NOTES

• GLX-D devices on version 2.0.0.1 or higher are not compatible with earlier versions.
• To operate GLXD1/2 Transmitters on version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD4 Wireless Receiver  2.0.0.1
  • GLXD4R Wireless Receiver 2.2.5
  • GLXD6 Guitar Pedal Receiver 2.0.0.1
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.3

Improvements

• OS Support
  • Added compatibility with macOS Sierra (10.12), including signing Wireless Workbench with Gatekeeper (macOS only)
• General UI
  • Optimized UI to render on high-resolution screens
  • Improved performance of Monitor view with large counts of Channel Strips
  • Added "View Release Notes" to Help menu
  • Added "Open Recent Show" to File menu
  • Added "Assign Color" to context menu of Properties Panels
• Remote Device Connection
  • Added option to connect to remote devices through a VPN Connection. After a VPN connection is established, go to Network Preferences in WWB6, select the NIC of your VPN, and then specify the IP addresses of remote devices.
• Timeline
  • Fixed issue that stopped recording ShowLink data if UHF reception was lost.
  • Added capability to record and display ShowLink data per channel slot.
  • Added the following new system events:
    • Active Tx Change
    • Audio Mode Change
    • Audio Peak Overload
    • RF Power Change
  • Added Y-axis color scales to the plot views of RF, Audio, and Battery data streams.
  • Added "Keep channels armed" option after a Timeline recoding has finished in order open a new Timeline tab to record another Timeline with the same channels.
  • Improved presentation of Antenna Status for ULX-D systems to represent Interference states (red).
  • Improved presentation of Frequency Diversity channels while recording.
  • Increased time resolution for markers to 100 ms.
• Frequency Coordination
  • Updated coordination preference for "minimum spacing from TV channel" to support different spacing for leading and trailing edges of an avoided TV channel.
  • Added context menu options to frequency headers in Coordination Workspace (delete groups of frequencies, move to another zone)
  • Added ability to import a list of frequencies from common file formats (.csv, .txt) into Exclusions dialog.
• TV Management
  • Added a coordination preference to "Ignore scan peaks within an excluded TV channel".
  • Fixed issue that prevented WWB version 6.12.0 from importing TV exclusion files that were created by previous WWB versions and had "Countries with 6 MHz (Japan)" as the selected country.
• New Device/Band Support
  • ULX-D bands: G62, Z17, Z18, Z19, Z20
  • QLX-D bands: Z17, Z18, Z19, Z20
  • Shure Battery Rack Charger (SBRC)

Known Issues

• When connecting to AXT400, AXT610, and AXT transmitters across subnets (as Remote Devices), ShowLink connectivity between the transmitter and other components is not fully functional. Linked transmitter status from the vantage point of the receiver and the Access Point will show as not connected.
• Checking for Wireless Workbench 6 updates using Shure Update Utility 2.2.2.8 will not detect new versions of Wireless Workbench.
• If you are running the Mac OS X Yosemite Operating System, be sure to run version 10.10.4 or later. Earlier beta versions of the Operating System are not supported.
• On Macs, when users open show files and launch the Frequency Analysis dialog (by checking the checkbox and pressing “Analyze”), the Frequency Coordination tab may stop responding to keyboard inputs (for example, editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g.: Inventory or Monitor) and then reselect the Frequency Coordination tab.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
• When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

• Version 6.12.1 requires 64-bit systems. To use Wireless Workbench 6 on a 32-bit system, install and run version 6.12.0.88 or older. Get previous versions
• WWB6 Help now opens in your system’s default browser and does not require internet connectivity to access it.
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8