Wireless Workbench 6 System Control Software

Wireless Workbench 6 System Control Software

Wireless Workbench® 6 software works in concert with Shure wireless systems Axient®, ULX-D® Digital, QLX-D® Digital and UHF-R®, plus PSM®1000 Personal Monitor System. A rich user interface and robust features help to manage and monitor wireless system performance over the network, from pre-show planning through post-performance analysis.

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New Features in Version 6.12

Inventory Management
Presets enable users to save sets of parameters to a file and quickly apply them to one or more selected devices.
Frequency Coordination
  • Scan peaks can be managed and classified with greater flexibility and extended equipment profiles.
  • Intermod spacings can be ignored for groups of frequencies during frequency coordination.
  • Coordination order customization can be performed ad-hoc in the Coordination Workspace.
Live Monitoring
Timeline is a new logging utility designed to capture important channel status information over time, such as RF level, audio level, interference detection, ShowLink® Signal Strength, and more. This feature records data for extended durations with efficient file storage, enabling users to accurately archive and review the performance of their wireless systems.
Watch our Timeline overview video to learn more about using Timeline.
Enterprise Networking                                                                   
  • Remote Device Connection enables users to connect Wireless Workbench to devices across subnets.
  • Access Control enables devices to be protected from unauthorized changes via Shure software.

Legacy Features

Hear from audio engineers in the field how they use the key software features in our Wireless Workbench 6 overview video.

System requirements: Windows or Mac OS X

Release Notes
Version: 6.12.0
Release Date: 10/13/2016

New Features

Timeline: A comprehensive logging utility designed to capture channel status information over time, including RF Level/Antenna Status, Audio Level, Interference, ShowLink, and more.

  • Record data for up to 120 channels at a time, and for an effectively unlimited amount of time (provided sufficient hard drive space).
  • Markers can be added and customized, as well as be placed automatically to correspond with certain important conditions, like RF Dropouts.
  • Monitor view includes "Mini Timeline", featuring a buffer of 1-5 minutes of Timeline data for all networked channels. Start a new Timeline with this data using the "Auto-Timeline" control.

Get More Frequencies: Several features to better serve high-channel-count frequency coordination.

  • Scan Peak Management
    • The Scan Peak threshold is now displayed on the coordination plot (orange). This threshold assumes that scan peaks above it are active transmitters, and thusly assigns an equipment profile to the frequency of the scan peak to protect and/or avoid this transmission.
    • In Preferences > Coordination > General, a new preference allow users to specify the default equipment profile to be associated with scan peaks above the threshold.  
    • For more information about the "Generic" profiles that are associated with scan peaks by default, see the Help System.
  • Ignore IMDs: In extremely RF-dense environments, or where very high channel counts are necessary, some users choose to ignore certain IMD products for RF channels for which they know transmitters will not be proximate. WWB6 now lets users do this as a part of the main frequency coordination workflow per group of frequency.
  • Coordination Order Enhancements
    • Users can now rearrange Compatibility Keys (system frequency headers, like "UHF-R G1") directly in the Coordination Workspace by dragging and dropping the headers around in the list. This rearrangement will override the preferences, and directly determine the order in which frequencies are coordinated.
    • The order can be reset to the default (as specified in Preferences > Coordination > Coordination Order) at any time.
Remote Device Connection
  • In environments where devices are managed in separate subnets (ex: separate VLANs for each floor of a building, venue in a park, etc.), WWB6 can now connect to devices outside the subnet in which it is connected. 
  • Once connected to the software, remote devices within WWB are just like local discovered devices in every way.
  • All IP addresses within the Remote Device List (RDL) will be saved like a preference, and will persist the next time WWB6 is launched (regardless of whether a show file was saved or not).
  • Feature Constraints: (see the Help System for a full description of setup recommendations and feature requirements)
    • Remote Device Connection will be supported by the following systems:
      • Axient
      • ULX-D
      • PSM 1000
  • All remotely connected devices must be routable through the selected Network Interface Card (NIC) selected in Preferences > Network > Interface.
  • Permissions must be set such that WWB6 has the same access (through firewalls, port restrictions, etc.) to remote devices that it has with local devices.
  • While not required, it is strongly recommended to use Remote Device connection with statically IP addressed devices only. This feature will not track changing IP addresses in any environment (which is likely when using DHCP).
  • Connection to devices via a VPN connection is not supported at this time.
Access Control: PIN protection for networked devices to prevent them from being changed by unauthenticated Shure software.
  • Assign a PIN to a Shure networked wireless device. Shure software will monitor those devices, but prevent control of devices that have not authenticated. Enter the PIN to authenticate and gain access to control that device.
  • Feature Constraints (see the Help System for a full description of setup recommendations and feature requirements)
    • Access Control is supported by select systems running the following minimum firmware versions:
      • Axient AXT400 - 1.17.9
      • ULX-D ULXD4/D/Q - 2.0.19
      • PSM 1000 P10T - 1.4.2
Presets: Leveraging the Inventory Sidebar, users can save sets of parameters to a file and quickly apply them to selected devices, as opposed to manually setting parameter values each time before deploying changes to one or more devices.


ShowLink Tx Controls in Channel Strips: For ShowLink compatible systems, transmitter controls are now available as a part of the channel strip. This allows users to change RF Mute and Tx Gain from the Monitor View.

Coordination Plot Interaction Enhancements

  • Zooming in with the scroll wheel of a mouse now zooms in centered on where a cursor is within the plot.
  • Scrolling through the plot can now be done by clicking and dragging the background of the plot. 
  • Right-click "Full Screen" option has been added to the Coordination plot.
  • TV Channels can be excluded from the Coordination plot by right-click menu.
  • The Frequency and Coordination plots have been extended to support a frequency range between 30 - 2000 MHz. This also extends to custom equipment profile specification (allowable frequency range) and frequency coordination (coordinate-able frequencies).
Coordination Workspace Enhancements
  • Frequencies can now be imported from a .txt or .csv file directly into the Coordination Workspace.
  • Locked frequencies within the Coordination Workspace are now non-editable (including manual frequency edits and drag-and-drop of markers).
  • When selecting frequencies to bring into the Coordination Workspace, the option to "Add all from Inventory and CFLs" has been added. 
Inventory View Enhancements
  • Online/offline presentation of devices has been updated.
  • IP address is now a displayable column.
  • "By Network" is now a sortable option, which divides devices by subnet.
  • The Inventory Report can now be sorted by a variety of sorting criteria.
Monitor View Enhancements
  • Timeline checkbox has been added, enabling users to display a "Mini Timeline".
  • Channel Strip Designer is renamed to "Monitoring Widget Designer" and allows for Mini Timeline configuration.
  • Channel Strips now have a "Tiny" size option.
  • Tags column has been added to the Device Chooser.

Additional Improvements

  • User Groups have been updated for Australia and the United Kingdom.
  • P10T Audio Input Level can now be saved as a part of a show file.
  • Support for High Speed and Low Speed fan modes for AXT400, AXT600, and all AXT63X models.
  • Support has been added for VHF TV channels, as well as DAB+ stations.
  • Added/updated TV data for Hungary, Belgium, and the Netherlands.
  • Support for the "Polarity" transmitter parameter for ULX-D.
  • Added equipment profile for Radio Active Designs UV-1G intercom system.
Known Issues
  • Users running Mac OS X Yosemite should run version 10.10.4 or later. Earlier beta versions of the Operating System are not supported by WWB6.
  • Mac users opening show files and launching the Frequency Analysis dialog (by checking the checkbox and pressing "Analyze") may find the Frequency Coordination tab unresponsive to keyboard inputs (e.g., editing or deleting frequencies with the keyboard). To work around this issue, select another tab in the application (e.g., Inventory or Monitor) and then reselect the Frequency Coordination tab.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace.  They can, however, be coordinated and analyzed.
  • When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • High Density mode for ULX-D has been renamed to "Modem Mode". Instead of High Density mode "Off" vs "On", this parameter will now be referred to as Modem Mode "Standard" vs "High Density".
  • Tags that have been added to a show file, but are not assigned to any devices, are not saved within the show file.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
  • On Windows 7, WWB6 will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
    • Insert a DHCP server onto the network and set the machine and Shure devices to accept automatic IP addressing.
    • Statically assign the machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

View a history of release notes from version through 6.11.3

Software & Downloads


File Language Type File Size
Axient Wireless Brochure English PDF 1.4 mb
PSM 900 & PSM 1000 Brochure English PDF 972 kb
QLX-D Digital Wireless Brochure English PDF 578 kb
UHF-R Brochure English PDF 581 kb
ULX-D Brochure English PDF 1.17 mb

User Guides

File Language Type File Size
Wireless Workbench 6 Quick Start Guide English PDF 1.72 mb

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