Software

Designer

Versions

Date Posted

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6.1.1
14/06/2024

Improvements

  • Bug fixes
  • Compatibility with IntelliMix Room. IMX-R runs on Windows and makes the computer a Dante endpoint.

PC Requirements

  • Supported Operating Systems
    • Windows 10 (Professional or Enterprise), 64-bit edition
    • Windows 11 (Professional or Enterprise), 64-bit edition
  • Minimum Hardware Requirements
    • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
    • RAM: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only
    • Processor
      • 8-generation Core i5 family processor
      • 4 physical cores
      • 6 threads (logical processors)
      • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

  • Supported Operating Systems
    • macOS 13.3.1 (Ventura) minimum
  • Minimum Hardware Requirements
    • Apple M1 or Apple M2 (Intel i5 processor)
    • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
    • Physical memory: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only

Pre-Upgrade Requirements

  • Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

  1. Users must update device firmware using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
  2. Download Designer 6 from the Shure website, and then install the application
  3. Launch the Designer 6 software application
  4. Go to the Preferences tab
  5. Select the appropriate NIC to discover all the devices in ecosystem
  6. Go to the Online devices to validate device firmware
  7. Perform tasks as desired

Compatibility

  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 6.1.0
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXA920 6.0.39
    • MXA901 6.0.39
    • MXA902 6.1.64
    • MXA-MUTE 6.0.25
    • MXN5-C 6.0.17
    • P300 6.0.38
  • It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
  • IntelliMix Room is supported in this release.
  • Note the applicable firmware version for IMX-Room designs and deployments.

File Conversion

  • Project file conversion from Designer version 3.X is not supported in Designer 6.
  • Reference the following steps to convert project files to room design files:
    • To export projects from Designer 4.X:
      1. Open Designer 4.X
      2. Go to “my projects”
      3. Click on the 3 dots in right side of your project – select “Export”
      4. A <your_project_name>.dprj file has been created and saved to default download folder
    • To import into Designer 6:
      1. Open Designer 6
      2. Go to “File -> Open”
      3. Navigate to and select <your_project_name>.dprj
      4. Import file dialog appears – click “Choose save location”
      5. Select a folder where the converted room files should be stored e.g <my_rooms>
      6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
      7. Select all the rooms that you want to import
      8. Click on “Open selected rooms”
      9. All rooms selected are now opened in their own tab
      10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

  • Installer processes may fail during upgrade
    • Workaround: Allow the uninstaller process to finish, then restart installation
  • After a device firmware installation and a “device version to install” version stops at “Discovering...”
    • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
  • Issue ID# 5962: Automatic conflict resolution is not happening in empty online rooms. This issue occurs after clearing an offline room (room containing only offline devices). If an online device is added to the previously cleared empty room and a removed offline device comes back online, the room will enter the conflicted state and not resolve automatically.
    • Workaround: User must create a new room design after clearing the offline room, and/or delete the previously cleared offline room.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Shure Web Device Discovery
  • Event Logs paths
    • Windows:
      • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
    • macOS
      • ~/Library/Logs/Shure Designer 6/
  • Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
  • Previous Designer versions will not be removed when Designer 6 is installed.
6.1.0
28/05/2024
Download not available

Improvements

  • Compatibility with IntelliMix Room. IMX-R runs on Windows and makes the computer a Dante endpoint.
  • Improvements to performance reliability, run-time diagnostics and retries of deployment
  • Enhancement to streamline device firmware updating
  • Workflow improvements:
    • Menu tabs include enhancements to design workflow, end-to-end deployment workflow and messaging
    • Preferences tab options now include:
      • Applicable NIC to connect to devices
      • Desired dark or light mode
      • Online room editing
    • Improved Property Panel with a retractable sidebar on the design environment along with the toolbar. The sidebar allows users to view or adjust design properties and device settings.

PC Requirements

  • Supported Operating Systems
    • Windows 10 (Professional or Enterprise), 64-bit edition
    • Windows 11 (Professional or Enterprise), 64-bit edition
  • Minimum Hardware Requirements
    • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
    • RAM: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only
    • Processor
      • 8-generation Core i5 family processor
      • 4 physical cores
      • 6 threads (logical processors)
      • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

  • Supported Operating Systems
    • macOS 13.3.1 (Ventura) minimum
  • Minimum Hardware Requirements
    • Apple M1 or Apple M2 (Intel i5 processor)
    • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
    • Physical memory: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only

Pre-Upgrade Requirements

  • Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

  1. Users must update device firmware using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
  2. Download Designer 6 from the Shure website, and then install the application
  3. Launch the Designer 6 software application
  4. Go to the Preferences tab
  5. Select the appropriate NIC to discover all the devices in ecosystem
  6. Go to the Online devices to validate device firmware
  7. Perform tasks as desired

Compatibility

  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 6.1.0
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXA920 6.0.38
    • MXA901 6.0.39
    • MXA902 6.1.64
    • MXA-MUTE 6.0.25
    • MXN5-C 6.0.17
    • P300 6.0.38
  • It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
  • IntelliMix Room is supported in this release.
  • Note the applicable firmware version for IMX-Room designs and deployments.

File Conversion

  • Project file conversion from Designer version 3.X is not supported in Designer 6.
  • Reference the following steps to convert project files to room design files:
    • To export projects from Designer 4.X:
      1. Open Designer 4.X
      2. Go to “my projects”
      3. Click on the 3 dots in right side of your project – select “Export”
      4. A <your_project_name>.dprj file has been created and saved to default download folder
    • To import into Designer 6:
      1. Open Designer 6
      2. Go to “File -> Open”
      3. Navigate to and select <your_project_name>.dprj
      4. Import file dialog appears – click “Choose save location”
      5. Select a folder where the converted room files should be stored e.g <my_rooms>
      6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
      7. Select all the rooms that you want to import
      8. Click on “Open selected rooms”
      9. All rooms selected are now opened in their own tab
      10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

  • Installer processes may fail during upgrade
    • Workaround: Allow the uninstaller process to finish, then restart installation
  • After a device firmware installation and a “device version to install” version stops at “Discovering...”
    • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
  • Issue ID# 5962: Automatic conflict resolution is not happening in empty online rooms. This issue occurs after clearing an offline room (room containing only offline devices). If an online device is added to the previously cleared empty room and a removed offline device comes back online, the room will enter the conflicted state and not resolve automatically.
    • Workaround: User must create a new room design after clearing the offline room, and/or delete the previously cleared offline room.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Shure Web Device Discovery
  • Event Logs paths
    • Windows:
      • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
    • macOS
      • ~/Library/Logs/Shure Designer 6/
  • Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
  • Previous Designer versions will not be removed when Designer 6 is installed.
6.0.1
25/03/2024
Download not available

Improvements

  • Improvement to performance reliability, run-time diagnostics, and retries of deployment
  • Enhancement to streamline device firmware updating

PC Requirements

  • Supported Operating Systems
    • Windows 10 (Professional or Enterprise), 64-bit edition
    • Windows 11 (Professional or Enterprise), 64-bit edition
  • Minimum Hardware Requirements
    • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
    • RAM: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only
    • Processor
      • 8-generation Core i5 family processor
      • 4 physical cores
      • 6 threads (logical processors)
      • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

  • Supported Operating Systems
    • macOS 13.3.1 (Ventura) minimum
  • Minimum Hardware Requirements
    • Apple M1 or Apple M2 (Intel i5 processor)
    • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
    • Physical memory: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only

Pre-Upgrade Requirements

  • Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

  1. Users must update device firmware from release 4.X / 5.X using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
  2. Download Designer 6 from the Shure website, and then install the application
  3. Launch the Designer 6 software application
  4. Go to the Preferences tab
  5. Select the appropriate NIC to discover all the devices in ecosystem
  6. Go to the Online devices to validate device firmware
  7. Perform tasks as desired

Compatibility

  • This version of Designer is compatible with the following recommended firmware versions:
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXA920 6.0.38
    • MXA901 6.0.39
    • MXA902 6.0.32
    • MXA-MUTE 6.0.25
    • MXN5-C 6.0.17
    • P300 6.0.38
  • It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
  • PLEASE NOTE: Intellimix Room Audio Processing Software (IMX-Room) is not yet supported in Designer 6. At this time, use Designer 4.7 for IMX-Room designs and deployments. 

File Conversion

  • Project file conversion from Designer version 3.X is not supported in Designer 6.
  • Reference the following steps to convert project files to room design files:
    • To export projects from Designer 4.X:
      1. Open Designer 4.X
      2. Go to “my projects”
      3. Click on the 3 dots in right side of your project – select “Export”
      4. A <your_project_name>.dprj file has been created and saved to default download folder
    • To import into Designer 6.0:
      1. Open Designer 6.0
      2. Go to “File -> Open”
      3. Navigate to and select <your_project_name>.dprj
      4. Import file dialog appears – click “Choose save location”
      5. Select a folder where the converted room files should be stored e.g <my_rooms>
      6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
      7. Select all the rooms that you want to import
      8. Click on “Open selected rooms”
      9. All rooms selected are now opened in their own tab
      10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

  • Installer processes may fail during upgrade
    • Workaround: Allow the uninstaller process to finish, then restart installation
  • After a device firmware installation and a “device version to install” version stops at “Discovering...”
    • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
  • Issue ID# 5935: Default file names may be rejected by Windows or macOS due to operating system file naming constraints.
    • Workaround: Rename the file that was saved in Mac and open it in Windows.
  • Issue ID# 6263: User may encounter missing devices and routes when trying to open a saved file during deployment flow.
    • Workaround: Close and reopen Designer, then try to open the file.
  • Issue ID# 6298: When resizing or selecting the coverage area, then trying to reposition it, the coverage may momentarily jump to the original position and then back to the new position.
    • Workaround: Rate of occurrence is sporadic, contact Shure Customer Support team for assistance if anomaly is persistent.
  • Issue ID# 6394: In the MXA920 S/R, reset to default option is not working as expected when added coverages are hidden one by one after adding them. and then clicking on reset to default option in properties panel.
    • Workaround: Switch tabs then return to the coverage tab.
  • Issue ID# 6450: Room conflict dialog may not appear in an online password protected room if a device is not online or missing, and user may be unable to remove the missing device.
    • Workaround: User must get the missing device online; otherwise, move online devices to a new room.
  • Issue ID# 6460: User may encounter a delay on password selection deploying to devices with and without passwords set.
    • Workaround: Wait 7-10 seconds for the password selection options to become available.
  • Issue ID# 6462: User is unable to set a common device password in an online room when room contains some device with passwords and some devices without passwords.
    • Workaround: Use the deployment workflow to set and synchronize the room password. Otherwise, individually remove each device’s password so that all devices are not password protected and reset the room password.
  • Issue ID# 6466: When working with Virtual room and not adding or removing a device (i.e. changing a device mute state), device settings will not be saved.
    • Workaround: Save the design file manually after configuring settings.
  • Issue ID# 6470: In the coverage view, the MXA310 property panel may not refresh after setting device properties.
    • Workaround: Switch tabs and return to the coverage view.
  • Issue ID# 6476: When using streamlined deployment with MXA-MUTE, the latest audio rout changes may not be reflected in the online room.
    • Workaround: Use standard deployment when deploying a room that contains a MXA-MUTE device.
  • Issue ID# 6477: It is possible to start import or clear of multiple P300 device presets at the same time, and this could result in a failure to import or clear.
    • Workaround: If user encounters a failure, wait for 30 seconds, then retry the operation and it will be successful.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Shure Web Device Discovery
  • Event Logs paths
    • Windows:
      • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
    • macOS
      • ~/Library/Logs/Shure Designer 6/
  • Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
  • Previous Designer versions will not be removed when Designer 6 is installed.
6.0.0
29/02/2024
Download not available

The Designer 6 Application Software enables networked audio system integrators, consultants, and end-users to design, configure, and deploy both online and offline on-premise device installations for variety of Shure microphones, loudspeakers, processors, controls, and hybrid devices for optimal audio coverage.

New Features

  • Apple Mac and PC Compatibility
    • Compatibility with Windows 10, Windows 11, and macOS
    • There is no problem if different people working on a project use different computers.
    • Regardless of the OS, Designer 6 can be leveraged for easy designs and deployments, and room files are compatible across platforms.
  • Multi-platform Flexibility
    • This is a practical approach beneficial for having both Designer and Designer 6 software applications reside/run on the same computer.
  • Tab View
    • Layout for efficient organization and accessibility of multiple room or design files from a single pane of glass
  • 802.1x Security
    • Encrypted data communications between Shure software applications and Microflex Ecosystem devices that have built-in features to enhance system security.
  • Streamlined Collaboration
    • A technician does not require original design files to discover online rooms with any instance of Designer 6 connected to the same network as the devices.
  • Room information stored in devices
    • As the room design is stored in each device, a technician does not need to have the as-built design file. By opening the Online Rooms tab in Designer 6 and selecting the room, the design can be opened for easy viewing and servicing.
  • Prior design projects are easily converted to Designer 6 files without affecting your  database for servicing legacy devices

Improvements

  • Menu tabs
  • Enhanced design workflow
  • Enhanced end-to-end deployment workflow and messaging
  • Improved Preferences Tab with options to select:
    • Applicable NIC to connect to devices
    • Desired dark or light mode
    • Online room editing
  • Improved Property Panel
    • Retractable sidebar on the design environment along with the toolbar
    • The sidebar allows users to view or adjust design properties and device settings

PC Requirements

  • Supported Operating Systems
    • Windows 10 (Professional or Enterprise), 64-bit edition
    • Windows 11 (Professional or Enterprise), 64-bit edition
  • Minimum Hardware Requirements
    • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
    • RAM: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only
    • Processor
      • 8-generation Core i5 family processor
      • 4 physical cores
      • 6 threads (logical processors)
      • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

  • Supported Operating Systems
    • macOS 13.3.1 (Ventura) minimum
  • Minimum Hardware Requirements
    • Apple M1 or Apple M2 (Intel i5 processor)
    • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
    • Physical memory: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only

Pre-Upgrade Requirements

  • Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

  1. Users must update device firmware from release 4.X / 5.X using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
  2. Download Designer 6 from the Shure website, and then install the application
  3. Launch the Designer 6 software application
  4. Go to the Preferences tab
  5. Select the appropriate NIC to discover all the devices in ecosystem
  6. Go to the Online devices to validate device firmware
  7. Perform tasks as desired

Compatibility

  • This version of Designer is compatible with the following recommended firmware versions:
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXA920 6.0.38
    • MXA901 6.0.39
    • MXA902 6.0.32
    • MXA-MUTE 6.0.25
    • MXN5-C 6.0.17
    • P300 6.0.38
  • It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
  • PLEASE NOTE: Intellimix Room Audio Processing Software (IMX-Room) is not yet supported in Designer 6. At this time, use Designer 4.7 for IMX-Room designs and deployments. 

File Conversion

  • Project file conversion from Designer version 3.X is not supported in Designer 6.
  • Reference the following steps to convert project files to room design files:
    • To export projects from Designer 4.X:
      1. Open Designer 4.X
      2. Go to “my projects”
      3. Click on the 3 dots in right side of your project – select “Export”
      4. A <your_project_name>.dprj file has been created and saved to default download folder
    • To import into Designer 6.0:
      1. Open Designer 6.0
      2. Go to “File -> Open”
      3. Navigate to and select <your_project_name>.dprj
      4. Import file dialog appears – click “Choose save location”
      5. Select a folder where the converted room files should be stored e.g <my_rooms>
      6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
      7. Select all the rooms that you want to import
      8. Click on “Open selected rooms”
      9. All rooms selected are now opened in their own tab
      10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

  • Installer processes may fail during upgrade
    • Workaround: Allow the uninstaller process to finish, then restart installation
  • After a device firmware installation and a “device version to install” version stops at “Discovering...”
    • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
  • Issue ID# 5935: Default file names may be rejected by Windows or macOS due to operating system file naming constraints.
    • Workaround: Rename the file that was saved in Mac and open it in Windows.
  • Issue ID# 6263: User may encounter missing devices and routes when trying to open a saved file during deployment flow.
    • Workaround: Close and reopen Designer, then try to open the file.
  • Issue ID# 6298: When resizing or selecting the coverage area, then trying to reposition it, the coverage may momentarily jump to the original position and then back to the new position.
    • Workaround: Rate of occurrence is sporadic, contact Shure Customer Support team for assistance if anomaly is persistent.
  • Issue ID# 6394: In the MXA920 S/R, reset to default option is not working as expected when added coverages are hidden one by one after adding them. and then clicking on reset to default option in properties panel.
    • Workaround: Switch tabs then return to the coverage tab.
  • Issue ID# 6450: Room conflict dialog may not appear in an online password protected room if a device is not online or missing, and user may be unable to remove the missing device.
    • Workaround: User must get the missing device online; otherwise, move online devices to a new room.
  • Issue ID# 6460: User may encounter a delay on password selection deploying to devices with and without passwords set.
    • Workaround: Wait 7-10 seconds for the password selection options to become available.
  • Issue ID# 6462: User is unable to set a common device password in an online room when room contains some device with passwords and some devices without passwords.
    • Workaround: Use the deployment workflow to set and synchronize the room password. Otherwise, individually remove each device’s password so that all devices are not password protected and reset the room password.
  • Issue ID# 6466: When working with Virtual room and not adding or removing a device (i.e. changing a device mute state), device settings will not be saved.
    • Workaround: Save the design file manually after configuring settings.
  • Issue ID# 6470: In the coverage view, the MXA310 property panel may not refresh after setting device properties.
    • Workaround: Switch tabs and return to the coverage view.
  • Issue ID# 6476: When using streamlined deployment with MXA-MUTE, the latest audio rout changes may not be reflected in the online room.
    • Workaround: Use standard deployment when deploying a room that contains a MXA-MUTE device.
  • Issue ID# 6477: It is possible to start import or clear of multiple P300 device presets at the same time, and this could result in a failure to import or clear.
    • Workaround: If user encounters a failure, wait for 30 seconds, then retry the operation and it will be successful.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Shure Web Device Discovery
  • Event Logs paths
    • Windows:
      • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
    • macOS
      • ~/Library/Logs/Shure Designer 6/
  • Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
  • Previous Designer versions will not be removed when Designer 6 is installed.
4.7.45
9/02/2024

Bug Fixes

  • This hotfix addresses the following anomalies:
    • In Designer release 4.7.35, whenever the Coverage Map of a live 920 is displayed, the lobe placements are incorrect when Auto Coverage is Off. All the lobes are “stacked” on each other.
    • Meanwhile, the web UI for the 920 in this scenario is correct, as well as the Designer 4.7.35 SDC for the 920. It’s only the Designer 4.7 Coverage Map that is the issue (and only when Auto Coverage is Off).
    • For this issue, in the Designer 4.7 Coverage Map, the x/y/z values for each lobe are correct (even though the visualization is incorrect). However, if a user tries to manually overwrite the x/y/z positions, they will still take effect, but the visualization in the Coverage Map will not change.
    • For this issue, in the Designer 4.7 Coverage Map, if the user clicks and drags a lobe, the change will take effect on the actual 920, and the updated position will be shown correctly in Designer (but only for the lobes that have been manually clicked and dragged).

Pre-Upgrade Requirements

  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer
  • Before you upgrade Designer:
    • Export project files
    • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

  • Supported Operating Systems
    • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
  • Supported Web Browsers
    • Chrome
    • Safari
    • Windows Edge
  • Minimum Hardware Requirements
    • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
    • 2 GB hard disk
    • i5 dual-core processor

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 4.2.0
    • ANIUSB-MATRIX 4.7.23
    • MXA310 4.7.8
    • MXA710 1.5.16
    • MXA910 4.7.13
    • MXA920 1.5.24
    • MXA902 5.0.115 (please see the FAQ for more information)
    • MXA-MUTE 1.5.23
    • MXN5-C 1.5.21
    • P300 4.7.24
4.7.35
12/01/2024
Download not available

Improvements

  • Update to large system performance discovery times

Pre-Upgrade Requirements

  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer
  • Before you upgrade Designer:
    • Export project files
    • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

  • Supported Operating Systems
    • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
  • Supported Web Browsers
    • Chrome
    • Safari
    • Windows Edge 
  • Minimum Hardware Requirements
    • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
    • 2 GB hard disk
    • i5 dual-core processor

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions: 
    • IntelliMix Room 4.2.0
    • ANIUSB-MATRIX 4.7.23
    • MXA310 4.7.8
    • MXA710 1.5.16
    • MXA910 4.7.13
    • MXA920 1.5.24
    • MXA902 5.0.115 (please see the FAQ for more information)
    • MXA-MUTE 1.5.23
    • MXN5-C 1.5.21
    • P300 4.7.24
4.7.25
13/06/2023
Download not available

New Features

  • MXA902 device support

Bug Fixes

  • Upon closing a room, the main window of Shure Designer will go blank, with a small popup at the top saying 'Failed to login to account'
  • Fixed issue where Designer 4.7.15 could fail to deploy a room design to MXA920

Pre-Upgrade Requirements

  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer
  • Before you upgrade Designer:
    • Export project files
    • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

  • Supported Operating Systems
    • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
  • Supported Web Browsers
    • Chrome
    • Safari
    • Windows Edge 
  • Minimum Hardware Requirements
    • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
    • 2 GB hard disk
    • i5 dual-core processor

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions: 
    • IntelliMix Room 4.2.0
    • ANIUSB-MATRIX 4.7.21
    • MXA310 4.7.8
    • MXA710 1.5.16
    • MXA910 4.7.13
    • MXA920 1.5.22
    • MXA902 5.0.115 (please see the FAQ for more information)
    • MXA-MUTE 1.5.17
    • MXN5-C 1.5.21
    • P300 4.7.21
4.7.15
15/03/2023
Download not available

Improvements

  • Device-related software improvements for enhanced operations

Pre-Upgrade Requirements

  • Requires Windows 10 (Professional or Enterprise), 64-bit edition
  • This version of Designer is currently supported on PC only
  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
  • Export project files before upgrading Designer
  • Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

  • Mute Sync does not work on Microsoft Teams Rooms when you join Zoom Rooms call

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 4.2.0
    • ANIUSB-MATRIX 4.7.21
    • MXA310 4.7.8
    • MXA710 1.5.16
    • MXA910 4.7.13
    • MXA920 1.5.22
    • MXA-MUTE 1.5.17
    • MXN5-C 1.5.21
    • P300 4.7.21
4.7.5
27/10/2022
Download not available

New Features

  • Added workflows to enable IntelliMix Room 4.0 Built-In Trial Licenses

Pre-Upgrade Requirements

  • Requires Windows 10 (Professional or Enterprise), 64-bit edition
  • This version of Designer is currently supported on PC only
  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
  • Export project files before upgrading Designer
  • Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

  • IntelliMix Room not discovered by Dante Domain Manager until IMXR upgrade, reinstall, or factory reset
    • Workaround:
      • Upgrade or reinstall IntelliMix Room
      • Perform a factory reset of IntelliMix Room
  • IntelliMix Room cannot enroll into Dante Domain Manager across Subnet
  • Mute Sync does not work on Microsoft Teams Rooms when you join Zoom Rooms call

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 4.0.0
    • ANIUSB-MATRIX 4.7.17
    • MXA310 4.7.8
    • MXA710 1.5.15
    • MXA910 4.7.13
    • MXA920 1.3.283
    • MXA-MUTE 1.5.16
    • MXN5-C 1.5.12
    • P300 4.7.17
4.7.2
27/07/2022
Download not available

Bug Fixes    

  • Resolved intermittent error condition associated with upgrading Designer from version 4.6.0 to 4.7.0 using network drives as the home drive
  • Resolved a persistent anomaly in which a MXA710 device configured as ceiling mount in the Routing page is visually presented as wall mount in the Coverage page

Pre-Upgrade Requirements

  • Requires one of the following operating systems:
    • Windows 10 (Professional or Enterprise), 64-bit edition
    • Windows 11 (Professional or Enterprise), 64-bit edition
  • This version of Designer is currently supported on PC only
  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
  • Export project files before upgrading Designer
  • Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

  • Dragging the PEQ filter curve rapidly for a long time will produce a delayed user response when using certain devices (MXA310, MXA910, MXA710, MXN5-C)
    • Workaround: Slow down drag and drop processes or manually key-in PEQ filter values
  • On the Coverage page when a device is selected and the property panel is visible, "Valid range" dialog numbers change when user clicks the +/- buttons on device height
  • When adjusting the device height on the Coverage Map, the Talker Height value may momentarily display a 0.01 meter change before settling.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 3.3.0
    • ANIUSB-MATRIX 4.7.16
    • MXA310 4.7.8
    • MXA710 1.5.13
    • MXA910 4.7.13
    • MXA920 1.1.161
    • MXA-MUTE 1.5.15
    • MXN5-C 1.5.12
    • P300 4.7.11
4.7.0
1/06/2022
Download not available

New Features

  • Added support for the MXA920 Ceiling Array Microphone
  • IntelliMix Room remote firmware update
  • IntelliMix Room Long Lease Handling

Improvements  

  • Misconfigured devices are discoverable, but not configurable, to help identify network configuration issues
  • Improved Firmware mismatch handling between virtual and live devices
  • Device firmware package files are now stored in the same file location as Shure Update Utility

Bug Fixes    

  • User is unable to export project files after upgrading from Designer 4.5 to 4.6
  • If devices in a room are missing from the network, user is unable to open the room
  • No IntelliMix Room input channel meters are displayed after user mutes the Automix Out channel
  • P300 PEQ filter 1 default value was set to Low cut
  • In certain environments, installing Designer 4.5 would require PC Administrator rights during installation (Error 10 indication displayed)

Pre-Upgrade Requirements

  • Requires Windows 10 (Professional or Enterprise), 64-bit edition
  • This version of Designer is currently supported on PC only
  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
  • Export project files before upgrading Designer
  • Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

  • Dragging the PEQ filter curve rapidly for a long time will produce a delayed user response when using certain devices (MXA310, MXA910, MXA710, MXN5-C)
    • Workaround: Slow down drag and drop processes or manually key-in PEQ filter values
  • On the Coverage page when a device is selected and the property panel is visible, "Valid range" dialog numbers change when user clicks the +/- buttons on device height
  • When adjusting the device height on the Coverage Map, the Talker Height value may momentarily display a 0.01 meter change before settling.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 3.3.0
    • ANIUSB-MATRIX 4.7.16
    • MXA310 4.7.8
    • MXA710 1.5.13
    • MXA910 4.7.13
    • MXA920 1.1.161
    • MXA-MUTE 1.5.15
    • MXN5-C 1.5.12
    • P300 4.7.11
4.6.0
5/11/2021
Download not available

New Features

  • USB Mute Sync
    • Added the ability to disable IntelliMix Room, P300, and ANIUSB Mute sync communication with software codec platforms
  • “Optimize“ feature
    • Gain Structure improvements
    • Audio routing and device combinations
    • EQ contour placement in signal chain
  • Add by IP (devices on the same subnet with Designer software)
    • Use “Add cross-subnet devices” to add devices on the same subnet using their IP address
      • If you add devices by IP address on the same subnet, you cannot forget those devices
      • Devices on the same subnet are automatically discovered by Designer and you cannot forget them

Improvements  

  • General improvements have been made to:
    • Performance
    • Device Discovery Time
    • Page Rendering

Bug Fixes    

  • In a network with more than 20 devices at location or 60 on the network, some actions will take longer due to increased network traffic
  • Selecting ”forget device” on a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support

Pre-Upgrade Requirements

  • This version of Designer requires Windows 10 (Professional or Enterprise), 64-bit edition
  • This version of Designer is currently supported on PC only
  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer
  • Upgrade Path
  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
  • Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues

  • Error 10 occurs during version 4.5.0 installation. Customer has to find an Administrator of the PC to complete installation, an inconvenience for system integrators when onsite doing setups or service calls.
    • Workaround: Obtain admin access for installation PC
  • Channel Rendering in version 4.5.0 – not all IntelliMix Room channels appears on laptop
  • When devices are missing from a network the room becomes inaccessible
  • Some Text will be displayed in English for French, Arabic, and German
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing channel count of Virtual IMX-Room device does not reset audio settings

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • This version of Designer is compatible with the following software and firmware versions:
    • IntelliMix Room 3.2.0
    • ANIUSB-MATRIX 4.6.7
    • MXA910 4.6.6
    • MXA710 1.4.2
    • MXA310 4.6.3
    • MXA-MUTE 1.4.4
    • MXN5-C 1.4.3
    • P300 4.6.6
  • Project files and database are not backwards compatible with earlier versions
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
4.5.0
15/09/2021
Download not available

New Features 

  • Support for IntelliMix Room® Denoiser
  • Added control to enable or disable Network Services for:
    • HTTP: Allows access to the device’s browser-based application
    • Command Strings: Allows third-party control systems to monitor and control the device
    • mDNS: Allows the device to be discovered by the Shure Web Device Discovery application
  • By disabling Network Services for certain features, you can protect ports that may be a security concern.

Performance Improvements   

  • Stability
  • Performance
    • Device discovery time for large systems
    • Responsiveness with a higher number of channels
    • Page load time

Bug Fixes     

  • When a device is being firmware updated, it will disappear and reappear in Designer
  • When enabling or disabling encryption or changing the Dante name on the IMX-Room, the device will go offline for a few seconds without warning

Pre-Upgrade Requirements 

  • Designer 4.5 requires Windows 10 (Professional or Enterprise), 64-bit edition
  • Designer 4.5 is currently supported on PC only
  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer

Upgrade Path 

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to 4.5. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation
  • Certain endpoint protection software may block the application, if you encounter this anomaly, whitelist the Designer installer or application

Known Issues 

  • When disassociating online devices from Virtual devices multiple times, Optimize may not create expected logical routes
    • Workaround: add new virtual devices and Optimize
  • Selecting “forget device” on a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered
    • Workaround: Close and re-open Designer or reboot device to see it as forgotten
  • Mute Sync will not work between devices running version 4.2 and 4.3 Firmware
    • Workaround: Ensure to update all P300 in the system to Designer 4.3
  • In a network with more than 20 devices in a room or 60 on the network, some actions will take longer due to increased network traffic
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When soloing a channel on MXA310, all channels will show as “gated on”
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing channel count of Virtual IMX-Room device does not reset audio settings
    • Workaround: Contact Support Center for assistance in the event occurrence

Notes 

  • User Guide
  • Designer 4.5.0 is compatible with the following software and firmware versions:
    • IntelliMix Room 3.1.0
    • ANIUSB-MATRIX 4.5.23
    • MXA910 4.5.8
    • MXA710 1.3.9
    • MXA310 4.5.8
    • MXA-MUTE 1.3.28
    • MXN5-C 1.3.8
    • P300 4.5.13
  • Project files and database are not backwards compatible with earlier versions
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ in version 4.5.0
4.4.1
23/02/2021
Download not available

Important

  • Before upgrading Designer versions, it’s recommended to export project files to back them up.
  • Upgrading directly from old versions such as Designer 3.0 or 3.1 to version 4.4 is not supported, nor is importing project files from 3.0 or 3.1 directly into 4.4; it’s recommended to upgrade to 3.2 first, then to 4.4 to maintain all projects.
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation.
  • Certain endpoint protection software may block the application; whitelist the Designer installer or application to fix this.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, new virtual devices created in Designer 4.4 are on version 4.4.X; those virtual devices can only be associated with online devices that are also on version 4.4.X.
  • windDesigner 4.4 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.4 files cannot be imported into earlier versions of Designer.
  • Designer may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.

Improvements

  • Device type support for ANIUSB
    • Note: Codec must support echo cancelation with ANIUSB
  • Call status support for P300, IMX-Room, and ANIUSB

Bug fixes

  • “Network ID is not valid” error in installer when Windows username contains a space
  • Installer error due to corrupted PowerShell setup
  • Various other bug fixes

Known Issues

  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When a device is being firmware updated, it will disappear and reappear in Designer.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When enabling or disabling encryption or changing the Dante name on the IMX-Room, the device will go offline for a few seconds without warning
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing channel count of virtual IMX-Room device does not reset audio settings
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize
  • Indications that show on the bottom of the Coverage map page may persist longer than expected
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • Mute Sync will not work between P300 devices running version 4.2 and 4.3 firmware. Please make sure to update all P300s in a system to version 4.3

Notes

  • Designer and SystemOn cannot be installed on the same machine
  • Designer User Guide
  • Designer 4.4.0 is compatible with the following software and firmware versions:
    • MXA910 4.4.11
    • MXA710 1.2.1
    • MXA310 4.4.9
    • IMX-Room version 3.0.1
    • P300 4.4.13
    • ANIUSB-MATRIX 4.4.14
    • MXN5-C 1.2.1
    • MXA-MUTE 1.2.4
  • Requires 64-bit Windows 10
  • Minimum system requirements have been updated; please see Designer User Guide
4.3.1
17/12/2020
Download not available

Important

  • Before upgrading Designer versions, it’s recommended to export project files to back them up.
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, new virtual devices created in Designer 4.3 are on version 4.3.X; those virtual devices can only be associated with online devices that are also on version 4.3.X.
  • Designer 4.3 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.3 files cannot be imported into earlier versions of Designer.
  • Designer may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.

Bug Fixes

  • ‘System not available' screen shows when opening Designer depending on Microsoft VC++ Redistributable versions installed on the computer
  • Installer error may occur if PowerShell is not available or is corrupted
  • Microphone lobe does not hold on to last set position intermittently
  • When saving and applying location presets in Live Mode, then attempting to export the project, export project will fail

Known Issues

  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When a device is being firmware updated, it will disappear and reappear in Designer.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing channel count of virtual IMX-Room device does not reset audio settings
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize
  • Indications that show on the bottom of the Coverage map page may persist longer than expected
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • Mute Sync will not work between P300 devices running version 4.2 and 4.3 firmware. Please make sure to update all P300s in a system to version 4.3

Notes

  • Designer and SystemOn cannot be installed on the same machine
  • Designer User Guide
  • Designer 4.3.0 is compatible with the following software and firmware versions:
    • MXA910 4.3.2
    • MXA710 1.1.5
    • MXA310 4.3.6
    • IMX-Room version 2.0.2
    • P300 4.3.8
    • ANIUSB-MATRIX 4.3.11
    • MXN5-C 1.1.1
    • MXA-MUTE 1.1.3
  • Requires 64-bit Windows 10
  • Minimum system requirements have been updated; please see Designer User Guide
4.3.0
23/11/2020
Download not available

Important

  • Before upgrading Designer versions, it’s recommended to export project files to back them up.
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, new virtual devices created in Designer 4.3.0 are on version 4.3.0; those virtual devices can only be associated with online devices that are also on version 4.3.0.
  • Designer 4.3 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.3 files cannot be imported into earlier versions of Designer.
  • Designer may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.

Improvements

  • Support for new firmware versions
  • Export virtual MXA910 and MXA310 as preset file
  • Installer bug fixes
  • Usability improvements
  • Bug fixes and performance improvements

Known Issues

  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When a device is being firmware updated, it will disappear and reappear in Designer.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing channel count of virtual IMX-Room device does not reset audio settings
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize
  • Indications that show on the bottom of the Coverage map page may persist longer than expected
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • Mute Sync will not work between P300 devices running version 4.2 and 4.3 firmware. Please make sure to update all P300s in a system to version 4.3

Notes

  • Designer and SystemOn cannot be installed on the same machine
  • Designer User Guide
  • Designer 4.3.0 is compatible with the following software and firmware versions:
    • MXA910 4.3.2
    • MXA710 1.1.5
    • MXA310 4.3.6
    • IMX-Room version 2.0.2
    • P300 4.3.7
    • ANIUSB-MATRIX 4.3.11
    • MXN5-C 1.1.1
    • MXA-MUTE 1.1.3
  • Requires 64-bit Windows 10
  • Minimum system requirements have been updated; please see Designer User Guide
4.2.1
16/09/2020
Download not available

Important

  • If you encountered any issues upgrading to version 4.2.0, please contact Shure support for recovery instructions before installing version 4.2.1
  • Before upgrading Designer versions, it’s recommended to export project files to back them up
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation
  • When upgrading Designer versions, the installer may prompt that the destination folder is not empty; please change the folder name or delete the existing folder and it will automatically be re-created during the upgrade.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, all new virtual devices created in Designer 4.2 are on version 4.2.X; those virtual devices can only be associated with online devices that are also on version 4.2.X.
  • Designer 4.2 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.2 files cannot be imported into earlier versions of Designer.

Improvements

  • Fixes for upgrading from previous production versions to 4.2.1; if any issues were encountered during upgrade, contact Shure support for recovery instructions
  • Fix for device discovery issues caused by delayed NIC initialization on PC

Known Issues

  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When typing in certain fields, the value may be overwritten if not entered quickly
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When configuring a single MXA910, rotation of the device will only appear in Location > Coverage Map; go to the location to view the rotated device
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing EQ Contour on the MXA710 does not affect active preset indication
  • Changing channel count of virtual IMX-Room device does not reset audio settings
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize
  • Indications that show on the bottom of the Coverage map page may persist longer than expected
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • The uninstaller for Designer is not signed
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • Certain browser extensions may cause SystemOn to show a message that says “System Unavailable”. If you see this message, please disable your browser extensions.

Notes

  • Internet access is required during the installation process
  • Designer User Guide
  • Designer 4.2.1 is compatible with the following software and firmware versions:
    • MXA910 4.2.18
    • MXA710 1.0.5
    • MXA310 4.2.18
    • IMX-Room version 2.0.1
    • P300 4.2.4
    • ANIUSB-MATRIX 4.2.19
    • MXN5-C 1.0.6
    • MXA-MUTE 1.0.8
  • Requires 64-bit Windows 7 or 10
  • Minimum system requirements have been updated; please see Designer User Guide
     
4.2.0
22/07/2020
Download not available

Important

  • Before upgrading Designer versions, it’s recommended to export project files to back them up.
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation
  • When upgrading Designer versions, the installer may prompt that the destination folder is not empty; please change the folder name or delete the existing folder and it will automatically be re-created during the upgrade.
  • If opening Designer in the first few minutes after starting the system or plugging into a new network, devices may not be discovered; close Designer, and open it when the NIC has finished identifying.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, all new virtual devices created in Designer 4.2 are on version 4.2.X; those virtual devices can only be associated with online devices that are also on version 4.2.X.
  • Designer 4.2 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.2 files cannot be imported into earlier versions of Designer.

Improvements

  • Support for new products:
    • MXA710 Linear Array Microphone
    • MXN5-C Networked Loudspeaker
    • MXA Network Mute Button
  • Support for new firmware versions
  • Optimize feature for routing, optimal audio settings, and mute synchronization in one button
  • Firmware updating for all supported devices, excluding IMX-Room, on the same subnet and cross-subnet
  • Overlay device windows with option to undock to new windows
  • Coverage map layers and channel selector
  • Performance improvements
  • Bug fixes

Known Issues

  • Management of both individual and location presets are now for online devices only; virtual devices' presets can no longer be exported in this version; we recommend using Designer project files to share work done offline.
  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When typing in certain fields, the value may be overwritten if not entered quickly.
  • When soloing a channel on an MXA310, all channels will show as gated on.
  • When configuring a single MXA910, rotation of the device will only appear in Location > Coverage Map; go to the location to view the rotated device.
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption.
  • Changing EQ Contour on the MXA710 does not affect active preset indication.
  • Changing channel count of virtual IMX-Room device does not reset audio settings.
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize.
  • Indications that show on the bottom of the Coverage map page may persist longer than expected.
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten.
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • The uninstaller for Designer is not signed.
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help.

Notes

  • Internet access is required during the installation process
  • Designer User Guide
  • Designer 4.2 is compatible with the following software and firmware versions:
    • MXA910 4.2.18X
    • MXA710 1.0.5
    • MXA310 4.2.18
    • IntelliMix® Room 2.0
    • P300 4.2.4
    • ANIUSB-MATRIX 4.2.19
    • MXN5-C 1.0.6
    • MXA-MUTE 1.0.8
  • Requires 64-bit Windows 7 or 10
  • Minimum system requirements have been updated; please see the Designer User Guide
4.1.1
23/04/2020
Download not available

Important

  • When upgrading Designer versions, the installer may prompt that the destination folder is not empty; please change the folder name or delete the existing folder and it will automatically be re-created during the upgrade.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be of running  the same version. For example, all new virtual MXA910s  devices created in Designer 4.1.1 are on version 4.1.X; those virtual devices can only be associated with online devices that are also on version 4.1.xX.
  • Designer 4.1.1 is not backwards compatible with Designer 3.2. The database will not be maintained upon downgrading, and Designer 4.1 files cannot be imported into version 3.2.

Improvements

  • Resolved a discovery issue when IntelliMix(r) Room is integrated with certain third-party peripheral devices
  • Resolved an issue where Designer would not successfully open with certain native languages set as the operating system language

Known Issues

  • When using Windows 7, no more than five windows can be open simultaneously.
  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When deleting a virtual device, Designer will warn that encryption and password settings will be changed; however, the discovered devices’ encryption and password settings will not be affected.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • Pull and push operation may cause sync status to say “not synced”,” although the operation was successful; close and reopen the location to fix this
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When configuring a single MXA910, rotation of the device will only appear in Location > Coverage Map; go to the location to view the rotated device
  • If experiencing issues changing the channel count of an IntelliMix Room instance within Designer Software, deactivate the IntelliMix Room instance first, then change the channel count and re-activate
  • When using Shure Networked Audio Encryption for IntelliMix Room, you'll see a "key error" for channels without established Dante audio routes. This does not affect device performance and can be ignored.
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • When using the P300’s Matrix Mixer on its Schematic tab, vertical scrolling won’t work correctly; navigate to the Matrix Mixer tab to see all channels.
  • Unsupported firmware may show an indication that the device is locked by Dante Domain Manager or Dante Device Lock. See the minimum supported firmware versions below.

Notes

  • Internet access is required during the installation process
  • Designer User Guide
  • Designer 4.1.1 is compatible with the following software and firmware versions:
    • IMX-Room version 1.0.4.2
    • MXA910 4.1.41X
    • MXA310 4.1.37X
    • P300 4.1.11X
    • ANIUSB-MATRIX 4.1.39X
  • Requires 64-bit Windows 7, 8.1 or 10
4.1.0
11/02/2020
Download not available

Important

  • When upgrading Designer versions, the installer may prompt that the destination folder is not empty; please change the folder name or delete the existing folder and it will automatically be re-created during the upgrade.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be running the same version. For example, all new virtual devices created in Designer 4.1 are on version 4.1.X; those virtual devices can only be associated with online devices that are also on version 4.1.X.
  • Designer 4.1 is not backwards compatible with Designer 3.2. The database will not be maintained upon downgrading, and Designer 4.1 files cannot be imported into version 3.2.

Improvements

  • Support for IntelliMix® Room Audio Processing Software version 1.0
  • Support for MXA910, MXA310, P300, and ANIUSB-MATRIX 4.1.X firmware
  • Auto route feature added on the Signal Flow tab
  • Multi-select added on P300 and IntelliMix Room schematic views
  • Performance improvements
  • Bug fixes
  • For enhanced security, first-time browser user interface access will prompt the user to set up a passphrase. Users have the option of continuing without a passphrase, allowing for Shure Designer configuration software to securely configure multiple devices at once within a Designer location.
  • Passphrase length must be at least eight characters, up to a maximum of 64, with all characters allowed
  • Downgrade caution:
  • After the 4.1.X upgrade, a device’s new Designer location passphrase (and/or its audio encryption passphrase) might exceed the allowed length of its prior firmware version. In that case, downgrading requires the following procedure to ensure passphrase compatibility:
  • Prior to downgrading, disable the location and/or audio encryption passphrase or change the passphrase to the character length allowed by the prior firmware to be downgraded to.
  • Perform the device firmware downgrade. Enable passphrase(s) as desired.

Known Issues

  • When using Windows 7, no more than five windows can be open simultaneously.
  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When deleting a virtual device, Designer will warn that encryption and password settings will be changed; however, the discovered devices’ encryption and password settings will not be affected.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • Pull and push operation may cause sync status to say “not synced,” although the operation was successful; close and reopen the location to fix this
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When configuring a single MXA910, rotation of the device will only appear in Location > Coverage Map; go to the location to view the rotated device
  • If experiencing issues changing the channel count of an IntelliMix Room instance within Designer Software, deactivate the IntelliMix Room instance first, then change the channel count and re-activate
  • When using Shure Networked Audio Encryption for IntelliMix Room, you'll see a "key error" for channels without established Dante audio routes. This does not affect device performance and can be ignored.
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • When using the P300’s Matrix Mixer on its Schematic tab, vertical scrolling won’t work correctly; navigate to the Matrix Mixer tab to see all channels.
  • Attempts to save templates when devices have routes outside of a location will fail. Add all routed devices to a location to successfully save the template.
  • Unsupported firmware may show an indication that the device is locked by Dante Domain Manager or Dante Device Lock. See the minimum supported firmware versions below.

Notes

  • Internet access is required during the installation process
  • Designer User Guide
  • Designer 4.1 is compatible with the following software and firmware versions:
    • IntelliMix Room version 1.0.4.2
    • MXA910 4.1.41
    • MXA310 4.1.37
    • P300 4.1.11
    • ANIUSB-MATRIX 4.1.39
  • Requires 64-bit Windows 7, 8.1 or 10
3.2.0
12/06/2019
Download not available
*****
UPDATE: Oct 15, 2019: Designer 3.2 supports P300 devices updated to version 3.1.8.
*****

 

IMPORTANT
  • When upgrading Designer versions, the installer will prompt that the destination folder C:\Program Files\Shure\Shure\Shure Designer is not empty; please change the Shure Designer folder name (e.g. Shure Designer 3.1) or delete the existing Shure Designer folder and it will automatically be re-created during the upgrade.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be of the same version. For example, all new virtual MXA910s created in Designer 3.2 are on version 4.0.12; those virtual devices can only be associated with online devices that are also on firmware version 4.0.12.

 

IMPROVEMENTS
  • Support for MXA910 firmware version 4.0.12 with IntelliMix® DSP
  • Bug fixes

 

KNOWN ISSUES
  • When using MXA910 4.0.12 firmware, the Sync Status between the virtual and online device will appear as ‘Not Synced.’
  • If no NIC is selected, some features on virtual devices may not work as expected, e.g. deleting lobes from virtual MXA910s; select a NIC to fix the issue.
  • When using Windows 7, no more than five windows can be open simultaneously.
  • Templates that were created from a location will be empty when the project is exported and then imported. This does not affect locations that were not copied to templates.
  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When pushing to many devices, the status may incorrectly show that the push failed. For most devices, if the Sync Status changes from ‘Not Synced’ to ‘Synced’, then the push was successful. However, with MXA910 version 4.0.12, the status will always say ‘Not Synced.’
  • When deleting a virtual device, Designer will warn that encryption and password settings will be changed; however, the discovered devices’ encryption and password settings will not be affected.
  • When working with virtual devices and presets, channel names do not revert to default values when “Restore Default Settings” is clicked, and location may take time to respond.
  • In Coverage Map, changing the unit of measurement will not be saved for the location; the unit of measurement will default to feet when the location is reopened.                                          When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When changing an exported project file name and attempting to import the project file, an error message may appear although the project was successfully imported; switch tabs or close and re-open the app to view the project.

 

NOTES
  • Internet access is required during the installation process
  • Designer User Guide
  • System Requirements
  • Designer 3.2 is compatible with the following firmware versions:
    • MXA310 version 3.1.5
    • MXA910 version 4.0.12
    • P300 version 3.1.6
    • ANIUSB-MATRIX version 3.1.5
  • Requires 64-bit Windows 7, 8.1 or 10
3.1.0
15/01/2019
Download not available

*****

UPDATE: February 1, 2019: A new version of Designer 3.1 (3.1.1.2120) was released with a minor bug fix. Users running Designer 3.1.0.2067 are encouraged to update to the newer version. (Find the version number of your Designer installation at the bottom of the Settings screen.)
*****

Release Date: 1/15/2019

Important

When upgrading from Designer 3.0 to Designer 3.1, the installer may prompt that the destination folder C:\Program Files\Shure\Shure Designer is not empty. To fix this issue:

  1. After seeing the prompt in the installer, go to C:\Program Files\Shure\Shure\Shure Designer in your file explorer and delete the existing Shure Designer folder
  2. Continue the installer for Designer 3.1

Improvements

Known Issues

  • When using Windows 7, no more than five windows can be open simultaneously.
  • Templates that were created from a location will be empty when the project is exported and then imported. This does not affect locations that weren’t copied to templates.
  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When pushing to devices, the status may incorrectly show that the push failed. If the Sync Status changes from ‘Not Synced’ to ‘Synced’, then the push was successful.
  • When deleting a virtual device, Designer will warn that encryption and password settings will be changed; however, the discovered devices’ encryption and password settings will not be affected.
  • When working with virtual devices and presets, channel names do not revert to default values when “Restore Default Settings” is clicked, and location may take time to respond.
  • When loading a preset on a virtual P300 device, saved Off Attenuation and EQ Contour values will be overwritten by Mic Optimization mode defaults.
  • Event log may incorrectly say “Push failed” for “Push to Dante” events, though the description will say that the event was successful. In these cases, the event was successful.
  • In Coverage Map, changing the unit of measurement will not be saved for the location; the unit of measurement will default to feet when the location is reopened.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it's not first loaded and saved to the MXA910.

Notes

  • Internet access is required during the installation process.
  • Designer User Guide
  • System Requirements
  • Designer 3.1 is compatible with the following firmware versions:
    • MXA310 version 3.1.5
    • MXA910 version 3.1.5
    • P300 version 3.1.5
    • ANIUSB-MATRIX version 3.1.5
  • Requires 64-bit Windows 7, 8.1 or 10
3.0.0
11/08/2017
Download not available

*****
UPDATE: June 20, 2018: Designer 3.0 is compatible with MXA910 version 3.0.24
*****

Release Date: 8/11/2017

Initial release

Known Issues

  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it's not first loaded and saved to the MXA910
  • When importing a Designer preset file into the MXA910 web application using MXA910 release 2.0.8 and earlier, attempts to use the low shelf filter after rebooting the device will fail if the preset file was not saved to one of the preset slots

Notes

Associated products

Designer

Permite configurar varios micrófonos de techo MXA910 con una sola herramienta