PART I - CONNECTED PRODUCTS - TRANSPARENCY INFORMATION
Attribute
Integrated Systems, Conferencing
Unified Communications (UC)
Content Creation
Digital Headphones/Listening
Performance Wireless Systems - Networked
Performance Wireless Systems - Non-Networked
PRODUCT IDENTIFICATION
Product Group Name
Integrated Systems, Conferencing
Unified Communications (UC)
Content Creation
Digital Headphones/Listening
Performance Wireless Systems - Networked
Performance Wireless Systems - Non-Networked
PRODUCT DATA CHARACTERISTICS
Types of Product Data Generated
Configuration data, usage logs, event logs, diagnostic data (crash/error logs)
Configuration data, usage logs, diagnostic data (crash/error logs), sensor data for some products (e.g. temperature)
Configuration data, usage logs, diagnostic data (crash/error logs), sensor data for some products (e.g. temperature)
Configuration data, usage logs, diagnostic data (crash/error logs)
Configuration data; for some products usage logs and diagnostic data (crash/error logs)
Configuration data (limited to group and channel data)
Product Data Format
Event logs or configurations data: Generally available in machine-readable format (e.g., CSV).
Crash/error logs: May be available in binary or other formats through controlled access mechanisms (e.g., via a support/service request)
Crash/error logs: May be available in binary or other formats through controlled access mechanisms (e.g., via a support/service request)
Binary or other formats through controlled access mechanisms
Binary or other formats through controlled access mechanisms
Binary or other formats through controlled access mechanisms
Binary or other formats (e.g. Text) through controlled access mechanisms (e.g., via a support/service request)
Binary or other formats through controlled access mechanisms
Estimated Volume of Product Data (annual per user)
Typically <200 MB
Typically <200 MB
Typically <1 MB
Typically <1 MB
Typically <200 MB
Typically <1 MB
Frequency of Product Data
Typically continuous during device use
Typically continuous during device use
Typically continuous during device use
Typically continuous during device use
Typically continuous during device use
Persistent unless changed by user
Storage Location for Product Data (On-device / edge / cloud)
On-device, at the edge, and/or in the cloud
On-device, at the edge, and/or in the cloud
On-device, at the edge, and/or in the cloud
On-device, at the edge, and/or in the cloud
On-device, at the edge, and/or in the cloud
On-device only
Retention Duration of Product Data
Operational lifetime of the device or until device reset by user, depending on the product and configuration.
Operational lifetime of the device or until device reset by user, depending on the product and configuration.
Operational lifetime of the device or until device reset by user, depending on the product and configuration.
Operational lifetime of the device or until device reset by user, depending on the product and configuration.
Operational lifetime of the device or until device reset by user, depending on the product and configuration.
Persistent unless changed by user
USER ACCESS
How to Access Product Data
Event log: User may export through embedded web application.
Configuration data: User may set up or export through TPCI interface. Please refer to product user guides.
Usage logs & crash/error logs: Access may be provided through controlled mechanisms (e.g., via a support or service request), which may require provision of the device or if Shure applications are used remote access (e.g., via IP connection).
Configuration data: User may set up or export through TPCI interface. Please refer to product user guides.
Usage logs & crash/error logs: Access may be provided through controlled mechanisms (e.g., via a support or service request), which may require provision of the device or if Shure applications are used remote access (e.g., via IP connection).
Access to certain data may be available through related services. Please refer to the product user guide or to the Part II - Related Service Transparency Information or contact Shure for more details.
Access to certain data may be available through related services. Please refer to the product user guide or to the Part II - Related Service Transparency Information or contact Shure for more details.
Access to certain data may be available through related services. Please refer to the product user guide or to the Part II - Related Service Transparency Information or contact Shure for more details.
Access to certain data may be available through related services. Please refer to the product user guide or to the Part II - Related Service Transparency Information or contact Shure for more details.
On-device only
How to Delete Product Data
Configuration data: User may delete through factory reset. Please refer to product user guides.
Configuration data: User may delete through factory reset. Please refer to product user guides.
Configuration data: User may delete through factory reset. Please refer to product user guides.
Configuration data: User may delete through factory reset. Please refer to product user guides.
Device has no notion of time. Certain data (e.g., usage logs, or crash/error logs) may only be automatically overwritten based on size limitations or system design.
User may delete through factory reset. Please refer to product user guides.
DATA HOLDER TRANSPARENCY - Shure's Access to Product Data
Attribute
Integrated Systems, Conferencing
Unified Communications (UC)
Content Creation
Digital Headphones/Listening
Performance Wireless Systems - Networked
Performance Wireless Systems - Non-Networked
DATA HOLDER ACCESS CONDITIONS
Data Holder Access
Shure may obtain data through certain related services (software and applications).
Shure may obtain data through certain related services (software and applications).
Based on user choice, other third-party applications (e.g. Microsoft Teams, Microsoft Cloud) may be used where Shure does not obtain data thereof.
Based on user choice, other third-party applications (e.g. Microsoft Teams, Microsoft Cloud) may be used where Shure does not obtain data thereof.
Shure may obtain data through certain related services (software and applications).
Shure may obtain data through certain related services (software and applications).
Shure may obtain data through certain related services (software and applications).
Based on user choice, third-party applications may be used where Shure does not obtain data thereof.
Based on user choice, third-party applications may be used where Shure does not obtain data thereof.
Shure access is only upon a support or service request by User.
NATURE OF PRODUCT DATA OBTAINED
Product Data Types Obtained
Standard access: Shure may obtain event logs, configuration data, analytics data (if user opt-in) depending on the product, interface and related service (applications/software) used.
Conditional access: Device crash/error logs may be obtained when explicit direct access to the device is provided, depending on the product, interface and related service (applications/software) used.
Conditional access: Device crash/error logs may be obtained when explicit direct access to the device is provided, depending on the product, interface and related service (applications/software) used.
Configuration data, usage logs, crash/error logs, analytics
Configuration data only, configuration-related analytics
Configuration data only, configuration-related analytics
Configuration data only
N/A
Volume of Product Data Obtained
Typically <200 MB
Typically <200 MB
Typically <1 MB
Typically <1 MB
Typically <200 MB
As required upon a support or service request by User.
Collection Frequency of Product Data Obtained
Dependent on product in use and related service connectivity, may be continuous during device use or on open/close of related service (based on data changes).
Dependent on product in use and related service connectivity, may be continuous during device use or on open/close of related service (based on data changes).
Dependent on product in use and related service connectivity, may be continuous during device use or on open/close of related service (based on data changes).
Dependent on product in use and related service connectivity, may be continuous during device use or on open/close of related service (based on data changes).
Dependent on product in use and related service connectivity, may be continuous during device use or on open/close of related service (based on data changes).
N/A
Storage Location
On device, through Related Service (relevant on software/application or ShureCloud, where applicable). Please refer to the Part II - Related Service Transparency Information.
Through Related Service (relevant on software/application or ShureCloud, where applicable). Please refer to the Part II - Related Service Transparency Information.
Through Related Service (relevant on software/application or ShureCloud, where applicable). Please refer to the Part II - Related Service Transparency Information.
Through Related Service (relevant on software/application or ShureCloud, where applicable). Please refer to the Part II - Related Service Transparency Information.
Through Related Service (relevant on software/application or ShureCloud, where applicable). Please refer to the Part II - Related Service Transparency Information.
N/A
Retention Period
Configuration data: User may initiate deletion through factory reset, uninstall of applications or account deletion
Configuration data: User may initiate deletion through factory reset, uninstall of applications or account deletion
Configuration data: User may initiate deletion through factory reset, uninstall of applications or account deletion
Configuration data: User may initiate deletion through factory reset, uninstall of applications or account deletion
Configuration data: User may delete through factory reset. Please refer to product user guides.
As required upon a support or service request by User.
SHURE'S USE AND DISCLOSURE
Purpose of Use
Analytics, product service and support
Analytics, product service and support
Analytics, product service and support
Analytics, product service and support
Product service and support
Product service and support
Third Party Disclosure
Please refer to the Part II - Related Service Transparency Information.
Please refer to the Part II - Related Service Transparency Information.
Please refer to the Part II - Related Service Transparency Information.
Please refer to the Part II - Related Service Transparency Information.
Please refer to the Part II - Related Service Transparency Information.
N/A
User Access to Obtained Data
Event logs: User access may be possible through embedded webserver user interface (UI), Designer, Cloud (if IoT enabled). Please refer to the product user guide or to the Part II - Related Service Transparency Information, or contact Shure for more details.
Crash/error logs: Please see above.
Crash/error logs: Please see above.
User access may be possible through embedded web server, touch panel, ShureCloud. Please refer to the product user guide or to the Part II - Related Service Transparency Information, or contact Shure for more details.
Crash/error logs: Please see above.
Crash/error logs: Please see above.
User access may be possible through MOTIV Mix, MOTIV Audio, MOTIV Video applications. Please refer to the product user guide or to the Part II - Related Service Transparency Information, or contact Shure for more details.
User access may be possible through Shure Play Application. Please refer to the product user guide or to the Part II - Related Service Transparency Information, or contact Shure for more details.
User access may be possible through embedded webserver user interface, Wireless Workbench, or for some product through Designer or ShureCloud (if IOT enabled). Please refer to the product user guide or to the Part II - Related Service Transparency Information, or contact Shure for more details.
N/A