Downloads

Software & Firmware Archives

Filter by update type

Type

Release Title

Latest Version

Associated Products

Download

Software
4.2.0
July 22, 2020 View All Updates

Important

  • Before upgrading Designer versions, it’s recommended to export project files to back them up.
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation
  • When upgrading Designer versions, the installer may prompt that the destination folder is not empty; please change the folder name or delete the existing folder and it will automatically be re-created during the upgrade.
  • If opening Designer in the first few minutes after starting the system or plugging into a new network, devices may not be discovered; close Designer, and open it when the NIC has finished identifying.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, all new virtual devices created in Designer 4.2 are on version 4.2.X; those virtual devices can only be associated with online devices that are also on version 4.2.X.
  • Designer 4.2 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.2 files cannot be imported into earlier versions of Designer.

Improvements

  • Support for new products:
    • MXA710 Linear Array Microphone
    • MXN5-C Networked Loudspeaker
    • MXA Network Mute Button
  • Support for new firmware versions
  • Optimize feature for routing, optimal audio settings, and mute synchronization in one button
  • Firmware updating for all supported devices, excluding IMX-Room, on the same subnet and cross-subnet
  • Overlay device windows with option to undock to new windows
  • Coverage map layers and channel selector
  • Performance improvements
  • Bug fixes

Known Issues

  • Management of both individual and location presets are now for online devices only; virtual devices' presets can no longer be exported in this version; we recommend using Designer project files to share work done offline.
  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When typing in certain fields, the value may be overwritten if not entered quickly.
  • When soloing a channel on an MXA310, all channels will show as gated on.
  • When configuring a single MXA910, rotation of the device will only appear in Location > Coverage Map; go to the location to view the rotated device.
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption.
  • Changing EQ Contour on the MXA710 does not affect active preset indication.
  • Changing channel count of virtual IMX-Room device does not reset audio settings.
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize.
  • Indications that show on the bottom of the Coverage map page may persist longer than expected.
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten.
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • The uninstaller for Designer is not signed.
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help.

Notes

  • Internet access is required during the installation process
  • Designer User Guide
  • Designer 4.2 is compatible with the following software and firmware versions:
    • MXA910 4.2.18X
    • MXA710 1.0.5
    • MXA310 4.2.18
    • IntelliMix® Room 2.0
    • P300 4.2.4
    • ANIUSB-MATRIX 4.2.19
    • MXN5-C 1.0.6
    • MXA-MUTE 1.0.8
  • Requires 64-bit Windows 7 or 10
  • Minimum system requirements have been updated; please see the Designer User Guide
Firmware
4.2.4
July 22, 2020 View All Updates

New Features

  • Designer
    • New Room Optimization for faster system configuration
    • Device Presets

Improvements

  • USB
    • Mute Sync improvements -– Zoom and Microsoft , Teams, and Skype for Business
    • Chrome OS audio support
  • Logic control

Known Issues

  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.2.X firmware to use this feature
  • After unplugging the USB cable from a Chromebook during playback and then reconnecting, playback audio may be corrupted. To resolve this, power cycle the P300.
  • Occasionally mute sync breaks between ANIUSB/P300 to MS Teams during a call when a mute button is quickly tapped multiple times. To resolve this, unplug and replug the USB cable or quit and restart Teams.

Bug Fixes

  • Chrome OS USB audio distortion issues have been resolved
  • LED error fixed

Notes

  • User Guide
  • Command Strings
  • To operate P300-IMX version 4.2.4 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
  • To operate P300-IMX version 4.2.4 with other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.2
    • ANI22 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • MXA310 4.2.18
    • MXA710 1.0.5
    • MXA_MUTE 1.0.8
    • MXN5-C 1.0.6
    • MXA910 4.2.18
    • Microflex Wireless 8.0.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

New Features

  • Compatibility with Shure Designer 4.2

Improvements

  • Bug Fixes

Known Issues

  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature

Notes

  • User Guide
  • Demo Web UI
  • Command Strings
  • To operate MXA910 version 4.0.12 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA910 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.2
    • Shure SystemOn 4.2
    • ANI22 4.2.18
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA310 4.2.18
    • MXA710 1.0.5
    • MXA-MUTE 1.0.8
    • MXN5-C 1.0.6
    • Microflex Wireless 8.0.3
    • P300 IntelliMix® Audio Conferencing Processor 4.2.4
    • ULXD4D/4Q 2.4.9
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

New Features

  • Compatibility with Shure Designer 4.2

Improvements

  • Bug Fixes

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
  • AES67 support is only available on UltimoX hardware
  • MXA310 devices manufactured as of July 2017 are compatible with AES67
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
  • If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
  • After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:
< GET 0 ALL > ResponseActual MUTE_CONTROL_FUNC
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC >LOCAL
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >LOGIC
< REP MUTE_BUTTON OFF >DISABLED

Notes

  • User Guide
  • Demo Web UI
  • Command Strings
  • MXA310 version 4.2.18 is compatible with MXA310 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.2
    • Shure SystemOn 4.2
    • ANI22 4.2.18
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA910 4.2.18
    • MXA710 1.0.5
    • MXA-MUTE 1.0.8
    • MXN5-C 1.0.6
    • Microflex Wireless 8.0.3
    • P300 IntelliMix® Audio Conferencing Processor 4.2.4
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

New Features

  • Compatibility with Shure Designer 4.2

Improvements

  • Bug Fixes

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
  • AES67 support is only available on UltimoX hardware
  • MXA310 devices manufactured as of July 2017 are compatible with AES67
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
  • If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
  • After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:
< GET 0 ALL > ResponseActual MUTE_CONTROL_FUNC
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC >LOCAL
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >LOGIC
< REP MUTE_BUTTON OFF >DISABLED

Notes

  • User Guide
  • Demo Web UI
  • Command Strings
  • MXA310 version 4.2.18 is compatible with MXA310 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.2
    • Shure SystemOn 4.2
    • ANI22 4.2.18
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA910 4.2.18
    • MXA710 1.0.5
    • MXA-MUTE 1.0.8
    • MXN5-C 1.0.6
    • Microflex Wireless 8.0.3
    • P300 IntelliMix® Audio Conferencing Processor 4.2.4
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset.AES67 support is only available on UltimoX ha
  • AES67 support is only available on UltimoX hardware
  • ANI4OUT devices manufactured as of July 2017January 2018 are compatible with AES67
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Bug Fixes

  • Fixed an issue where there was the potential for a loss of audio after a power cycle when using Static IP setting.
  • Failure to clear the encryption key when encryption is disabled

Notes

  • User Guide
  • Command Strings
  • ANI4OUT version 4.2.18 is compatible with ANI4OUT devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate ANI4OUT version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate ANI4OUT version 4.2.18 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI422 4.2.18
    • ANI4IN 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA310 4.2.18
    • MXA910 4.2.18
    • Microflex Wireless 8.0.3
    • P300 4.2.4
    • ULXD4D/4Q 2.4.9
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

Bug Fixes

  • Failure to clear the encryption key when encryption is disabled

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
  • AES67 support is only available on UltimoX hardware
    • ANI4IN devices manufactured as of July 2017January 2018 are compatible with AES67
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Notes

  • User Guide
  • Command Strings
  • ANI4IN version 4.2.18 is compatible with ANI4IN devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate ANI4IN version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate ANI4IN version 4.2.184.1.39 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA310 4.2.18
    • MXA910 4.2.18
    • Microflex Wireless 8.0.3
    • P300 4.2.4
    • ULXD4D/4Q 2.4.9
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

Bug Fixes

  • Failure to clear the encryption key when encryption is disabled

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
  • AES67 support is only available on UltimoX hardware
    • ANI4IN devices manufactured as of July 2017January 2018 are compatible with AES67
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Notes

  • User Guide
  • Command Strings
  • ANI4IN version 4.2.18 is compatible with ANI4IN devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate ANI4IN version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate ANI4IN version 4.2.184.1.39 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA310 4.2.18
    • MXA910 4.2.18
    • Microflex Wireless 8.0.3
    • P300 4.2.4
    • ULXD4D/4Q 2.4.9
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.18
July 22, 2020 View All Updates

Improvement

  • Logic improvement

Bug Fixes

  • Removed Logic Inverter option. Fixed an issue where there was the potential for a loss of audio after a power cycle when using Static IP setting.
  • Failure to clear the encryption key when encryption is disabled

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature

Notes

  • User Guide
  • Command Strings
  • ANI22 version 4.2.18 is compatible with ANI22 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate ANI22 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
  • To operate ANI22 version 4.2.18 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA310 4.2.18
    • MXA910 4.2.18
    • P300 4.2.4
    • Microflex Wireless 8.0.3
    • ULXD4D/4Q 2.4.9
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
Firmware
4.2.19
July 20, 2020 View All Updates

New Features

  • Designer
    • New Room Optimization for faster system configuration
    • Device Presets

Improvements

  • USB
    • Mute Sync improvements – Zoom and Microsoft Teams
    • Chrome OS audio support

Known Issues

  • Pop noise is triggered when the channel is unrouted in Dante controller
  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset
  • TCPI set 0 for input level switch also incorrectly changes the output level switch and vice versa
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 3.1 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware or newer to use this feature

Notes

  • User Guide
  • Command Strings
  • ANIUSB-MATRIX version 4.2.19 is compatible with ANIUSB-MATRIX devices running version 4.2.19 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate ANIUSB-MATRIX version 4.2.19 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
  • To operate ANIUSB-MATRIX version 4.2.19 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.2
    • ANI22 4.2.18
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • MXA310 4.2.18
    • MXA910 4.2.18
    • Microflex Wireless 8.0.3
    • P300 4.2.4
    • ULXD4D/4Q 2.4.9
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9