Firmware

MXA310 - Microflex Advance Table Array Microphone (Dante Only)

Versions

Date Posted

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4.3.6
November 23, 2020

Improvement

  • Bug Fixes

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution: Reboot the device if unable to route audio after factory reset.
  • AES67 support is only available on UltimoX hardware
    • MXA310 devices manufactured as of July 2017 are compatible with AES67
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
  • If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
  • After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using <GET 0 ALL>
    • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
    • When using < GET 0 ALL >, the response should be mapped as follows:
< GET 0 ALL > ResponseActual MUTE_CONTROL_FUNC
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC >LOCAL
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >LOGIC
< REP MUTE_BUTTON OFF >DISABLED

Notes

  • User Guide
  • Demo Web UI
  • Command Strings
  • MXA310 version 4.3.X is compatible with MXA310 devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 4.3.X with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 4.3.X with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.3.0
    • Shure SystemOn 4.3.0
    • ANI22 4.3.7
    • ANI4IN 4.3.7
    • ANI4OUT 4.3.7
    • ANIUSB-MATRIX 4.3.11
    • MXA910 4.3.2
    • MXA710 1.1.5
    • MXA-MUTE 1.1.3
    • MXN5-C 1.1.1
    • Microflex Wireless 8.0.3
    • P300 IntelliMix® Audio Conferencing Processor 4.3.7
    • SCM820 1.3.3
    • Shure Update Utility 2.5.0
    • Shure Web Device Discovery 1.2.9
4.2.18
July 22, 2020

New Features

  • Compatibility with Shure Designer 4.2

Improvements

  • Bug Fixes

Known Issues

  • Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
  • AES67 support is only available on UltimoX hardware
  • MXA310 devices manufactured as of July 2017 are compatible with AES67
  • Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
  • If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
  • After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:
< GET 0 ALL > ResponseActual MUTE_CONTROL_FUNC
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC >LOCAL
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >LOGIC
< REP MUTE_BUTTON OFF >DISABLED

Notes

  • User Guide
  • Demo Web UI
  • Command Strings
  • MXA310 version 4.2.18 is compatible with MXA310 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.2
    • Shure SystemOn 4.2
    • ANI22 4.2.18
    • ANI4IN 4.2.18
    • ANI4OUT 4.2.18
    • ANIUSB-MATRIX 4.2.19
    • MXA910 4.2.18
    • MXA710 1.0.5
    • MXA-MUTE 1.0.8
    • MXN5-C 1.0.6
    • Microflex Wireless 8.0.3
    • P300 IntelliMix® Audio Conferencing Processor 4.2.4
    • SCM820 1.3.3
    • Shure Update Utility 2.4.8
    • Shure Web Device Discovery 1.2.9
4.1.37
February 11, 2020

New Features

  • Support for Dante Domain Manager
  • Support for Dante Device Lock
  • Support for AES67

Improvements

  • For enhanced security, first-time user interface access will prompt the user to set up a passphrase. Users have the option of continuing without a passphrase, allowing for Shure Designer configuration software to securely configure the device within a location.
    • Passphrase length must be at least 8 characters up to a maximum of 64, all characters allowed
    • The passphrase may be disabled after the first login
    • Downgrade caution:
      • After the 4.1.37 upgrade, the device’s new passphrase (and/or its audio encryption passphrase) might exceed the allowed length of its prior firmware version. In that case, downgrading requires the following procedure to ensure passphrase compatibility:
        • Prior to downgrading, log in and disable the passphrase(s) or the change the passphrase(s) to the character length allowed by the prior firmware to be downgraded to.
        • Perform the firmware downgrade. Enable passphrase(s) as desired.
    • Using Designer software:
      • When multiple devices at different firmware levels are put into a location using Shure Designer software, the location passphrase for those devices must abide by the length and character set limitations of the older firmware. Advice: Update all devices in the location to the latest firmware in order to use a more robust passphrase.
  • Bug fixes

Known Issues

  • AES67 support is only available on UltimoX hardware
    • MXA310 devices manufactured as of July 2017 are compatible with AES67
  • Shure Network Audio Encryption is not backwards compatible; all devices must be on version 4.1 firmware to use this feature
  • If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
  • After updating from version 2.X to 4.1.37, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.1 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using <GET 0 ALL>
    • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
    • When using < GET 0 ALL >, the response should be mapped as follows:
< GET 0 ALL > ResponseActual MUTE_CONTROL_FUNC
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC >LOCAL
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >LOGIC
< REP MUTE_BUTTON OFF >DISABLED

Notes

  • User Guide
  • Demo Web UI
  • Command Strings
  • MXA310 version 4.1.37 is compatible with MXA310 devices running version 4.1.37 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 4.1.37 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 4.1.37 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 4.1
    • Shure SystemOn 3.2
    • ANI22 4.1.39
    • ANI4IN 4.1.39
    • ANI4OUT 4.1.39
    • ANIUSB-MATRIX 4.1.39
    • MXA910 4.1.41
    • Microflex Wireless 8.0.3
    • P300 IntelliMix® Audio Conferencing Processor 4.1.11
    • SCM820 1.3.3
    • Shure Update Utility 2.4.6
    • Shure Web Device Discovery 1.2.5
3.1.6
June 27, 2019

Recommendation

Update all Audio Network Interfaces in a configuration to the newest firmware versions.

Improvement

  • Fix for web server performance issues

Known Issues

  • After updating from version 2.X to 3.1.6, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 3.1 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using <GET 0 ALL>
    • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
    • When using < GET 0 ALL >, the response should be mapped as follows:
< GET 0 ALL > Response Actual MUTE_CONTROL_FUNC
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC > LOCAL
< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL > LOGIC
< REP MUTE_BUTTON OFF > DISABLED

Notes

  • User Guide
  • New Demo Web UI
  • Command Strings
  • MXA310 version 3.1.6 is compatible with MXA310 devices running version 3.1.6 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 3.1.6 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 3.1.6 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
    • Shure Designer 3.2
    • Shure SystemOn 3.2
    • ANI22 2.0.18
    • ANI4IN 2.0.18
    • ANI4OUT 2.0.18
    • ANIUSB-MATRIX 3.1.6
    • MXA910 4.0.12
    • Microflex Wireless 6.0.3
    • P300 IntelliMix® Audio Conferencing Processor 3.1.6
    • ULXD4D/4Q 2.3.34
    • SCM820 1.3.3
    • Shure Update Utility 2.4.4
    • Shure Web Device Discovery 1.2.5
3.1.5
January 11, 2019

Recommendation

Update all MXA310 devices in a configuration to the same firmware version.

Improvements

Known Issues

  • After updating from version 2.X to 3.1.5, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 3.1 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
  • The Mute Control Function command string response is incorrect when using
    • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
    • When using < GET 0 ALL >, the response should be mapped as follows:

< GET 0 ALL > Response

Actual MUTE_CONTROL_FUNC

< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOGIC >

LOCAL

< REP MUTE_BUTTON ON > ... < REP MUTE_CONTROL_FUNC LOCAL >

LOGIC

< REP MUTE_BUTTON OFF >

DISABLED

Notes

  • User Guide
  • New Demo Web UI
  • Command Strings
  • MXA310 version 3.1.5 is compatible with MXA310 devices running version 3.1.5 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 3.1.5 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 3.1.5 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 2.0.18
    • ANI4IN 2.0.18
    • ANI4OUT 2.0.18
    • ANIUSB-MATRIX 3.1.5
    • MXA910 3.1.5
    • Microflex Wireless 5.2.2
    • P300 IntelliMix® Audio Conferencing Processor 2.1.6
    • ULXD4D/4Q 2.2.24
    • SCM820 1.3.3
    • Shure Update Utility 2.4.2
    • Shure Web Device Discovery 1.2.5
3.0.24
June 20, 2018

Recommendation

Update all MXA310 devices in a configuration to the same firmware version.

Improvements

  • DSP
    • Per-Channel PEQ: Adds PEQ to all channels in MXA310
    • Send to Mix: Assign selected channels to direct out only or direct out and Automix
    • Pre- and Post-Automix Fader
    • Pre- and Post-Automix Mute
    • Automix Gain Meters
  • Hardware Light Ring
    • More color options (now 17 total)
    • More brightness levels (now 6 total, including off)
  • New command strings
  • Bug fixes
    • Devices lock up due to TPCI connection issues
    • Users access GUI without completing password recovery

Known Issues

  • After updating from version 2.X to 3.0.24, Channel EQ settings return to their default settings.
  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

  • User Guide
  • Command strings
  • MXA310 version 3.0.24 is compatible with MXA310 devices running version 3.0.24 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 3.0.24 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 3.0.24 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 2.0.18
    • ANI4IN 2.0.18
    • ANI4OUT 2.0.18
    • ANIUSB-MATRIX 2.0.19
    • MXA910 3.0.24
    • Microflex Wireless 5.2.2
    • P300 IntelliMix® Audio Conferencing Processor 2.1.6
    • ULXD4D/4Q 2.2.24
    • SCM820 1.3.3
    • Shure Update Utility 2.4.2
    • Shure Web Device Discovery 1.2
2.0.19
December 18, 2017

Improvement

  • Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issues

  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • If Channel 1 is removed using the Add/Remove Channel feature and Channel 2, 3, or 4 is left as a single channel, then audio will not pass through the Automix Out channel. Channel 1 is the only channel that passes audio through the Automix Out channel.

Notes

  • User Guide
  • Command Strings
  • MXA310 version 2.0.19 is compatible with MXA310 devices running version 2.0.19 and below, but updating all devices used together to the same firmware version is recommended.
  • To operate MXA310 version 2.0.19 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 2.0.19 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI22 2.0.18
    • ANI4IN 2.0.18
    • ANI4OUT 2.0.18
    • ANIUSB-MATRIX 2.0.19
    • MXA910 2.0.19
    • Microflex Wireless 5.1.26
    • ULXD4D/4Q 2.1.16
    • SCM820 1.3.3
    • Shure Update Utility 2.4.1
    • Shure Web Device Discovery 1.1
2.0.7
June 30, 2017

New Features

  • Audio Encryption support with MXA910, MXA310, ANI4IN, ANI4OUT, ANIUSB-MATRIX, ANI22 and P300-IMX.
  • Packet Bridge
  • PEQ import/export options

Improvements

  • Integrates Audinate's Dante™ Ultimo firmware update, which resolves a rare audio loss issue that can occur when devices are static for longer than 1 month.
  • Configuration
    • "Add/Remove Channel" button added on Coverage tab
  • Presets
    • "Default Settings" added as a preset
    • Name of the active preset displays above the Preset drop-down
    • "Clear Preset" option added to "Save As Preset"
  • Device names can now begin with a number
  • New command strings
  • Fixed an IP configuration issue in manual mode that prevents setting IP address w.x.y.z with subnet mask 255.0.0.0 for class A networks.
  • General bug fixes

Known Issues

  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
  • Encryption may become disabled in an extremely rare case after a power cycle of the device; users must re-enable encryption in the UI if this occurs.
  • If Channel 1 is removed using the Add/Remove Channel feature and Channel 2, 3, or 4 is left as a single channel, then audio will not pass through the Automix Out channel. Channel 1 is the only channel that passes audio through the Automix Out channel.

Notes

  • MXA310: User Guide | Command Strings
  • MXA310 version 2.0.7 is compatible with MXA310 devices running version 2.0.7 and below, but it is recommended to update all devices used together to the same firmware version.
  • To operate MXA310 version 2.0.7 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
  • To operate MXA310 version 2.0.7 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI4IN 2.0.7
    • ANI4OUT 2.0.8
    • MXA910 2.0.8
    • Microflex Wireless 5.1.23
    • ULXD4D/4Q 2.1.16
    • SCM820 1.3.3
    • Shure Update Utility 2.3.0.18
    • Shure Web Device Discovery 1.1
1.2.6
December 1, 2016

RECOMMENDATION

Update all Microflex® Advance™ microphones and Audio Network Interfaces in a configuration to the same firmware version.

IMPROVEMENTS

  • Push to Dante feature now appends a -d to the Dante Device Name, preventing discovery issues
  • Bug fixes

KNOWN ISSUE

  • When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

NOTES

  • MXA310 version 1.2.6 is compatible with microphones running version 1.2.6 and below, but it is recommended to update all devices used together to the same firmware version.
  • For operation of MXA310 version 1.2.6 with other Shure networked systems, reference the following list of minimum versions supported:
    • ANI4IN 1.1.6
    • ANI4OUT 1.1.6
    • MXA910 1.1.3
    • Microflex Wireless 4.0.7
    • ULXD4 1.7.34
    • ULXD4Q 1.7.34
    • SCM820 1.3.3
    • Shure Update Utility 2.2.2
    • Shure Web Device Discovery 1.0.18
1.1.4
July 8, 2016

Initial release

Associated products

MXA310

MXA310 table microphones maximize conferencing audio quality so voices come through clean and clear on every call.