Plan amazing audio.

Designer

System Configuration Software

Optimize the Shure Audio Ecosystem. Making onsite installation simple.

Simply set-up your Shure Audio Ecosystem with this free software. Deploy more rooms in less time enabling you with more efficiency and consistency. Design projects online and offline.

Pre-configured settings

Configure the Shure Audio Ecosystem for conferencing

Step and repeat

Create templates based on common floor plans.

Pass it on

Room configurations can be saved and shared with colleagues.

Single Hub

 Firmware updating and Dante™ audio routing.

•Free software download

•Intelligent pre-configured settings

•Firmware updates for Shure Audio Ecosystem portfolio

•Networked audio routing between Shure products

•Create and reuse templates across multiple locations

•Design projects online and offline

Download Designer

Version 4.2.1 | View All Updates

Videos

Designer Videos

Compatible Products

MXA910

Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.

IntelliMix P300

Audio Conferencing Processor

Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.

MXA310

Table Array Microphone

Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.

Microflex™ MXN5W-C

Networked Loudspeaker

Microflex™ MXN5W-C Networked Loudspeaker

MXA710

Linear Array Microphone

The linear form factor of the MXA710 with IntelliMix® allows for placement virtually anywhere in a meeting space, including on a wall, around a display, ceiling, or into a conference room table.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

Release Notes

Version 4.2.1

Important

  • If you encountered any issues upgrading to version 4.2.0, please contact Shure support for recovery instructions before installing version 4.2.1
  • Before upgrading Designer versions, it’s recommended to export project files to back them up
  • If you encounter an installer failure during upgrade, allow the uninstaller to finish, then restart installation
  • When upgrading Designer versions, the installer may prompt that the destination folder is not empty; please change the folder name or delete the existing folder and it will automatically be re-created during the upgrade.
  • In order to push from virtual devices to online devices, or vice versa, the virtual device and online version must be on the same version. For example, all new virtual devices created in Designer 4.2 are on version 4.2.X; those virtual devices can only be associated with online devices that are also on version 4.2.X.
  • Designer 4.2 is not backwards compatible with earlier versions of Designer. The database will not be maintained upon downgrading, and Designer 4.2 files cannot be imported into earlier versions of Designer.

Improvements

  • Fixes for upgrading from previous production versions to 4.2.1; if any issues were encountered during upgrade, contact Shure support for recovery instructions
  • Fix for device discovery issues caused by delayed NIC initialization on PC

Known Issues

  • With more than 20 devices in location or 60 on the network, some actions will take longer due to increased network traffic.
  • When importing a Designer preset file into the MXA910 web application, attempts to immediately export that file out of the web application will fail if it is not first loaded and saved to the MXA910.
  • When typing in certain fields, the value may be overwritten if not entered quickly
  • When soloing a channel on an MXA310, all channels will show as gated on
  • When configuring a single MXA910, rotation of the device will only appear in Location > Coverage Map; go to the location to view the rotated device
  • When one or more devices in a location are locked by Dante Domain Manager or Dante Device Lock, operations that affect Dante settings may be unreliable, such as audio routing, pushing virtual to online devices, or enabling audio encryption
  • Changing EQ Contour on the MXA710 does not affect active preset indication
  • Changing channel count of virtual IMX-Room device does not reset audio settings
  • When disassociating online devices from virtual devices multiple times, Optimize may not create expected routes; add new virtual devices and Optimize
  • Indications that show on the bottom of the Coverage map page may persist longer than expected
  • Forgetting a cross-subnet MXA910 on firmware version 4.1.41 may result in the device being rediscovered; close and re-open Designer or reboot device to see it as forgotten
  • When factory resetting a device from Online Devices > Device window, then attempting to add that device to a Location that’s already open and initializing it, the Location and Device window will close; reopen to continue working
  • The uninstaller for Designer is not signed
  • Users with Astrill VPN installed will not be able to launch the app successfully; contact Shure support for help
  • When using IntelliMix Room, Designer may show a red dot and invalid software version for that device after installation. Close and re-open Designer or reboot the machine running IntelliMix Room to fix the issue.
  • Certain browser extensions may cause SystemOn to show a message that says “System Unavailable”. If you see this message, please disable your browser extensions.

Notes

  • Internet access is required during the installation process
  • Designer User Guide
  • Designer 4.2.1 is compatible with the following software and firmware versions:
    • MXA910 4.2.18
    • MXA710 1.0.5
    • MXA310 4.2.18
    • IMX-Room version 2.0.1
    • P300 4.2.4
    • ANIUSB-MATRIX 4.2.19
    • MXN5-C 1.0.6
    • MXA-MUTE 1.0.8
  • Requires 64-bit Windows 7 or 10
  • Minimum system requirements have been updated; please see Designer User Guide
     

Related Products

IntelliMix® Room

Audio Processing Software

IntelliMix® Room is digital signal processing (DSP) software designed to optimize the performance of Shure networked microphones with videoconferencing software.