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Software & Firmware Archives
Firmware
1.5.23
January 12, 2024
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Improvements
- General backend improvements
Known Issues
- When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.
- When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
- Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
Notes
- User Guide
- Command Strings
- To operate this version of MXA MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
- Designer 4.7.35
- ANIUSB-MATRIX 4.7.23
- MXA310 4.7.8
- MXA710 1.5.16
- MXA910 4.7.13
- MXA902 5.0.115
- MXN5-C 1.5.21
- P300 4.7.24
- Shure Update Utility 2.8.3
- Shure Web Device Discovery 1.2.17
Software
4.7.35
January 12, 2024
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Improvements
- Update to large system performance discovery times
Pre-Upgrade Requirements
- Multiple versions of Designer cannot be installed on the same computer
- Designer and SystemOn cannot be installed on the same computer
- Before you upgrade Designer:
- Export project files
- Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.
Platform Requirements
- Supported Operating Systems
- Windows 10 and 11 (Professional or Enterprise), 64-bit edition
- Supported Web Browsers
- Chrome
- Safari
- Windows Edge
- Minimum Hardware Requirements
- 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
- 2 GB hard disk
- i5 dual-core processor
Upgrade Path
- Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
- If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.
Notes
- User Guide
- To update firmware, please download Shure Update Utility
- Project files and database are not backward compatible with versions prior to 4.5
- Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
- This version of Designer is compatible with the following recommended software and firmware versions:
- IntelliMix Room 4.2.0
- ANIUSB-MATRIX 4.7.23
- MXA310 4.7.8
- MXA710 1.5.16
- MXA910 4.7.13
- MXA920 1.5.24
- MXA902 5.0.115 (please see the FAQ for more information)
- MXA-MUTE 1.5.23
- MXN5-C 1.5.21
- P300 4.7.24
App
1.9.0
December 18, 2023
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New Features
- Livestreaming integration (beta feature)
Known Issues
- The FPS and resolution combinations available for selection will vary based on the user’s phone.
- If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
Notes
- MOTIV Video User Guide
- MV7 User Guide
- MV88+ Video User Guide
- MV88 User Guide
- Frequently Asked Questions
- Please report problems and submit general feedback through the app (About > Feedback)
Compatibility
- This app is compatible with iOS 16 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
- Compatible with iPhone, iPad, and Apple Watch
App
1.9.0
December 18, 2023
View All Updates
New Features
- Livestreaming integration (beta feature)
Known Issues
- The FPS and resolution combinations available for selection will vary based on the user’s phone.
Notes
- MOTIV Video User Guide
- MV7 User Guide
- MV88+ Video User Guide
- Frequently Asked Questions
- Please report problems and submit general feedback through the app (About > Feedback)
Compatibility
- This app is compatible with Android 11 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
- Learn more about MOTIV microphone compatibility with your Android device at www.shure.com/motiv-compatibility
Firmware
1.8.7
December 13, 2023
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Improvements
- Bug fix related to battery warning shutdown behavior
Notes
- User Guide
- Shure recommends updating all PSM1000 devices in a configuration to the same firmware version
- To operate this version of PSM1000 devices with other Shure networked systems and software, see the following list of recommended versions:
- AXT600 2.1.41
- Axient Digital 1.4.10
- ULX-D 2.8.6
- Shure Update Utility 2.8.3
- ShurePlus Channels iOS 1.6.1
- ShurePlus Channels Android 1.6.2
- Wireless Workbench 6.15.4 or 7.0.0
Firmware
2.8.6
December 12, 2023
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Improvements
- Support for added hardware revisions
Important
- ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.
Known Issues
- Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions
Notes
- User Guides: ULXD4 | ULXD4D/Q
- ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
- Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
- Align the infrared ports with the transmitter
- Press ENTER
- To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
- ULXD 2.8.6
- Axient AXT600 Spectrum Manager 2.1.41
- SBC250/450/850 Networked Charging Stations 2.8.6
- Shure Update Utility 2.8.3
- ShurePlus Channels iOS 1.6.1
- ShurePlus Channels Android 1.6.2
- Wireless Workbench 6.15.4 or 7.0.0
Firmware
2.8.6
December 12, 2023
View All Updates
Improvements
- Support for added hardware revisions
Important
- ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.
Known Issues
- Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions
Notes
- User Guides: ULXD4 | ULXD4D/Q
- ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
- Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
- Align the infrared ports with the transmitter
- Press ENTER
- To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
- ULXD 2.8.6
- Axient AXT600 Spectrum Manager 2.1.41
- SBC250/450/850 Networked Charging Stations 2.8.6
- Shure Update Utility 2.8.3
- ShurePlus Channels iOS 1.6.1
- ShurePlus Channels Android 1.6.2
- Wireless Workbench 6.15.4 or 7.0.0
Firmware
2.8.6
December 12, 2023
View All Updates
Improvements
- Support for added hardware revisions
Important
- ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.
Known Issues
- Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions
Notes
- User Guides: ULXD4 | ULXD4D/Q
- ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
- Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
- Align the infrared ports with the transmitter
- Press ENTER
- To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
- ULXD 2.8.6
- Axient AXT600 Spectrum Manager 2.1.41
- SBC250/450/850 Networked Charging Stations 2.8.6
- Shure Update Utility 2.8.3
- ShurePlus Channels iOS 1.6.1
- ShurePlus Channels Android 1.6.2
- Wireless Workbench 6.15.4 or 7.0.0
Firmware
2.8.6
December 12, 2023
View All Updates
Improvements
- Support for added hardware revisions
Important
- ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.
Known Issues
- Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions
Notes
- User Guides: ULXD4 | ULXD4D/Q
- ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
- Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
- Align the infrared ports with the transmitter
- Press ENTER
- To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
- ULXD 2.8.6
- Axient AXT600 Spectrum Manager 2.1.41
- SBC250/450/850 Networked Charging Stations 2.8.6
- Shure Update Utility 2.8.3
- ShurePlus Channels iOS 1.6.1
- ShurePlus Channels Android 1.6.2
- Wireless Workbench 6.15.4 or 7.0.0
Firmware
2.8.6
December 12, 2023
View All Updates
Improvements
- Support for added hardware revisions
Important
- ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.
Known Issues
- Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions
Notes
- User Guides: ULXD4 | ULXD4D/Q
- ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
- Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
- Align the infrared ports with the transmitter
- Press ENTER
- To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
- ULXD 2.8.6
- Axient AXT600 Spectrum Manager 2.1.41
- SBC250/450/850 Networked Charging Stations 2.8.6
- Shure Update Utility 2.8.3
- ShurePlus Channels iOS 1.6.1
- ShurePlus Channels Android 1.6.2
- Wireless Workbench 6.15.4 or 7.0.0