Software & Firmware Archives

Improvements

• Incorporated Shure branding on the Stem ecosystem UI

Bug Fixes

• In certain environments, user is unable to add cross-subnet devices using Add by IP feature
• In the transmitter tab, ULXD transmitters display Battery health = 255% and Cycle count = 65535 when using non-Shure batteries
• In the Monitoring view, ULXD transmitter battery status will display number of remaining minutes when below 15 minutes and it should display Empty
• In certain network environments, when using 500 or more devices, some devices will not be discovered

Pre-Upgrade Requirements

• Designer and SystemOn cannot be installed on the same computer
• Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
• After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
• SystemOn and Designer applications cannot be installed on the same computer; do not attempt to install one over the other
• Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates

Platform Requirements

• Supported Operating Systems
  • Windows Server 2019
  • Windows 10 (Professional or Enterprise), 64-bit edition
• Supported Web Browsers 
  • Chrome 
  • Safari 
  • Windows Edge 
• Hardware Minimum Requirements
  • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
  • 2 GB hard disk
  • i5 dual-core processor

Known Issues

• When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
• When a device is being firmware updated, it will appear offline during the update in SystemOn
• Discovering MXW microphones may take longer than 1 minute
• UTC time and date are displayed on Event Log and Email/SMS notifications
• For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required
• If a valid license activation ID is applied and fails on the first attempt, please try again before calling support

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• This version of SystemOn is compatible with the following recommended software and firmware versions: 
  • IntelliMix Room 3.3.0
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXA920 1.1.161
  • MXA-MUTE 1.5.15
  • MXN5-C 1.5.12
  • Microflex Wireless 10.0.6
  • P300 4.7.11
  • SBC220/240 1.3.26
  • SBC250/450/850 2.6.3
  • SCM820 1.4.3
  • ULX-D 2.6.3

Improvements

• App optimization
• Internal fixes
• General improvements

Improvements

• Added language support for French, German, Italian, Dutch, Portuguese, Spanish, Japanese, Indonesian, and Arabic.

Improvements

• Added language support for French, German, Italian, Dutch, Portuguese, Spanish, Japanese, Indonesian, and Arabic.

Improvements

• Fixed issue with Room Design feature

Improvements

• Fixed issue with Room Design feature

Improvements

• Fixed an issue that caused noise when using SIP audio

Improvements

• Audio performance enhancements
• Address an issue that can cause artifacts in grouped rooms
• Default device name is the model type
• Fixed issue related to setting Static IP Address

Improvements

• Added language support for Simplified Chinese, Traditional Chinese, and Korean in the Stem Ecosystem