Software

SystemOn

Versions

Date Posted

Download

4.3.0
November 23, 2020

Important

  • After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
  • SystemOn cannot be installed on the same machine as Designer; do not attempt to install one over the other
  • Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
  • SystemOn may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.

Improvements

  • Support for new firmware versions
  • Usability improvements
  • Bug fixes and performance improvements

Known Issues

  • When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
  • When a device is being firmware updated, it will appear offline during the update in SystemOn
  • When marking a notification as read, the notifications list may flicker
  • ULX-D transmitters using non-Shure batteries will show in the transmitter list with incorrect values for battery cycle count and health
  • After attempting to forget cross-subnet devices, devices must be rebooted, then SystemOn server must be rebooted before the devices will disappear from SystemOn
  • Discovering MXW microphones may take more than 1 minute
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.

Notes

  • Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
  • Designer and SystemOn cannot be installed on the same machine
  • To operate SystemOn 4.3.0 with Shure networked systems, see the following list of supported firmware versions:
    • MXW 8.0.3 – 9.0.4
    • SCM820 1.3.3
    • ULX-D 2.2.24 – 2.4.9
    • SBC220/240 1.1.43 – 1.2.73
    • SBC250/450/850 2.2.24 – 2.4.13
    • MXA910 4.1.41 – 4.3.2
    • MXA710 1.1.5
    • MXA310 4.1.37 – 4.3.6
    • P300 4.1.11 – 4.3.7
    • IMX-ROOM 1.0.4.2 – 2.0.2
    • ANIUSB-MATRIX 4.1.39 – 4.3.11
    • MXN5-C 1.1.1
    • MXA-MUTE 1.1.3
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn System Requirements, SystemOn User Guide or FAQs
4.2.0
September 29, 2020
Download not available

Important

  • After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
  • SystemOn cannot be installed on the same machine as Designer; do not attempt to install one over the other
  • Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates

Improvements

  • Support for new products:
    • IntelliMix® Room Audio Processing Software
    • MXA710 Linear Array Microphone
    • MXN5-C Networked Loudspeaker
    • MXA Network Mute Button
  • Support for new firmware versions
  • Support for same-subnet and cross-subnet firmware updating of the following products:
    • ​MXA910
    • MXA710
    • MXA310
    • P300
    • ANIUSB-MATRIX
    • MXN5-C
    • MXA-MUTE
  • License widget on dashboard
  • UI improvements

Known Issues

  • When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
  • After attempting to forget cross-subnet devices, devices must be rebooted, then SystemOn server must be rebooted before the devices will disappear from SystemOn
  • Discovering MXW microphones may take more than 1 minute
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.

Notes

  • To operate SystemOn 4.2 with Shure networked systems, see the following list of supported firmware versions:
    • MXW 8.0.3 – 9.0.4
    • SCM820 1.3.3
    • ULX-D 2.2.24 – 2.4.9
    • SBC220/240 1.1.43 – 1.2.73
    • SBC250/450/850 2.2.24 – 2.4.9
    • MXA910 4.1.41 – 4.2.18
    • MXA710 1.0.5
    • MXA310 4.1.37 – 4.2.18
    • P300 4.1.11 – 4.2.4
    • IMX-ROOM 1.0.4.2 – 2.0.1.186
    • ANIUSB-MATRIX 4.1.39 – 4.2.19
    • MXN5-C 1.0.6
    • MXA-MUTE 1.0.8
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn System Requirements, SystemOn User Guide or FAQs
3.2
June 12, 2019
Download not available

Improvements

  • Support for MXA910 firmware version 4.0.12 with IntelliMix® DSP
  • Bug fixes

Known Issues

  • Discovering MXW microphones may take more than 1 minute
  • If a single location has more than 32 devices, the audio metering quality will decrease
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.

Notes

  • To operate SystemOn 3.2 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 2.2.24 – 2.3.34
    • MXW 5.2.2 – 6.0.3
    • MXA910 3.15 – 4.0.12
    • MXA310 3.1.5
    • P300 3.1.6
    • ANIUSB-MATRIX 3.1.5
    • SBC220/240 1.1.43 – 1.1.62
    • SBC250/450/850 2.2.24 – 2.3.6
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs
3.1.0
April 25, 2019
Download not available

*****

UPDATE: Oct 15, 2019: SystemOn 3.2 supports P300 devices updated to version 3.1.8.

*****

IMPROVEMENTS

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

NOTES

  • To operate SystemOn 3.1 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 2.2.24 – 2.3.21
    • MXW 5.2.2 – 6.0.3
    • MXA910 3.1.5
    • MXA310 3.1.5
    • P300 3.1.5
    • ANIUSB-MATRIX 3.1.5
    • SBC220/240 1.1.43 – 1.1.62
    • SBC250/450/850 2.2.24 – 2.3.6
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs
3.0.1
December 18, 2017
Download not available

*****
UPDATE: February 28, 2019: SystemOn 3.0.1 does not support ULX-D devices on version 2.3.21. These devices will be supported in an upcoming version.

UPDATE: November 7, 2018: SystemOn 3.0.1 supports ULX-D devices updated to version 2.3.4, but does not support new hardware revisions of ULX-D on version 2.3.4.

*****

KNOWN ISSUE

SystemOn 3.0.1 incorrectly warns "Check system requirements, your current firmware version may not be confirmed compatible" for firmware versions that it does not support.

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM810 1.3.3
  • ULX-D 1.7.34 - 2.3.4
    • ULX-D J50A or L50A frequency bands are not supported
    • ULX-D new hardware revisions are not supported
  • MXW 4.0.6 – 6.0.3

UPDATE: October 30, 2018: SystemOn 3.0.1 supports MXW version 6.0.3; however, it will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM820 1.3.3
  • ULX-D 1.7.34 - 2.2.24
    • ULX-D J50A or L50A frequency bands are not supported
  • MXW 4.0.6 – 6.0.3

UPDATE: June 20, 2018: SystemOn will notify users that ULX-D 2.2.24 may not be compatible; however only ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.

UPDATE: June 13, 2018:

  • SystemOn 3.0.1 supports MXW 5.2.2. However, SystemOn will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.” Please disregard this warning.
  • MXW 5.2.2 fixes a previous issue where MXW microphones could take more than one minute to be discovered.
  • The improvement made to SystemOn 3.0.1, where the time to report missing devices was increased to 3-4 minutes, may remain 1 minute.

*****

Release Date: 12/18/2017

Improvements

  • Compatibility with MXW version 5.1.26
  • The time before reporting missing devices has been increased to 3-4 minutes to reduce false notifications

Known Issues

  • Discovering MXW microphones may take more than 1 minute
  • ULX-D Users may receive duplicate SMS notifications
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

Notes

  • To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.1.16
    • MXW 4.0.6 - 5.1.26
  • Please report SystemOn performance issues on any browser to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs

 

3.0
October 5, 2017
Download not available

New Features

Improvements

  • Added compatibility for ULX-D ULXD1/2/4/4D/4Q version 2.1.16
  • Added compatibility for Microflex Wireless version 5.1.23
  • Microflex Wireless meters show audio/RF activity (requires MXW devices version 5.1.23 or higher)
  • Performance enhancements

Known Issues

  • Discovering MXW microphones may take more than 1 minute
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

Notes

  • To operate SystemOn 3.0 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.1.16
    • MXW 4.0.6 - 5.1.23
  • Please report SystemOn performance issues on any browser to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs
2.1
January 13, 2017
Download not available

Improvements

  • Added compatibility for ULX-D firmware version 2.0.19
  • Performance enhancements

Known Issues

  • After using the characters { or } in a Channel name, the Channel name field appears greyed out and can't be changed again for about 10 seconds.
  • On the Device Properties for a Microflex Wireless MXW1, the Firmware Version field erroneously shows the firmware version may be incompatible.
  • When Access Control is activated on a ULXD4/D/Q, the receiver will not be visible in SystemOn 2.1.
  • Remote Microflex Wireless Transmitter Linking is not available with SystemOn 2.1. This feature will be available in a future software update.
  • Microflex Wireless Audio and RF metering information is not available with SystemOn 2.1. This feature will be available in a future software update.
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.
  • Monitoring widget may show erroneous characters for a short time period for Microflex Wireless (MXW) and ULX-D microphones.
  • Some languages may show words or sentences that are cut off.

Notes

  • To operate SystemOn 2.1 with Shure networked systems, see the following list of firmware versions that are supported with SystemOn 2.1:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.0.19
    • MXW 4.0.6 - 4.0.7
  • Please report any SystemOn 2.0 performance issues on Internet Explorer and Microsoft Edge browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs
2.0
November 15, 2016
Download not available

Initial Release

Known Issues

  • Remote Microflex Wireless Transmitter Linking is not available with SystemOn 2.0. This feature will be available in a future software update.
  • Microflex Wireless Audio and RF metering information is not available with SystemOn 2.0. This feature will be available in a future software update.
  • If Chrome shows an “Aw, Snap!” error page, reload the page or close other tabs to fix the error.
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.
  • Monitoring widget may show erroneous characters for a short time period for Microflex Wireless (MXW) microphones on Standby mode.

Notes

  • To operate SystemOn 2.0 with Shure networked systems, see the following list of firmware versions that are supported with SystemOn 2.0:
    • SCM820 1.3.3
    • ULX-D 1.7.34
    • MXW 4.0.6-4.0.7
  • Please report any SystemOn 2.0 performance issues on Internet Explorer and Microsoft Edge browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs

Associated products

SystemOn

Conquer complexity and scale. Developed to make managing large-scale Shure audio hardware deployments easier for you. SystemOn monitors Shure devices across networks, logs system events and alerts users over text or email for time sensitive and critical issues.