SystemOn - Audio Asset Management Software
Conquer complexity and scale.

SystemOn

Audio Asset Management Software

Conquer complexity and scale. Developed to make managing large-scale Shure audio hardware deployments easier for you.

How It Works

You can’t be everywhere at once but everywhere can be with you. Monitor inventory and battery health in real-time and troubleshoot on the go. Avoid dead air, minimize cost and enhance resource use with simple, sophisticated software.

Why It's Better

Peace of mind

Stay one step ahead with text and email alerts for potential issues before they happen.

Time saving

Maximize control of your organization’s audio on your mobile device. SystemOn handles the monitoring so you can focus on the management.

Secure System

Customize access and permissions for a tailored user experience.

Videos

Further Reading

Latest Articles

Reviews

Compatible Products

SCM820

Digital IntelliMix Automatic Mixer

Designed for use in speech applications, including sound reinforcement, broadcasting and audio recording.

MXWAPT2

Access Point Transceiver

The two-channel MXWAPT2 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

MXWAPT4

Access Point Transceiver

The four-channel MXWAPT4 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

MXWAPT8

Access Point Transceiver

The eight-channel MXWAPT8 uses automated frequency coordination to assign clean frequencies to wireless microphone transmitters.

ULXD4Q

Quad-Channel Digital Wireless Receiver

Four channels of uncompromising audio quality, RF signal stability, and advanced setup features in a space-efficient single rack unit.

ULXD4

Digital Wireless Receiver

Networkable receiver with 24-bit / 48 kHz digital audio quality and AES 256-bit encryption.

ULXD4D

Dual-Channel Digital Wireless Receiver

Two channels of uncompromising audio quality, RF signal stability and efficiency, and advanced setup features in a single rack unit.

Featured

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

MXA310 table microphones maximize conferencing audio quality so voices come through clean and clear on every call.

Featured

MXA910 With IntelliMix®

Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

IntelliMix P300

Audio Conferencing Processor

Don’t let echo, noise, or distortion take over the meeting. The IntelliMix® P300 digital signal processor enhances every aspect of conference audio.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

The ANIUSB-MATRIX with Matrix Mixing connects up to 4 Dante channels and one analog output to a room audio / video conferencing system or a PC-based A / V conferencing application via USB connection.

ULXD6

Wireless Boundary Microphone Transmitter

The ULXD6 Boundary Microphone Transmitter delivers uncompromising audio quality and RF performance, and AES-256 encryption for secure transmission.

ULXD8

Wireless Gooseneck Base Transmitter

The ULXD8 Desktop Base Transmitter delivers uncompromising audio quality and RF performance, and AES-256 encryption for secure transmission.

New

SBC220

2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two SB900A batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920 batteries

SBC250

2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

SBC450

4-bay Networked Docking Station

4-bay networked docking station charges up to 4 ULXD6 or ULXD8 transmitters equipped with the SB900A Rechargeable Battery.

SBC850

8-bay Networked Docking Station

8-bay networked docking station charges up to 8 ULXD6 or ULXD8 transmitters equipped with the SB900A Rechargeable Battery.

Support

Customer Support
Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair
Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us
Documentation
User Guide & Specs
System Requirements
Release Notes
Version 3.2

Release Date: 6/12/2019 

IMPROVEMENTS

  • Support for MXA910 firmware version 4.0.12 with IntelliMix® DSP
  • Bug fixes

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • If a single location has more than 32 devices, the audio metering quality will decrease
  • UTC time and date are displayed on Event Log and Email/SMS notifications
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out
  • For non-English users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.

NOTES

  • To operate SystemOn 3.2 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 2.2.23-2.3.34
    • MXW 5.2.2 – 6.0.3
    • MXA910 3.15 – 4.0.12
    • MXA310 3.1.5
    • P300 3.1.6
    • ANIUSB-MATRIX 3.1.5
    • SBC220/240 1.1.43 – 1.1.62
    • SBC250/450/850 2.2.24 – 2.3.6
  • Please report SystemOn performance issues experienced on supported browsers to Shure Support.
  • For help and troubleshooting, go to the SystemOn User Guide or FAQs.

Release Date: 4/25/2019

IMPROVEMENTS

Support for new products:

  • MXA910 Ceiling Array Microphone
  • MXA310 Table Array Microphone
  • P300 IntelliMix® Audio Conferencing Processor
  • ANIUSB-Matrix USB Audio Network Interface
  • ULXD6 Boundary Microphone Transmitter
  • ULXD8 Gooseneck Base Transmitter
  • SBC220 2-Bay Networked Charging Station
  • SBC240 2-Bay Networked Charging Station
  • SBC250 2-Bay Networked Charging Station
  • SBC450 4-Bay Networked Charging Station
  • SBC850 8-Bay Networked Charging Station

Support for new firmware versions of already-supported products:

  • ULX-D 2.3.21
  • Microflex Wireless 6.0.3

Bug fixes

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

NOTES

To operate SystemOn 3.1 with Shure networked systems, see the following list of supported firmware versions: 

  • SCM820 1.3.3
  • ULX-D 2.2.24 – 2.3.21
  • MXW 5.2.2 – 6.0.3
  • MXA910 3.1.5
  • MXA310 3.1.5
  • P300 3.1.5
  • ANIUSB-MATRIX 3.1.5
  • SBC220/240 1.1.43 – 1.1.62
  • SBC250/450/850 2.2.24 – 2.3.6

*****

UPDATE: February 28, 2019: SystemOn 3.0.1 does not support ULX-D devices on version 2.3.21. These devices will be supported in an upcoming version.

UPDATE: November 7, 2018: SystemOn 3.0.1 supports ULX-D devices updated to version 2.3.4, but does not support new hardware revisions of ULX-D on version 2.3.4.

KNOWN ISSUES

SystemOn 3.0.1 incorrectly warns "Check system requirements, your current firmware version may not be confirmed compatible" for firmware versions that it does not support.

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM810 1.3.3
  • ULX-D 1.7.34 - 2.3.4
    • ULX-D J50A or L50A frequency bands are not supported
    • ULX-D new hardware revisions are not supported
  • MXW 4.0.6 – 6.0.3

UPDATE: October 30, 2018: SystemOn 3.0.1 supports MXW version 6.0.3; however, it will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

  • SCM820 1.3.3
  • ULX-D 1.7.34 - 2.2.24
    • ULX-D J50A or L50A frequency bands are not supported
  • MXW 4.0.6 – 6.0.3

UPDATE: June 20, 2018: SystemOn will notify users that ULX-D 2.2.24 may not be compatible; however only ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.

UPDATE: June 13, 2018:

  • SystemOn 3.0.1 supports MXW 5.2.2. However, SystemOn will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.” Please disregard this warning.
  • MXW 5.2.2 fixes a previous issue where MXW microphones could take more than one minute to be discovered.
  • The improvement made to SystemOn 3.0.1, where the time to report missing devices was increased to 3-4 minutes, may remain 1 minute.

*****

Release Date: 12/18/2017

IMPROVEMENTS

  • Compatibility with MXW version 5.1.26
  • The time before reporting missing devices has been increased to 3-4 minutes to reduce false notifications

KNOWN ISSUES

  • Discovering MXW microphones may take more than 1 minute
  • ULX-D Users may receive duplicate SMS notifications
  • Metering quality for a single location with greater than 32 devices
  • UTC time and date are displayed on Event Log and Email/SMS notifications.
  • Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
  • For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
  • If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

NOTES

  • To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:
    • SCM820 1.3.3
    • ULX-D 1.7.34 - 2.1.16
    • MXW 4.0.6 - 5.1.26
Find An Answer
SystemOn and Crestron Room View
September 10, 2019

SystemOn could be an adjunct product to Crestron Room View.Room View gives high level status information about facilities and resources. The Shure sof ...

SystemOn Language support
August 29, 2017

Yes. SystemOn software is available in multiple languages. Individual users can also change their language preference within their user profile / acco ...

Recommended installation for SystemOn
August 29, 2017

SystemOn software can be installed on a server or an individual computer. Installation on a server is recommended, as it allows the software to be acc ...

What Shure products work with SystemOn?
November 17, 2016

SystemOn manages the SCM820 Automatic Mixers, ULX-D and Microflex Wireless systems in real time across corporate and higher education networks.&n ...