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Software & Firmware Archives
Software
6.0.0
February 29, 2024
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Initial Release
Known Issues
- Subscriptions to AudioChannelGainEvent will return duplicative responses for MXA901, MXA902, and MXA920 devices.
- Subscribing to battery-level may return CALCULATING for status, timetoTargetState, targetState properties on MXW classic devices. To work around, use the GET battery-level capability.
- Subscriptions to FirmwareUpdateProgressEvent on MXA310 will skip TRANSFERRING_FILES and INSTALLING stages. Only PENDING and COMPLETE will be returned.
- Subscriptions to UserPresetEvent will return duplicative responses upon a save event.
Platform Requirements
- Supported Operating Systems
- Windows 10, 11 or Windows Server 2016, 2019, 2022
- Hardware Requirements
- Minimum:
- Dual Core 64-bit Intel or AMD processor
- 2GB RAM
- Recommended:
- 64-bit Intel or AMD processor
- 8GB RAM
- Minimum:
Notes
Compatibility
- Whenever possible, upgrade to the latest supported firmware version to take advantage of new features and system improvements.
- All previously released firmware versions support Device Discovery and Firmware Update
- To operate this version of System API with feature interactivity, see the following list of Shure devices and firmware versions:
PRODUCT | MINIMUM SUPPORTED VERSION FOR FEATURE INTERACTIVITY |
P300 | 6.0.38 |
ANISUB | 6.0.44 |
MXA310, MXA710, MXA910, MXA920, MXA901, MXA902 | 6.0.X |
MXN5-C | 6.0.17 |
MXA MUTE | 6.0.25 |
MXWANI4, MXWANI8 | 10.0.6 |
MXWAPT2, MXWAPT4, MXWAPT8 | 10.0.8 |
MXW1/2/6/8 | 10.0.6 |
MXWNCS2/4/8 | 10.0.6 |
QLXD4 | 2.5.2 |
ULXD4/D/Q | 2.7.X |
ULXD6/8 ** | 2.7.X |
SBC250/450/850 | 2.7.X |
SBC220/240 | 1.3.45 |
MXWAPDX2 | All released firmware |
MXW1X/2X/6X | All released firmware |
**Only supports connectivity with SystemAPI when docked in SBC250/450/850 charger(s).
Software
1.9.0
June 8, 2023
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Improvements
- Improvements to upgrading multiple devices on a network
Software
4.7.12
March 15, 2023
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Important
- New licenses are no longer being offered. For maintenance licenses, please contact your local Shure representative.
Improvements
- Device-related software improvements for enhanced operations
Pre-Upgrade Requirements
- Designer and SystemOn cannot be installed on the same computer
- Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
- After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
- SystemOn and Designer applications cannot be installed on the same computer; do not attempt to install one over the other
- Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
Platform Requirements
- Supported Operating Systems
- Windows Server 2019
- Windows 10 (Professional or Enterprise), 64-bit edition
- Supported Web Browsers
- Chrome
- Safari
- Windows Edge
- Hardware Minimum Requirements
- 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
- 2 GB hard disk
- i5 dual-core processor
Notes
- User Guide
- To update firmware, please download Shure Update Utility
- This version of SystemOn is compatible with the following recommended software and firmware versions:
- IntelliMix Room 4.2.0
- ANIUSB-MATRIX 4.7.21
- MXA310 4.7.8
- MXA710 1.5.16
- MXA910 4.7.13
- MXA920 1.5.22
- MXA-MUTE 1.5.17
- MXN5-C 1.5.21
- Microflex Wireless 10.0.8
- P300 4.7.21
- SBC220/240 1.4.7
- SBC250/450/850 2.7.3
- SCM820 1.4.3
- ULX-D 2.7.3
Software
4.7.2
September 23, 2022
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Important
- New licenses are no longer being offered. For maintenance licenses, please contact your local Shure representative.
Bug Fixes
- LDAP server configuration validation for port 636; password and username validation for port 389 errors during upgrade from SystemOn version 4.6.0 to 4.7.0
Pre-Upgrade Requirements
- Designer and SystemOn cannot be installed on the same computer
- Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
- After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
- SystemOn and Designer applications cannot be installed on the same computer; do not attempt to install one over the other
- Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
Platform Requirements
- Supported Operating Systems
- Windows Server 2019
- Windows 10 (Professional or Enterprise), 64-bit edition
- Supported Web Browsers
- Chrome
- Safari
- Windows Edge
- Hardware Minimum Requirements
- 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
- 2 GB hard disk
- i5 dual-core processor
Notes
- User Guide
- To update firmware, please download Shure Update Utility
- This version of SystemOn is compatible with the following recommended software and firmware versions:
- IntelliMix Room 3.3.0
- ANIUSB-MATRIX 4.7.16
- MXA310 4.7.8
- MXA710 1.5.15
- MXA910 4.7.13
- MXA920 1.3.276
- MXA-MUTE 1.5.16
- MXN5-C 1.5.12
- Microflex Wireless 10.0.6
- P300 4.7.17
- SBC220/240 1.3.45
- SBC250/450/850 2.6.3
- SCM820 1.4.3
- ULX-D 2.6.3
Software
1.8.5
August 1, 2022
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Improvements
- Fixed issue with not displaying the latest firmware file in certain systems
- Improved the upgrade process for devices with legacy firmware
- Fixed issue with seeing the latest firmware file when a non-English language setting is used
Software
1.8.4
July 26, 2022
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Improvements
- Incorporated Shure branding on the Stem ecosystem UI
Software
4.7.0
June 1, 2022
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Bug Fixes
- In certain environments, user is unable to add cross-subnet devices using Add by IP feature
- In the transmitter tab, ULXD transmitters display Battery health = 255% and Cycle count = 65535 when using non-Shure batteries
- In the Monitoring view, ULXD transmitter battery status will display number of remaining minutes when below 15 minutes and it should display Empty
- In certain network environments, when using 500 or more devices, some devices will not be discovered
Pre-Upgrade Requirements
- Designer and SystemOn cannot be installed on the same computer
- Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
- After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
- SystemOn and Designer applications cannot be installed on the same computer; do not attempt to install one over the other
- Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
Platform Requirements
- Supported Operating Systems
- Windows Server 2019
- Windows 10 (Professional or Enterprise), 64-bit edition
- Supported Web Browsers
- Chrome
- Safari
- Windows Edge
- Hardware Minimum Requirements
- 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
- 2 GB hard disk
- i5 dual-core processor
Known Issues
- When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
- When a device is being firmware updated, it will appear offline during the update in SystemOn
- Discovering MXW microphones may take longer than 1 minute
- UTC time and date are displayed on Event Log and Email/SMS notifications
- For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required
- If a valid license activation ID is applied and fails on the first attempt, please try again before calling support
Notes
- User Guide
- To update firmware, please download Shure Update Utility
- This version of SystemOn is compatible with the following recommended software and firmware versions:
- IntelliMix Room 3.3.0
- ANIUSB-MATRIX 4.7.16
- MXA310 4.7.8
- MXA710 1.5.13
- MXA910 4.7.13
- MXA920 1.1.161
- MXA-MUTE 1.5.15
- MXN5-C 1.5.12
- Microflex Wireless 10.0.6
- P300 4.7.11
- SBC220/240 1.3.26
- SBC250/450/850 2.6.3
- SCM820 1.4.3
- ULX-D 2.6.3
Software
1.7.10
May 20, 2022
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Improvements
- App optimization
- Internal fixes
- General improvements
Software
4.6.0
November 5, 2021
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Improvements
- Stability and Performance
Pre-Upgrade Requirements
- Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
- After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
- SystemOn and Designer applications cannot be installed on the same computer; do not attempt to install one over the other
- Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
Known Issues
- When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
- When a device is being firmware updated, it will appear offline during the update in SystemOn
- ULX-D transmitters using non-Shure batteries will show in the transmitter list with incorrect values for battery cycle count and health
- Discovering MXW microphones may take longer than 1 minute
- UTC time and date are displayed on Event Log and Email/SMS notifications
- For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required
- If a valid license activation ID is applied and fails on the first attempt, please try again before calling support
Notes
- User Guide
- To update firmware, please download Shure Update Utility
- This version of SystemOn is compatible with the following software and firmware versions:
- IntelliMix Room 3.2.0
- ANIUSB-MATRIX 4.6.7
- MXA310 4.6.3
- MXA910 4.6.6
- MXA710 1.4.2
- MXA-MUTE 1.4.4
- MXN5-C 1.4.3
- Microflex Wireless 9.0.4
- P300 4.6.6
- ULX-D 2.5.0
- SBC220/240 2.5.0
- SBC250/450/850 2.5.0
Software
1.7.6
October 29, 2021
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Improvements
- Fixed an issue that could prevent devices from being able to upgrade
- Stem Control is now shown grayed out
- Fixed an issue which could cause a device to be unresponsive
- Improved updates for legacy firmware prior to version 2.0