Software & Firmware Archives

Improvements

• Bug fixes

Notes

• User Guide
• Command Strings
• To operate MXN5-C version 1.2.1 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXN5-C version 1.2.1 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.4.0
  • ANI22 4.4.8
  • ANI4IN 4.4.8
  • ANI4OUT 4.4.8
  • ANIUSB-MATRIX 4.4.14
  • MXA310 4.4.9
  • MXA910 4.4.11
  • MXA710 1.2.1
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.4.13
  • IntelliMix® Room 3.0.1
  • ULXD4D/4Q 2.4.25
  • SCM820 1.3.3
  • Shure Update Utility 2.5.1
  • Shure Web Device Discovery 1.2.9

New Features

• Implemented room split & join feature
• Added feature to mute individual speakers & microphones

Improvements

• Support for up to 10 audio endpoint devices
• Enhanced security features
• Increased ability for users to modify Organization Settings
• Improved audio quality

New Features

• Implemented room split & join feature
• Added feature to mute individual speakers & microphones

Improvements

• Support for up to 10 audio endpoint devices
• Enhanced security features
• Increased ability for users to modify Organization Settings 
• Improved audio quality

Improvements

• Implemented room split and join feature
• Added feature to mute individual speakers & microphones
• Support for up to 10 audio endpoint devices
• Enhanced security features
• Increased ability for users to modify Organization Settings 
• Improved audio quality

Important

• This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011. CU 6105, CU 6110 and CU 5905 are not supported)
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

New Features

• System
• ‘Chairman’ changed to ‘Chairperson’

Bug Fixes

• System
  • Participants created using CAA during a meeting (Login using code card) cannot log into the meeting.
  • All applications – About windows – the HTML page for 3rd-party licenses has some broken links.
• CUA
  • If a participant is logged into a meeting using a secondary language (not the meeting default), the participant will see entries in the speak list using ‘show name’ as defined for the system language.
  • Number of speeches for a speaking delegate will be set to 0 if delegate is speaking while an agenda subject is active, and subject is set as not active. Number of speeches count remain 0 if a new subject is set active.
  • Using microphone control, a participant speaking at their own microphone can be moved to podium – if another participant is also speaking, both participants will have speech time reset – only the participant moved to podium should have speech time reset.
  • Using Microphones Control [Next on] button to put a microphone from the request list into speak, the button changes to [Mic off] – it should remain [Next on], as no microphone is selected.
  • Users that are set as inactive in the database do not appear in the Participant list if they log into a meeting.
  • MXC640 speak list etc. can show different ‘Seat no.’ information from what’s defined in the SW6000 suite and displayed in CUA.
• CAA
  • Meeting role agenda options field ‘Description’ cannot be selected if ‘Title and short description’ has not been checked.
  • In the meetings screen, if a user selects a meeting and uses Up/Down keyboard keys (↑ ↓) to change meeting selection, these keys may stop working until meeting is reselected using the mouse.
  • Selecting “Program ‘User ID / Login code’ on card” displays the window – but the window title is “ID cards”.
  • Deleting a Namesign template in a multi-language system where the template does not have a name in all languages can cause an exception.
  • Deleting all meetings, creating new meetings and then deleting them can cause an exception.
  • Deleting existing meetings and adding a new meeting can cause an exception (addition fails).
  • Editing a meeting where only Meeting ID is changed, it’s not possible to update data in the database.
• CUI
  • An MXC640/DC69 unit seat set up in a ‘Prepared participant seat table’ meeting without a delegate assigned displays seat information as defined in the CCU component GUI – this should be seat number.
  • Microphone unit speak priority may persist as having no speaking rights if the CUI application is shut down while in an active meeting where a microphone has had speaking rights removed due to ‘One speech per subject’ functionality.

Notes

• To operate MXC devices with SW6000 version 9.3.0, see the following list of minimum software and firmware versions:
  • MXC firmware release 9.2.0 or later

Important

• Firmware must be on 1.4.3 to use the new SCM820 application.

New Features

• SCM820 Software Application for Windows 10

Known Issues

• Not all settings from the previous Flash UI are available with the new SCM820 application.
  • Refer to new SCM820 user guide online for new SCM820 application settings
  • Network settings cannot be adjusted in the new SCM820 application
    • Use MXW Software application for Shure Control settings and Audinate Dante Controller for device and Dante settings
• Preconfigured devices with settings not available in the new SCM820 application will remain on the device until a factory reset is done. A factory reset will clear all settings back to defaults
• Opening the application using DNS name may fail. This may be a network or Windows 10 limitation. Use IP address as a workaround
• A lower spec PC may have a temporary processor hit when opening the application.
• When uninstalling, Windows may ask to close the application if running. The application closing may fail. The application will uninstall but continue to run if left open. Close all instances of the application to complete uninstalling

Notes

• FAQ
• This application is available in English only
• The user guide online is in English only
• To access multiple SCM820s, multiple instances of the application may be opened.

New Features

• MV88+ Mute during playback
• Light/Dark Mode
• Integration with iOS Files application

Improvements

• New app design including navigation tab and color updates
• Monitor Mix updates
• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 13.0 or later. We can’t ensure compatibility or full feature functionality with older operating systems. Please report problems and submit general feedback through the app (About > Feedback)
• Compatible with iPhone, iPad, iPod touch, and Apple Watch

New Features

• MV88+ Mute during playback
• Light/Dark Mode
• Record and convert files into compressed formats

Improvements

• New app design including navigation tab and color updates
• Monitor Mix updates
• Bug fixes

Notes

• User Guide
• MV7 User Guide
• MV88+ User Guide
• Frequently Asked Questions
• Compatible with Android 8.0 and higher.
• NOTE FOR MV88+ USERS: Learn about compatibility with your Android device at www.shure.com/MOTIVcompatibility.

Improvements

• Support for SCM820 Software V 1.0.0
• Security

Bug Fixes

• Memory leak issue occasionally would freeze operation.

Notes

• FAQ
• It is recommended that users update all devices used together to the same firmware version.
• For operation of SCM820 version 1.4.3 with other Shure networked systems, reference the following list of minimum firmware/software versions:
  • ANI4IN 4.4.8
  • ANI4OUT 4.4.8
  • MXA910 4.4.11
  • MXA310 4.4.9
  • Microflex Wireless 9.0.4
  • Shure Update Utility 2.5.1
  • Shure Web Device Discovery 1.2.9
  • ULXD4D 2.4.25
  • ULXD4Q 2.4.25

Improvements

• Support for new frequency bands and variants for other wireless products:
  • Axient Digital AD4D and AD4Q
    • 694 MHz – 806 MHz (P55)
    • 487 MHz – 636 MHz (G63)
    • 630 MHz – 698 MHz (L60)
  • ULX-D
    • 470 MHz – 510 MHz (G53)
    • 174 MHz – 210 MHz (V52)
  • PSM1000
    • 470 MHz – 510 MHz (G53)
    • 630 MHz – 698 MHz (L60)
• Updated user groups for Belgium and Australia

Notes

• User Guide
• To operate Axient 2.1.38 devices with other Shure systems and software, see the following list of minimum versions:
  • UR4 UHF-R receiver 1.171
  • UR3 Plug-on Transmitter 1.0.0.16
  • UR5 Portable Diversity Receiver 1.0.0.13
  • ULX-D ULXD4X Receivers 2.4.25
  • QLX-D QLXD4 Receiver 2.3.24
  • PSM1000 P10T Transmitter 1.5.12
  • SBRC Shure Battery Rack Charger 1.1.5
  • Shure Update Utility 2.42.5.1
  • ShurePlus Channels 1.4.5
  • Wireless Workbench 6.14.1