Break through with wireless scalability.

WWB6

Wireless Workbench® 6

Wireless Workbench offers total control of networked Shure Systems to provide an interface to manage every facet of a performance. Includes savable parameters, Shure scanning hardware, detailed visibility of spectrum, and Coordination Workspace.

How It Works

Wireless Workbench 6 lets you remotely monitor and manage every piece of gear connected to your system without interrupting the production. Frequency calculation and analysis for supported devices allows you to coordinate the entire show from one application. The Timeline feature even lets you track RF data and review it later. Advanced Zone Management makes calculating and organizing frequencies for large or distributed environments more manageable. With this much control in your grasp, wireless freedom always moves the performance forward.

Why It's Better

Rapid management

Users can save parameter settings and quickly apply them for simpler device configuration.

Robust coordination

RF is rarely consistent. Wireless Workbench gives you the flexibility to coordinate your frequencies over time and space.

Enterprise-wide networking

Remotely connect to devices on multiple subnets. Access control ensures only the right users can operate on your network.

Quality that’s in the Details

  • Free download
  • Compatible with Windows 7, 8, and 10 and Mac OS X High Sierra, Mojave, and Catalina
  • Device alerts for RF, audio, and battery parameters
  • Create inventory, coordination, and network reports
  • Coordinate select 3rd party devices

Download WWB6

Version 6.13.2 | View All Updates

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Compatible Products

SBC250

SBC250 2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

Discontinued

AXT400

AXT400 Axient Dual Channel Receiver

Dual-channel receiver assures a flawless performance, even in congested RF environments and with increasingly limited white space.

QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel intelligent option for use in any professional sound reinforcement application.

Discontinued

UR4S+

UR4S+ Wireless Receiver

Part of the flagship UHF-R series provides single-channel options and cascading for premium wireless.

Discontinued

UR4D+

UR4D+ Dual Wireless Receiver

Part of the flagship UHF-R series provides dual-channel options and cascading for premium wireless.

P10T

P10T Wireless Transmitter

Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.

Discontinued

UR1M

UR1M Micro-Bodypack Transmitter

Includes a UHF-R Bodypack Transmitter and TA4M or Lenmo-3 connector to offer an ultra-compact option.

SBRC

SBRC Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

AD610

AD610 Diversity ShowLink® Access Point

The AD610 provides a wireless ShowLink® connection between all linked transmitters and receivers.

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

Discontinued

UR5

UR5 Portable UHF-R Wireless Receiver

ULXD6

ULXD6 Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

ULXD1

ULXD1 Digital Bodypack Transmitter

Digital bodypack transmitter offers compatibility with ULX-D Digital Wireless Systems and delivers uncompromising audio quality and RF performance.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

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Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

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Documentation

Release Notes

Version 6.13.2

New Device and Frequency Band Support

  • Added support for new Shure frequency bands
    • Axient Digital G63 | 487.125 – 636.875 MHz
    • Axient Digital P55 | 694.500 – 805.700 MHz
    • PSM900 Q12 | 748.300 – 757.700 MHz
    • PSM1000 M19 | 694.500 – 702.700 MHz
    • PSM1000 Q12 | 748.300 – 757.700 MHz
    • QLX-D M19 | 694.500 – 702.700 MHz
    • QLX-D Q12 | 748.300 – 757.700 MHz
    • ULX-D M19 | 694.500 – 702.700 MHz
    • ULX-D Q12 | 748.300 – 757.700 MHz
  • Updated power levels for Axient Digital Z16 frequency band

Stability 

  • WWB no longer crashes when saving a Timeline file in one scenario.
  • WWB no longer crashes when an offline device comes back online while a modal child dialog of its property panel is on top.
  • WWB no longer crashes when the “channels operating in FD-C mode” warning dialog is present in one scenario.
  • WWB no longer crashes when searching for TV channel exclusions in a radius of zero miles.
  • WWB no longer crashes when enabling Monitor Only Mode in one scenario.

Frequency Coordination

  • Improved the spectrum scanning workflow and user interface in the Frequency Coordination tab and the Frequency Plot tool.
    • Simplified the scan settings dialog.
    • View and select scanning devices in the scan sources table.
    • View completed scans and scans in progress in the scan data table.
    • Show or hide scan data, change its color, and save scan data as separate files using options and context menus in the scan data table.
  • Added spectrum plot overlays in the Frequency Coordination spectrum plot and the Frequency Plot tool.
    • Frequency band overlays are displayed when frequencies are added to the CWS; frequency bands for equipment in the inventory is displayed in the Frequency Plot tool by default.
    • Intermodulation (IMD) product overlays for all frequencies in the coordination workspace (CWS) can be toggled from the right sidebar in the CWS.
      • Ctrl-click and drag frequency markers (command-click on Mac) to see IMDs move in real-time.
    • Right-click on a frequency marker to view equipment profile spacing.
    • Right-click on a frequency marker to view the effective bandwidth filter.
  • The online US TV channel database is now powered by the Shure Wireless Frequency Finder, allowing you to see the most recent updates to TV transmitter data managed by the FCC.
  • Updated user group parameters for the following countries:
    • Australia – Outdoors: changed the starting frequency from 520.000 MHz to 520.150 MHz
    • Belgium: added all new groups and ranges by province
  • Updated the offline TV channel database for the following countries:
    • Belgium (removed in favor of user groups)
    • Denmark
    • Finland
    • France
    • U.S.
  • Improved the “show in table” context menu option for frequency markers so that the coordination workspace will switch zones if the frequency is not in the current zone.
  • Updated tuning bandwidth of Telex BRT-1 Base Station C-band from 554.100 – 571.900 MHz to 554.000 – 572.00 MHz.
  • Updated the step size of the Radio Active Designs UV-1G Belt Pack from 5 kHz to 25 kHz.
  • Fixed an issue where the x-axis of the spectrum plot in the Frequency Coordination tab would disappear in one scenario.
  • Fixed an issue where the auto-assign and unassign buttons in the assign and deploy dialog were not applying to all zones.
  • Fixed an issue where backup frequencies in the coordinated frequencies list (CFL) were being imported into the coordination workspace using “all frequencies in inventory” option.
  • Fixed an issue where changing parameters of a detected scan exclusion did not change the source to “user-defined”.
  • Fixed an issue in the TV channels dialog where the unit of distance defaulted to miles even when set to kilometers.
  • Discontinued the 900 MHz ISM Site Survey tool.

Inventory

  • Fixed an issue where WWB metadata (i.e. RF zone, channel color, tag, and inclusion group) were not preserved when merging devices in the inventory.
  • Fixed an issue where a settings conflict would be triggered for an AXT400 receiver when it was power-cycled while in FD-BP mode and receiver-lock was set to Rx1 or Rx2.

Monitoring

  • Added a new ShowLink Access Point widget for AD610 and AXT610, allowing you to see all connected devices, their device type, device ID, RF transmission status, ShowLink quality level, and battery charge.
  • Added network status indications for Axient Digital receivers assigned to Dante Domains.
  • Fixed an issue where Axient Digital transmitter hardware version was not displayed in the transmitters tab of AD4* properties panels.
  • Fixed an issue where channel strip sort order was not retained in saved show files.
  • Fixed an issue where charger storage mode in properties panels was blank when the device went offline.
  • Fixed incorrect text in event logs for AXT400 and ULX-D while clearing interference alerts by changing frequency.
  • Fixed incorrect text in event logs for ShowLink-enabled transmitters that change frequency during network reconnection.
  • Fixed an issue where Mini Timeline view mode would not update when multiple views are present.
  • Fixed an issue where Mini Timelines would overlap in one scenario.
  • Fixed an issue where OS notifications for alerts were being displayed when an alert was cleared or made inactive.
  • Fixed an issue where there was stale battery information and firmware version when SBC240 chargers were ganged together.
  • Fixed an issue where the temperature value for ganged chargers was not being updated in the properties panel.
  • Fixed an issue where changing F2 of an offline AD4* in FD-C mode reported a change on F1 and F2.
  • Fixed an issue where having several monitor views would cause the right sidebars of all tabs to be pushed off the screen.

Timeline

  • Fixed an issue where channels in Timeline would overlap in one scenario.
  • Fixed an issue where the system event for FD Mode was being duplicated.
  • Fixed an issue where the system event marker for FD Override was not shown in one scenario.
  • Fixed an issue where the time axis values would overlap with one another after zooming in and then zooming out.
  • Fixed an issue where enabling frequency diversity mode from the properties panel of either the second or fourth channel of a multi-channel receiver would deselect that channel in Timeline.
  • Fixed an issue where Timeline would stop recording and present an “invalid path” message when the file reached 2 GB.
  • Fixed an issue where the hint text in the search bar was not being cleared from the channel chooser.

Networking

  • Fixed an issue where deleting remote devices might not remove some devices in the inventory.
  • Fixed an issue where the save and apply buttons were disabled in the Remote Devices tab of the preferences when attempting to add a range of IP addresses where at least one of those IP addresses was already in the list.

File Management

  • Application crash logs are now stored on your local machine. Files older than 30 days are automatically removed. You can elect to send an anonymized and pseudonymized copy of these crash logs to Shure by default, or send them manually when you see fit.
  • Made improvements to the warning dialog text when custom equipment profile names conflict with stock equipment profile names.
  • Fixed an issue where saving a show file with automatically calculated backup frequencies would create unused RF zones when the show file was re-opened.
  • Fixed an issue where the color of the default RF zone was not being retained in show files.
  • Fixed an issue where the ShowLInk transmitter control page of a channel strip was not saved in show files.
  • Fixed an issue where certain ShowLink transmitter properties were not saved in show files.

General

  • Removed the Updates tab from the preferences dialog, and the in-app update functionality from the application. Please continue downloading new versions from the WWB product page on Shure.com.
  • Fixed an issue in the Frequency Band Conversion Tool where devices previously set to “do not convert” were not able to be converted in one scenario.

Notes

  • When using the in-app update function, in order to successfully install Wireless Workbench, you must run it as an administrator. Consult your IT department if you have questions.
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Known Issues

  • When using multiple spectrum managers, if they have the same device ID, any combo box where you specify a link between receiver and spectrum managers will not list all available spectrum managers. To resolve this, provide a unique device ID for all spectrum managers.
  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • Timeline System Events displayed for Active Transmitter Online for ULXD6/8 transmitters do not always include Transmitter Device ID in the event description.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.

Comparable Products

ShurePlus™ Channels

Channels Mobile App for iOS

ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems.

SUU

Shure Update Utility

Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products.