Software & Firmware Archives

New Features

• Compatibility with Shure Designer 4.2

Improvements

• Bug Fixes

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
• AES67 support is only available on UltimoX hardware
• MXA310 devices manufactured as of July 2017 are compatible with AES67
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
• If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
• After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
• The Mute Control Function command string response is incorrect when using <GET 0 ALL>
• When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
• When using < GET 0 ALL >, the response should be mapped as follows:

Notes

• User Guide
• Demo Web UI
• Command Strings
• MXA310 version 4.2.18 is compatible with MXA310 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate MXA310 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA310 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • Shure SystemOn 4.2
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA910 4.2.18
  • MXA710 1.0.5
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features

• Compatibility with Shure Designer 4.2

Improvements

• Bug Fixes

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
• AES67 support is only available on UltimoX hardware
• MXA310 devices manufactured as of July 2017 are compatible with AES67
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
• If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”
• After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari).
• The Mute Control Function command string response is incorrect when using <GET 0 ALL>
• When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
• When using < GET 0 ALL >, the response should be mapped as follows:

Notes

• User Guide
• Demo Web UI
• Command Strings
• MXA310 version 4.2.18 is compatible with MXA310 devices running version 4.2.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate MXA310 version 4.2.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA310 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • Shure SystemOn 4.2
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA910 4.2.18
  • MXA710 1.0.5
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features

• Compatibility with Shure Designer 4.2

Improvements

• Bug Fixes

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.2 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period. To correct this, hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature

Notes

• User Guide
• Demo Web UI
• Command Strings
• To operate MXA910 version 4.0.12 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA910 version 4.2.18 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • Shure SystemOn 4.2
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA710 1.0.5
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features

• Designer
  • New Room Optimization for faster system configuration
  • Device Presets

Improvements

• USB
  • Mute Sync improvements -– Zoom and Microsoft , Teams, and Skype for Business
  • Chrome OS audio support
• Logic control

Known Issues

• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.2.X firmware to use this feature
• After unplugging the USB cable from a Chromebook during playback and then reconnecting, playback audio may be corrupted. To resolve this, power cycle the P300.
• Occasionally mute sync breaks between ANIUSB/P300 to MS Teams during a call when a mute button is quickly tapped multiple times. To resolve this, unplug and replug the USB cable or quit and restart Teams.

Bug Fixes

• Chrome OS USB audio distortion issues have been resolved
• LED error fixed

Notes

• User Guide
• Command Strings
• To operate P300-IMX version 4.2.4 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate P300-IMX version 4.2.4 with other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • ANI22 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • MXA310 4.2.18
  • MXA710 1.0.5
  • MXA_MUTE 1.0.8
  • MXN5-C 1.0.6
  • MXA910 4.2.18
  • Microflex Wireless 8.0.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Known Issues

• When using command string SET LED_COLOR_MUTED or SET LED_COLOR_UNMUTED, the response may be incorrect. Use Shure Designer software to set mute and unmute color.

Notes

• User Guide
• Command Strings
• To operate MXA-MUTE version 1.0.8 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • MXA710 1.0.5
  • MXN5-C 1.0.6
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Notes

• User Guide
• Command Strings
• To operate MXA710 version 1.0.5 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA710 version 1.0.5 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • MXA910 4.2.18
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Known Issues

• Factory reset occasionally fails to reset Dante settings and/or fully disable encryption. Solution:Reboot the device if unable to route audio after factory reset.
• If enrolling, unenrolling, or changing Dante Domain settings and selecting “Clear Config,” the device may mute its audio output indefinitely.  Solution: Reboot the device following this operation to avoid possible adverse behavior.”

Notes

• User Guide
• Command Strings
• To operate MXN5-C version 1.0.6 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXN5-C version 1.0.6 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • MXA910 4.2.18
  • MXA710 1.0.5
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

Initial Release

Notes

• User Guide
• Command Strings
• To operate MXA710 version 1.0.5 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA710 version 1.0.5 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 4.2
  • IntelliMix® Room 2.0
  • MXA-MUTE 1.0.8
  • MXN5-C 1.0.6
  • MXA910 4.2.18
  • ANI22 4.2.18
  • ANI4IN 4.2.18
  • ANI4OUT 4.2.18
  • ANIUSB-MATRIX 4.2.19
  • MXA310 4.2.18
  • Microflex Wireless 8.0.3
  • P300 IntelliMix® Audio Conferencing Processor 4.2.4
  • ULXD4D/4Q 2.4.9
  • SCM820 1.3.3
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9

New Features/Improvements

• Individual Voting
  • Voting results for the individual participants in a non-secret vote are shown in the Chairman GUI, Display GUI, and through TPCI. (Note: see Secret Vote known issue below)
  • When the vote is completed, the results for a non-secret vote may be exported as a CSV or PDF file, organized by chronological (in the order the votes were cast), alphabetical (based on participant first name), or vote value group (e.g. YES votes listed together, etc.)
  • Individual Delegates may be excluded from participating in a vote by the Chairman through the Chairman GUI.  Excluded participants are also indicated on Exported voting reports.
• Additional countries added to system country list
  • Morocco & Egypt have been added to country list, allowing the MXCW system to legally and properly operate respectively in those countries.
• Additional Languages
  • Catalan and Basque languages added
  • Polish is available in the MXCWAPT only, not the MXCW640
• Dante Input Gain
  • Dante Input gain structure corrected to improve mixing external audio sources to system audio via Dante inputs.
• Device List in GUI updated
  • To more easily view devices that are online, offline, and connected when operating larger systems, separate selectable lists have been created.

Known Issues

MXCWAPT

• MXCWAPT FW update with SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When using 2, 3, or 5 buttons Secret Vote, the Chairman GUI will incorrectly show the individual voting results after the vote has stopped.  The exported results will also incorrectly show the individual voting results.
• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.
• When performing Identify on a range, if that identify includes only the second side of a Dual Delegate unit, the unit does not light up. If the range includes the first side or both, the unit operates as expected.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• Some MXCW640 text is cut off for some languages.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.
• If a unit is set as a Remote Caller selecting an interpretation channel does not have any effect in the audio being routed to the remote caller, only floor is routed to the remote caller.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

MXCWNCS

• The MXCWNCS does not have support for Catalan, Polish and Basque

Notes

• User Guide
• To use MXCW version 4.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features/Improvements

• Individual Voting
  • Voting results for the individual participants in a non-secret vote are shown in the Chairman GUI, Display GUI, and through TPCI. (Note: see Secret Vote known issue below)
  • When the vote is completed, the results for a non-secret vote may be exported as a CSV or PDF file, organized by chronological (in the order the votes were cast), alphabetical (based on participant first name), or vote value group (e.g. YES votes listed together, etc.)
  • Individual Delegates may be excluded from participating in a vote by the Chairman through the Chairman GUI.  Excluded participants are also indicated on Exported voting reports.
• Additional countries added to system country list
  • Morocco & Egypt have been added to country list, allowing the MXCW system to legally and properly operate respectively in those countries.
• Additional Languages
  • Catalan and Basque languages added
  • Polish is available in the MXCWAPT only, not the MXCW640
• Dante Input Gain
  • Dante Input gain structure corrected to improve mixing external audio sources to system audio via Dante inputs.
• Device List in GUI updated
  • To more easily view devices that are online, offline, and connected when operating larger systems, separate selectable lists have been created.

Known Issues

MXCWAPT

• MXCWAPT FW update with SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
• In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

• When using 2, 3, or 5 buttons Secret Vote, the Chairman GUI will incorrectly show the individual voting results after the vote has stopped.  The exported results will also incorrectly show the individual voting results.
• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
• APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.
• When performing Identify on a range, if that identify includes only the second side of a Dual Delegate unit, the unit does not light up. If the range includes the first side or both, the unit operates as expected.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
• Some MXCW640 text is cut off for some languages.
• MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
• If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.
• If a unit is set as a Remote Caller selecting an interpretation channel does not have any effect in the audio being routed to the remote caller, only floor is routed to the remote caller.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

SOFTWARE

• Shure Discovery Application missing MXCWAPT AES67 indication.

MXCWNCS

• The MXCWNCS does not have support for Catalan, Polish and Basque

Notes

• User Guide
• To use MXCW version 4.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.8
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3