Software & Firmware Archiv

Improvements

• Prompt to opt-in or out of Anonymous Analytics
• Bug fixes

Notes

• MV7 User Guide
• Compatible operating systems:
  • Windows 7, 8.1 and 10 (64-bit versions)
  • Intel-based Macs: Mojave, Catalina and Big Sur
  • Apple Silicon Macs (M1): Big Sur
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
  • MV7 1.2.13
  • MV88+ 1.1.13

Important

• If you have installed Shure Designer, you need to update to Designer v4.3 or higher before installing Microflex Wireless Software.
• Simultaneous runtime operation of Microflex Wireless Software with Shure Wireless Workbench is not supported, but both may be installed on the same computer.
• If the desired NIC is not selectable during the software installation, or does not show up in runtime in the Settings of Microflex Wireless Software, ensure the interface is enabled and is active (i.e. Ethernet cable plugged in & has activity LED’s)
• Update any MXW devices which are below the minimum supported firmware 8.0.3 by using the Shure Update Utility (SUU) found here.  Please note – should the firmware version used be older than 5.2.2, it is advised to upgrade to version 5.2.2 first before updating to any subsequent more recent releases. Close the SUU when complete.

New Features

• MXW mic naming. Enables to assign a custom mic name to each individual mic via MXW Software from version 1.2 onwards. That mic name is retained by the mic and will be shown in MXW Software whenever the mic is linked to an MXW APT anywhere on the network.
• Enabled password protection for network chargers (MXWNCS)

Improvements

• Removed the browser-based Web-UI
• Web-UI replaced by a simplified “Thin-UI” with simple network settings, still available via browser-based access for APT and NCS.

Notable workflow differences from MXW legacy Flash User Interface

• Prior to setup, a passphrase is required to initialize the device(s) (MXWAPT, MXWANI). The passphrase will be applied to all discovered devices which need initialization. This passphrase must be entered to access the devices.  As in the Flash UI, all MXWAPTs in a configuration share a passphrase but each MXWANI’s passphrase is independent.
  • CHANGED: MXWNCS networked chargers now also require authentication, so users need to log in to change device properties
  • For a given MXWAPT’s Utility Page, the listed devices will be only those which have already been discovered.
  • For a given MXWAPT’s Configuration page, all discovered devices which are open for association are selectable. However only devices which share the subnet of the viewed MXWAPT will successfully route Dante or link microphones with that MXWAPT.
• SystemOn server-based software is recommended for remote monitoring and control where customized user accounts with optional alerts are required.  See www.shure.com/systemon to download.
• Double-click the MXWNCS from the Devices view to set the charger’s IP addresses as well as other device properties.
• Language selection is done in the MXW Software Settings tab
• Shure Device Discovery software is no longer needed for typical setups. Microflex Wireless Software displays the discovered devices in the Devices list.
• The "Lock Configuration" feature available in the MXW legacy Flash user interface has been removed in Microflex Wireless Software.
• In the Devices view, "Configuration Status" is introduced. New/uninitialized MXWAPTs are designated "OPEN."  After setup, each MXWAPT configuration will have 1 "Primary" MXWAPT, and up to 9 "Secondary" MXWAPTs.  Sorting by "Primary" is a convenience for larger MXW deployments.  Note also that the Primary MXWAPT is the device that is initially viewed when opening any of the Secondary MXWAPTs in the same configuration.

Known Issues

• In some network scenarios with larger configurations, some actions will take slightly longer. For example, networks of 100-200 devices may take 30-60 seconds for all devices to be discovered.
• Microflex Wireless Software and Shure SystemOn software are not supported on the same computer. However, you can access the SystemOn server via the same computer’s web browser.
• When monitoring an MXWAPT channel that utilizes both a Primary and a Secondary mic on the same channel, there is no auto-switch functionality to display the on-air microphone.
  • Workaround: manually select the Primary or Secondary mic to display.
• Microflex Wireless Software must be restarted after Shure Designer 4.3 is uninstalled.
• Issues with the Dante interface may cause discovery issues with Microflex Wireless Software

Notes

• Microflex Wireless User Guide
• To operate this version of Microflex Wireless Software with other Shure networked systems, see the following list of recommended firmware versions:
  • Microflex Wireless (MXW) 10.0.6
  • SCM820 1.4.3
• Requires Windows 10, 64-bit
• Requires macOS 10.14 (Mojave), 10.15 (Catalina), 11.0 (Big Sur) or 12.0 (Monterrey)

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0 or later
• To fully configure IntelliMix Room, download and install Shure Designer on a separate computer. Shure does not support installing Designer and IntelliMix Room on the same computer.

Bug Fixes

• Resolved LED mute synchronization issues with Zoom Client for Meetings (5.8.6 and later) and Zoom Rooms (5.9.1 and later).
• Resolved issues with certain Network Interface Cards (NICs) not being recognized by IntelliMix Room.

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When renewing a license, IntelliMix Room will use the 90-day grace period of the expired license before activating the new, renewed license. After the grace period ends, the new license will automatically activate and the expiration message in the user interface will disappear.
• In scenarios where many NICs or audio soundcards are connected to the IntelliMix Room host computer, IntelliMix Room may not be discoverable in Designer software. Remove or disable some of the NICs or audio soundcards to enable discovery in Designer software.
• In some scenarios where IntelliMix Room is installed onto a kiosk-type device and the PC output is selected as the Realtek audio output, audio will not pass through IntelliMix Room to the Realtek audio output for up to 5 minutes after PC reboot.
• In some scenarios, especially if rebooting computers via removing the power cable, mute sync between IntelliMix Room and the software codec can stop working. To resolve the issue, disable and re-enable the “HID-compliant headset” found under the “Shure IntelliMix Virtual Audio” USB Input Device within Window’s “Device Manager”.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• When canceling an upgrade of IntelliMix Room and performing a “roll back,” the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• This version of IMX Room is compatible with the following software and firmware versions:
  • Designer 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA310 4.6.3
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXA Mute 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6

New Features

• Search bar
  • Added functionality to the main Update Devices window to search for devices via IP address, device model, device name, and current version. 
• Click to Open Web UIs
  • For MXA, MXW, and MXCW devices, the IP address is now clickable which enables the ability to open the Web UI straight from Shure Update Utility 

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
  • Use Shure Update Utility 2.4.8 to update firmware on UHF-R, SHA900, KSE1500, and GLX-D systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
  • Update MOTIV and AONIC devices with their mobile or desktop apps.
• Note: Installing SUU 2.4.8 and SUU 2.4.1 will replace the most recent version of SUU on your machine.

Known Issues

• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
• Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
• In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.
• Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running Big Sur. 
  • Workaround: Restart your Mac computer and ADX5D will successfully be discovered.

Notes

• User Guide
• Shure Update Utility is supported on the following operating systems:
  • Windows 10 and 11
  • macOS Catalina (10.15), Big Sur (11), and Monterey (12)

Important

• This software version is used for new SW6000 installations or to update all previous SW6000 installed versions using DIS-CCU Central Unit (CU 6005, CU 6010, CU 6011. CU 6105, CU 6110 and CU 5905 are not supported)
• This version is compatible with SW6000 Software License file v1.7 only
• No new SW6000 license is needed if updating from SW6000 v6.0.xxx or later versions
• A new SW6000 license is needed if updating from SW6000 v5.8.xxx or previous versions

Bug Fixes

• CUA
  • Using manual speech time with a chairperson set to have no speech time ‘no speech time limit’, the  manual speech time is removed, if the chairperson is switched on/off
  • If speech time is in use and paused from the speech time control – the last speaker list is cleared.
  • Using the CUA Microphones screen with Speech Time extension control open. If user selects a delegate on the speaker list and use the speech time extension control to alter speech time for the delegate, the selection on the speakers list will jump to the topmost user in the list
• CUI
  • Webservice – the start/stop meeting data does not contain a web_id even when one has been supplied during a webservice ‘PrepareMeeting’ call.
• CAA
  • Editing users in the user table and adding a group while editing a user does not add the group to the database.

Notes

• To operate MXC devices with SW6000 version 9.3, see the following list of minimum software and firmware versions:
  • MXC firmware release 9.2 or later

Release notes cover the following models:

• MXC605/605-F
• MXC615
• MXC620/620-F
• MXC630/630-F
• MXC640
• MXCIC
• MXCMIU
• MXCSIGN
• DIS-CCU
• AO6004
• DC5900F
• DC5980P
• DCS6000 legacy conference and interpreter units

Important

• This firmware release can be used to update Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit and to update DC5900F and DC5980P devices to register and work in an MXC system.
• Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release.
• The Firmware Update Utility (FUU) included in this release, is required to be used making the update.

New Features

• MXCIC
  • Option to select microphone (headset or gooseneck) at headset insertion
• MXC640
  • ‘Chairman' changed to 'Chairperson'

Bug Fixes

• MXC640
  • Interpreter channels are not updating
  • The unit continues to show speech time, when speech time is paused, and then no speech time is selected
  • Voting result is wrong with large voting weight
  • Wrong vote conclusion is shown after entering votes manually from CUA
  • NFC card remove/insert during voting in 'Meeting mode: Using chip card authentication’ is failing
  • When chairperson turns off microphone other delegates seated on MXC640 units, have their speech time set to 00:00
  • Keeps showing delegate speech time after switching to group speech time
• MXCIC
  • Enable MIU interpreter source can occupy unused outgoing channels on MXCIC units
• MX605
  • Enable MIU interpreter source can block all outgoing channels on MXC605 Int.

Notes

• MXC and DCS 6000 firmware files are packaged together in the same release file.
• To operate MXC devices with FW release 9.4.0 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SW6000 v9.2 or later
  • Shure NFC Programming App 1.0.3

Improvements

• Support for Apple Silicon Macs
• Bug fixes

Notes

• MV7 User Guide
• Compatible operating systems:
  • Windows 7, 8.1 and 10 (64-bit versions)
  • Intel-based Macs: Mojave, Catalina and Big Sur
  • Apple Silicon Macs (M1): Big Sur
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following firmware versions:
  • MV7 1.2.13
  • MV88+ 1.1.13

Important Update: In the previous version of Wireless Workbench 6.15.0, there was a known issue where if your computer's language settings is not set to English, any scan file created with WWB 6.14.1 or earlier will fail to import into 6.15.0.111, and newly created scan are unable to be saved as a file unless the language setting is set to English. For those files that are able to be imported, the original scan time and date may change to the date and time it was imported into the application. The issue has now been resolved with updated version 6.15.0.119. If you experienced this issue, please download the updated version now and verify that you installed v.6.15.0.119.

New Features

• Deploy frequencies to individual RF zones for maximum control over when and where your frequencies are deployed.
• Create custom groups of frequencies by importing .csv and .txt files.
• Deploy custom groups of frequencies to multiple networked devices, like ADX5D, simultaneously without having to use the hardware.
• Natively import Rhode & Schwarz spectrum scan files.

Device Management

• Fixed an issue where changes to the AXT400 fan mode were not affecting the device.
• Fixed an issue where scanning was allowed on an ADX5D portable receiver channel while in channel standby mode.

Coordination 

• Updated the offline TV channel and user group databases for Belgium.
• Fixed an issue where RF zone order was not being saved in the show file.
• Fixed an issue where creating a new custom compatibility profile in the equipment profile dialog would remove any changes to the modified compatibility profile selected in the coordination workspace.
• Fixed an issue where the incorrect custom group frequencies were listed when a device went offline and then came back online.
• Fixed an issue where changing the app language would remove the selected inclusions list in the coordination sidebar.

Scans and Plots

• Added new app preferences menu for scans, including the ability to set the default save location of scan files, set a disk space threshold to stop all scans, and reset all scan settings.
• Improved scan sidebar for better scrolling, dragging the separator between scan sources and scan data tables to collapse the sections, and an indication of the number of scan sweeps initiated.
• Fixed an issue in the ShowLink plot where the device marker label of a ShowLink access point would be incorrect when there is only a single access point and a single ADX5D online.

Monitoring

• Fixed an issue where the app would silently crash while overwriting a Timeline file with an edited version or attempting to open the resulting corrupted file.
• Fixed a display issue in Timeline where frequency 2 (F2) of an ADX5D in frequency diversity combining (FD-C) mode would appear to have no RF connection while channel standby mode was enabled.

Known Issues

• Battery type may not persist between power cycles for SLX-D transmitters on firmware version 1.0.13. To resolve, you must set the battery type on the transmitter again.
• ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
• The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
• SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
• While working in the RF Coordination or Frequency Plot, the scan data peaks change depending on horizontal zoom level.
• In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
• While Timeline is running, markers will not display when changing FD-Override from current state to a new state.

Notes

• Supported operating systems
  • Windows 8, 10, and 11
  • macOS 10.14 (Mojave), 10.15 (Catalina), and 11 (Big Sur).
    • macOS 12 (Monterey) is not yet officially supported, though initial testing has been positive. We encourage everyone to remain on one of the currently supported operating system versions until support is confirmed.
• To operate Wireless Workbench successfully, you must run it as an administrator. This includes when updating from within the application using Wireless Workbench version 6.13.1 or prior. Consult your IT department if you have questions about enabling administrator permissions on your computer.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
• Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
• The ability to request replacement frequency band labels through the Frequency Band Conversion Tool and Report has been discontinued. The band conversion function is still available for use. For more information, please refer to the WWB Help System in the application, or contact Shure Applications Engineering.
• To operate this version of Wireless Workbench with other Shure products, reference the following list of minimum versions supported:
  • Axient Digital 1.3.6
  • Axient 2.1.11
  • PSM1000 1.7.10
  • QLX-D 2.3.24
  • SLX-D 1.0.13
  • UHF-R 1.171
  • ULX-D 2.4.25
  • SBC220/240 Two-bay Chargers 1.3.6
  • SBC250/450/850 Networked Charging Stations 2.4.13
  • SBRC Shure Battery Rack Charger 1.1.6
  • Shure Update Utility 2.6.2
  • ShurePlus Channels iOS 1.5.0
  • ShurePlus Channels Android 1.0.2

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0 or later

Improvements

• Bug fixes

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When renewing a license, IntelliMix Room will use the 90-day grace period of the expired license before activating the new, renewed license. After the grace period ends, the new license will automatically activate and the expiration message in the user interface will disappear.
• In scenarios where many NICs or audio soundcards are connected to the IntelliMix Room host computer, IntelliMix Room may not be discoverable in Designer software. Remove or disable some of the NICs or audio soundcards to enable discovery in Designer software.
• In some scenarios where IntelliMix Room is installed onto a kiosk-type device and the PC output is selected as the Realtek audio output, audio will not pass through IntelliMix Room to the Realtek audio output for up to 5 minutes after PC reboot.
• In some scenarios, especially if rebooting computers via removing the power cable, mute sync between IntelliMix Room and the software codec can stop working. To resolve the issue, disable and re-enable the “HID-compliant headset” found under the “Shure IntelliMix Virtual Audio” USB Input Device within Window’s “Device Manager”.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• When canceling an upgrade of IntelliMix Room and performing a “roll back,” the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• This version of IMX Room is compatible with the following software and firmware versions:
  • Designer 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA310 4.6.3
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXA Mute 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6

Important

• If you’re currently running IntelliMix Room 1.0, you must update to 2.0 first before installing 3.0 or later

New Features and Improvements

• Added the ability to disable USB mute sync communication with software codec platforms.
• Improved gain, audio routing, and EQ contour settings when using the Designer ‘Optimize’ feature with IntelliMix Room and Shure microphones
• Resolved issues where the PC output selection would disappear and stop passing audio after a system sat idle or was rebooted.
• Improved warning notifications within the system tray application related to the network interface card (NIC) used for license verification.
• Enhanced the error and crash reporting capabilities.
• Improved the user experience of uninstalling or resetting IntelliMix Room to its default settings while there is an active license.

Known Issues

• Packet scanning security software may cause audio performance issues with IntelliMix Room.
• In order to transition from a trial license to a paid license before trial expiration, the IntelliMix Room endpoint must be deactivated and reactivated. Otherwise, the entire trial license term will be used before the paid license.
• When renewing a license, IntelliMix Room will use the 90-day grace period of the expired license before activating the new, renewed license. After the grace period ends, the new license will automatically activate and the expiration message in the user interface will disappear.
• In scenarios where many NICs or audio soundcards are connected to the IntelliMix Room host computer, IntelliMix Room may not be discoverable in Designer software. Remove or disable some of the NICs or audio soundcards to enable discovery in Designer software.
• In some scenarios where IntelliMix Room is installed onto a kiosk-type device and the PC output is selected as the Realtek audio output, audio will not pass through IntelliMix Room to the Realtek audio output for up to 5 minutes after PC reboot.
• In some scenarios, especially if rebooting computers via removing the power cable, mute sync between IntelliMix Room and the software codec can stop working. To resolve the issue, disable and re-enable the “HID-compliant headset” found under the “Shure IntelliMix Virtual Audio” USB Input Device within Window’s “Device Manager”.
• Changing the System Name of the host computer after installation of IntelliMix Room also changes the Dante Device name in Dante Controller. The Shure device name stays the same. This does not affect device performance and can be ignored.
• Ensure that the system/device name of the computer running IntelliMix Room is unique and follows Microsoft Window’s recommendation of 15 characters or less. IntelliMix Room relies on this unique name for proper Shure and Dante network operation.
• In some scenarios, the computer running IntelliMix Room must be rebooted after a Zoom Rooms update occurs on the same computer.
• Allowing a system running IntelliMix Room to enter a sleep state can cause issues with IntelliMix Room’s logic and mute sync functionality. A reboot of the computer resolves the issue.
• When canceling an upgrade of IntelliMix Room and performing a “roll back,” the UI confirmation mentions “upgrade success” when it should mention “roll back success.” IntelliMix Room will successfully roll back to the previous version.
• If you update IntelliMix Room on a kiosk-type device using a remote desktop connection, log in to the admin account of the device after the update finishes and the device reboots. This step makes IntelliMix Room available as an audio device on the operating system.

Notes

• User Guide
• Installation and Deployment Guide
• Quick Start Guide
• This version of IMX Room is compatible with the following software and firmware versions:
  • Designer 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA310 4.6.3
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXA Mute 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6