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Software
2.8.5

Improvements

  • New product support for MoveMic and MXW neXt 2
  • Bug fixes and performance enhancements
  • Fixed issues regarding support for foreign language (non-ASCII) characters and symbols
  • Fixed download button error issues seen in some cases
  • Improved discovery of very old firmware versions (prior to 2017)

Known Issues

  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
    • Solution: Update to 2.0.18 version.
  • ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
  • When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
    • Workaround: Retry the update or update each device individually to successfully update the devices.

Important

  • In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

Compatibility

  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon
Software
6.0.0

Initial Release

 

Known Issues

  • Subscriptions to AudioChannelGainEvent will return duplicative responses for MXA901, MXA902, and MXA920 devices.
  • Subscribing to battery-level may return CALCULATING for status, timetoTargetState, targetState properties on MXW classic devices. To work around, use the GET battery-level capability.
  • Subscriptions to FirmwareUpdateProgressEvent on MXA310 will skip TRANSFERRING_FILES and INSTALLING stages. Only PENDING and COMPLETE will be returned.
  • Subscriptions to UserPresetEvent will return duplicative responses upon a save event.

Platform Requirements

  • Supported Operating Systems
    • Windows 10, 11 or Windows Server 2016, 2019, 2022
  • Hardware Requirements
    • Minimum:
      • Dual Core 64-bit Intel or AMD processor
      • 2GB RAM
    • Recommended:
      • 64-bit Intel or AMD processor
      • 8GB RAM

Notes

Compatibility

  • Whenever possible, upgrade to the latest supported firmware version to take advantage of new features and system improvements.
  • All previously released firmware versions support Device Discovery and Firmware Update
  • To operate this version of System API with feature interactivity, see the following list of Shure devices and firmware versions:
PRODUCT MINIMUM SUPPORTED VERSION FOR FEATURE INTERACTIVITY
P3006.0.38
ANISUB6.0.44
MXA310, MXA710, MXA910, MXA920, MXA901, MXA902             6.0.X
MXN5-C6.0.17
MXA MUTE6.0.25
MXWANI4, MXWANI8 10.0.6
MXWAPT2, MXWAPT4, MXWAPT810.0.8
MXW1/2/6/810.0.6
MXWNCS2/4/8 10.0.6
QLXD42.5.2
ULXD4/D/Q2.7.X
ULXD6/8 **2.7.X
SBC250/450/8502.7.X
SBC220/2401.3.45
MXWAPDX2All released firmware
MXW1X/2X/6XAll released firmware

          **Only supports connectivity with SystemAPI when docked in SBC250/450/850 charger(s).

Software
6.0.0

The Designer 6 Application Software enables networked audio system integrators, consultants, and end-users to design, configure, and deploy both online and offline on-premise device installations for variety of Shure microphones, loudspeakers, processors, controls, and hybrid devices for optimal audio coverage.

New Features

  • Apple Mac and PC Compatibility
    • Compatibility with Windows 10, Windows 11, and macOS
    • There is no problem if different people working on a project use different computers.
    • Regardless of the OS, Designer 6 can be leveraged for easy designs and deployments, and room files are compatible across platforms.
  • Multi-platform Flexibility
    • This is a practical approach beneficial for having both Designer and Designer 6 software applications reside/run on the same computer.
  • Tab View
    • Layout for efficient organization and accessibility of multiple room or design files from a single pane of glass
  • 802.1x Security
    • Encrypted data communications between Shure software applications and Microflex Ecosystem devices that have built-in features to enhance system security.
  • Streamlined Collaboration
    • A technician does not require original design files to discover online rooms with any instance of Designer 6 connected to the same network as the devices.
  • Room information stored in devices
    • As the room design is stored in each device, a technician does not need to have the as-built design file. By opening the Online Rooms tab in Designer 6 and selecting the room, the design can be opened for easy viewing and servicing.
  • Prior design projects are easily converted to Designer 6 files without affecting your  database for servicing legacy devices

Improvements

  • Menu tabs
  • Enhanced design workflow
  • Enhanced end-to-end deployment workflow and messaging
  • Improved Preferences Tab with options to select:
    • Applicable NIC to connect to devices
    • Desired dark or light mode
    • Online room editing
  • Improved Property Panel
    • Retractable sidebar on the design environment along with the toolbar
    • The sidebar allows users to view or adjust design properties and device settings

PC Requirements

  • Supported Operating Systems
    • Windows 10 (Professional or Enterprise), 64-bit edition
    • Windows 11 (Professional or Enterprise), 64-bit edition
  • Minimum Hardware Requirements
    • Hard drive: >=5 GB (free space). (SSD 'Solid state' recommended)
    • RAM: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only
    • Processor
      • 8-generation Core i5 family processor
      • 4 physical cores
      • 6 threads (logical processors)
      • Only Intel and AMD x64 architecture (64-bit) are supported. Arm-based Windows platforms shall not be supported

macOS Requirements

  • Supported Operating Systems
    • macOS 13.3.1 (Ventura) minimum
  • Minimum Hardware Requirements
    • Apple M1 or Apple M2 (Intel i5 processor)
    • Hard drive: >=5 GB (free space). SSD 'Solid state' recommended) *)
    • Physical memory: 8 GB, 16 GB recommended
    • Screen: Preferable min. 1920x1080
    • Ethernet network connection (not required for installation, but required for working with the application)
    • IPv4 network only

Pre-Upgrade Requirements

  • Users must export release 4.X project files (with extension .dprj) for import to Designer and conversion to room design files (with extension .rdf)
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Upgrade Path from Designer Classic to Designer 6

  1. Users must update device firmware from release 4.X / 5.X using Shure Update Utility. Ensure that each device is at the correct firmware version as indicated in the Compatibility section below.
  2. Download Designer 6 from the Shure website, and then install the application
  3. Launch the Designer 6 software application
  4. Go to the Preferences tab
  5. Select the appropriate NIC to discover all the devices in ecosystem
  6. Go to the Online devices to validate device firmware
  7. Perform tasks as desired

Compatibility

  • This version of Designer is compatible with the following recommended firmware versions:
    • ANIUSB 6.0.44
    • MXA310 6.0.23
    • MXA710 6.0.24
    • MXA910 6.0.24
    • MXA920 6.0.38
    • MXA901 6.0.39
    • MXA902 6.0.32
    • MXA-MUTE 6.0.25
    • MXN5-C 6.0.17
    • P300 6.0.38
  • It is imperative to use Shure Update Utility to update all devices to the specified firmware version indicated above.
  • PLEASE NOTE: Intellimix Room Audio Processing Software (IMX-Room) is not yet supported in Designer 6. At this time, use Designer 4.7 for IMX-Room designs and deployments. 

File Conversion

  • Project file conversion from Designer version 3.X is not supported in Designer 6.
  • Reference the following steps to convert project files to room design files:
    • To export projects from Designer 4.X:
      1. Open Designer 4.X
      2. Go to “my projects”
      3. Click on the 3 dots in right side of your project – select “Export”
      4. A <your_project_name>.dprj file has been created and saved to default download folder
    • To import into Designer 6.0:
      1. Open Designer 6.0
      2. Go to “File -> Open”
      3. Navigate to and select <your_project_name>.dprj
      4. Import file dialog appears – click “Choose save location”
      5. Select a folder where the converted room files should be stored e.g <my_rooms>
      6. Dialog appears that shows all rooms contained in the <your_project_name>.dprj file
      7. Select all the rooms that you want to import
      8. Click on “Open selected rooms”
      9. All rooms selected are now opened in their own tab
      10. All room files are stored in my_rooms>/<your_project_name>/<room_name>.rdf

Known Issues

  • Installer processes may fail during upgrade
    • Workaround: Allow the uninstaller process to finish, then restart installation
  • After a device firmware installation and a “device version to install” version stops at “Discovering...”
    • Workaround: Unplug the POE cable from the device, wait about 5 seconds, and then plug the POE cable back in to restore the device.
  • Issue ID# 5935: Default file names may be rejected by Windows or macOS due to operating system file naming constraints.
    • Workaround: Rename the file that was saved in Mac and open it in Windows.
  • Issue ID# 6263: User may encounter missing devices and routes when trying to open a saved file during deployment flow.
    • Workaround: Close and reopen Designer, then try to open the file.
  • Issue ID# 6298: When resizing or selecting the coverage area, then trying to reposition it, the coverage may momentarily jump to the original position and then back to the new position.
    • Workaround: Rate of occurrence is sporadic, contact Shure Customer Support team for assistance if anomaly is persistent.
  • Issue ID# 6394: In the MXA920 S/R, reset to default option is not working as expected when added coverages are hidden one by one after adding them. and then clicking on reset to default option in properties panel.
    • Workaround: Switch tabs then return to the coverage tab.
  • Issue ID# 6450: Room conflict dialog may not appear in an online password protected room if a device is not online or missing, and user may be unable to remove the missing device.
    • Workaround: User must get the missing device online; otherwise, move online devices to a new room.
  • Issue ID# 6460: User may encounter a delay on password selection deploying to devices with and without passwords set.
    • Workaround: Wait 7-10 seconds for the password selection options to become available.
  • Issue ID# 6462: User is unable to set a common device password in an online room when room contains some device with passwords and some devices without passwords.
    • Workaround: Use the deployment workflow to set and synchronize the room password. Otherwise, individually remove each device’s password so that all devices are not password protected and reset the room password.
  • Issue ID# 6466: When working with Virtual room and not adding or removing a device (i.e. changing a device mute state), device settings will not be saved.
    • Workaround: Save the design file manually after configuring settings.
  • Issue ID# 6470: In the coverage view, the MXA310 property panel may not refresh after setting device properties.
    • Workaround: Switch tabs and return to the coverage view.
  • Issue ID# 6476: When using streamlined deployment with MXA-MUTE, the latest audio rout changes may not be reflected in the online room.
    • Workaround: Use standard deployment when deploying a room that contains a MXA-MUTE device.
  • Issue ID# 6477: It is possible to start import or clear of multiple P300 device presets at the same time, and this could result in a failure to import or clear.
    • Workaround: If user encounters a failure, wait for 30 seconds, then retry the operation and it will be successful.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Shure Web Device Discovery
  • Event Logs paths
    • Windows:
      • C:\Users\<user name>\AppData\Local\Shure\Shure Designer 6\logs
    • macOS
      • ~/Library/Logs/Shure Designer 6/
  • Designer 6 can be installed on the same PC as previous Designer versions. It is recommended to run them at separate times and not simultaneously.
  • Previous Designer versions will not be removed when Designer 6 is installed.
Software
4.7.45

Bug Fixes

  • This hotfix addresses the following anomalies:
    • In Designer release 4.7.35, whenever the Coverage Map of a live 920 is displayed, the lobe placements are incorrect when Auto Coverage is Off. All the lobes are “stacked” on each other.
    • Meanwhile, the web UI for the 920 in this scenario is correct, as well as the Designer 4.7.35 SDC for the 920. It’s only the Designer 4.7 Coverage Map that is the issue (and only when Auto Coverage is Off).
    • For this issue, in the Designer 4.7 Coverage Map, the x/y/z values for each lobe are correct (even though the visualization is incorrect). However, if a user tries to manually overwrite the x/y/z positions, they will still take effect, but the visualization in the Coverage Map will not change.
    • For this issue, in the Designer 4.7 Coverage Map, if the user clicks and drags a lobe, the change will take effect on the actual 920, and the updated position will be shown correctly in Designer (but only for the lobes that have been manually clicked and dragged).

Pre-Upgrade Requirements

  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer
  • Before you upgrade Designer:
    • Export project files
    • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

  • Supported Operating Systems
    • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
  • Supported Web Browsers
    • Chrome
    • Safari
    • Windows Edge
  • Minimum Hardware Requirements
    • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
    • 2 GB hard disk
    • i5 dual-core processor

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions:
    • IntelliMix Room 4.2.0
    • ANIUSB-MATRIX 4.7.23
    • MXA310 4.7.8
    • MXA710 1.5.16
    • MXA910 4.7.13
    • MXA920 1.5.24
    • MXA902 5.0.115 (please see the FAQ for more information)
    • MXA-MUTE 1.5.23
    • MXN5-C 1.5.21
    • P300 4.7.24
Software
2.8.4

Improvements

  • New hardware support
  • Event log message updates
  • Bug fixes

Known Issues

  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
    • Workaround: Update GLX-D+ to the latest version (2.0.18 or later)
  • ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.

Important

  • In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

Compatibility

  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon
Software
7.0.1

New Features

  • A new, in-app feedback form allows users to submit feedback directly from the help menu

Improvements

  • New hardware support
  • Bug fixes and code enhancements
  • Translation improvements

Known Issues

  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • While working in the RF Coordination or Frequency Plot, the scan data peaks change depending on horizontal zoom level. 
  • In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
  • While Timeline is running, no marker will display when changing FD-Override on an FD-Selection channel.
  • Selecting a virtual UHF-R device in Inventory shows all types of presets in Item properties in Inventory sidebar.
  • When Interference is active and a channel strip is added to Monitor area, the Interference text may take ~15sec to disappear when power cycling the device.
  • Deploying CWS frequencies to a created virtual FD-C channel can fail in certain cases, particularly when multiple virtual devices of the same type are created simultaneously via "Add New Devices” dialog (i.e., the "Active Devices" widget is more than 1). Shure recommends creating such virtual devices one-by-one.
  • When editing the two frequencies of an FD-C channel via the property panel, mixed use of the frequency and group/channel widgets on both frequencies can cause unexpected frequencies to be set for the channel. Shure recommends using only the two frequency widgets when editing both frequencies via the property panel, or using the Inventory row frequency, group, or channel widgets to edit each individual FD-C frequency.
  • Merging a created virtual device that has a different transmission mode than the target online device can fail in certain cases. Shure recommends directly setting the transmission mode of the online device to match the virtual device before attempting a merge. Note that setting the transmission mode will cause the online device to reboot.
  • In the AD600/AXT600 Property panel, when accessing 'Edit CFL', the user is unable to select 'Type' as AD or existing type in backups after changing it.

Notes

  • User Guide
  • WWB 6.15.X and WWB7 can be installed on the same machine but cannot run at the same time. 
  • The following features are no longer supported in WWB7 (customers may continue to use WWB 6.15.X if these features are required):
    • Online UHF-R control and monitoring
    • Frequency Conversion (e.g., converting a J50 receiver to J50A).
    • Import and export inventory
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Compatibility

  • Windows
    • Windows 10, Intel only
    • Windows 11, Intel only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon
  • To operate this version of Wireless Workbench with other Shure products, reference the following list of recommended versions:
    • Axient Digital 1.4.10
    • AD600 1.0.39
    • Axient 2.1.41
    • PSM1000 1.8.6
    • QLX-D 2.6.2
    • SLX-D 1.1.2
    • ULX-D 2.8.6
    • SBC220/240 Two-bay Chargers 1.4.7
    • SBC250/450/850 Networked Charging Stations 2.8.6
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.8.3
    • ShurePlus Channels iOS 1.6.1
    • ShurePlus Channels Android 1.6.2
Software
4.7.35

Improvements

  • Update to large system performance discovery times

Pre-Upgrade Requirements

  • Multiple versions of Designer cannot be installed on the same computer
  • Designer and SystemOn cannot be installed on the same computer
  • Before you upgrade Designer:
    • Export project files
    • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

  • Supported Operating Systems
    • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
  • Supported Web Browsers
    • Chrome
    • Safari
    • Windows Edge 
  • Minimum Hardware Requirements
    • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
    • 2 GB hard disk
    • i5 dual-core processor

Upgrade Path

  • Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
  • If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

  • User Guide
  • To update firmware, please download Shure Update Utility
  • Project files and database are not backward compatible with versions prior to 4.5
    • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
  • This version of Designer is compatible with the following recommended software and firmware versions: 
    • IntelliMix Room 4.2.0
    • ANIUSB-MATRIX 4.7.23
    • MXA310 4.7.8
    • MXA710 1.5.16
    • MXA910 4.7.13
    • MXA920 1.5.24
    • MXA902 5.0.115 (please see the FAQ for more information)
    • MXA-MUTE 1.5.23
    • MXN5-C 1.5.21
    • P300 4.7.24
Software
1.5.3

Important

  • This update is for macOS only

Improvements

  • Backend fixes

Notes

  • MV7 User Guide
  • MVX2U User Guide
  • Compatible operating systems:
    • Intel-based Macs: Big Sur, Monterey, and Ventura
    • Apple Silicon Macs (M1 and M2): Big Sur, Monterey, and Ventura
    • *If you are unsure what type of Mac you have, you can learn more here
  • This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
    • MVX2U 1.1.1
    • MV7 1.2.18
    • MV88+ 1.1.17
  • We recommend updating to the latest firmware versions for the best experience
Software
1.5.2

Important

  • This update is for Windows only

Improvements

  • Fixes issue with some users when launching the app and stalling with loading

Notes

  • MV7 User Guide
  • MVX2U User Guide
  • Compatible operating systems:
    • Windows 10 and 11 (64-bit versions)
  • This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
    • MVX2U 1.1.1
    • MV7 1.2.18
    • MV88+ 1.1.17
  • We recommend updating to the latest firmware versions for the best experience
Software
7.0.0

New Features

  • WWB Scan Library
    • Scan Library, a new cloud-based tool, enables customers around the globe to upload their RF scans to an online database. Users can save scans privately or share them publicly so others can download the scan data to prepare for their live events.
  • App UI Refresh
    • A new dark mode user interface reduces brightness emitted from the screen to accommodate production settings and low-light environments.
  • Welcome Screen
    • Upon opening the software, a new welcome screen allows quick access to recently edited shows, the option to create a new show, and the ability edit network settings.
  • Show Pack
    • Show Pack, a new file storage option, contains all the files necessary to recreate your show file, streamlining sharing and collaboration with others.

Improvements

  • Improved Device Discovery and Management
    • In Network settings, each network interface is displayed with the number of discovered devices, making it quicker and easier to select the right one.
    • Devices are now clearly marked as Online (Green), Offline (Gray) and Virtual (White) to help the user distinguish between device status
  • Improved HD Mode Support
    • Customers using Axient Digital and ULX-D in HD mode can now generate a set of evenly spaced, compatible frequencies by right-clicking on the device profile header.
  • Improved Workflows
    • Wireless Workbench now provides more ways to customize reports to ensure it only includes the information you need.
    • Users can now import multiple scan files at the same time for a more efficient workflow.
    • An updated Zone Management workflow reduces accidental clearing of all zone mappings.
  • New Third-Party Profiles
    • Sony DWX profiles have been added.
  • Updated TV Database data for the United States and Canada.
  • Wireless Workbench now allows a continuous scan for up to 72 hours, provided sufficient disc space

Known Issues

  • ULX-D receivers running firmware version 2.0.28 or earlier may trigger a Settings Conflict when rediscovered after updating their firmware to version 2.1 or later. There is no issue with the device—there was simply a new property added in version 2.1. To dismiss the alert, resolve the Settings Conflict by selecting the properties you wish to keep.
  • The Timeline System Event “Active Transmitter Online” for ULXD6/8 transmitters does not always include Transmitter Device ID in the event description.
  • SLX and ULX frequencies in Master List mode cannot be manually entered in the Coordination Workspace. They can, however, be coordinated and analyzed.
  • While working in the RF Coordination or Frequency Plot, the scan data peaks change depending on horizontal zoom level.
  • In certain scenarios, the Frequency List dialog is empty and the CFL is not imported from AXT600.
  • While Timeline is running, no marker will display when changing FD-Override on an FD-Selection channel.
  • Selecting a virtual UHF-R device in Inventory shows all types of presets in Item properties in Inventory sidebar.
  • When Interference is active and a channel strip is added to Monitor area, the Interference text may take ~15sec to disappear when power cycling the device.
  • Deploying CWS frequencies to a created virtual FD-C channel can fail in certain cases, particularly when multiple virtual devices of the same type are created simultaneously via "Add New Devices” dialog (i.e., the "Active Devices" widget is more than 1). Shure recommends creating such virtual devices one-by-one.
  • When editing the two frequencies of an FD-C channel via the property panel, mixed use of the frequency and group/channel widgets on both frequencies can cause unexpected frequencies to be set for the channel. Shure recommends using only the two frequency widgets when editing both frequencies via the property panel, or using the Inventory row frequency, group, or channel widgets to edit each individual FD-C frequency.
  • Merging a created virtual device that has a different transmission mode than the target online device can fail in certain cases. Shure recommends directly setting the transmission mode of the online device to match the virtual device before attempting a merge. Note that setting the transmission mode will cause the online device to reboot.
  • In the AD600/AXT600 Property panel, when accessing 'Edit CFL', the user is unable to select 'Type' as AD or existing type in backups after changing it.

Notes

  • User Guide
  • WWB 6.15.X and WWB 7.0.0 can be installed on the same machine but cannot run at the same time.
  • The following features are no longer supported in WWB7 (customers may continue to use WWB 6.15.X if these features are required):
    • Online UHF-R control and monitoring
    • Frequency Conversion (e.g., converting a J50 receiver to J50A).
    • Import and export inventory
  • Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench."
  • Alerts logged when devices first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Compatibility

  • Supported operating systems
    • Windows
      • Windows 10, Intel only
      • Windows 11, Intel only
    • macOS
      • macOS 11 (Big Sur), Intel only
      • macOS 12 (Monterey), Intel and Apple Silicon
      • macOS 13 (Ventura), Intel and Apple Silicon
      • Note: WWB 6.15.2 was the last release to support macOS 10.15 (Catalina)
  • To operate this version of Wireless Workbench with other Shure products, reference the following list of recommended versions:
    • Axient Digital 1.4.7
    • AD600 1.0.39
    • Axient 2.1.41
    • PSM1000 1.8.5
    • QLX-D 2.6.2
    • SLX-D 1.1.2
    • ULX-D 2.7.3
    • SBC220/240 Two-bay Chargers 1.4.7
    • SBC250/450/850 Networked Charging Stations 2.7.3
    • SBRC Shure Battery Rack Charger 1.1.6
    • Shure Update Utility 2.8.2
    • ShurePlus Channels iOS 1.6.0
    • ShurePlus Channels Android 1.6.0