Software & Firmware Archives

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UPDATE: February 28, 2019: SystemOn 3.0.1 does not support ULX-D devices on version 2.3.21. These devices will be supported in an upcoming version.

UPDATE: November 7, 2018: SystemOn 3.0.1 supports ULX-D devices updated to version 2.3.4, but does not support new hardware revisions of ULX-D on version 2.3.4.

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KNOWN ISSUE

SystemOn 3.0.1 incorrectly warns "Check system requirements, your current firmware version may not be confirmed compatible" for firmware versions that it does not support.

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

• SCM810 1.3.3
• ULX-D 1.7.34 - 2.3.4
  • ULX-D J50A or L50A frequency bands are not supported
  • ULX-D new hardware revisions are not supported
• MXW 4.0.6 – 6.0.3

UPDATE: October 30, 2018: SystemOn 3.0.1 supports MXW version 6.0.3; however, it will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.”

To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:

• SCM820 1.3.3
• ULX-D 1.7.34 - 2.2.24
  • ULX-D J50A or L50A frequency bands are not supported
• MXW 4.0.6 – 6.0.3

UPDATE: June 20, 2018: SystemOn will notify users that ULX-D 2.2.24 may not be compatible; however only ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.

UPDATE: June 13, 2018:

• SystemOn 3.0.1 supports MXW 5.2.2. However, SystemOn will incorrectly warn “Check system requirements, your current firmware version may not be confirmed compatible.” Please disregard this warning.
• MXW 5.2.2 fixes a previous issue where MXW microphones could take more than one minute to be discovered.
• The improvement made to SystemOn 3.0.1, where the time to report missing devices was increased to 3-4 minutes, may remain 1 minute.

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Release Date: 12/18/2017

Improvements

• Compatibility with MXW version 5.1.26
• The time before reporting missing devices has been increased to 3-4 minutes to reduce false notifications

Known Issues

• Discovering MXW microphones may take more than 1 minute
• ULX-D Users may receive duplicate SMS notifications
• Metering quality for a single location with greater than 32 devices
• UTC time and date are displayed on Event Log and Email/SMS notifications.
• Navigating through an Event Log with hundreds of events may be slow or could cause the system to time out.
• For non-English users setting up SMS notifications, the Senders Phone Number field doesn’t show the required (*), but the field is required.
• If a valid license activation ID is applied and fails on the first attempt, retry a second time before calling support.

Notes

• To operate SystemOn 3.0.1 with Shure networked systems, see the following list of supported firmware versions:
  • SCM820 1.3.3
  • ULX-D 1.7.34 - 2.1.16
  • MXW 4.0.6 - 5.1.26
• Please report SystemOn performance issues on any browser to Shure Support.
• For help and troubleshooting, go to the SystemOn User Guide or FAQs

Recommendation

Update all MXA910 devices in a configuration to the same firmware version.

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• Command Strings
• MXA910 version 2.0.19 is compatible with MXA910 devices running version 2.0.19 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate MXA910 version 2.0.19 with Dante™ Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA910 version 2.0.19 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • Designer 3.0
  • MXA310 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• If Channel 1 is removed using the Add/Remove Channel feature and Channel 2, 3, or 4 is left as a single channel, then audio will not pass through the Automix Out channel. Channel 1 is the only channel that passes audio through the Automix Out channel.

Notes

• User Guide
• Command Strings
• MXA310 version 2.0.19 is compatible with MXA310 devices running version 2.0.19 and below, but updating all devices used together to the same firmware version is recommended.
• To operate MXA310 version 2.0.19 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA310 version 2.0.19 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• If Channel 1 is removed using the Add/Remove Channel feature and Channel 2, 3, or 4 is left as a single channel, then audio will not pass through the Automix Out channel. Channel 1 is the only channel that passes audio through the Automix Out channel.

Notes

• User Guide
• Command Strings
• MXA310 version 2.0.19 is compatible with MXA310 devices running version 2.0.19 and below, but updating all devices used together to the same firmware version is recommended.
• To operate MXA310 version 2.0.19 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate MXA310 version 2.0.19 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• TCPI set 0 for input level switch also incorrectly changes the output level switch and vice versa.
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.

Notes

• User Guide
• ANIUSB-MATRIX version 2.0.19 is compatible with ANIUSB-MATRIX devices running version 2.0.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANIUSB-MATRIX version 2.0.19 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANIUSB-MATRIX version 2.0.19 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • MXA310 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• Command Strings
• ANI4OUT version 2.0.18 is compatible with ANI4OUT devices running version 2.0.18 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate ANI4OUT version 2.0.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4OUT version 2.0.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4IN 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA310 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• Command Strings
• ANI4OUT version 2.0.18 is compatible with ANI4OUT devices running version 2.0.18 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate ANI4OUT version 2.0.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4OUT version 2.0.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4IN 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA310 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• Command Strings
• ANI4IN version 2.0.18 is compatible with ANI4IN devices running version 2.0.18 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate ANI4IN version 2.0.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4IN version 2.0.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4OUT 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA310 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• Command Strings
• ANI4IN version 2.0.18 is compatible with ANI4IN devices running version 2.0.18 and below, but it is recommended to update all devices used together to the same firmware version.
• To operate ANI4IN version 2.0.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI4IN version 2.0.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI22 2.0.18
  • ANI4OUT 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA310 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1

Improvement

• Reduces the loading time over VPN for the web-based graphical user interface (GUI)

Known Issue

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported

Notes

• User Guide
• ANI22 version 2.0.18 is compatible with ANI22 devices running version 2.0.18 and below, but updating all devices used together to the same firmware version is recommended.
• To operate ANI22 version 2.0.18 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (Mac OS X)
• To operate ANI22 version 2.0.18 with other Shure networked systems, reference the following list of minimum versions supported:
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • ANIUSB-MATRIX 2.0.19
  • MXA310 2.0.19
  • MXA910 2.0.19
  • Microflex Wireless 5.1.26
  • ULXD4D/4Q 2.1.16
  • SCM820 1.3.3
  • Shure Update Utility 2.4.1
  • Shure Web Device Discovery 1.1