Downloads
Software & Firmware Archives
Software
4.4.1
February 23, 2021
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Important
- Upgrading directly from older versions such as SystemOn 3.0 or 3.1 to this version is not supported, nor is importing project files from 3.0 or 3.1 directly into 4.4.1; it's recommended that you upgrade to version 3.2 first (download here), then to 4.4.1 to maintain all projects.
- After upgrading SystemOn, clear your browser cache on the device accessing the SystemOn server, then re-assign your licenses to your devices by navigating to your organization > Licenses > Start managing
- SystemOn cannot be installed on the same machine as Designer; do not attempt to install one over the other
- Before updating firmware, turn off “Device Missing” notifications, then turn them back on after completing the firmware updates
- SystemOn may not allow downgrading of some P300s due to a platform update to support future functionality and USB improvements.
Improvements
- Support for latest firmware — see the Notes section below for compatible versions
Bug fixes
- ‘System not available' screen shows when opening SystemOn depending on Microsoft VC++ Redistributable versions installed on the machine
- Various other bug fixes
Known Issues
- When using a virtual machine, it’s recommended to dedicate hardware resources (HD, RAM, etc.) to the SystemOn application; using shared resources may cause Shure services to not start on reboot
- When a device is being firmware updated, it will appear offline during the update in SystemOn
- ULX-D transmitters using non-Shure batteries will show in the transmitter list with incorrect values for battery cycle count and health
- After attempting to forget cross-subnet devices, devices must be rebooted, then SystemOn server must be rebooted before the devices will disappear from SystemOn
- Discovering MXW microphones may take more than 1 minute
- UTC time and date are displayed on Event Log and Email/SMS notifications.
- For users setting up SMS notifications, the Senders Phone Number field does not show the required (*), but the field is required.
- If a valid license activation ID is applied and fails on the first attempt, please try again before calling support.
Notes
- Internet access is no longer required during the installation process; however, use of certain features like firmware updating and text notifications require internet access
- Designer and SystemOn cannot be installed on the same machine
- To operate SystemOn 4.4.0 with Shure networked systems, see the following list of supported firmware versions:
- MXW 8.0.3 – 9.0.4
- SCM820 1.3.3
- ULX-D 2.2.24 – 2.4.25
- SBC220/240 1.1.43 – 1.2.73
- SBC250/450/850 2.2.24 – 2.4.13
- MXA910 4.1.41 – 4.4.11
- MXA710 1.1.X –1.2.1
- MXA310 4.1.37 – 4.4.9
- P300 4.1.11 – 4.4.13
- IMX-ROOM 1.0.4.2 – 3.0.1
- ANIUSB-MATRIX 4.1.39 – 4.4.14
- MXN5-C 1.1.X – 1.2.1
- MXA-MUTE 1.1.X -- 1.2.4
- Please report SystemOn performance issues experienced on supported browsers to Shure Support.
- For help and troubleshooting, go to the SystemOn System Requirements, SystemOn User Guide or FAQs
App
2.0.0
March 12, 2021
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New Features
- Implemented room split & join feature
- Added feature to mute individual speakers & microphones
Improvements
- Support for up to 10 audio endpoint devices
- Enhanced security features
- Increased ability for users to modify Organization Settings
- Improved audio quality
App
2.0.0
March 12, 2021
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New Features
- Implemented room split & join feature
- Added feature to mute individual speakers & microphones
Improvements
- Support for up to 10 audio endpoint devices
- Enhanced security features
- Increased ability for users to modify Organization Settings
- Improved audio quality
Firmware
2.0.0
March 12, 2021
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Improvements
- Implemented room split and join feature
- Added feature to mute individual speakers & microphones
- Support for up to 10 audio endpoint devices
- Enhanced security features
- Increased ability for users to modify Organization Settings
- Improved audio quality
App
2.0.1
May 4, 2021
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Improvements
- Updated call and event logs
- Implemented additional SIP features
- Improved self-test feature for Stem devices
- Bug fixes to address pairing with Stem mobile apps and devices
App
2.0.1
May 4, 2021
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Improvements
- Updated call and event logs
- Implemented additional SIP features
- Improved self-test feature for Stem devices
- Bug fixes to address pairing with Stem mobile apps and devices
Firmware
2.0.1
May 4, 2021
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Improvements
- Updated call and event logs
- Implemented additional SIP features
- Improved self-test feature for Stem devices
- Bug fixes to address pairing with Stem mobile apps and devices
Firmware
1.0.13
May 13, 2021
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Improvements
- Smart battery temperature warning and pre-emptive shutdown
Notes
- User guide
- To operate SLX-D version 1.0.13 devices with other Shure networked systems, see the following list of supported minimum versions:
- Wireless Workbench 6.14.0 (virtual device and coordination only)
- Shure Update Utility 2.5.0
Firmware
1.0.13
May 13, 2021
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Improvements
- Security updates
- Bug fixes
Notes
- User guide
- To operate SLX-D version 1.0.13 devices with other Shure networked systems, see the following list of supported minimum versions:
- Wireless Workbench 6.14.0 (virtual device and coordination only)
- Shure Update Utility 2.5.0
App
2.2.0
June 5, 2021
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Improvements
- Update alert messages
- Added more functionality for SIP capabilities
- Bug fixes related to room and device pairing
- Refurbished the date format