Software & Firmware Archives

Improvements

• Bug fixes

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Demo Web UI
• Command Strings
• To operate this version of MXA910 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA910 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Designer 4.6.0
  • SystemOn 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA310 4.6.3
  • MXA710 1.4.2
  • MXN5-C 1.4.3
  • MXA-MUTE 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6
  • ULXD4D/4Q 2.5.0
  • SCM820 1.4.3
  • Shure Update Utility 2.6.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Known Issues

• AES67 support is only available on UltimoX hardware
• MXA310 devices manufactured as of July 2017 are compatible with AES67
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
• The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:

Notes

• User Guide
• Demo Web UI
• Command Strings
• This version of MXA310 is compatible with MXA310 devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
• To operate this version of MXA310 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA310 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Designer 4.6.0
  • SystemOn 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXN5-C 1.4.3
  • MXA-MUTE 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6
  • SCM820 1.4.3
  • Shure Update Utility 2.6.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Known Issues

• AES67 support is only available on UltimoX hardware
• MXA310 devices manufactured as of July 2017 are compatible with AES67
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by reboot
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backwards compatible; all devices must be on version 4.1 or later firmware to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving. This will typically happen if two upgrades or downgrades are performed within a one-hour period.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• After updating from version 2.X to 4.2, Channel EQ settings return to their default settings.
• The Mute Control Function command string response is incorrect when using <GET 0 ALL>
  • When using < GET MUTE_CONTROL_FUNC >, the response is as documented.
  • When using < GET 0 ALL >, the response should be mapped as follows:

Notes

• User Guide
• Demo Web UI
• Command Strings
• This version of MXA310 is compatible with MXA310 devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
• To operate this version of MXA310 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA310 with Shure software or other Shure networked systems, reference the following list of minimum versions supported:
  • Designer 4.6.0
  • SystemOn 4.6.0
  • ANI22/ANI4IN/ANI4OUT 4.6.6
  • ANIUSB-MATRIX 4.6.7
  • MXA910 4.6.6
  • MXA710 1.4.2
  • MXN5-C 1.4.3
  • MXA-MUTE 1.4.4
  • Microflex Wireless 9.0.4
  • P300 4.6.6
  • SCM820 1.4.3
  • Shure Update Utility 2.6.1
  • Shure Web Device Discovery 1.2.17

Initial Release

Notes

• User Guide
• Firmware updates for AONIC FREE are available in the ShurePlus PLAY app for iOS and Android

Improvements

• Added language support for Simplified Chinese, Traditional Chinese, and Korean in the Stem Ecosystem

New Features & Improvements

• Handsfree mode
  • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
  • The microphone will turn off after a user-defined amount of time should no voice be detected.
  • Users are still able to press the speak button to talk, or turn off their microphone
  • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.6.2
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features & Improvements

• Handsfree mode
  • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
  • The microphone will turn off after a user-defined amount of time should no voice be detected.
  • Users are still able to press the speak button to talk, or turn off their microphone
  • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.6.2
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

New Features & Improvements

• Handsfree mode
  • MXCW now features a new operation mode called Handsfree. In this mode the units will register when a user is talking and will automatically turn on its microphone.
  • The microphone will turn off after a user-defined amount of time should no voice be detected.
  • Users are still able to press the speak button to talk, or turn off their microphone
  • Setting can be found under ‘Meeting Controls’ and ‘Handsfree’

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.0.15 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.6.2
  • Shure Web Device Discovery 1.2.9
  • Shure NFC Programming Application 1.0.3

Improvements

• Bug fixes

Known Issues

• When connected to iPad via a USB-C cable, the MV7 will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Shure MV7 is compatible with the following software versions:
  • iOS ShurePlus MOTIV 3.3.0
  • Android ShurePlusMOTIV 3.3.0
  • iOS ShurePlusMOTIV Video 1.5.2
  • Android ShurePlus MOTIV Video 1.6.0
  • ShurePlus MOTIV for Mac and Windows 1.2.0

Improvements

• Bug fixes

Known Issues

• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Shure MV88+ is compatible with the following software versions:
  • iOS ShurePlus MOTIV 3.3.0
  • Android ShurePlus MOTIV 3.3.0
  • iOS ShurePlus MOTIV Video 1.5.2
  • Android ShurePlus MOTIV Video 1.6.0
  • ShurePlus MOTIV for Mac and Windows 1.2.0