Software & Firmware Archives

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Improved large-scale network stability: In some cases of very large installations with earlier firmware versions, units occasionally would drop off the network and not be visible via WWB6 or other remote networking access. Version 2.0.28 resolves the issue and increases overall network stability.
• Added new frequency bands:
  • Europe: Z17: 1492 – 1525 MHz
  • Europe: Z18: 1785 – 1805 MHz
  • Australia: Z19: 1785 – 1800 MHz
  • Taiwan
    • Z20: 1790 – 1805 MHz
    • G62: 510 – 530 MHz
• Bug fixes

Notes

• Update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER.
• For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.28:
  • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.28
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.0.16
  • Wireless Workbench 6.12
  • Shure Update Utility 2.2.2.8
  • ShurePlus Channels 1.3
• ULX-D 2.0.19 (release date: 9/16/2016) is no longer available in the firmware library. Release notes remain available for reference:
  • New Features
    • Support for Access Control, which allows users to specify PINs for networked devices to restrict access to them from unauthenticated Shure control software.
    • AMX/Crestron control string to get the ULXD firmware version.
      • Command: < GET FW_VER >
    • Ability to reverse polarity on ULXD1 and ULXD1LEMO3 bodypacks. To reverse polarity, use these options:
      • Bodypack Utilities menu: UTILITY > POLARITY
      • Save the IR preset on the receiver and then IR sync to the bodypack to incorporate the polarity change: IR PRESETS > BP POLARITY
  • Improvements
    • Added new VHF frequency bands:
      • V50
      • V51
    • Dante™ update to software version 3.9.6.1 and firmware version 4.0.0.6
    • Improved audio stability in marginal RF conditions
  • Known Issues
    • ShurePlus Channels version 1.2 does not support ULX-D firmware version 2.0 or later.
    • QLX-D firmware version 1.1.15 or earlier does not support ULX-D firmware version 2.0 or later.
  • Notes
    • Users must update all transmitters used with receivers via IR. After the receiver is updated, follow these steps:
      1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
      2. Align the infrared ports with the transmitter
      3. Press ENTER.
    • For operation of ULX-D devices with other Shure networked systems, see the following list of minimum firmware versions that are supported with ULX-D version 2.0.19:
      • ULX-D ULXD1/2 Transmitters and ULXD4, ULXD4D, ULXD4Q Receivers 2.0.19
      • Wireless Workbench 6.12
      • Shure Update Utility 2.2.2.8

IMPROVEMENT

• GLXD4R and UA846Z2 compatibility

NOTES

• GLX-D devices on version 2.0.0.1 or higher are not compatible with earlier versions.
• To operate GLXD1/2 Transmitters on version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD4 Wireless Receiver  2.0.0.1
  • GLXD4R Wireless Receiver 2.2.5
  • GLXD6 Guitar Pedal Receiver 2.0.0.1
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.3

IMPROVEMENT

• GLXD4R and UA846Z2 compatibility

NOTES

• GLX-D devices on version 2.0.0.1 or higher are not compatible with earlier versions.
• To operate GLXD1/2 Transmitters on version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD4 Wireless Receiver  2.0.0.1
  • GLXD4R Wireless Receiver 2.2.5
  • GLXD6 Guitar Pedal Receiver 2.0.0.1
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.3

Important

Update all GLX-D devices in a configuration to the same firmware version

Improvement

• Changed the version number for GLXD4/6 receivers to 2.2.5 to allow all GLX-D devices in a configuration with GLXD4R and UA846Z2 devices to have the same firmware version.

Known Issue

• After attempting to downgrade GLX-D devices from version 2.2.5 to version 2.0.0.1, Shure Update Utility will maintain the same version number followed by an asterisk (*) and incorrectly state in the Event Log that the firmware failed to install. The firmware downgrade will actually be successful.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions.
• To operate GLXD6 version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.5
  • GLXD4/4R/6 Receivers 2.2.5
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.3

Important

• Update all GLX-D devices in a configuration to the same firmware version.
• To update or downgrade GLXD4 receivers, use Shure Update Utility version 2.4.3 and download the appropriate firmware.

Improvement

• Changed the version number for GLXD4/6 receivers to 2.2.5 to allow all GLX-D devices in a configuration with GLXD4R and UA846Z2 devices to have the same firmware version.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions.
• If you have GLXD4 version 2.1 and update to version 2.2.5, you will not be able to downgrade back to version 2.1.
• To operate GLXD4 version 2.2.5 with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.5
  • GLX-D GLXD4/4R/6 Receivers 2.2.5
  • UA846Z2 Frequency Manager 2.2.5
  • Shure Update Utility 2.4.3

IMPORTANT

• This firmware release can be used to upgrade units in a DDS 5900 or a DCS 6000 systems using CU 5905, CU 6105, CU 6110 or DIS CCU Central Units.
• The CU 6000, CU 6005, CU 6010 and CU 6011 Central Units are not supported in this release.
• The DIS FUU Firmware Upgrade Utility, which is part of this firmware release, must be used when upgrading

NEW FEATURES

• Support of Shure Name Sign
• Support for individual microphone attenuation control in 5900 mode on the CU/CCU GUI

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• High Density (HD) mode doubles the number of channels available in standard mode, with minor changes to some system features, for better system performance the presence of interference from neighboring DECT wireless devices.
• PHS Detection and Exclusion is a new feature for Microflex Wireless installations in Japan. PHS is a mobile phone technology that shares frequency spectrum with the JDECT band used by Microflex Wireless. The new PHS Detection and Exclusion capabilities allow the MXW microphones and MXWAPTs to avoid PHS interference and deliver a consistent, reliable audio experience.

IMPROVEMENTS

• MXW Networked Charging Stations are consistently discovered by the Shure Update Utility in order to receive firmware updates.
• MXW devices now correctly format DHCP requests.
• MXWAPT2 devices are now discovered by the Shure Web Device Discovery app after they are rebooted or reset to their factory defaults by a Dante controller.
• MXWAPT and microphone wireless connection management enhancements added to deliver a consistent audio experience as mics approach the edge of a coverage area.
• Additional MXWAPT event logging to troubleshoot complex systems.
• Fixed an intermittent issue when MXW microphones undocked from a MXW Networked Charging Station did not start in unmuted mode when it was set to start in unmuted mode.
• MXWAPT interference detection enhanced to better recover and maintain wireless connections to microphones when other DECT devices are present.
• Enhanced MXWAPT task management and messaging queue procedures to fix unexpected behavior, such as blank Audio/RF meters and intermittent microphone connectivity, when microphones are repeatedly docked/undocked in a Crestron/AMX system.
• When changing Mute Preferences for an MXWAPT, the Active/Mute LED now correctly applies the corresponding settings.
• Fixed an intermittent issue when linked MXW microphones didn't reconnect with an MXWAPT after it exited Scan mode.
• MXW Control Software
  • A reboot option is added to MXWAPT Device Properties.
  • Users will see a warning message when modifying RF Coordination Mode so they are aware of possible interference between devices or the potential impact on MXW microphone performance.
  • Spectrum Scanner accurately displays graphs and font sizes for all languages.
  • Duplicating Dante Channel names prevented on MXWAPT devices.
  • Invalid characters in Channel Names prevented on MXWANI devices.
  • Button and label text truncation improved for all languages.

KNOWN ISSUES

• During Spectrum Scan, modifying MXWAPT configuration settings can put the device in a non-deterministic state. If configuration settings are modified during Spectrum Scan, MXWAPT must be rebooted.
• Microflex Wireless 5.1.23 is not supported by SystemOn version 2.1.

NOTES

• Microflex Wireless firmware version 5.1.23 does not support AES67.
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. Learn more
• For operation of MXW version 5.1.23 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.0.18
  • Shure Update Utility 2.3.0.18

These release notes cover the following models:

• MXWNCS2/4/8 Networked Chargers
• MXWANI4/8 Audio Network Interfaces
• MXWAPT2/4/8 Access Point Transceivers
• MXW1/2/6/8 Wireless Microphones

NEW FEATURES

• High Density (HD) mode doubles the number of channels available in standard mode, with minor changes to some system features, for better system performance the presence of interference from neighboring DECT wireless devices.
• PHS Detection and Exclusion is a new feature for Microflex Wireless installations in Japan. PHS is a mobile phone technology that shares frequency spectrum with the JDECT band used by Microflex Wireless. The new PHS Detection and Exclusion capabilities allow the MXW microphones and MXWAPTs to avoid PHS interference and deliver a consistent, reliable audio experience.

IMPROVEMENTS

• MXW Networked Charging Stations are consistently discovered by the Shure Update Utility in order to receive firmware updates.
• MXW devices now correctly format DHCP requests.
• MXWAPT2 devices are now discovered by the Shure Web Device Discovery app after they are rebooted or reset to their factory defaults by a Dante controller.
• MXWAPT and microphone wireless connection management enhancements added to deliver a consistent audio experience as mics approach the edge of a coverage area.
• Additional MXWAPT event logging to troubleshoot complex systems.
• Fixed an intermittent issue when MXW microphones undocked from a MXW Networked Charging Station did not start in unmuted mode when it was set to start in unmuted mode.
• MXWAPT interference detection enhanced to better recover and maintain wireless connections to microphones when other DECT devices are present.
• Enhanced MXWAPT task management and messaging queue procedures to fix unexpected behavior, such as blank Audio/RF meters and intermittent microphone connectivity, when microphones are repeatedly docked/undocked in a Crestron/AMX system.
• When changing Mute Preferences for an MXWAPT, the Active/Mute LED now correctly applies the corresponding settings.
• Fixed an intermittent issue when linked MXW microphones didn't reconnect with an MXWAPT after it exited Scan mode.
• MXW Control Software
  • A reboot option is added to MXWAPT Device Properties.
  • Users will see a warning message when modifying RF Coordination Mode so they are aware of possible interference between devices or the potential impact on MXW microphone performance.
  • Spectrum Scanner accurately displays graphs and font sizes for all languages.
  • Duplicating Dante Channel names prevented on MXWAPT devices.
  • Invalid characters in Channel Names prevented on MXWANI devices.
  • Button and label text truncation improved for all languages.

KNOWN ISSUES

• During Spectrum Scan, modifying MXWAPT configuration settings can put the device in a non-deterministic state. If configuration settings are modified during Spectrum Scan, MXWAPT must be rebooted.
• Microflex Wireless 5.1.23 is not supported by SystemOn version 2.1.

NOTES

• Microflex Wireless firmware version 5.1.23 does not support AES67.
• Dante Packet Bridge Support: A third-party Dante device (e.g. a Dante DSP) used with the MXWAPT can now obtain the MXWAPT Control IP Address through a data channel on the Dante Network, allowing greater flexibility in network architecture and setup with multiple interfaces. Learn more
• For operation of MXW version 5.1.23 with other Shure networked systems, see the following list of minimum software and firmware versions:
  • SCM820 1.3.3
  • Shure Web Device Discovery 1.0.18
  • Shure Update Utility 2.3.0.18