Software & Firmware Archives

Important

Update all GLX-D devices in a configuration to the same firmware version

Improvement

• Bug fix

Known Issue

• After attempting to downgrade GLX-D devices from version 2.2.5 and higher to version 2.0.0.1, Shure Update Utility will maintain the same version number followed by an asterisk (*), and incorrectly state in the Event Log that the firmware failed to install. The firmware downgrade will actually be successful.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions. Ensure all GLX-D devices in a configuration have the same firmware version.
• To operate GLXD6 version 2.2.6 devices with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.6
  • GLXD4/4R/6 Receivers 2.2.6
  • UA846Z2 Frequency Manager 2.2.6
  • Shure Update Utility 2.4.3

Important

• Update all GLX-D devices in a configuration to the same firmware version.
• To update or downgrade GLXD4 receivers, use Shure Update Utility version 2.4.3 and download the appropriate firmware.

Improvement

• Resolved a rare transmitter re-linking issue that occurs after going out of range

Notes

• To operate GLXD4R version 2.2.6 devices with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.6
  • UA846Z2 Frequency Manager 2.2.6
  • Shure Update Utility 2.4.3

Important

• Update all GLX-D devices in a configuration to the same firmware version.
• To update or downgrade GLXD4 receivers, use Shure Update Utility version 2.4.3 and download the appropriate firmware.

Improvement

• Bug fix

Known Issue

• After attempting to downgrade GLX-D devices from version 2.2.6 to version 2.0.0.1, Shure Update Utility will maintain the same version number followed by an asterisk (*) and incorrectly state in the Event Log that the firmware failed to install. The firmware downgrade will actually be successful.

Notes

• To operate GLXD4 version 2.2.6 devices with other Shure software, see the following list of minimum versions:
  • GLXD1/2 Transmitters 2.2.6
  • GLX-D GLXD4/4R/6 Receivers 2.2.6
  • UA846Z2 Frequency Manager 2.2.6
  • Shure Update Utility 2.4.3

Improvement

• Bug fix

Known Issue

• After attempting to downgrade GLX-D devices from version 2.2.5 and higher to version 2.0.0.1, Shure Update Utility will maintain the same version number followed by an asterisk (*), and incorrectly state in the Event Log that the firmware failed to install. The firmware downgrade will actually be successful.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions. Ensure all GLX-D devices in a configuration have the same firmware version.
• For operation of GLX-D 2.2.6 devices with other Shure networked systems, see the following list of minimum software versions:
  • Shure Update Utility 2.4.3

Improvement

• Bug fix

Known Issue

• After attempting to downgrade GLX-D devices from version 2.2.5 and higher to version 2.0.0.1, Shure Update Utility will maintain the same version number followed by an asterisk (*), and incorrectly state in the Event Log that the firmware failed to install. The firmware downgrade will actually be successful.

Notes

• GLX-D devices on firmware version 2.0.0.1 or higher are not compatible with earlier versions. Ensure all GLX-D devices in a configuration have the same firmware version.
• For operation of GLX-D 2.2.6 devices with other Shure networked systems, see the following list of minimum software versions:
  • Shure Update Utility 2.4.3

Improvements

• Arabic support
• Improved support for landscape mode
• Bug fixes

Known Issues

• In iOS 11.0, iPhone would not always recognize when an MV88 microphone was connected. If you are experiencing this issue, please upgrade to iOS version 11.1 or higher.
• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.

Notes

• MV88 User Guide
• Frequently asked questions
• This app is compatible with iOS 10.0 or later, but upgrading to iOS 12.1 or newer is strongly recommended.
• Compatible with iPhone, iPad, and iPod touch

Important

• Before ULX-D and QLX-D receivers can host or update ULXD6/8 firmware, they must be updated to the following minimum firmware versions:
  • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
  • QLXD4 Receivers 2.1.5 or higher
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all ULX-D devices to the same version.

Improvement

• Changed version number to allow all ULX-D devices in a configuration to have the same firmware version.

Known Issue

• ULXD6/8 transmitters are not compatible with SystemOn 2.0-3.0.1.

Notes

• User Guide
• To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  1. Update receivers to the following minimum versions:
     • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
     • QLXD4 Receivers 2.1.5 or higher
  2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  3. Using the FW Update menu on a receiver, update transmitters.
• To update ULXD6/8 transmitters firmware while they are docked in an SBC250/450/850 Networked Charging Station:
  1. Place transmitters on charging station and ensure charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate ULXD6/8 version 2.3.4 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.3.4
  • SBC250/450/850 Networked Charging Stations 2.3.4
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.2.11
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Important

• Before ULX-D and QLX-D receivers can host or update ULXD6/8 firmware, they must be updated to the following minimum firmware versions:
  • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
  • QLXD4 Receivers 2.1.5 or higher
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all ULX-D devices to the same version.

Improvement

• Changed version number to allow all ULX-D devices in a configuration to have the same firmware version.

Known Issue

• ULXD6/8 transmitters are not compatible with SystemOn 2.0-3.0.1.

Notes

• User Guide
• To update firmware for ULXD6/8 transmitters with ULX-D or QLX-D receivers:
  1. Update receivers to the following minimum versions:
     • ULXD4, ULXD4D, and ULXD4Q Receivers 2.1.16 or higher
     • QLXD4 Receivers 2.1.5 or higher
  2. Using Shure Update Utility, download ULXD6/8 transmitter firmware to the receivers.
  3. Using the FW Update menu on a receiver, update transmitters.
• To update ULXD6/8 transmitters firmware while they are docked in an SBC250/450/850 Networked Charging Station:
  1. Place transmitters on charging station and ensure charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate ULXD6/8 version 2.3.4 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.3.4
  • SBC250/450/850 Networked Charging Stations 2.3.4
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.2.11
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvement

• Support new hardware revisions of ULX-D. New revisions can't be downgraded below version 2.3.4.

Known Issues

• New hardware revisions of ULX-D version 2.3.4 are not compatible with SystemOn 2.0-3.0.1.
• ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate ULX-D version 2.3.4 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.3.4
  • SBC250/450/850 Networked Charging Stations 2.3.4
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.2.11
  • PSM1000 1.6.19
  • Axient AXT600 Spectrum Manager 2.1.22
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvement

• Support new hardware revisions of ULX-D. New revisions can't be downgraded below version 2.3.4.

Known Issues

• New hardware revisions of ULX-D version 2.3.4 are not compatible with SystemOn 2.0-3.0.1.
• ULX-D devices on J50A or L50A frequency bands are not compatible with SystemOn 2.0-3.0.1.

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate ULX-D version 2.3.4 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.3.4
  • SBC250/450/850 Networked Charging Stations 2.3.4
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.2.11
  • PSM1000 1.6.19
  • Axient AXT600 Spectrum Manager 2.1.22
  • Wireless Workbench 6.12.6
  • Shure Update Utility 2.4.3
  • ShurePlus Channels 1.4.2