Software & Firmware Archives

Improvements

• Bug fixes

Known Issues

• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported
• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1 or later firmware to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Demo Web UI
• Command Strings
• To operate this version of MXA910 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA910 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • SystemOn 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • Microflex Wireless 10.0.6
  • P300 4.7.11
  • ULXD4D/4Q 2.6.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Known Issues

• When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA-MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • P300 4.7.11
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes

Known Issues

• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
• Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXN5-C with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXN5-C with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • IntelliMix® Room 3.3.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA910 4.7.13
  • MXA710 1.5.13
  • Microflex Wireless 10.0.6
  • P300 4.7.11
  • ULXD4D/4Q 2.6.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• Addressed bug related to compressor
  • When the compressor is set to Heavy, it does not return to normal gain after a loud sound. Afterward, the audio will be much quieter.

Known Issues

• When connected to iPad via a USB-C cable, the MV7 will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide
• Firmware updates for MV7 are available in the ShurePlus MOTIV app for iOS and Android, as well as the MOTIV Desktop application
• Shure MV7 is compatible with the following recommended software versions:
  • iOS ShurePlus MOTIV 3.6.5
  • Android ShurePlus MOTIV 3.6.0
  • iOS ShurePlus MOTIV Video 1.7.1
  • Android ShurePlus MOTIV Video 1.7.1
  • ShurePlus MOTIV for Mac and Windows 1.3.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

• Support for added hardware revisions

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters and ULXD4/4D/4Q Receivers 2.6.3
  • SBC250/450/850 Networked Charging Stations 2.6.3
  • Axient AXT600 Spectrum Manager 2.1.38
  • Wireless Workbench 6.15.0
  • ShurePlus Channels iOS 1.5.2
  • ShurePlus Channels Android 1.1.1
  • Shure Update Utility 2.7.1