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Firmware
2.3.24
January 4, 2021 View All Updates

Important

  • QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

  • Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
  • Support for China 470 – 510 MHz frequency band (G53)

Notes

  • To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
  • To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
    • ULX-D ULXD6/8 Transmitters 2.4.13
    • ULX-D ULXD4/4D/4Q Receivers 2.4.9
    • Axient AXT600 Spectrum Manager 2.1.31
    • PSM1000 P10T Transmitters 1.7.10
    • Wireless Workbench  6.14.0
    • Shure Update Utility 2.5.0
    • ShurePlus Channels 1.4.5
Firmware
2.3.24
January 4, 2021 View All Updates

Important

  • QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

  • Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
  • Support for China 470 – 510 MHz frequency band (G53)

Notes

  • To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
  • To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
    • ULX-D ULXD6/8 Transmitters 2.4.13
    • ULX-D ULXD4/4D/4Q Receivers 2.4.9
    • Axient AXT600 Spectrum Manager 2.1.31
    • PSM1000 P10T Transmitters 1.7.10
    • Wireless Workbench  6.14.0
    • Shure Update Utility 2.5.0
    • ShurePlus Channels 1.4.5
Firmware
2.3.24
January 4, 2021 View All Updates

Important

  • QLX-D 2.X firmware versions are incompatible with 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Improvements

  • Fixed bug that removed the ability to turn the IP gateway back to 0.0.0.0.
  • Support for China 470 – 510 MHz frequency band (G53)

Notes

  • To operate QLX-D transmitters with ULX-D receivers and ULX-D transmitters with QLX-D receivers, all devices must be on version 2.X firmware or later.
  • To operate QLX-D version 2.3.24 devices with other Shure networked systems and software, see the following list of minimum versions:
    • ULX-D ULXD6/8 Transmitters 2.4.13
    • ULX-D ULXD4/4D/4Q Receivers 2.4.9
    • Axient AXT600 Spectrum Manager 2.1.31
    • PSM1000 P10T Transmitters 1.7.10
    • Wireless Workbench  6.14.0
    • Shure Update Utility 2.5.0
    • ShurePlus Channels 1.4.5
Firmware
5.0.13
January 7, 2021 View All Updates

New Features/Improvements

  • Custom Welcome Screen
    • Users can now use a custom welcome screen in their system.
    • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
    • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
  • Device List update – Retain Seat information
    • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
    • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
    • Setting can be found at the top of the devices list, pictured as a save icon.
  • Show / Hide Request list from Delegates
    • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
    • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
  • APT logs
    • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
    • Feature can be found under ‘Settings’ and ‘General’.
  • Sending interpretation audio to remote caller
    • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
    • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
  • Additional language support
    • Users can now use additional languages for their MXCW system.
    • MXCWAPT now supports Polish and Croatian
    • MXCW640 now supports Polish and Croatian
    • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
  • Improved Push to Renumber indications
    • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
    • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
  • In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
  • In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
  • APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
  • MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
  • If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide (https://pubs.shure.com/guide/MXCW/en-US)
  • To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.5.0
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
5.0.13
January 7, 2021 View All Updates

New Features/Improvements

  • Custom Welcome Screen
    • Users can now use a custom welcome screen in their system.
    • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
    • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
  • Device List update – Retain Seat information
    • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
    • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
    • Setting can be found at the top of the devices list, pictured as a save icon.
  • Show / Hide Request list from Delegates
    • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
    • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
  • APT logs
    • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
    • Feature can be found under ‘Settings’ and ‘General’.
  • Sending interpretation audio to remote caller
    • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
    • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
  • Additional language support
    • Users can now use additional languages for their MXCW system.
    • MXCWAPT now supports Polish and Croatian
    • MXCW640 now supports Polish and Croatian
    • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
  • Improved Push to Renumber indications
    • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
    • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
  • In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
  • In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
  • APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
  • MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
  • If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide (https://pubs.shure.com/guide/MXCW/en-US)
  • To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.5.0
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
5.0.13
January 7, 2021 View All Updates

New Features/Improvements

  • Custom Welcome Screen
    • Users can now use a custom welcome screen in their system.
    • Images used should be 480x272 pixels in PNG format, and is retained on the MXCWAPT and MXCW640 through power cycle.
    • Feature is available under ‘Meeting Controls’ and ‘Custom welcome screen’.
  • Device List update – Retain Seat information
    • Users can now Retain Seat Information (Seat name, Seat Number, Audio group assignment and Speak priority) directly from the Devices window – independent of connections mode.
    • This setting is ENABLED by default, ensuring that settings on the MXCWAPT are retained during FW update to FW5.0
    • Setting can be found at the top of the devices list, pictured as a save icon.
  • Show / Hide Request list from Delegates
    • User can now show or Hide the request list from all delegate units. Chairman units are unaffected.
    • Setting can be found under ‘Global Device Settings’ and ‘Screen Content’.
  • APT logs
    • Users can now export a logfile from the MXCWAPT which can assist Customer Support with their work. The file is not readable.
    • Feature can be found under ‘Settings’ and ‘General’.
  • Sending interpretation audio to remote caller
    • Users can now select an interpretation audio channel on the remote caller unit, which will send that audio to connected device.
    • Feature can be found by tapping the screen on the WDU640 in ‘Remote Caller’ role, pushing the interpretation audio icon and selecting an interpretation channel.
  • Additional language support
    • Users can now use additional languages for their MXCW system.
    • MXCWAPT now supports Polish and Croatian
    • MXCW640 now supports Polish and Croatian
    • MXCWNCS now supports Polish, Croatian, Basque and Catalan.
  • Improved Push to Renumber indications
    • Users can now more clearly see when a unit has received a new seat number during ‘Push to renumber’.
    • Feature can be found by activating ‘Push to renumber’ from the devices list icon with three dots.

Known Issues

MXCWAPT

  • MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
  • When downgrading your system firmware the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.
  • In rare cases during repetitive restart stress testing, DANTE may not start up after APT reboot.  Resolve by power cycling APT.
  • In rare cases during repetitive stress testing of changing IP mode from auto to static and back, APT may fail to reconnect all WDU’s.

MXCWAPT Component GUI

  • When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Discovery Application short cut. Opening APT CGUI via IP address works as designed.
  • APT help topics are not translated in Thai, Turkish, Lithuanian, Polish, Catalan and Basque languages.

MXCW640

  • MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
  • In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.
  • MXCW640 loudspeakers do not unmute when Ambient Mode is enabled but no Ambient Units are registered.  Resolve by disabling Ambient Mode when no Ambient units are planned to be used.
  • If a unit is set as a Remote Caller and the number of microphone slots reserved for active speakers is set to 8 in the component GUI, the Remote Caller unit does not display an error message.

TPCI

  • Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
  • Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
  • Rare TPCI errors reporting a single MXCW640 when transitioning roles from Ambient. Resolved by power cycling the unit.

SOFTWARE

  • Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

  • User Guide (https://pubs.shure.com/guide/MXCW/en-US)
  • To use MXCW version 5.0.13 with other Shure software, reference the following list of minimum versions:
    • Shure Update Utility 2.5.0
    • Shure Web Device Discovery 1.2.9
    • Shure NFC Programming Application 1.0.3
Firmware
9.2.0
February 11, 2021 View All Updates

Release notes cover the following models:

  • MXC605/605-F
  • MXC615
  • MXC620/620-F
  • MXC630/630-F
  • MXC640
  • MXCIC
  • MXCMIU
  • MXCSIGN
  • DIS-CCU
  • AO6004
  • DC5900F
  • DC5980P
  • DCS6000 legacy conference and interpreter units

Important

  • This firmware release can be used to update:
    • Microflex Complete (MXC) or DCS 6000 systems using DIS-CCU Central Unit
    • DC5900F and DC5980P to register and work in an MXC system
  • Systems using CU 5905, CU 6000, CU 6005, CU 6010, CU 6011, CU 6105, or CU 6110 Central Units are not supported in this release
  • The update requires using the Firmware Update Utility (FUU) included in this release

New Features

  • System
    • Support for Mifare/Desfire card when used with SW6000
      • When using SW6000, the MXC system can now be configured to provide:
        • The User ID/Login code data from ACOS3 NFC cards programmed from SW6000 (current feature) or
        • The Unique ID on a Mifare/Desfire NFC card or an ACOS3 NFC card (new feature)
      • Benefits
        • Using the Unique ID enables usage of cards where no (meeting) data has been written to the card
        • This makes it possible to use cards that are provided to users for other purposes to login to SW6000, so the user needs to hold one less card
      • Important
        • Mifare/Desfire NFC cards can only be used with SW6000 connected, not in a standalone system
  • DIS-CCU
    • Support for setting output/level on the AO6004 Audio Output unit
    • Additional languages – Polish & Croatian
    • System Information Report – Information content updated
    • Support for configuring MXCMIU as Interpreter source
    • Support for configuring MXC605 as a voting unit
    • Alternate LED indications. Option to set the microphone ‘Speak/Request color’:
      • Red speak | Green Request
      • Green speak | Green Request
    • Option to disable the Request indication in the gooseneck microphone
    • Disable Global language selection (CGUI) when SW6000 is connected
  • MXCMIU
    • Interpreter Source option
  • MXC640
    • Additional languages – Polish & Croatian
    • Expand Agenda Prefix
  • MXC605
    • Option with new overlay: Voting 2- and 3-buttons, Attendance check, Secret/open voting
  • MXCIC
    • Expand Agenda Prefix
  • MXCSIGN
    • OS updated to allow the use of the USB connector together with the ‘Shure MXCSIGN App’. The app allows to transfer a defined picture to the sign
  • TPCI
    • ‘Speak Slow’ support
    • MIU interpreter source option

Bug Fixes

  • System
    • Ambient sound disappears when switching to VOX mode
  • CCU
    • Web GUI removes only a single unregistered unit at 'Remove unregistered units'
    • Web GUI – Indication in buttons in Diagnostic screen updated
    • Diagnostic – last unit on a chain is reported as lost when reconfigured into loop
    • Floor1 and Floor2 is switched in the web GUI Channel-dropdown
    • Force CCU-configuration to 1000 m of cable, when upgrading from earlier versions to Release 9.2.0
    • The indication for 605 interpreter in 'Diagnostic' is wrong
  • MXCMIU
    • Function button indication is not turning blue, when configured as ambient mic
  • MXC620
    • Unit not reacting to card inserted, when location code is altered
  • MXC620-F & MXC630-F
    • Chairman left button configured as Exclusive can take over other units already in Exclusive state
  • MXC630 and MXC630-F
    • 3-Btn Secret voting with proxy – missing LED indication
    • Cannot login to a meeting during a paused Voting session
    • Indication in proxy button is not correct
    • Secret voting – wrong LED indication
  • MXC640
    • "Attended" text is not translated
    • Misleading texts corrected when logging in with card
    • Missing clear feedback on buttons on login screen
    • Present/seats value = 2000 are cut of in right side, and only 200 is shown
    • Speech time display permissions are not working
    • Voting not possible with meeting mode: No login
  • MXCIC
    • Some units are 'Locked' when the system is powered
    • Unable to turn off "Audible Level Warning"

Known Issues

  • Manually entered voting results are not shown if a normal voting session has not been started first
  • The agenda subject name for a manually entered result may be wrong
  • It is not possible to use an MXC640 configured as dual delegate with SW6000 if the use of NFC cards is enabled

Notes

  • These release notes include notes from the not-released FW 9.1
  • MXC and DCS 6000 firmware files are packaged together in the same release file.
  • To operate MXC devices with FW release 9.2 with other Shure networked systems, see the following list of minimum software and firmware versions:
    • SW6000 9.2.0
    • Shure NFC Programming App 1.0.3
Firmware
2.4.25
February 17, 2021 View All Updates

Improvements

  • Add support for China 470 MHz – 510 MHz frequency band (G53)

Notes

  • User Guide
  • ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
    • Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
    • Align the infrared ports with the transmitter
    • Press ENTER
  • To operate ULX-D version 2.4.25 devices with other Shure networked systems and software, see the following list of minimum versions:
    • ULX-D ULXD4/4D/4Q Receivers 2.4.25
    • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.3.24
    • Axient AXT600 Spectrum Manager 2.1.31
    • Wireless Workbench 6.14.0
    • Shure Update Utility 2.5.1
    • ShurePlus Channels 1.4.5
Firmware
2.4.25
February 17, 2021 View All Updates

Improvements

  • Add support for China 470 MHz – 510 MHz frequency band (G53)

Notes

  • User Guide
  • ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
    • Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
    • Align the infrared ports with the transmitter
    • Press ENTER
  • To operate ULX-D version 2.4.25 devices with other Shure networked systems and software, see the following list of minimum versions:
    • ULX-D ULXD4/4D/4Q Receivers 2.4.25
    • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.3.24
    • Axient AXT600 Spectrum Manager 2.1.31
    • Wireless Workbench 6.14.0
    • Shure Update Utility 2.5.1
    • ShurePlus Channels 1.4.5
Firmware
2.4.25
February 17, 2021 View All Updates

Improvements

  • Add support for China 470 MHz – 510 MHz frequency band (G53)

Notes

  • User Guide
  • ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
    • Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
    • Align the infrared ports with the transmitter
    • Press ENTER
  • To operate ULX-D version 2.4.25 devices with other Shure networked systems and software, see the following list of minimum versions:
    • ULX-D ULXD4/4D/4Q Receivers 2.4.25
    • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.3.24
    • Axient AXT600 Spectrum Manager 2.1.31
    • Wireless Workbench 6.14.0
    • Shure Update Utility 2.5.1
    • ShurePlus Channels 1.4.5