Software & Firmware Archives

IMPROVEMENTS

• Fixed an issue that could cause the MV88+ to crash
• Fixed an issue where the microphone LED would intermittently flash an amber light
• Fixed an issue for iOS users where the mic would occasionally not be recognized by the device when plugged in

Known Issues

• Users with some Android devices may experience 9 millisecond audio drop-outs when recording with the MV88+
• In a small number of instances, unplugging the MV88+ from an iPhone XS, XS Max, or XR can cause the phone to crash and reboot. This is due to an Apple bug that is being investigated and should be resolved in an upcoming iOS release
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• User Guide

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

IMPROVEMENT

• Fixed a bug on the MXCWAPT where seat number-based TPCI commands fail to provide property updates after the APT is rebooted in manual registration mode

KNOWN ISSUES

MXCWAPT

• Mute Concealment is not implemented in the interpretation channels. This feature will be available in the next release.

MXCWAPT Component GUI

• General note: Clear browser cache (Shift+control+F5 on Windows) after the firmware update is done if you are already in the GUI at the time of the update.
• Browser refresh may be required in the following situations:
  • On a Static/DHCP IP configuration change
  • If MXCW640s lose sync with GUI during registration, deregistration, or reboot
  • If GUI intermittently incorrectly shows some MXCW640s remained offline
• There’s an intermittent issue where voting results are shown in the Display View even if the display icon is enabled through the Chairman View. Users may need to refresh their browser to resolve.
• During some system factory resets, the APT’s reset initiation may be delayed ~2 minutes, in comparison to the MXCW640s.
• Pinned seat numbers are not cleared after APT reboot in Auto+Open Connection Mode.
• APT Help topics are not available in Thai, Turkish, and Lithuanian.
• Some translated text is misaligned or may have extra, unnecessary punctuation or text.
• Component GUIs take longer to load in Internet Explorer than Google Chrome, especially if used in a large system.

MXCW640

• Some languages experience text issues.
• Some text is not translated.

MXCWNCS

Users may need to refresh their browser on a Static/DHCP IP configuration change.

APT Help topics are not available in Thai, Turkish, and Lithuanian.

NOTES

• User Guide
• To use MXCW version 2.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5
  • Shure NFC Programming Application 1.0.3

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

IMPROVEMENT

• Fixed a bug on the MXCWAPT where seat number-based TPCI commands fail to provide property updates after the APT is rebooted in manual registration mode

KNOWN ISSUES

MXCWAPT

• Mute Concealment is not implemented in the interpretation channels. This feature will be available in the next release.

MXCWAPT Component GUI

• General note: Clear browser cache (Shift+control+F5 on Windows) after the firmware update is done if you are already in the GUI at the time of the update.
• Browser refresh may be required in the following situations:
  • On a Static/DHCP IP configuration change
  • If MXCW640s lose sync with GUI during registration, deregistration, or reboot
  • If GUI intermittently incorrectly shows some MXCW640s remained offline
• There’s an intermittent issue where voting results are shown in the Display View even if the display icon is enabled through the Chairman View. Users may need to refresh their browser to resolve.
• During some system factory resets, the APT’s reset initiation may be delayed ~2 minutes, in comparison to the MXCW640s.
• Pinned seat numbers are not cleared after APT reboot in Auto+Open Connection Mode.
• APT Help topics are not available in Thai, Turkish, and Lithuanian.
• Some translated text is misaligned or may have extra, unnecessary punctuation or text.
• Component GUIs take longer to load in Internet Explorer than Google Chrome, especially if used in a large system.

MXCW640

• Some languages experience text issues.
• Some text is not translated.

MXCWNCS

Users may need to refresh their browser on a Static/DHCP IP configuration change.

APT Help topics are not available in Thai, Turkish, and Lithuanian.

NOTES

• User Guide
• To use MXCW version 2.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5
  • Shure NFC Programming Application 1.0.3

These release notes cover the following models:

• MXCWAPT Access Point Receiver
• MXCW640 Wireless Conference Unit
• MXCWNCS Networked Charging Station

IMPROVEMENT

• Fixed a bug on the MXCWAPT where seat number-based TPCI commands fail to provide property updates after the APT is rebooted in manual registration mode

KNOWN ISSUES

MXCWAPT

• Mute Concealment is not implemented in the interpretation channels. This feature will be available in the next release.

MXCWAPT Component GUI

• General note: Clear browser cache (Shift+control+F5 on Windows) after the firmware update is done if you are already in the GUI at the time of the update.
• Browser refresh may be required in the following situations:
  • On a Static/DHCP IP configuration change
  • If MXCW640s lose sync with GUI during registration, deregistration, or reboot
  • If GUI intermittently incorrectly shows some MXCW640s remained offline
• There’s an intermittent issue where voting results are shown in the Display View even if the display icon is enabled through the Chairman View. Users may need to refresh their browser to resolve.
• During some system factory resets, the APT’s reset initiation may be delayed ~2 minutes, in comparison to the MXCW640s.
• Pinned seat numbers are not cleared after APT reboot in Auto+Open Connection Mode.
• APT Help topics are not available in Thai, Turkish, and Lithuanian.
• Some translated text is misaligned or may have extra, unnecessary punctuation or text.
• Component GUIs take longer to load in Internet Explorer than Google Chrome, especially if used in a large system.

MXCW640

• Some languages experience text issues.
• Some text is not translated.

MXCWNCS

Users may need to refresh their browser on a Static/DHCP IP configuration change.

APT Help topics are not available in Thai, Turkish, and Lithuanian.

NOTES

• User Guide
• To use MXCW version 2.0.9 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5
  • Shure NFC Programming Application 1.0.3

Improvements

• Improved reporting of battery errors

Notes

• Command Strings
• To operate SBRC version 1.1.5 with other Shure software, see the following list of minimum versions:
  • Shure Update Utility 2.4.5
  • Wireless Workbench 6.13.0

BUG FIXES

• USB mute sync improvements
• General bug fixes

NOTES

• User Guide
• Command Strings
• To operate P300-IMX version 3.1.8 with Dante Controller, reference the following minimum versions: v3.10.2.4 (Windows) and v3.10.2.3 (macOS)
• To operate P300-IMX version 3.1.8 with other Shure networked systems, reference the following list of minimum versions supported:
  • Shure Designer 3.2
  • Shure SystemOn 3.2
  • ANI22 2.0.18
  • ANIUSB-MATRIX 3.1.6
  • ANI4IN 2.0.18
  • ANI4OUT 2.0.18
  • MXA310 3.1.6
  • MXA910 4.0.12
  • Microflex Wireless 6.0.3
  • Shure Update Utility 2.4.5
  • Shure Web Device Discovery 1.2.5

Improvement 

• Changed version number to allow all ULX-D devices in a configuration to have the same firmware version.

Known Issue 

• SBC250/450/850 devices are not compatible with SystemOn 2.0-3.0.1

Notes 

• SBC250 User Guide
• SBC450/850 User Guide
• To set up ULXD6/8 transmitters to receive firmware updates while docked in SBC250/450/850 Networked Charging Stations, follow these steps:
  1. Place transmitters on a charging station and ensure the charging station is connected to the network.
  2. Launch Shure Update Utility to find firmware updates.
  3. Download updates and select Send Updates.
• To operate SBC250/450/850 version 2.4.9 with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD6/8 Transmitters and ULXD4/4D/4Q Receivers 2.4.9
  • QLX-D QLXD4 Receivers 2.3.8
  • Wireless Workbench 6.13.1
  • Shure Update Utility 2.4.6
  • ShurePlus Channels 1.4.2

Improvements

• Support for additional RF bands:
  • Thailand: 694 – 703 MHz frequency band (M19)
  • Thailand: 748 – 758 MHz frequency band (Q12)
• Improved user interface interactions for transmitter power level
• Improved battery runtime accuracy for 900 MHz ISM bands
• Bug fixes

Notes

• User Guide
• To operate ULX-D version 2.4.9 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.3.8
  • Axient AXT600 Spectrum Manager 2.1.22
  • Wireless Workbench 6.13.1
  • Shure Update Utility 2.4.6
  • ShurePlus Channels 1.4.2

Improvements

• Support for additional RF bands:
  • Thailand: 694 – 703 MHz frequency band (M19)
  • Thailand: 748 – 758 MHz frequency band (Q12)
• Improved user interface interactions for transmitter power level
• Improved battery runtime accuracy for 900 MHz ISM bands
• Bug fixes

Notes

• User Guide
• To operate ULX-D version 2.4.9 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.3.8
  • Axient AXT600 Spectrum Manager 2.1.22
  • Wireless Workbench 6.13.1
  • Shure Update Utility 2.4.6
  • ShurePlus Channels 1.4.2

Improvements

• Support for additional RF bands:
  • Thailand: 694 – 703 MHz frequency band (M19)
  • Thailand: 748 – 758 MHz frequency band (Q12)
• Improved user interface interactions for transmitter power level
• Improved battery runtime accuracy for 900 MHz ISM bands
• Bug fixes

Notes

• User Guide
• To operate ULX-D version 2.4.9 devices with other Shure networked systems and software, see the following list of minimum versions:
  • ULX-D ULXD4/4D/4Q Receivers 2.4.9
  • QLX-D QLXD1/2 Transmitters and QLXD4 Receivers 2.3.8
  • Axient AXT600 Spectrum Manager 2.1.22
  • Wireless Workbench 6.13.1
  • Shure Update Utility 2.4.6
  • ShurePlus Channels 1.4.2