Software & Firmware Archives

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Fixed distorted audio issue on ULXD4 devices with Dante version REV3
• Fixed issue where ULXD4 devices sometimes disappear from Wireless Workbench® and do not reconnect

Important

• ULXD4D and ULXD4Q receivers running firmware prior to 1.4.8 must be updated to 1.4.8 before updating to newer versions.
• ULXD4D and ULXD4Q receivers running firmware between 1.4.8 and 2.0.28 must be updated to 2.0.28 before updating to newer versions.
• After 2.0.28 is installed, ULXD4D and ULXD4Q receivers can be updated to the latest available firmware version.
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• ULX-D 2.X firmware versions are incompatible with ULX-D or QLX-D 1.X firmware versions. To ensure all receivers and transmitters in a configuration function with each other, update all devices to the same firmware version.

Known Issues

• Group Scan Deployment and Custom Group Load may not work with other ULXD4/ULXD4D/ ULXD4Q that are running older firmware versions

Notes

• User Guide
• ULXD1/2 transmitters used with receivers must be updated via IR sync. After a receiver is updated, follow these steps:
  1. Go to the receiver menu: DEVICE UTILITIES > TX FW UPDATE
  2. Align the infrared ports with the transmitter
  3. Press ENTER
• To operate this version of ULX-D devices with other Shure networked systems and software, see the following list of recommended versions:
  • ULXD1/2/6/8 Transmitters 2.7.3
  • ULXD4/4D/4Q Receivers 2.7.6
  • Axient AXT600 Spectrum Manager 2.1.41
  • SBC250/450/850 Networked Charging Stations 2.7.3
  • Shure Update Utility 2.8.0
  • ShurePlus Channels iOS 1.6.0
  • ShurePlus Channels Android 1.6.0
  • Wireless Workbench 6.15.3

Improvements

• Improved display of firmware package version
• Improved hardware support
• Added support for macOS Ventura

Bug Fixes

• Fixed an issue when IP addresses are deleted from the remote devices list, the devices that have those IP addresses will still be discovered in the Update Devices tab.

Known Issues

• In some cases, SUU fails to launch after installation on macOS Ventura.
  • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
• Shure Update Utility will fail to discover on first connection an ADX5D on Apple Silicon Macs running Big Sur.
  • Workaround: Restart your Mac computer and ADX5D will successfully be discovered.
• ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues
• ULX-D devices that are downgrading to 1.5.6 may report a false failure.
  • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
• Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
• Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
• In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.

Important

• In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
  • Use Shure Update Utility 2.4.8 to update firmware on UHF-R, SHA900, KSE1500, and GLX-D systems or for 32-bit support.
  • Use Shure Update Utility 2.4.1 to update firmware on PSM1000 systems running firmware 1.1.0 or earlier.
  • Use the MXC Firmware installer to update MXC products, including DIS-CCU.
  • Use the DFR22 Software and a PC running Windows 8.1 or earlier to update a DFR22.
• Update MOTIV and AONIC devices with their mobile or desktop apps.
• Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

• User Guide

Compatibility

• Windows
  • Windows 10, Intel Only
  • Windows 11, Intel Only
• macOS
  • macOS 11 (Big Sur), Intel and Apple Silicon
  • macOS 12 (Monterey), Intel and Apple Silicon
  • macOS 13 (Ventura), Intel and Apple Silicon
  • Note: SUU 2.7.1 was the last release to support macOS 10.15 (Catalina)

Improvements

• Bug fixes

Known Issues

• A small percentage of users may receive a numerical error message while recording, such as “-1” or “66570.” These messages occur when there was an error writing to the device and are related to Apple’s new file system (APFS). One of these errors can occur even if your device has plenty of remaining storage. We recommend clearing up your device storage from the Settings screen, and if that doesn’t resolve the issues, doing a full restore from iTunes, consisting of backing up your device, wiping/restoring to factory settings, and restoring from the backup.
• If you monitor your recordings with Bluetooth earphones, you may hear artifacts, such as noise, while monitoring. If this occurs, we recommend changing the sample rate of your recordings. Some products may produce artifacts at 44.1 kHz, while others may do so for 48 kHz recordings. Please keep in mind that even if you hear artifacts while monitoring, they will not be present in the recordings themselves.
• When connected to iPad Pro via a USB-C cable, the MV88+ will pass audio and gain can be adjusted. However, the MOTIV apps will only display ‘external mic’, and the settings screen will not be available. Shure recommends using another device to configure the settings before using with iPad Pro. No adjustments can be made in real-time (except gain) on the Shure MOTIV apps when using an iPad Pro.

Notes

• MV7 User Guide
• MV88+ Video User Guide
• MV88 User Guide
• Frequently Asked Questions
• This app is compatible with iOS 14 or later. We can’t ensure compatibility or full feature functionality with older operating systems.
• Compatible with iPhone, iPad, iPod touch, and Apple Watch
• Please report problems and submit general feedback through the app (About > Feedback)