Software & Firmware Archives

Improvements

• Support for new MXCWAPT hardware components

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.1.3.2 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17
  • Shure NFC Programming Application 1.0.3

Improvements

• Support for new MXCWAPT hardware components

Known Issues

MXCWAPT

• MXCWAPT FW update with older versions of SUU may result in SUU reporting a false update failure, when update was actually successful.  If this occurs, verify FW on APT via GUI or LCD.
• When downgrading from FW 7.0, to FW4 or lower, the process has to be done in two separate steps: First upload the MXCW640 FW to the APT via the SUU and downgrade the discussion units. Secondly downgrade the MXCWAPT from SUU.

MXCWAPT Component GUI

• When running Windows-Version:1809, cannot access APT CGUI when opened via DNS Name applied directly to the browser search bar or with Shure Web Device Discovery Application shortcut. Opening APT CGUI via IP address works as designed.

MXCW640

• MXCW640 Left/Right buttons incorrect LED indication when using FIFO conference mode with Dual-Delegate or while identifying units while in Request List.
• In very rare occasions, MXCW640 touch screen will not respond to screen touch.  Resolved by power cycling unit.

TPCI

• Once MXCW640s are set to Ambient Role, unit will no longer respond to TPCI strings that are indexed based off of seat number.
• Once MXCW640s are set to Ambient Role, and rebooted, unit will no longer send TPCI strings when changing role to other than Ambient (Chairman, Delegate, Interpreter etc). Resolved by power cycling the unit, while not in Ambient role.
• Rare TPCI errors reporting a single MXCW640’s when transitioning roles from Ambient. Resolved by restarting unit.

Software

• Shure Discovery Application missing MXCWAPT AES67 indication.

Notes

• User Guide
• To use MXCW version 7.1.3.2 with other Shure software, reference the following list of minimum versions:
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17
  • Shure NFC Programming Application 1.0.3

Improvements

• General enhancements

Known Issues

• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • Microflex Wireless 10.0.6
  • P300 4.7.14
  • ULXD4D/4Q 2.6.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• General enhancements

Known Issues

• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA710 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA710 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • Microflex Wireless 10.0.6
  • P300 4.7.14
  • ULXD4D/4Q 2.6.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• General enhancements

Known Issues

• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1+ firmware to use this feature
• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300-IMX with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.14
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • Microflex Wireless 10.0.6
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Improvements

• General enhancements

Known Issues

• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1+ firmware to use this feature
• P300 Shure Audio Encryption sometimes has a brief crackling sound on audio after muting
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
• P300 firmware periodically adds new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300-IMX with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.14
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • Microflex Wireless 10.0.6
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Initial Release

Known Issues

• When Automatic Coverage is turned Off, changing from one preset to another doesn’t push the new preset’s PEQ Filter Q and Width values
• The talker position coordinates provided via TCP/IP command strings are inaccurate when the talker’s z-coordinate exceeds the MXA920 array height
• Talker Position Events are published for any talker in a coverage area, regardless of the mute status of that area

Notes

• User Guide
• Command Strings
• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • IntelliMix Room 3.3.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • P300 4.7.11
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

Initial Release

Known Issues

• When Automatic Coverage is turned Off, changing from one preset to another doesn’t push the new preset’s PEQ Filter Q and Width values
• The talker position coordinates provided via TCP/IP command strings are inaccurate when the talker’s z-coordinate exceeds the MXA920 array height
• Talker Position Events are published for any talker in a coverage area, regardless of the mute status of that area

Notes

• User Guide
• Command Strings
• To operate this version of MXA920 with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (Mac OS X)
• To operate this version of MXA920 with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • IntelliMix Room 3.3.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • P300 4.7.11
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

New Features

• Web UI support – this feature replaces Thin CUI
• Added logic device type and EQ contour support for the MXA920 Ceiling Array Microphone

Improvements

• Bug fixes

Known Issues

• Pop noise is triggered when the channel is unrouted in Dante controller with encryption enabled
• When exporting Presets using Safari on a Mac OS, the file type is saved incorrectly and must be renamed to .json to be imported.
• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1 firmware or newer to use this feature
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)
• In AES67 mode - Audio does not pass after changing Dante Device name, followed by a reboot

Notes

• User Guide
• Command Strings
• This version of ANIUSB-MATRIX is compatible with ANIUSB-MATRIX devices running older firmware versions, but updating all devices used together to the same firmware version is recommended.
• To operate this version of ANIUSB-MATRIX with Dante Controller, reference the following minimum versions
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of ANIUSB-MATRIX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of ANIUSB-MATRIX with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • MXA310 4.7.8
  • MXA910 4.7.13
  • Microflex Wireless 10.0.6
  • P300 4.7.11
  • ULXD4D/4Q 2.6.3
  • SCM820 1.4.3
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17

New Features

• Device Type – Informs supporting USB-connected codecs the P300 will or will not handle AEC (acoustic echo cancellation). The user or the codec* can then enable or disable the codec’s AEC. *Certified Codecs may support automatic AEC disable or enable based on the device type. Users may also manually enable or disable AEC with supporting codecs.
  • Speakerphone: Use when the codec will handle AEC.
  • Echo-canceling speakerphone: Use when the P300 will handle AEC.
  • Designer’s Optimize workflow chooses Echo-cancelling speakerphone by default.
  • USB device type changes take 3-4 seconds and audio drops out briefly. Do not change other settings while this takes effect.
  • It may be required to select the P300-IMX as the default audio device in the codec after making changes.
• Added logic device type and EQ contour support for the MXA920 Ceiling Array Microphone

Improvements

• Bug fixes

Known Issues

• Shure Audio Encryption is not backward compatible; all devices must be on version 4.1+ firmware to use this feature
• P300 Shure Audio Encryption sometimes has brief crackling sound on audio after muting
• Shure Update Utility and Designer may not allow downgrading of new P300s shipped with 4.2.7 or higher due to a platform update to support future functionality and USB improvements
• P300s with firmware 4.3 require Designer versions 4.3 and higher and will NOT be supported in Designer versions 4.2.1 and earlier.
• P300 firmware periodically add new properties. The P300 may become undiscoverable if downgrading to firmware without the new properties and may need a factory reset to become discoverable.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of P300-IMX with Dante Controller, reference the following minimum versions:
  • v3.10.2.4 (Windows)
  • v3.10.2.3 (macOS)
• To operate this version of P300-IMX with Microsoft Teams, reference the following minimum versions:
  • Microsoft Teams Desktop: 1.3.00.24755
  • Microsoft Teams Rooms: 4.6.20.0
• To operate this version of P300-IMX with other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.0
  • ANI22/ANI4IN/ANI4OUT 4.7.6
  • ANIUSB-MATRIX 4.7.16
  • MXA310 4.7.8
  • MXA710 1.5.13
  • MXA910 4.7.13
  • MXN5-C 1.5.12
  • MXA-MUTE 1.5.15
  • Microflex Wireless 10.0.6
  • Shure Update Utility 2.7.1
  • Shure Web Device Discovery 1.2.17