Software & Firmware Archives

Initial Release

Notes

• User Guide
• Firmware updates for MVX2U are available in the MOTIV Desktop application
• MVX2U is compatible with the following software versions:
  • ShurePlus MOTIV Desktop 1.5.0

New Features

• Support for the new MVX2U Digital Audio Interface

Improvements

• Bug fixes

Notes

• MV7 User Guide
• MVX2U User Guide
• Compatible operating systems:
  • Windows 10 and 11 (64-bit versions)
  • Intel-based Macs: Big Sur, Monterey, and Ventura
  • Apple Silicon Macs (M1 and M2): Big Sur, Monterey, and Ventura
  • *If you are unsure what type of Mac you have, you can learn more here
• This version of ShurePlus MOTIV Desktop is compatible with the following recommended firmware versions:
  • MVX2U 1.1.0
  • MV7 1.2.17
  • MV88+ 1.1.16
• We recommend updating to the latest firmware versions for the best experience

New Feature

• Added factory reset to rooms (factory reset multiple devices at a time)

New Feature

• Added factory reset to rooms (factory reset multiple devices at a time)

Improvements

• Added an advanced room control for device playback level offset for all devices with loudspeaker

Notes

• Stem Ecosystem Firmware Updates - FAQ

New Features

• Added factory reset to rooms (factory reset multiple devices at a time)

Improvements

• Fixed audio issue with 10+ audio endpoints in a room with one HUB

Notes

• Stem Ecosystem Firmware Updates - FAQ

Improvements

• Added support for MXA902 hardware revisions

Known Issues

• When one Unmute/Mute LED light color is set to White at 100% Brightness while the other Unmute/Mute light is set to Off, it may cause the button to freeze or the device mute state to spontaneously change. Lowering the device LED brightness alleviates this issue.
• When attempting to load the device’s web page after using SUU to upgrade or downgrade between MXA 4.3 and earlier releases, the browser may appear to be stuck on the “Loading” screen with the progress bar continually moving.
  • Workaround: hold your Shift key and click the Refresh button in your browser (or press Ctrl+Shift+R [Win]/Ctrl+F5 [Win]/Cmd+Shift+R [Mac]; note the keyboard shortcut doesn't work on Safari)

Notes

• User Guide
• Command Strings
• To operate this version of MXA MUTE with Shure software or other Shure networked systems, reference the following list of recommended versions supported:
  • Designer 4.7.25
  • ANIUSB-MATRIX 4.7.21
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA902 5.0.115
  • MXN5-C 1.5.21
  • P300 4.7.21
  • Shure Update Utility 2.8.2
  • Shure Web Device Discovery 1.2.17

Improvements

• Bug fixes for some users on Android 10

Notes

• User Guide
• Compatible with Android 10 and higher. We can’t ensure compatibility or full feature functionality with older operating systems
• Please report problems and submit general feedback in the app settings page

New Features

• MXA902 device support

Bug Fixes

• Upon closing a room, the main window of Shure Designer will go blank, with a small popup at the top saying 'Failed to login to account'
• Fixed issue where Designer 4.7.15 could fail to deploy a room design to MXA920

Pre-Upgrade Requirements

• Multiple versions of Designer cannot be installed on the same computer
• Designer and SystemOn cannot be installed on the same computer
• Before you upgrade Designer:
  • Export project files
  • Certain endpoint protection software may block the installation of Designer. If you encounter this issue, whitelist the Designer Installer, or application.

Platform Requirements

• Supported Operating Systems
  • Windows 10 and 11 (Professional or Enterprise), 64-bit edition
• Supported Web Browsers
  • Chrome
  • Safari
  • Windows Edge 
• Minimum Hardware Requirements
  • 8 GB RAM (16 GB may be required when hundreds of devices are being accessed)
  • 2 GB hard disk
  • i5 dual-core processor

Upgrade Path

• Designer versions 3.0 and 3.1 must be upgraded to 3.2 first, before upgrading to this version of Designer. Download Designer 3.2 here.
• If you encounter an Installer failure during upgrade, allow the uninstaller process to finish, then restart installation.

Notes

• User Guide
• To update firmware, please download Shure Update Utility
• Project files and database are not backward compatible with versions prior to 4.5
  • Templates saved in earlier versions of Designer are moved to a project named ‘Templates’ beginning in version 4.5.0
• This version of Designer is compatible with the following recommended software and firmware versions: 
  • IntelliMix Room 4.2.0
  • ANIUSB-MATRIX 4.7.21
  • MXA310 4.7.8
  • MXA710 1.5.16
  • MXA910 4.7.13
  • MXA920 1.5.22
  • MXA902 5.0.115 (please see the FAQ for more information)
  • MXA-MUTE 1.5.17
  • MXN5-C 1.5.21
  • P300 4.7.21

Improvements

• Improvements to upgrading multiple devices on a network