Support
Customer Support
Service & Repair
Detailed policy information regarding customer service numbers, service modifications, and replacement parts.
Service & RepairContact Us
Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.
Contact UsResources
Shure Tech Portal
Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.
Sign In
Documentation
User Guide & Specs
-
insert_drive_file
Spec Sheet
-
cloud_download
Software & Firmware
ShurePlus™ Channels
ShurePlus Channels enables remote, real-time precision monitoring and control of Shure wireless systems. Features include audio metering, RF indicator, ShowLink signal strength, and frequency assignments with band, group, and channel information.
WWB6
Wireless Workbench offers total control of networked Shure Systems to provide an interface to manage every facet of a performance. Includes savable parameters, Shure scanning hardware, detailed visibility of spectrum, and Coordination Workspace.
SUU
Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. Features include Windows and Apple operating system support and the ability to update hardware for various Shure products and systems.
Comparable Products
UR4S+
UR4S+ Wireless Receiver
Part of the flagship UHF-R series provides single-channel options and cascading for premium wireless.
UR4D+
UR4D+ Dual Wireless Receiver
Part of the flagship UHF-R series provides dual-channel options and cascading for premium wireless.
UR3
Microphone Plug-on Transmitter
Microphone plug-on transmitter enables broadcasters to plug any microphone on a small wireless transmitter.
UR1
Bodypack Transmitter
Bodypack transmitter sets the standard for professional performance and can be used with various microphones or instruments.
UR1H
High-Power Bodypack Transmitter
High-power bodypack transmitter offers robust signal strength in professional applications.
UR1M
Micro-Bodypack Transmitter
Includes a UHF-R Bodypack Transmitter and TA4M or Lenmo-3 connector to offer an ultra-compact option.