Healthiest systems. Newest features.

SUU

Shure Update Utility

Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. Features include Windows and Apple operating system support and the ability to update hardware for various Shure products and systems.

No more guesswork. No need to comb through product pages. The Shure Update Utility has what you need to keep all of your compatible Shure systems up-to-date. All you have to do is download the device firmware, install it over Ethernet or USB, and you’re set.

Free download

Gear is expensive. Regular updates make it all run like new with no impact on your budget.

Easy to use

Update multiple devices simultaneously. Networked devices are automatically discovered. Simply select the firmware versions you want to install, then press go.

  • Monitor your update progress in real time
  • Manage and take control of your firmware versions
  • Keep your compatible Shure systems current

Download SUU

Version 2.8.1 | View All Updates

Videos

SUU Videos

Compatible Products

KSE1500

Electrostatic Earphone System

Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.

ANI22

ANI22 Audio Network Interface

Audio network interface allows 2 analog mic or line inputs and 2 analog outputs to connect to a Dante network for easy audio routing and convenient browser-based remote control.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.

ANI4OUT

ANI4OUT Audio Network Interface

Converts Dante™ digital audio signal to four discrete line / mic analog signals.

WWB6

Wireless Workbench® 6

Wireless Workbench offers total control of networked Shure Systems to provide a rich interface to manage every facet of a performance.

SHA900

Portable Listening Amplifier for headphones and earphones

Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.

MXWNCS8

Networked Charging Station

8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWANI4

Audio Network Interface

Audio network interface streamlines Microflex Wireless connectivity to conference room AV systems over 4 channels.

MXWANI8

Audio Network Interface

Audio network interface streamlines Microflex Wireless connectivity to conference room AV systems over 8 channels.

MXWAPT2

MXWAPT2 Access Point Transceiver

2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWNCS4

Networked Charging Station

4-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

MXWAPT4

MXWAPT4 Access Point Transceiver

4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

P10T

P10T Wireless Transmitter

Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.

Discontinued
GLXD14/SM35

GLXD14/SM35

Digital Wireless Headset System with SM35 Headset Microphone

Headset cardioid condenser microphone for performance with digital transmission

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

Discontinued
AXT400

AXT400

AXT400 Axient Dual Channel Receiver

Dual-channel receiver assures a flawless performance, even in congested RF environments and with increasingly limited white space.

Discontinued
GLXD4

GLXD4

GLXD4 Digital Wireless Receiver for GLXD Wireless Systems

Digital wireless receiver combines automatic frequency management with true digital diversity for a solid signal and excellent audio clarity.

Discontinued
GLXD6

GLXD6

GLXD6 Digital Wireless Pedal Receiver

Digital wireless pedal receiver offers easy powering from pedal boards to provide true digital diversity for a rock-solid wireless signal.

QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel option for use in any professional sound reinforcement application.

Discontinued
GLXD14

GLXD14

Digital Wireless Guitar System

Wireless system for guitarists and bassists with digital transmission.

Discontinued
GLXD14/B98

GLXD14/B98

Digital Wireless Instrument System with Beta 98H/C Clip-on Gooseneck Microphone

Clip-on condenser microphone with digital transmission

Discontinued
GLXD14/MX53

GLXD14/MX53

Digital Wireless Presenter System with MX153 Subminiature Earset Microphone

Professional subminiature earset microphone with with digital transmission

Discontinued
GLXD14/SM31

GLXD14/SM31

Digital Wireless Headset System with SM31FH Fitness Headset Microphone

The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.

Discontinued
GLXD24/SM86

GLXD24/SM86

Digital Wireless Vocal System with SM86 Vocal Microphone

Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.

Discontinued
GLXD24/SM58

GLXD24/SM58

Digital Wireless Vocal System with SM58 Vocal Microphone

Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.

Discontinued
GLXD24/B87A

GLXD24/B87A

Digital Wireless Vocal System with Beta 87A Vocal Microphone

Precision-engineered condenser vocal microphone with digital transmission

Discontinued
GLXD24/B58A

GLXD24/B58A

Digital Wireless Vocal System with Beta 58A Vocal Microphone

Precision-engineered dynamic vocal microphone with digital transmission

Discontinued
GLXD16

GLXD16

Wireless system for guitarists and bassists with digital pedal receiver

Wireless system for guitarists and bassists with digital pedal board receiver; featuring integrated strobe tuner.

Discontinued
GLXD14/93

GLXD14/93

Digital Wireless Presenter System with WL93 Lavalier Microphone

Omnidirectional miniature lavalier microphone with with digital wireless transmission.

Discontinued
SCM820

SCM820

Digital IntelliMix Automatic Mixer

Designed for use in speech applications, including sound reinforcement, broadcasting and audio recording.

ANI4IN

Audio Network Interface

Audio network interface brings up to 4 analog wired microphones onto Dante.

Discontinued
GLXD14/P98H

GLXD14/P98H

Digital Wireless Instrument System with PGA98H Clip-On Horn Microphone

Clip-on condenser microphone with digital transmission for wind and brass instruments

IntelliMix P300

Audio Conferencing Processor

Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.

MXWNCS2

Two-Channel Networked Charging Station

2-port networked charging station allows handheld, bodypack, and boundary transmitters to charge in 1 port for each.

MXA910

Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

Discontinued
GLXD1

GLXD1

Digital Wireless Bodypack Transmitter

Digital wireless bodypack transmitter offers rugged, metal construction with an ergonomic design for a comfortable fit.

Discontinued
GLXD2/B58

Includes a GLXD2 Handheld Transmitter and Beta 58A microphone for professional sound reinforcement.

Discontinued
GLXD2/B87

GLXD2/B87

Digital handheld transmitter with Beta 87A Capsule

Includes a GLXD2 Handheld Transmitter and super cardioid Beta 87A Microphone for professional sound reinforcement.

Discontinued
GLXD2/SM58

GLXD2/SM58

Digital handheld transmitter with SM58 Capsule

Includes a GLXD2 Handheld Transmitter and SM58 capsule for a solid wireless signal with exceptional digital audio clarity.

Discontinued
GLXD2/SM86

GLXD2/SM86

Digital handheld transmitter with SM86 Capsule

Includes a GLXD2 Handheld Transmitter and SM86 capsule for a rock-solid wireless signal with exceptional digital audio clarity.

QLXD1

Bodypack Transmitter

Bodypack transmitter delivers digital audio quality and incredibly efficient RF spectrum usage for wireless vocal and instrumental applications.

QLXD2/B58A

Handheld Transmitter with Beta 58A Capsule

Includes a Beta 58A and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/B87A

Handheld Transmitter with Beta 87A Capsule

Includes a Beta 87A and QLXD2 Handheld Transmitter for wireless vocals in, music venues, and houses of worship.

QLXD2/B87C

Handheld Transmitter with Beta 87C Capsule

Includes a Beta 87C and QLXD2 Handheld Transmitter for wireless vocals in presentation, music venues, and houses of worship.

QLXD2/K8

Handheld Transmitter with KSM8 Capsule

Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/KSM9

Handheld Transmitter with KSM9 Capsule

Includes a KSM9 and QLXD2 Handheld Transmitter for wireless vocals in, music venues and houses of worship.

QLXD2/SM58

Handheld Transmitter with SM58 Capsule

Includes an SM58 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/SM86

Handheld Transmitter with SM86 Capsule

Includes an SM86 and QLXD2 Handheld Transmitter for wireless vocals in, music venues and houses of worship.

QLXD2/SM87

Handheld Transmitter with SM87 Capsule

Includes an SM87 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

Discontinued
GLXD14R

GLXD14R

GLX-D Advanced Digital Wireless Guitar System

Wireless system for guitarists and bassists with digital transmission.

Discontinued
GLXD14R/WL93

GLXD14R/WL93

GLX-D Advanced Digital Wireless Presenter System with WL93 Lavalier Microphone

Omnidirectional miniature lavalier microphone with with digital wireless transmission.

Discontinued
GLXD14R/MX53

GLXD14R/MX53

GLX-D Advanced Digital Wireless Presenter System with MX53 Headworn Microphone

Professional subminiature earset microphone with with digital transmission

Discontinued
GLXD14R/WL185

GLXD14R/WL185

GLX-D Advanced Digital Wireless Presenter System with WL185 Lavalier Microphone

Premium cardioid lavalier microphone with with digital transmission

Discontinued
GLXD14R/SM31

GLXD14R/SM31

GLX-D Advanced Digital Wireless Headset System with SM31 Headset Microphone

The SM31FH cardioid condenser microphone with digital transmission, designed for use in fitness instruction.

Discontinued
GLXD14R/SM35

GLXD14R/SM35

GLX-D Advanced Digital Wireless Headset System with SM35 Headset Microphone

Headset cardioid condenser microphone for performance with digital transmission

Discontinued
GLXD14R/B98H

GLXD14R/B98H

GLX-D Advanced Digital Wireless Instrument System with BETA98H Flexible Gooseneck Microphone

Clip-on condenser microphone with digital transmission

Discontinued
GLXD24R/SM58

GLXD24R/SM58

GLX-D Advanced Digital Wireless Vocal System with SM58 Vocal Microphone

Industry standard microphone tailored to deliver warm and clear vocal reproduction with digital transmission.

Discontinued
GLXD24R/SM86

GLXD24R/SM86

GLX-D Advanced Digital Wireless Vocal System with SM86 Vocal Microphone

Extended high frequency response microphone capsule for smooth lead vocal reproduction with digital transmission.

Discontinued
GLXD24R/B58A

GLXD24R/B58A

GLX-D Advanced Digital Wireless Vocal System with BETA58A Vocal Microphone

Precision-engineered dynamic vocal microphone with digital transmission

Discontinued
GLXD24R/B87A

GLXD24R/B87A

GLX-D Advanced Digital Wireless Vocal System with BETA87A Vocal Microphone

Precision-engineered condenser vocal microphone with digital transmission

Discontinued
GLXD4R

GLXD4R

GLXD4R Rack Mount Receiver for GLX-D Advanced Digital Wireless Systems

Rack mountable receiver with removable antennas for exceptional audio and rock-solid performance in multi-system installations for live music applications, education and houses of worship.

MXWAPT8

MXWAPT8 Access Point Transceiver

8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

UA846Z2

GLX-D Frequency Manager

The UA846Z2 Frequency Manager connects up to six GLXD4R Rack Mount Receivers for rock-solid RF performance and increased channel count with the remote antenna flexibility required in multi-system applications.

SBC250

2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

MXCWAPT

MXCWAPT Access Point Transceiver

Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.

MXCW640

MXCW640 Wireless Conference Unit

Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.

SBC220

2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two sb900b batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

SBC240

Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920 batteries

P10R+

P10R+ Diversity bodypack receiver

Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.

Discontinued
UR4D+

UR4D+

UR4D+ Dual Wireless Receiver

Part of the flagship UHF-R series provides dual-channel options and cascading for premium wireless.

Discontinued
UR4S+

UR4S+

UR4S+ Wireless Receiver

Part of the flagship UHF-R series provides single-channel options and cascading for premium wireless.

Discontinued
UR5

UR5

UR5 Portable UHF-R Wireless Receiver

SBRC

Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

MXA310

Table Array Microphone

Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.

MXCWNCS

MXCWNCS Networked Charging Station

Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.

ULXD6

Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

ULXD1

Digital Bodypack Transmitter

Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.

SLX-D

Wireless Microphone System

The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.

ADX5D

Axient® Digital Dual-Channel Portable Wireless Receiver

Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.

MXA920

Ceiling Array Microphone

Automatic Coverage™ technology requires no setup yet gives you precise control of audio capture if desired. With next-generation array architecture for enhanced directional pickup and more natural speech, the MXA920 is easy to use and quick to deploy for AV conferencing, camera tracking, voice lift, or sound reinforcement.

AD600

Axient® Digital Spectrum Manager

Next-generation digital spectrum manager with real-time scanning and monitoring combined with advanced frequency coordination.

GLX-D+ Dual Band

Digital Wireless Systems

GLX-D+ Dual Band Digital Wireless provides superior, drop-out free audio in 2.4/5.8GHz frequency range, smart rechargeability and easy set-up and management.

GLXD4+

Digital Wireless Dual Band Tabletop Receiver

The new GLXD4+ Dual Band Tabletop Receiver delivers exceptional digital audio clarity.Go wireless without complication.

GLXD6+

Digital Wireless Dual Band Guitar Pedal Receiver

The new GLXD6+ Dual Band Guitar Pedal receiver is engineered in a rugged metal design that can be completely integrated into your pedalboard. Go wireless without compromising your tone or complicating your rig.

GLXD4R+

Digital Wireless Dual Band Half-Rack Receiver

The new GLXD4+ Dual Band Rack Receiver delivers exceptional digital audio clarity. In combination with the new GLXD+ Dual Band Frequency Manager provides seamless operation with advanced RF performance.

GLXD1+

Digital Wireless Dual Band Bodypack Transmitter

The GLXD1+ Dual Band Bodypack Transmitter has rugged, metal construction with ergonomic design and reversible belt clip to fit comfortably and snugly in various positions. 

GLXD2+/B58

Digital Wireless Dual Band Handheld Transmitter with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new GLXD2+/B58 Dual Band Handheld Transmitter delivers superior, transparent digital audio. 

GLXD2+/B87A

Digital Wireless Dual Band Handheld Transmitter with BETA®87A Vocal Microphone

Featuring the BETA87A vocal microphone, the new GLXD2+/B87 Dual Band Handheld Transmitter delivers superior, transparent digital audio.

GLXD2+/SM58

Digital Wireless Dual Band Handheld Transmitter with SM58® Vocal Microphone

Featuring the Legendary SM58® vocal microphone, the new GLXD2+/SM58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.

GLXD124R+/85

Digital Wireless Combo System

Featuring the industry standard SM58® microphone handheld, the WL185 lavalier microphone, and the half-rack GLXD4R+, the new GLX-D+ Dual Band Wireless Combo System is tailored to deliver flexibility for installed applications.

GLXD14+

Digital Wireless Bodypack System

The new GLX-D+ Dual Band Wireless Bodypack System features the WA302 guitar cable and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/85

Digital Wireless Presenter System with WL185 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Presenter System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/93

Digital Wireless Presenter System with WL93 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Presenter System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/B98

Digital Wireless Instrument System with BETA®98H Flexible Gooseneck Microphone

The new GLX-D+ Dual Band Wireless Instrument System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4+ tabletop receiver.

GLXD14+/MX53

Digital Wireless Headset System with MX153 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/PGA31

Digital Wireless Headset System with PGA31 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the PGA31 Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication. 

GLXD14+/SM31

Digital Wireless Headset System with SM31 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the versatile SM31FH Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/SM35

Digital Wireless Headset System with SM35 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14R+

Digital Wireless Rack System

The new GLX-D+ Dual Band Wireless Rack System features the WA302 guitar cable and the GLXD4R+ half-rack receiver. Go wireless without complication.

GLXD14R+/85

Digital Wireless Rack System with WL185 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Rack System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/93

Digital Wireless Rack System with WL93 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Rack System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/B98

Digital Wireless Rack System with BETA®98H Flexible Gooseneck Microphone

The new GLX-D+ Dual Band Wireless Rack System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/MX53

Digital Wireless Rack System with MX153 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/SM31

Digital Wireless Rack System with SM31 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the versatile SM31 Headset Microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

GLXD14R+/SM35

Digital Wireless Rack System with SM35 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4R+ half-rack receiver. 

GLXD16+

Digital Wireless Guitar Pedal System

The new GLX-D+ Wireless Guitar Pedal System features the WA305 Premium Guitar Cable, the GLXD1+ Digital Bodypack, and the GLXD6+ Guitar Pedal. Go wireless without compromising your tone or complicating your rig.

GLXD24+/B58

Digital Wireless Handheld System with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24+/B87A

Digital Wireless Handheld System with BETA®87A Vocal Microphone

Featuring the industry standard BETA®87A vocal microphone, the new GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio. 

GLXD24+/SM58

Digital Wireless Handheld System with SM58® Vocal Microphone

Featuring the industry standard SM58® vocal microphone, the new GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24R+/B58

Digital Wireless Rack System with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new half-rack GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24R+/B87A

Digital Wireless Rack System with BETA®87A Vocal Microphone

Featuring the industry standard BETA®87A vocal microphone, the new half-rack GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.

GLXD24R+/SM58

Digital Wireless Rack System with SM58® Vocal Microphone

Featuring the industry standard SM58® vocal microphone, the new half-rack GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio. 

GLXD+FM

Dual Band Frequency Manager

The GLXD+FM Dual Band Frequency Manager connects up to six GLXD4R+ receivers together, providing solid and reliable RF performance in demanding multi-channel applications. 

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

Release Notes

Version 2.8.1

Improvements

  • Corrected an issue with the Send Feedback feature (available in Help > Send Feedback)

Known Issues

  • In some cases, SUU fails to launch after installation on macOS Ventura.
    • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Shure Update Utility will fail to discover on first connection an ADX5D on Apple Silicon Macs running Big Sur.
    • Workaround: Restart your Mac computer and ADX5D will successfully be discovered.
  • ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
  • Shure Update Utility may have unexpected behavior if the firmware files are in a directory location that contains Unicode characters.
  • In certain scenarios, the Shure Update Utility process is not terminated immediately on a Windows machine if you close the window while an update is in progress.

Important

  • In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU:
  • Update MOTIV and AONIC devices with their mobile or desktop apps.
  • Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

Compatibility

  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS 11 (Big Sur), Intel and Apple Silicon
    • macOS 12 (Monterey), Intel and Apple Silicon
    • macOS 13 (Ventura), Intel and Apple Silicon
    • Note: SUU 2.7.1 was the last release to support macOS 10.15 (Catalina)