Software & Firmware Archiv

Improvements

• Fixed issue with UHF-R discovery when launching Wireless Workbench while Shure Update Utility is currently running.

Known Issues

• AXT400 R band devices can be set to have a Tx Profile of "MW" when this is not a valid Tx Profile for this band of device. Ensure that all AXT400 R devices have a Tx Profile set to "AXT" or "UHF-R". This value can be set for channels in the Inventory or Channel Summary dialogs
• AXT400 J band devices can be set to have a Tx Profile of "UHF-R" when this is not a valid Tx Profile for this band of device. The frequency calculator fails to coordinate frequencies when AXT400 J devices set to the "UHF-R" Tx Profile are present. Ensure that all AXT400 J devices have a Tx Profile set to "AXT". This value can be set for channels in the Inventory or Channel Summary dialogs.
• When scanning with AXT400 B receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files or inventory files, channels of a custom equipment profile type will not be removed from the backups section of the Channel Summary if the custom profile is not stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• In rare circumstances, group and channel changes will not be successfully sent to UHF-R receivers in the A24 band.
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.
  • In the Live Scan Settings dialog, the selectable Band Presets for an AXT600 Spectrum Manager are limited to the 4 US bands originally selectable in the AXT400 A. To scan a different subset of the Spectrum Manager's full range, enter the desired start and stop frequencies manually.
  • When coordinating frequencies for Shure's SLX receivers in Master List mode, the frequency calculator will automatically use the "More Frequencies" compatibility level parameters. To change this, select a different compatibility setting from the RF Coordination Results dialog.
  • When deploying frequencies from Wireless Workbench to an AXT600 Spectrum Manager with a frequency list (CFL) that includes entries for ULX-D channels in High Density mode, the following limitations apply (note: The AXT600 does calculate, analyze, and deploy frequencies to ULX-D High Density channels that are added manually via the front panel interface):
    • The Analyze features accessed from the AXT600 front panel interface cannot perform compatibility analysis
    • The AXT600 frequency calculation tools "CFL > New" and "Wizard > Update Freqs" will not calculate frequencies for ULX-D High Density channels that were offline entries in Wireless Workbench's Inventory at the time of deployment to the Spectrum Manager.
  • Deployment of a frequency coordination may falsely report "Not all settings deployed successfully" when deploying data to UHF-R devices in the H4HK band, but data is actually sent out
  • PSM1000 transmitters running firmware version 1.1.0 will not be shown in the Inventory view, and must be updated using the Shure Update Utility before interaction with Wireless Workbench can occur.
  • ULX-D Interference events are displayed differently between the LED ladders on the hardware and Wireless Workbench; the hardware shows red LEDs through the antenna indicator while Wireless Workbench shows blue LEDs
  • When using MW receivers (UHF-R receivers in Japan), changing the band value from the front panel of the receiver may cause the band preset value in the Live Scan Settings dialog to become out of sync.
  • Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.
  • Devices in an intermediate state (where there is an unsettled merge between hardware and WWB) will cause WWB to get out of sync with the state of the hardware. To avoid this state, always resolve all merges.
  • Merging offline and online devices (via drag-and-drop) with a recently fallen-offline device will not trigger a successful merge. After 3+ seconds of a device being offline, the merge will then be able to be performed. See the Merging Online and Offline Devices page for more information on this type of merging.
  • Known performance issues with scrolling through large channel counts of channel strips in the monitor view. Using Channel Groups will help avoid this issue. See the Setting up Channel Strips and Configuring the Monitor Tab page for more information on Channel Groups.
  • Do not use the application while any files are in the process of loading. This includes show files and scan files for any of the plots.
  • To ensure proper operation of monitoring channel strips and properties panels of networked devices, "Sleep" mode must be disabled on your machine.

Notes

• The Firmware Update Manager has been removed from Wireless Workbench. The Shure Update Utility must be used to perform firmware updates, and can be downloaded at the following URL: www.shure.com/software
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• Internet/Web Sharing with other computers is not supported when running Wireless Workbench.
• In order to monitor and control networked devices, you must be connected to the same subnet. VPN connections to a network of gear are not supported.

Important

SW 6000 v6.1.73 is compatible to Firmware Release 7.5.0 or higher only.

Improvements

• Reply functionality is introduced (not supported with CU 6005/CU 6010 or CU 6011)
• Bug fixes

New Features

• Support for QLX-D Digital Wireless System
  • Full networked control of the QLX-D receiver parameters
  • Perform scans for the Coordination plot, Frequency plot, and RF History plot
  • Coordinate and deploy frequencies to online and virtual QLX-D receivers
  • Monitor receiver channels with channel strips and properties panels
• Monitor Only mode
  • Prevent the software from making changes to any networked devices. Particularly useful during showtime, Monitor Only mode safeguards against accidental parameter changes.
• Select from Frequency List
  • Browse and assign frequencies to online or virtual devices from a pre-coordinated frequency list.
  • Accessible from the inventory view and properties panels of devices, Select from Frequency List allows convenient assignment of frequencies from Frequency Lists hosted by AXT600 Spectrum Managers, and Wireless Workbench.

Improvements

• Frequency Analysis has been completely redesigned.
  • Found conflicts are listed for each frequency by type, and include details describing each conflict’s contributing factors.
  • Optimization of conflicts reporting
  • Only frequencies that are impacted by conflicts are marked as incompatible. Frequencies that have caused conflicts, but are not impacted themselves are no longer marked as incompatible.
  • If you analyze solutions preformed with previous versions of Wireless Workbench 6, you may see different analysis results because of this optimization.
  • Selection of both frequencies and conflicts highlight the frequencies that contribute to the respective conflicts.
  • Conflicts are filterable from the results view by type.
  • Conflict counts are displayed by type.
  • Analysis report can be generated, printed, and exported to .csv or .pdf formats.
• ShowLink Properties Panel Enhancements
  • Improved display of ShowLink Link Quality with inline icons for each connected transmitter.
  • Added Channel Mask feature, allowing limits to be placed on which ShowLink channels are available for automatic selection.
• ULX-D Interference reported by the ULX-D receiver are now displayed in the Interference Events dialog.
• Battery meters for portable devices are now shown in segments instead of a gradient.
• Added TV data for Switzerland and Italy.
• Updated TV data for Germany and Australia.
• Added ShowLink Icon(s) to AXT400 channel strip when linked transmitter data is displayed.
• Added PSM900 band support for G6J, G14J, K1J, and L6J.
• Added PSM1000 band support for G10J, J8J, L8J, and L11J.
• Updated Group and Channel maps for AXT400 J bands G19, H18, J12, and L20.

Known Issues

• When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

• In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Improvements

• Resolved Mac installation issue that resulted in warning saying “Database not found”, and the application not launching.

Known Issues

• When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

• In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Important

SW 6000 v6.1.104 is compatibel to Firmware Release 7.5.0 or higher only.

New Features

• "Comment" data for a seat is exposed for displaying in the CDA

Bug Fixes

• Performance improvement in large systems
• Voting weight limits
• Licensing check might freeze the CUA
• Optimize Group Speech handling
• 'Alert on CDA' button only visible in CUA if configured
• Errror in ECA corrected
• Error when using AO and IS corrected

Improvements

• Added support for updating QLX-D devices, including
  • QLXD1 - Bodypack transmitters
  • QLXD2 - Handheld transmitters
  • QLXD4 - Single channel receiver

Notes

• This version of the Shure Update Utility is compatible with the following other versions of software applications:
  • Wireless Workbench 6.10.1

New Features

• Displays the IP address and subnet mask of the host computer
• Displays whether a discovered device has a web UI to open
• Discovers MXWNCS chargers on the network Indicates which devices are on the same subnet as the host PC

Improvements

Reduces device discovery time significantly

Notes

These release notes cover the following models:

• MXWNCS4/8
• MXWANI4/8
• MXWAPT4/8
• SCM820

Improvements

• Resolved issues when downloading and installing Wireless Workbench 6 updates.

Notes

• This version of the Shure Update Utility is compatible with the following other versions of software applications:
  • Wireless Workbench 6.10.2

Improvements

• Added support for new PSM300 In-Ear Monitor System.
• Updated TV data for United States, France, and Austria
• Bug fixes

Known Issues

• When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

• In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.

Improvements

• Fixed bug which would not display Group and Channel for frequencies coordinated for PSM300 In-Ear Monitor systems, as well as FP and BLX wireless systems.
• Added support to repair a rare networking issue with Duplicate Dante MAC Addresses for Dante-enabled ULX-D receivers. Note: this fix requires updating ULX-D to firmware version 1.5.18.
• Added support for Mac OS X 10.10 Yosemite.

Known Issues

• When scanning with AXT400 receivers, the Band Preset value in the Live Scan Settings dialog does not always stay in sync with the currently selected band of the receiver. The Band Preset can be manually changed to scan any supported range.
• When importing show files that contain a deployed frequency list, channels in that list with a custom equipment profile type will not be removed from the backups section of the Channel Summary dialog regardless of whether the custom profile is stored on the local machine's equipment profiles database. The calculator will not be able to coordinate frequencies until all channels are removed from the backups section for which there is not a custom equipment profile.
• Alerts logged when devices are first come online may list device parameters and their values as they are being discovered even though the parameter values themselves have not changed.

Notes

• In order to monitor and control networked devices, you must be connected to the same subnet. Cross-subnet connections to a network of gear are not supported.
• Tags that have been added to a show file but are not assigned to any devices are not saved within the show file.
• Opening show files created with older versions of Wireless Workbench may result in the Settings Conflicts dialog opening once the file has loaded. This is due to newly supported hardware parameters that have been introduced with updated firmware versions. To maintain all settings from the show file, select "Keep all settings from: Wireless Workbench".
• On machines running Windows 7, Wireless Workbench will not be able to discover devices when the machine has fallen back to its 169.254.xxx.yyy fallback IP address, regardless of the IP addressing of the connected Shure devices. To address this, perform one of the following:
  • Insert a DHCP server onto your network and set your machine and Shure devices to accept automatic IP addressing.
  • Statically assign your machine's IP address to the 169.254.xxx.yyy fallback subnet with a different IP address than the one it fell back to originally.