Healthiest systems. Newest features.

SUU

Shure Update Utility

A modern audio network can’t do its job with outdated software (and the time you spend searching for each latest version is time lost). Easy to use and free to download, the Shure Update Utility helps you update compatible Shure products while managing all of your device firmware. Giving you one less thing to worry about.

No more guesswork. No need to comb through product pages. Shure Update Utility streamlines the process of updating the firmware and software of compatible Shure products. All you need to do is launch the utility, accept the download, install over Ethernet or through USB, and you’re set for flawless sound.

Cross-compatible

Desktop or laptop. Mac or PC. Keep your connection options open with support on nearly every modern OS.

Free download

Gear is expensive. Regular updates make it all run like new, with no impact on your budget.

  • Integrates with Wireless Workbench for streamlined updates
  • Compatible with Windows 7, 8 and 10, and Mac OS X El Capitan, Sierra and High Sierra

Download SUU

Version 2.8.5 | View All Updates

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SUU Videos

Reviews

Compatible Products

GLXD14R+

Digital Wireless Rack System

The new GLX-D+ Dual Band Wireless Rack System features the WA302 guitar cable and the GLXD4R+ half-rack receiver. Go wireless without complication.

GLXD14+/SM31

Digital Wireless Headset System with SM31 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the versatile SM31FH Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14+/PGA31

Digital Wireless Headset System with PGA31 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the PGA31 Headset Microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication. 

Wireless Workbench puts a full suite of RF spectrum management tools in one place to give you full command of your compatible wireless devices.

ANI4IN

Audio Network Interface

Audio network interface brings up to 4 analog wired microphones onto Dante.

MXWNCS4

MXWNCS4 Networked Charging Station

Charge station with 4 microphone charging ports, compatible with Microflex Wireless systems.

IntelliMix P300

IntelliMix® P300 Audio Conferencing Processor

Audio conferencing processor offers IntelliMix DSP algorithms optimized for audio/video conferencing applications.

QLXD2/B58A

Beta 58A with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

GLXD14+/MX53

Digital Wireless Headset System with MX153 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.

MXWAPT2

MXWAPT2 Access Point Transceiver

2-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

MXWAPT8

MXWAPT8 Access Point Transceiver

8-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

GLXD14+/93

Digital Wireless Presenter System with WL93 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Presenter System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

ANI4OUT

ANI4OUT Audio Network Interface

Converts Dante™ digital audio signal to four discrete line / mic analog signals.

QLXD2/K8

Handheld Transmitter with KSM8 Capsule

Includes a KSM8 and QLXD2 Handheld Transmitter for wireless vocals in music venues and houses of worship.

QLXD2/SM87

SM87A with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

GLXD2+/B58

Digital Wireless Dual Band Handheld Transmitter with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new GLXD2+/B58 Dual Band Handheld Transmitter delivers superior, transparent digital audio. 

GLXD14R+/MX53

Digital Wireless Rack System with MX153 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the premium MX153 Headworn Earset for high-quality vocal performance applications and the GLXD4R+ half-rack receiver. 

MXWNCS2

Two-Channel Networked Charging Station

2-port networked charging station allows handheld, bodypack, and boundary transmitters to charge in 1 port for each.

ULXD6

Wireless Boundary Microphone Transmitter

Wireless Boundary Transmitter compatible with ULX-D or QLX-D Digital Wireless Systems

QLXD2/KSM9

KSM9 with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

MXA920

Ceiling Array Microphone

Automatic Coverage™ technology requires no set-up yet gives you precise control of audio capture if desired. With next-generation array architecture for enhanced directional pickup and more natural speech, the MXA920 is easy to use and quick to deploy for AV conferencing, camera tracking, voice lift, or sound reinforcement.

KSE1500

Electrostatic Earphone System

Electrostatic earphone system consists of single-driver, electrostatic earphones matched to a USB digital-to-analogue-converter with EQ control.

GLXD2+/B87A

Digital Wireless Dual Band Handheld Transmitter with BETA®87A Vocal Microphone

Featuring the BETA87A vocal microphone, the new GLXD2+/B87 Dual Band Handheld Transmitter delivers superior, transparent digital audio.

GLXD14+/85

Digital Wireless Presenter System with WL185 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Presenter System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4+ tabletop receiver. Go wireless without complication.

MXA910

The Microflex® Advance™ MXA910 Ceiling Array Microphone

The new MXA910 with IntelliMix® represents the next evolution in the Microflex® Advance™ Ceiling Array Microphone platform.

ANI22

ANI22 Audio Network Interface

Audio network interface allows 2 analog mic or line inputs and 2 analog outputs to connect to a Dante network for easy audio routing and convenient browser-based remote control.

GLXD16+

Digital Wireless Guitar Pedal System

The new GLX-D+ Wireless Guitar Pedal System features the WA305 Premium Guitar Cable, the GLXD1+ Digital Bodypack, and the GLXD6+ Guitar Pedal. Go wireless without compromising your tone or complicating your rig.

GLXD24R+/B58

Digital Wireless Rack System with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new half-rack GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.

SLX-D

Wireless Microphone System

The Shure SLX-D Digital Wireless Microphone System delivers premium digital audio and network control that easily scales to match your production needs.

GLXD14+/B98

Digital Wireless Instrument System with BETA®98H Flexible Gooseneck Microphone

The new GLX-D+ Dual Band Wireless Instrument System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4+ tabletop receiver.

GLXD14R+/SM31

Digital Wireless Rack System with SM31 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the versatile SM31 Headset Microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

SBRC

Shure Battery Rack Charger

Accommodates up to 8 Shure rechargeable bodypack and handheld transmitter batteries in a single rack space.

ADX5D

Axient® Digital Dual-Channel Portable Wireless Receiver

Superior Axient Digital RF performance, spectral efficiency, and transparent audio quality in a portable, slot-in design. Axient Digital. Now portable.

GLXD14+

Digital Wireless Bodypack System

The new GLX-D+ Dual Band Wireless Bodypack System features the WA302 guitar cable and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD6+

Digital Wireless Dual Band Guitar Pedal Receiver

The new GLXD6+ Dual Band Guitar Pedal receiver is engineered in a rugged metal design that can be completely integrated into your pedalboard. Go wireless without compromising your tone or complicating your rig.

GLXD+FM

Dual Band Frequency Manager

The GLXD+FM Dual Band Frequency Manager connects up to six GLXD4R+ receivers together, providing solid and reliable RF performance in demanding multi-channel applications. 

MXWAPT4

MXWAPT4 Access Point Transceiver

4-channel wireless access point transceiver that assigns clean frequencies to wireless microphones for conferencing.

GLXD2+/SM58

Digital Wireless Dual Band Handheld Transmitter with SM58® Vocal Microphone

Featuring the Legendary SM58® vocal microphone, the new GLXD2+/SM58 Dual Band Handheld Transmitter delivers superior, transparent digital audio.

SBC240

Two-bay networked docking charger

Two-bay networked docking charger for SB910 and SB920A batteries

SBC220

2-Bay Networked Docking Charger

Networked Charging Station for docked charging, storage and battery status for any combination of two sb900b batteries or ULXD1, QLXD1, AD1 (bodypack) or ULXD2, QLXD2 or AD2 (handheld) wireless transmitter.

GLXD124R+/85

Digital Wireless Combo System

Featuring the industry standard SM58® microphone handheld, the WL185 lavalier microphone, and the half-rack GLXD4R+, the new GLX-D+ Dual Band Wireless Combo System is tailored to deliver flexibility for installed applications.

ULXD4

ULXD4 Digital Wireless Receiver

Digital wireless receiver offers a spectrum-efficient, RF-intelligent option for use in any size of professional sound reinforcement application.

QLXD1

QLXD1 Bodypack Transmitter

Wireless bodypack transmitter compatible with QLX-D™ Digital Wireless Systems.

GLX-D+ Dual Band

Digital Wireless Systems

GLX-D+ Dual Band Digital Wireless provides superior, drop-out free audio in 2.4/5.8GHz frequency range, smart rechargeability and easy set-up and management.

AD4D

AD4D Two-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

MXCWNCS

MXCWNCS Networked Charging Station

Networked Charging Station for SB930 rechargeable batteries used in MXCW640 Wireless Conference Unit.

QLXD2/SM86

SM86 with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

P10T

P10T Wireless Transmitter

Shure’s P10T Full-Rack, Dual-Channel Wireless Transmitter combines state-of-the-art technology with touring-grade features for professional monitoring applications of any size with no room for error.

SBC250

2-Bay Networked Charging Station

Compact networked two-bay docking station charges ULXD6 or ULXD8 transmitters and can be rack-mounted or wall-mounted with optional URT3 rack tray.

QLXD2/B87C

Beta 87C with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

GLXD1+

Digital Wireless Dual Band Bodypack Transmitter

The GLXD1+ Dual Band Bodypack Transmitter has rugged, metal construction with ergonomic design and reversible belt clip to fit comfortably and snugly in various positions. 

GLXD24R+/B87A

Digital Wireless Rack System with BETA®87A Vocal Microphone

Featuring the industry standard BETA®87A vocal microphone, the new half-rack GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio.

AD4Q

AD4Q Four-Channel Digital Wireless Receiver

Compatible with all AD series and ADX series transmitters.

ANIUSB-MATRIX

ANIUSB-MATRIX USB Audio Network Interface with Matrix Mixing

Audio network interface connects up to 4 Dante channels and 1 analog output to a room's audio and video conferencing system via USB connection.

GLXD24R+/SM58

Digital Wireless Rack System with SM58® Vocal Microphone

Featuring the industry standard SM58® vocal microphone, the new half-rack GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio. 

ADX3

Axient® Digital Plug-On Transmitter with ShowLink®

Axient Digital ADX3 plug-on transmitter with ShowLink® transforms XLR microphones into advanced, portable Axient Digital ADX Series wireless microphones.

GLXD14R+/SM35

Digital Wireless Rack System with SM35 Headset Microphone

The new GLX-D+ Dual Band Wireless Rack System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4R+ half-rack receiver. 

MXCWAPT

MXCWAPT Access Point Transceiver

Access Point for Microflex Complete Wireless conference system. Controls up to 125 MXCW640 wireless conference units.

GLXD14R+/93

Digital Wireless Rack System with WL93 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Rack System features the miniature wearable WL93 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

GLXD4+

Digital Wireless Dual Band Tabletop Receiver

The new GLXD4+ Dual Band Tabletop Receiver delivers exceptional digital audio clarity.Go wireless without complication.

GLXD4R+

Digital Wireless Dual Band Half-Rack Receiver

The new GLXD4+ Dual Band Rack Receiver delivers exceptional digital audio clarity. In combination with the new GLXD+ Dual Band Frequency Manager provides seamless operation with advanced RF performance.

GLXD24+/B58

Digital Wireless Handheld System with BETA®58A Vocal Microphone

Featuring the industry standard BETA®58A vocal microphone, the new GLXD24+/B58 Dual Band Vocal System delivers superior, transparent digital audio.

QLXD2/B87A

Beta 87A with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

MXA310

The Microflex® Advance™ MXA310 Table Array Microphone

Table array microphone utilizes Steerable Coverage technology to capture pristine audio around conferencing tables of various sizes and shapes.

ULXD1

ULXD1 Digital Wireless Bodypack Transmitter

Up to 12 hours of use with rechargeable battery. 330 ft (100 m) operating range. TA4M and LEMO3 versions available.

MXCW640

MXCW640 Wireless Conference Unit

Wireless Conference Unit for Microflex Complete Wireless conference system. Configurable as Chairman, Delegate, Listener, or Ambient Microphone unit.

QLXD4

QLXD4 Digital Wireless Receiver

Digital wireless receiver combines professional features with streamlined set-up and operation.

P10R+

P10R+ Diversity bodypack receiver

Shure’s P10R+ is a low-profile, diversity bodypack receiver for use with the PSM® 1000 Personal Monitor System.

GLXD24+/SM58

Digital Wireless Handheld System with SM58® Vocal Microphone

Featuring the industry standard SM58® vocal microphone, the new GLXD24+/SM58 Dual Band Vocal System delivers superior, transparent digital audio.

ULXD4D

ULXD4D Dual-Channel Digital Wireless Receiver

Digital dual wireless receiver offers an intelligent dual-channel option for use in any professional sound reinforcement application.

SHA900

SHA900 Portable Listening Amplifier for headphones and earphones

Portable listening amplifier offers enhanced audio control with DAC conversion for use in-line between digital audio sources and headphones or earphones.

AD600

Axient® Digital Spectrum Manager

Next-generation digital spectrum manager with real-time scanning and monitoring combined with advanced frequency coordination.

GLXD14+/SM35

Digital Wireless Headset System with SM35 Headset Microphone

The new GLX-D+ Dual Band Wireless Headset System features the durable SM35 Headset Microphone for high-quality headworn vocal performance applications and the GLXD4+ tabletop receiver. Go wireless without complication.

GLXD14R+/B98

Digital Wireless Rack System with BETA®98H Flexible Gooseneck Microphone

The new GLX-D+ Dual Band Wireless Rack System features the precision-crafted BETA®98H/C flexible gooseneck microphone for brass, woodwind and percussion applications and the GLXD4R+ half-rack receiver. 

MXWNCS8

Networked Charging Station

8-port networked charging station charges handheld, bodypack, and boundary transmitters and gooseneck bases.

ULXD4Q

ULXD4Q Quad-Channel Digital Wireless Receiver

Digital quad wireless receiver offers an intelligent four-channel option for use in any professional sound reinforcement application.

GLXD24+/B87A

Digital Wireless Handheld System with BETA®87A Vocal Microphone

Featuring the industry standard BETA®87A vocal microphone, the new GLXD24+/B87A Dual Band Vocal System delivers superior, transparent digital audio. 

GLXD14R+/85

Digital Wireless Rack System with WL185 Lavalier Microphone

The new GLX-D+ Dual Band Wireless Rack System features the premium wearable WL185 lavalier microphone for spoken word applications and the GLXD4R+ half-rack receiver. 

QLXD2/SM58

SM58 with QLXD2 Handheld Transmitter

Handheld wireless transmitter compatible with QLX-D™ Digital Wireless Systems.

Support

Customer Support

Service & Repair

Detailed policy information regarding customer service numbers, service modifications, and replacement parts.

Service & Repair

Contact Us

Submit a ticket directly to Shure Customer Service staff, or reach out via phone or email.

Contact Us

Resources

Shure Tech Portal

Complete product documentation, technical support materials, software and firmware, and other tools and resources for all Shure products, in one place.

Sign In launch

Documentation

Release Notes

Version 2.8.5

Improvements

  • New product support for MoveMic and MXW neXt 2
  • Bug fixes and performance enhancements
  • Fixed issues regarding support for foreign language (non-ASCII) characters and symbols
  • Fixed download button error issues seen in some cases
  • Improved discovery of very old firmware versions (prior to 2017)

Known Issues

  • Shure Update Utility will fail to discover on first connection an ADX5D on Mac M1 machines running macOS Monterey 12.
    • Workaround: Update to macOS Ventura 13 or higher or restart your Mac computer and ADX5D will successfully be discovered.
  • SUU fails to launch after installation on macOS Ventura 13 or macOS Sonoma 14.
    • Workaround: Navigate to System Settings -> Privacy and Security, scroll down to SUU notification, click on Open Anyway, and enter the password.
  • Device discovery is delayed by up to 20 seconds when the device network includes GLX-D+ receivers running version 2.0.17 or previous.
    • Solution: Update to 2.0.18 version.
  • ULX-D devices running versions prior to 1.4.8 must be updated to 1.4.8 first before updating to 2.0.28. After 2.0.28 is installed, ULX-D devices can be updated to the latest available firmware version.  See ULX-D Firmware Update and Issues.
  • ULX-D devices that are downgrading to 1.5.6 may report a false failure.
    • Workaround: Because this is a false failure, closing the send updates window and going to the main page, Shure Update Utility will show green for the firmware version.
  • Microflex Wireless devices running versions prior to 5.2.2 must be updated to 5.2.2 first before updating to a later firmware version.
  • When updating SLX-D receivers and transmitters at the same time, the update may fail on the first try.
    • Workaround: Retry the update or update each device individually to successfully update the devices.

Important

  • In most cases, you should install the latest version of Shure Update Utility to update your devices. However, certain legacy devices require older versions of SUU or a different tool:
  • Note: Installing SUU 2.4.8 or SUU 2.4.1 will replace the most recent version of SUU on your machine.

Notes

Compatibility

  • Windows
    • Windows 10, Intel Only
    • Windows 11, Intel Only
  • macOS
    • macOS Monterey 12, Intel and Apple Silicon
    • macOS Ventura 13, Intel and Apple Silicon
    • macOS Sonoma 14, Intel and Apple Silicon

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